Troubleshooting; Reset Procedure - fully Jarvis Assembly Instructions Manual

Troubleshooting

If your desk is not functioning properly, or if you have a Memory Preset Handset that reads "RST" or any error
message (E01 - E13), confirm that all wired connections are secure (legs to cables, cables to Control Box). Once
you're certain that all connections are secure, perform the reset procedure below. If the error message
persists after the reset procedure, contact Fully.
If there is a difference in height between the two legs that exceeds 1.5", stop the reset procedure and contact
Fully. If the Memory Preset Handset displays "HOT", let the desk cool down for 20 minutes.

Reset procedure

CAUTION: This will override any custom lower limit you might have set! Please ensure proper clearance for the
Lifting Columns to retract fully.
With Standard Up-Down Handset
1.
Press and hold the DOWN button until the desk reaches its lowest position. Release.
2.
Press and hold the DOWN button again, for about 10 seconds. Release.
3.
Press and hold the DOWN button again, this time until the desk first lowers slightly, then rises slightly, and
finally stops. Release the DOWN button.
4.
You're all set!
With Memory Preset Handset
1.
Press and hold the DOWN button until the desk reaches its lowest position. Release.
2.
Press and hold the DOWN button until the display reads RST. Release.
3.
Press and hold the DOWN button again, this time until the desk first lowers slightly, then rises slightly, and
finally stops. Release the DOWN button.
4.
You can now use your desk!
Contact
Fully
Portland, Oregon
888-508-3725
support@fully.com
www.fully.com
17