D354 Serial Flash Faults; Sw Update Not Successful (Set Phone Power On); Pda Hangs Up; Error Messages Appears On Pda Display - Nokia 9210 Repair Hints

Customer Care Europe & Africa
SCCE Training Group

D354 Serial Flash faults

- SW update not successful (Set Phone power on)

- PDA hangs up

- Error messages appears on PDA display

- If, at the end of flash update, the message "Set phone power on" appears on display (Flash IDs must be correct; see picture at
chapter Flash faults), probably the D354 Serial Flash is faulty and has to be changed.
If the PDA often hangs up or error messages are appearing on PDA display, try to flash the phone.
-
- If the same faults persist after flashing, the D354 Serial Flash is faulty and has to be changed.

D353 Flash faults

Emulated EEPROM at D353 Flash faulty

- Product Code and HW version not rewriteable

- IMEI 15*0 / Original Serial Number = 656565656565656

- Flashing Error message "Can´t Set factory counter"
Check which fault has happened using WinTesla menu Testing/ Selftest (e.g. MCU ROM Checksum).
-
If one of the EEPROM faults occured, open menu View/ Phone Information and take a look the marked values.(See picture)
-
Try to flash the communicator with SW 4.13 and promming option Erase Only. Also the memory card has to be updated. If the
MMC is not updated some applications do not working well.
For a faster MMC-image update it is a good solution to use ext. drive for MMC. (See SB-018)
For Erase Only it is necessary to use the
(Note! Copy the modified RAE3.ini in the WinTesla/RAE-3 directory. If the RAE3.ini file is not in the right directory the erase only
button in the flash menu is not free to choose.)
© 2002 Nokia Mobile Phones
CONFIDENTIAL
RAE-3
13.03.2002
(See SB-023)
dll version 04.00.00 and the modified
Checked by:
Customer Care Training Group
Repairhints
Version 2.0 Approved
RAE3.ini file. (See SB-025)
Approved by:
SCCE
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