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Useful Information
Problem
The handset does not ring.
I cannot make a call.
Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Caller information is not
announced.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
50
HNH100E_(en_en)_0421_ver.051.pdf
Cause/solution
R The ringer volume is turned off. Adjust the ringer volume
(page 15, 26).
R Night mode is turned on. Turn it off (page 29).
R You dialled a call restricted number (page 31).
R The key lock feature is turned on. Turn it off (page 19).
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the hub and the
telephone line jack. Contact your DSL/ADSL provider for
details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your phone service provider, the unit may
display or announce the caller's information at the 2nd
ring or later. Set the first ring to "Off" (page 26).
R Move closer to the hub.
R To use the Talking Caller ID feature, store the name and
phone number in the phonebook (page 20).
R The handset ringer volume is turned off. Adjust it
(page 15, 26).
R The Talking Caller ID feature is turned off. Turn it on
(page 26).
R Depending on the number of rings setting, the answering
system may answer calls before announcing the caller
information. Select a different setting (page 39).
R Edit the phonebook entry name to fit in 1 line of text
(page 21).
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
50
2015/04/22
19:08:48
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