Troubleshooting - Canon SELPHY ES1 User Manual

Troubleshooting

If the printer does not seem to be working properly, run through the checks below to see
if you can identify and correct the problem. If you are not able to solve the problem,
please call your dealer or contact a Canon Customer Support center for assistance.
The printer has no power.
The compact power adapter
or power cord is not correctly
connected.
The printer's power button is blinking red.
There is a malfunction in the
printer.
The (PictBridge) or
corner of the camera's LCD monitor.
The cable is not correctly
connected.
The printer's power is off.
Your camera's firmware is
incompatible with this printer.
Printing from a memory card
is in progress or printing
connected to a computer is
in progress.
The printer does not print.
The printer is not correctly
connected to the camera.
The camera's battery pack or
batteries are depleted.
The cartridge is not loaded
correctly.
Too much slack in the
cartridge's ink sheet.
The printer has overheated.
Printing stopped midway.
The printer is not correctly
connected to the camera.
Be sure that the compact power adapter and power cord
are connected correctly. Be sure that the power cord is
plugged into a standard power outlet.
Turn the printer's power off and turn it on again.
(Canon Direct Print) icon does not display in the upper left
Connect the cable correctly (p. 39).
Turn the printer's power on (p. 39).
Please check the Canon BeBit website (http://
web.canon.jp/Imaging/BeBit-e.html), or your regional
Canon website, for information or to download compatible
firmware.
Wait until printing has completed.
Connect the cable correctly (p. 39). If the connection is
correct, the or
LCD monitor.
Replace with a fully charged battery pack or fresh
batteries, or plug the camera into a power outlet (using the
camera's optional compact power adapter).
Load the cartridge correctly (p. 23).
Take up the slack (p. 23).
Wait for the printer to cool down.
Connect the cable correctly (p. 39).
icon will appear on the camera's
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