Do you have a question about the SW200 and is the answer not in the manual?
Questions and answers
Tim Kelley
April 8, 2025
I have a ASSA ABLOY HANDICAP DOOR OPENER 939D SW200i that opens on its own without pushing the handicap button and stays open.
When i turn off the power the door will close.
Is there someone who could assist me in trouble shooting the cause of this?
1 comments:
Mr. Anderson
April 9, 2025
The ASSA ABLOY SW200i door opener could be opening on its own and staying open due to one or more of the following reasons:
1. HOLD Mode Active: If the control switch is set to HOLD, the door will remain permanently open.
2. OPEN/CLOSE Impulse: If an OPEN/CLOSE impulse was triggered and no new impulse is given, the door may remain open for up to 15 minutes or indefinitely if configured that way.
3. Sensor Activation: A sensor may be falsely detecting presence or receiving unintended impulses, causing the door to open and stay open.
4. Nurse and Bed Functionality: In certain configurations (e.g., Solution 2), the secondary door can stay open until the primary door closes. Misconfiguration might cause the door to stay open.
5. DIP Switch Settings: DIP switches may be set to allow the door to continue opening or staying open under certain conditions.
Check the control switch mode, impulse settings, sensor activity, and DIP switch configuration to identify and fix the issue.
Safety precautions ..................................Electronic equipment reception interference ........................Environmental requirements ..............................Technical specifications ................................ Permitted door weight and door width ..........................How the ASSA ABLOY SW200 works ..........................Opening ......................................Closing ....................................... Control switch ....................................5.3.1 ON/OFF/HOLD open switch (option) ........................
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Pre-installation ..................................10.1 General tips/Safety concerns ..............................10.2 Operator/Door handing ................................10.3 Installation examples ..................................10.4 Fastening requirements (but not included) ......................... 10.5 Tools required ....................................Mechanical installation ................................ 11.1 Surface mounted installation ..............................11.1.1 PUSH arm system ................................. 11.1.1.1 Operator with PUSH arm system 95 mm ..................11.1.1.2 Operator with PUSH arm system 210 mm ..................
1 Revision Revision Following pages have been revised: Revision Following pages have been revised: Page Revision 8.0 → 9.0 Updated the image. 1009728-en-9.0 Issue 2021-02-24...
2 Instructions for safe operation Instructions for safe operation • Failure to observe the information in this manual may result in personal injury or damage to equipment. • To reduce the risk of injury to persons - use this operator with single or double pedestrian swinging or folding doors only.
Low Energy (LE). The ASSA ABLOY SW200 can be surface or concealed mounted on either side of the door header for pull or push action, and is suitable for single doors, double doors and double egress doors fitted with swing clear hinges, offset or center pivots.
3 Important information Environmental requirements ASSA ABLOY Entrance Systems products are equipped with electronics and may also be equipped with batteries containing materials which are hazardous to the environment. Disconnect power before removing electronics and battery and make sure it is disposed of properly according to local regulations (how and where) as was done with the packaging material.
4 Technical specifications Technical specifications Ensure that the door operator with technical specification below is suitable for the installation. Manufacturer: ASSA ABLOY Entrance Systems AB Address: Lodjursgatan 10, SE-261 44 Landskrona, Sweden Type: ASSA ABLOY SW200 Mains supply: 100-240 V AC +10/-15%, 50/60 Hz, mains fuse max 10A (building installation)
4 Technical specifications This product is to be installed internally. Permitted door weight and door width J=160 kgm² PUSH arm PUSH arm PULL arm J=80 kgm² PULL arm Door width (m) Issue 2021-02-24 1009728-en-9.0...
How the ASSA ABLOY SW200 works The swing door operator ASSA ABLOY SW200 uses a DC motor which is connected to the output shaft by a combination of a bevel gear and spur gears. The arm system that is connected to the output shaft opens the door in a wall mounted application.
5 How the ASSA ABLOY SW200 works Control switch 5.3.1 ON/OFF/HOLD open switch (option) P/N: 1003582 Function Program Impulses from activation units connected to XIMP are forwarded into inner impulse (see page 51). Impulses from activation units connected to XIMP are not forwarded into inner impulse.
5 How the ASSA ABLOY SW200 works 5.4.5 Push and go (PAG) DIP-switch to select Push and Go, ON or OFF. Push and Go is available from any door position. Push and Go is not active in program selector setting OFF.
5 How the ASSA ABLOY SW200 works Functions on the extension unit EXU-SI Also see page 54 for more information. 5.5.1 KILL function In the event that the KILL circuit is activated, all Safety Functions of the door will be overridden causing the door to close even though an object or person may be in the door's path of travel, and therefore may be subject to injury.
5 How the ASSA ABLOY SW200 works reset, when the batteries have been replaced. It is done by pressing the Learn button, while battery mode is active (mains disconnected). Note! If battery mode is POWER SAVE, the reset has to be made during the door is opened by Key impulse.
5 How the ASSA ABLOY SW200 works 5.5.8 Nurse and bed functionality Solution 1 Connect a bridge between 3 and 7 on the secondary EXU-SI. Use any impulse on primary to open primary door. Use Open/Close impulse on secondary to open both doors.
5 How the ASSA ABLOY SW200 works Functions on the extension unit EXU-SA Also see page 55 for more information. 5.6.1 Presence impulse approach, door mounted The presence impulse is active during fully open and closing. The sensor is mounted to the approach side of the door.
6 Models Models The ASSA ABLOY SW200 operator can be surface mounted, used in following installations: • Single doors • Double doors (two operators) • Double egress doors (two operators) The operators are non-handed and not dependent on the hinges. The operators suit both pushing and pulling arm systems.
6 Models Double operator, surface mounted The product is delivered complete with back plate, control unit, end plates and cover. Cover length CL is optional. Two operators are mounted under the same cover to open one door each. Pushing and pulling arm system shown (double egress).
8 Arm systems Arm systems Pushing installation with PUSH-arm This arm system is delivered with drive arm, telescopic part and door fitting. It is used if the oper- ator is installed on the wall on the opposite side of the door swing, and approved for fire door ap- plication.
8 Arm systems Pulling installation with PULL-arm This arm system is delivered with drive arm, guide shoe and door fitting. PULL, Art. No.: 1008401BK/SI (A = -20-130 mm, B = 95/210 mm) PULL-220, Art. No.: 1011998BK/SI (A = -20-65 mm, B = 95 mm), only for LE Performance PULL-600, Art.
8 Arm systems Pulling installation with PAS-arm This arm system consists of main arm, slide track, roller guide and shaft adaptor. It can be fitted on combinations of doors and jambs (walls), where the total reveal from the wall line to the door leaf does not exceed 130 mm.
8 Arm systems Pushing installation with PULL-arm This arm system consists of main arm, slide track, guide shoe and shaft adapter. It can be fitted on combinations of doors and jambs (walls), where the wall thickness does not exceed approx. 114 mm.
Art. No: 1005227 Emergency break-out, DIN right door Emergency break-out, DIN left door Activation by disabled people Click! Operator designed for disabled people Supervision of child ASSA ABLOY Entrance Systems door sticker Cover piece kit Art. No.: 1009935BK/SI 1009728-en-9.0 Issue 2021-02-24...
10 Pre-installation Pre-installation 10.1 General tips/Safety concerns In all instances, where work is being done, the area is to be secured from ped- estrian traffic, and the main power removed to prevent injury. • Make sure that the power is off before installing. •...
Expansion-shell bolt, min. M6x85, UPAT PSEA B10/25, min. 50 mm from the underside * ASSA ABLOY Entrance Systems minimum recommended requirements. Building Codes may give different specifications.Refer to AHJ (Authority Having Jurisdiction). ** Thinner wall profiles (3-5 mm) must be reinforced with rivet nuts.
10 Pre-installation 10.5 Tools required • Metric Allen keys 3; 4; 5 and 6 mm • Flatblade screwdriver (potentiometer and terminal size) • Screwdriver (Philips size 2) • Nut driver, 5 mm • Tape rule • Power drill and set of drill bits •...
11 Mechanical installation Mechanical installation 11.1 Surface mounted installation The operator is mounted on either side of the door header with two available spindle locations, LE Performance 95 mm and High performance 210 mm between hinges and outgoing shaft, de- pending on type of doors.
11 Mechanical installation Operator with PUSH arm system 95 mm DIN Right (mm) Max. 8 Nm C L 1 1009728-en-9.0 Issue 2021-02-24...
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11 Mechanical installation Cont. Operator with PUSH arm system 95mm DIN Left (mm) C L 1 Max. 8 Nm C L 2 C L 1 C L 2 Issue 2021-02-24 1009728-en-9.0...
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11 Mechanical installation Cont. Operator with PUSH arm system 95 mm DIN Left DIN Right (2x) (2x) Do not tighten. Loosen all four screws. 14 Nm 50 Nm Align markings on drive arm and tele- Hold the door a bit open scopic arm to achieve the correct pos- when tighten the screw.
11 Mechanical installation Operator with PUSH arm system 210 mm DIN Right (mm) C L 1 Max. 8 Nm C L 2 C L 1 Issue 2021-02-24 1009728-en-9.0...
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11 Mechanical installation Cont. Operator with PUSH arm system 210mm DIN Left (mm) C L 1 Max. 8 Nm C L 2 C L 1 C L 2 1009728-en-9.0 Issue 2021-02-24...
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11 Mechanical installation Cont. Operator with PUSH arm system 210 mm DIN Left DIN Right (2x) (2x) Do not tighten. 60 mm 90° Loosen all four screws. 14 Nm Note: Important measure- ment for correct opening and closing force. 50 Nm Hold the door a bit open when tight- en the screw.
11 Mechanical installation 11.1.2 PULL/PAS arm system PULL (mm) A = -20 - 130 (mm) A = 0 -130 Note! Measurement Z or W must be reduced by 20 mm if lower adapter from kit 1010296BK/SI is used. 1009728-en-9.0 Issue 2021-02-24...
11 Mechanical installation Operator with PULL/PAS arm system 95 mm DIN Left (mm) Max. 8 Nm C L 1 X = Center of the guide shoe movement. See page 48 how to measure the distance. Issue 2021-02-24 1009728-en-9.0...
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11 Mechanical installation Cont. Operator with PULL/PAS arm system 95 mm DIN Right (mm) C L 1 Max. 8 Nm C L 2 C L 1 C L 2 X = Center of the guide shoe movement. See page 48 how to measure the distance.
11 Mechanical installation Operator with PULL arm system 210 mm DIN Left (mm) C L 1 Max. 8 Nm C L 2 X = Center of the guide shoe movement. See page 48 how to measure the distance. Issue 2021-02-24 1009728-en-9.0...
11 Mechanical installation Cont. Operator with PULL arm system 210 mm DIN Right (mm) C L 1 Max. 8 Nm C L 2 C L 1 C L 2 X = Center of the guide shoe movement. See page 48 how to measure the distance.
11 Mechanical installation Cont. Operator with PULL arm system DIN Right Do not tighten. Click Click DIN Left Do not tighten. Hold the door a bit open when tighten the screw. 50 Nm Issue 2021-02-24 1009728-en-9.0...
11 Mechanical installation Cont. Operator with PAS arm system DIN Right Do not tighten. Click Click DIN Left Do not tighten. Hold the door a bit open when tighten the screw. Loosen the door stop and let the door close fully. 50 Nm 1009728-en-9.0 Issue 2021-02-24...
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11 Mechanical installation a Locate the door in closed position. b Fix the main arm with guide shoe (1) loose onto the operator shaft so that the guide shoe is just in contact with the door. c During the opening and closing movement of the door, the guide shoe (1) will move a certain distance on the door.
11 Mechanical installation 11.1.3 Operator with sliding PUSH arm system PUSH (mm) 2-25 25-45 45-75 75-95 Max. 114 Reveal For installation see PULL arm system on page 41. 1009728-en-9.0 Issue 2021-02-24...
12 Electrical connection Electrical connection Note! During any work with the electrical connections the mains must be disconnected. • Place the electric switch easily accessible from the operator. If an plug contact is used in the installation the wall socket shall be placed easily accessible from the operator. •...
12 Electrical connection 12.1 Control units 12.1.1 CU-200 The CU-200 can be equipped with extension units, EXU-SI and/or EXU-SA, depending on the functions required, see page Synchronizing of double doors Encoder Motor KICK External indicator Panic breakout ON/OFF/HOLD open switch (+) 24 VDC +24V DC LOUT...
12 Electrical connection 12.1.2 Arm system selection Factory set arm configuration is PUSH 210 mm, if other is required: Select arm configuration on the DIP-switches according to the table below. ON=1 OFF=0 Type of arm system Spindle location (hinge to outgoing spindle) AS 1 AS 2 AS 3...
12 Electrical connection 12.1.3 Extension units EXU-SI / EXU-SA Installation To extend the functions, the extension units can be mounted on top of the control unit CU-200, separately or combined. Torx T10 EXU-SA 5 mm nut driver Tag strip EXU-SI long 2 pcs EXU short 1 pc EXU CU-200...
12 Electrical connection 12.1.4 Extension unit EXU-SI This extension unit has inputs for electro-mechanical lock, program selector, batteries, KILL function, OPEN/CLOSE, KEY opening and outer impulse. Functions Battery backup unit +24 V DC (+) 24 VDC OPEN Program selector EXIT Unlocked signal from lock KRST KILL reset (see jumper below)
12 Electrical connection 12.1.5 Extension unit EXU-SA This extension unit has inputs for door mounted sensors, which can give presence impulse on approach side and/or presence detection on swing path side. Relay output for error indication or door indication is also integ- rated.
12 Electrical connection 12.1.6 Installation on double doors If the operators are to be mounted at the same height with pushing and pulling arm systems, the height is determined by the pulling arm system, PULL. The pushing arm system PUSH must always have a shaft extension, minimum 50 mm, maximum 70 mm to match the mounting heights visually.
12 Electrical connection 12.4 Settings for double doors Settings on the Function Primary Secondary Common Program selection Opening time Closing time Hold open time Close / Continue to open when the door is obstructed PAG On/Off SOS On/Off Level of Power assist (X)* Extended closing torque (X)*...
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12 Electrical connection CU-200 Master CU-200 primary 12 s CLSP OK Green 1.5 s 30 s OK (green) HOT / KHOT 12 s OPSP SPTE OPSP CLSP POAS CLTQ KHOT ALARM (red) ALARM (red) EXU-SI primary EXU-SI Master NC Kill switch (Parameter group 13) NC Kill switch Fire alarm reset Fire alarm reset...
13 Start-up Start-up The spring pre-tension is factory set to 360° and is normally not necessary to adjust. If adjustment has to be carried out, see Reducing / Increasing the “Spring pre-tension” (SPTE) on page Note! Max opening force in escape route is 150 N. Check and adjust the micro switch (1), controlling the lock kick, by turning the black plastic cam (2) when power is off.
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13 Start-up d Open the door to required open position, plus approx. 15 mm, by turning the potentiometer SPTE on the CU-200, clockwise. SPTE ≈ 95° 0° e When stop arm is on top of the operator, lift the door stop arm up and mount it on the splines, as close as possible to the stop block 1).
13 Start-up g Close the door by turning the potentiometer SPTE to 0° and let the door close. Note! Impulses are not accepted if SPTE is more than 0°. SPTE 0° Door stop arm Stop block Fine-adjustment screw 13.2 Auto-learn automatically sets back and latch check (recommended) This learning is performed by pushing the LEARN BUTTON (LRN).
13 Start-up • A confirmation by pushing the learn button is enough in following situations If any changing of the MAT-dip. When replacing any of the extension units. When changing of Locked with/without power. When changing of Lock 12/24 V. •...
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13 Start-up c Adjust the closing speed (CLSP). Turning counter- clockwise decreases the speed. See the “Guide for installers of Powered Pedestrian Swing Doors”, document PRA-0006, for calculation of speed. d Connect the required activation units. e Check that the installation complies with AHJ (Authority Having Jurisdiction). 1009728-en-9.0 Issue 2021-02-24...
When sensors are used in order to avoid contact with the door leaf it is required that the presence detect sensor and the presence impulse sensor fulfills Performance Level = d according to EN ISO 13849-1. These sensors shall also be monitored (tested) by ASSA ABLOY SW200 door operator. Configue sensor SP33-M:...
When properly installed and adjusted, attach the product label, which includes the CE mark on the right side of the lower part of the operator cover (see illustration). Apply the ASSA ABLOY logotype to the cover see illustration. Only for SE: Apply the SITAC label next to the product label - see illustration.
Product label: Mandatory Emergency break-out: Mandatory, if approved for escape route. ASSA ABLOY Entrance Systems door sticker: Mandatory according to ASSA ABLOY Entrance Systems brand instructions, European directives and equivalent national legislation outside the European Union, to highlight the presence of the glass.
16 Advanced settings Advanced settings 16.1 Learn with advanced setting of “back- and latch-check” See the prerequisites for performing a “learn” under the heading Auto-learn automatically sets back and latch check (recommended) on page 63. a Push the button once or twice as for auto-setting. b Stop the door at required back-check.
16 Advanced settings 16.3 Changing group of parameters (Level 2) a Disconnect batteries if any. b Disconnect the mains. c Press the LEARN BUTTON (LRN) and keep it depressed. d Connect the mains. e Watch the ERROR LED. Release the LEARN BUTTON after 2 flashes (LED is out). The ERROR LED flashes a number of short flashes that corresponds to the parameter group number (see table).
16 Advanced settings 16.4 Classification (Level 3) a Disconnect batteries if any. b Disconnect the mains. c Press the LEARN BUTTON (LRN) and keep it depressed. d Connect the mains. e Watch the ERROR LED. Release the LEARN BUTTON after 3 flashes (LED is out). g Identify the current classification The ERROR LED flashes an amount of short flashes that correspond to the classification number.
16 Advanced settings 16.5 O verhead Presence Detection (OPD) Monitoring (Level 4) a Disconnect batteries if any. b Disconnect the mains. c Press the LEARN BUTTON (LRN) and keep it depressed. d Connect the mains. e Watch the ERROR LED. Release the LEARN BUTTON after 4 flashes (LED is out).
16 Advanced settings 16.6 Lock kick (Level 5) a Disconnect batteries if any. b Disconnect the mains. c Press the LEARN BUTTON (LRN) and keep it depressed. d Connect the mains. e Watch the ERROR LED. Release the LEARN BUTTON after 5 flashes (LED is out). g Identify the current lock kick status The ERROR LED flashes an amount of short flashes that correspond to the status number.
17 Reducing / Increasing the “Spring pre-tension” (SPTE) Reducing / Increasing the “Spring pre-tension” (SPTE) The spring pre-tension is factory set to 360° and is normally not necessary to adjust. If adjustment has to be carried out, the electrical power must be switched on during spring pre-tention and learn, see below.
18 Guide for installation and adjustments Guide for installation and adjustments 18.1 Complementary Safety Devices Swing Doors If there is any risk for finger jam, add finger protection strip at the hinge side for internal doors, article No. 833334 or add finger protection roll for external doors, article No. 833333. 18.2 Swing Doors Opening and Closing Time Adjust, as a minimum, the operator's opening and closing time according to the diagram below.
18 Guide for installation and adjustments 18.3 Diagrams for Door weight a Measure the door width (DW) and the door height (DH) in metres for one door leaf only. b Calculate the area DW x DH. c Select diagram for your type of door and the actual glass thickness. Find the weight. Example: Aluminium door with measurement DW = 1.5 m, DH = 2 m and glass thickness 12 mm.
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19 Troubleshooting Troubleshooting Fault Possible reasons why Remedies/Explanations The door does not open Control switch is set to OFF Change the setting of the control switch The motor does not start Electrical power power is missing Check the electrical power power switch Activation unit does not function Strap impulse inputs Presence detection is activated...
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19 Troubleshooting 19.1 Error indication • During normal operation the ERROR LED on the control unit is illuminated. • An extinguished LED indicates that there is no electrical power. • A flashing light on the LED indicates that the operator is out of function (see table below). •...
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Service/Maintenance Regular inspections shall be made according to national regulations and product documentation by an ASSA ABLOY Entrance Systems-trained and qualified technician. The number of service occa- sions should be in accordance with national requirements and product documentation. This is especially important when the installation concerns a fire-approved door or a door with an emer- gency opening function.
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Building on the long-term success of the Besam, Crawford, Albany and Megadoor brands, we offer our solutions under the ASSA ABLOY brand. Our products and services are dedicated to satisfying end-user needs for safe, secure, convenient and sustainable operations.
Need help?
Do you have a question about the SW200 and is the answer not in the manual?
Questions and answers
I have a ASSA ABLOY HANDICAP DOOR OPENER 939D SW200i that opens on its own without pushing the handicap button and stays open. When i turn off the power the door will close. Is there someone who could assist me in trouble shooting the cause of this?
The ASSA ABLOY SW200i door opener could be opening on its own and staying open due to one or more of the following reasons:
1. HOLD Mode Active: If the control switch is set to HOLD, the door will remain permanently open.
2. OPEN/CLOSE Impulse: If an OPEN/CLOSE impulse was triggered and no new impulse is given, the door may remain open for up to 15 minutes or indefinitely if configured that way.
3. Sensor Activation: A sensor may be falsely detecting presence or receiving unintended impulses, causing the door to open and stay open.
4. Nurse and Bed Functionality: In certain configurations (e.g., Solution 2), the secondary door can stay open until the primary door closes. Misconfiguration might cause the door to stay open.
5. DIP Switch Settings: DIP switches may be set to allow the door to continue opening or staying open under certain conditions.
Check the control switch mode, impulse settings, sensor activity, and DIP switch configuration to identify and fix the issue.
This answer is automatically generated