Carrier 38MARBQ12AA1 Service Manual

Carrier 38MARBQ12AA1 Service Manual

Outdoor unit single zone ductless system
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38MARB
Outdoor Unit Single Zone Ductless System
Sizes 09 to 36

TABLE of CONTENTS

INTRODUCTION............................................................................ 1

Specifications - Heat Pump ................................................ 3
Dimensions And Weights .................................................... 4
Clearances................................................................................ 7
Electrical Data ..................................................................... 8
Wiring ........................................................................................... 8
Connection Diagrams ......................................................... 9
Wiring Diagrams..................................................................... 10
Fan And Motor Specifications ........................................ 14
Refrigeration Cycle Diagrams...................................... 15
Refrigerant Lines .................................................................. 22
System Evacuation And Charging ............................... 23
Electronic Functions ......................................................... 24
Point Check Function .......................................................... 29
Troubleshooting................................................................... 30
Indoor Unit Diagnostic Guides....................................... 31
Diagnosis And Solution...................................................... 32
Disassembly Instructions ................................................ 65
Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to system pressures, electrical components, and
equipment location (roofs, elevated structures, etc.).
Only trained, qualified installers and service mechanics should install,
start-up, and service this equipment.
Untrained personnel can perform basic maintenance functions such as
coil cleaning. All other operations should be performed by trained
service personnel.
When working on the equipment, observe precautions in the literature
and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all warnings or cautions
included in the literature and attached to the unit. Consult local
building codes and National Electrical Code (NEC) for special
requirements. Recognize safety information. This is the safety-alert
symbol
. When you see this symbol on the unit and in instructions
or manuals, be alert to the potential for personal injury.
Understand these signal words: DANGER, WARNING, and
CAUTION. These words are used with the safety-alert symbol.
DANGER identifies the most serious hazards which will result in
severe personal injury or death. WARNING signifies hazards which
could result in personal injury or death. CAUTION is used to identify
unsafe practices which may result in minor personal injury or product
and property damage. NOTE is used to highlight suggestions which
will result in enhanced installation, reliability, or operation.
Service Manual
PAGE
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury
or death.
Before installing, modifying, or servicing system, main
electrical disconnect switch must be in the OFF position.
There may be more than 1 disconnect switch. Lock out and
tag switch with a suitable warning label.
EXPLOSION HAZARD
Failure to follow this warning could result
in death, serious personal injury, and/or
property damage. Never use air or gases
containing oxygen for leak testing or
operating refrigerant compressors.
Pressurized mixtures of air or gases
containing oxygen can lead to an explosion.
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.Do not bury more than 36 in. (914 mm)
of refrigerant pipe in the ground. If any section of pipe is
buried, there must be a 6 in. (152 mm) vertical rise to the valve
connections on the outdoor units.
If more than the recommended length is buried, refrigerant
may migrate to the cooler buried section during extended
periods of system shutdown. This causes refrigerant slugging
and could possibly damage the compressor at start-up.
INTRODUCTION
This service manual provides the necessary information to service,
repair, and maintain the 38MARB family of heat pumps. Section 2 of
this manual has an appendix with data required to perform
troubleshooting. Use the "TABLE of CONTENTS" to locate a desired
topic.
Specifications subject to change without notice.
WARNING
WARNING
CAUTION

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Do you have a question about the 38MARBQ12AA1 and is the answer not in the manual?

Questions and answers

Mary Ellen Hume
February 28, 2025

I **** trying to find the optimal efficiency cold temperature for when my heat pump automatically switches from heat pump to furnace. It is currently set at 9.4, but doesn't seem that efficient. There must bean ideal for cold weather.

Summary of Contents for Carrier 38MARBQ12AA1

  • Page 1 38MARB Outdoor Unit Single Zone Ductless System Sizes 09 to 36 Service Manual TABLE of CONTENTS WARNING PAGE INTRODUCTION................1 MODEL / SERIAL NUMBER NOMENCLATURES ....2 ELECTRICAL SHOCK HAZARD SPECIFICATIONS - HEAT PUMP ..........3 Failure to follow this warning could result in personal injury DIMENSIONS AND WEIGHTS ............
  • Page 2 MODEL / SERIAL NUMBER NOMENCLATURES Table 1 —Unit Sizes SYSTEM TONS kBTUh VOLTAGE OUTDOOR MODEL 1.00 12,000 115-1-60 38MARBQ12AA1 0.75 9,000 38MARBQ09AA3 1.00 12,000 38MARBQ12AA3 1.50 18,000 38MARBQ18AA3 208/230-1 2.00 24,000 38MARBQ24AA3 2.50 30,000 38MARBQ30AA3 3.00 36,000 38MARBQ36AA3 OUTDOOR UNIT...
  • Page 3 SPECIFICATIONS - HEAT PUMP Table 2 — Specifications System Size Outdoor Model 38MARBQ12AA1 38MARBQ09AA3 38MARBQ12AA3 38MARBQ18AA3 38MARBQ24AA3 38MARBQ30AA3 38MARBQ36AA3 Voltage, Phase, Cycle V/Ph/Hz 115-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 MOCP - Fuse Rating Cooling Outdoor DB °F(°C) -22~130 (30-55)
  • Page 4 DIMENSIONS AND WEIGHTS Table 3 — Dimensions and Weights SYSTEM SIZE (115 V) (208/230 V) (208/230 V) (208/230 V) (208/230 V) (208/230 V) (208/230 V) Unit Height (H) in (mm) 21.85 (555) 21.81 (554) 21.81 (554) 26.50 (673) 31.89 (810) 31.89 (810) 31.89 (810) Width (W)
  • Page 5 DIMENSIONS AND WEIGHTS (CONT) Fig. 2 — Dimension Sizes 9K-12K (208/230V) SG-38MARB-01 Specifications subject to change without notice.
  • Page 6 DIMENSIONS AND WEIGHTS (CONT) Fig. 3 —Size 18K (208/230V) Fig. 4 — Sizes 24K, 30K, and 36K (208/230V) Specifications subject to change without notice. SG-38MARB-01...
  • Page 7 CLEARANCES Air-inlet Air-outlet Fig. 5 — Clearances Table 4 — Clearances MINIMUM VALUE UNIT IN. (MM) 24 (609) 24 (609) 24 (609) 4 (101) 4 (101) 19in (48cm) or more on a multiple parallel unit arrangement 4in (10cm) or more on a single 9.8in (25cm) or more for parallel unit arrangement proper airflow 24in(61cm)
  • Page 8 ELECTRICAL DATA Table 5 — Electrical Data SYSTEM SIZE Volts-PH-Hz 115-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 Max – Min* 127-104 253-187 253-187 253-187 253-187 253-187 253-187 Oper. Voltage Recommended Fuse Size (in A.) Max Fuse/ CB AMP Volts-PH-Hz 115-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 11.5...
  • Page 9 CONNECTION DIAGRAMS Fig. 7 — Connection Diagram 12K (115 V) Fig. 8 — Connection Diagram 9K-12K (208/230-1-60 V) Fig. 9 — Connection Diagram 24K-36K (208/230-1-60 V) NOTES: 1. Do not use thermostat wire for any connection between indoor and outdoor units. 2.
  • Page 10 WIRING DIAGRAMS NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 10 — Wiring Diagram Size 12K (115V) Table 6 — Wiring Diagram Size 12K (115V) CN2/7/8 Input 230V CN18 Output 0~12V CN414 Output 0~310V CN60 Output...
  • Page 11 WIRING DIAGRAMS (CONT) NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 11 — Wiring Diagram - Sizes 9-12K (208/230V) Table 8 — Wiring Diagram - Sizes 9-12K (208/230V) CN1A Input 230V CN31 Output 0~12V Output 0~310V...
  • Page 12 WIRING DIAGRAMS (CONT) NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 12 — Wiring Diagram Size 18K (208/230V) Table 10 — Wiring Diagram - Sizes 18K (208/230V) CN1A Input 115V CN4_2/4_3 Input 115V Output 0~210V CN60...
  • Page 13 WIRING DIAGRAMS (CONT) Input NOTE This symbol indicates that NOTE the element is optional. This symbol indicates that The actual shape shall prevail. the element is optional. Fig. 13 — Wiring Diagram Sizes 24-36K (208/230V) Table 12 — Wiring Diagram - Sizes 24-36K (208/230V) CODE PART NAME Terminal Block...
  • Page 14 FAN AND MOTOR SPECIFICATIONS Table 13 — Fan and Motor Specifications Size System Outdoor Model 38MARBQ12AA1 38MARBQ09AA3 38MARBQ12AA3 38MARBQ18AA3 38MARBQ24AA3 38MARBQ30AA3 38MARBQ36AA3 Voltage, Phase, Cycle V/Ph/Hz 115-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 208/230-1-60 Recommended (in A.) Fuse Size: MOCP - Fuse...
  • Page 15 REFRIGERATION CYCLE DIAGRAMS Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 14 — Refrigerant Cycle Diagrams 12K (115V) SG-38MARB-01 Specifications subject to change without notice.
  • Page 16 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 15 — Refrigerant Cycle Diagrams 9K (208/230V) Specifications subject to change without notice. SG-38MARB-01...
  • Page 17 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) 0.65 Fig. 16 — Refrigerant Cycle Diagram 12K (208/230V) SG-38MARB-01 Specifications subject to change without notice.
  • Page 18 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) 0.65 Fig. 17 — Refrigerant Cycle Diagram 18K (208/230V) Specifications subject to change without notice. SG-38MARB-01...
  • Page 19 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (50m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 18 — Refrigerant Cycle Diagram 24K (208/230V) SG-38MARB-01 Specifications subject to change without notice.
  • Page 20 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (50m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.32 oz/ft) Fig. 19 — Refrigerant Cycle Diagram 30K (208/230V) Specifications subject to change without notice. SG-38MARB-01...
  • Page 21 REFRIGERATION CYCLE DIAGRAMS (CONT) Max: 213.3 Min: ft (3m) No adjustment: (7.5 Charge (greater than 25 feet 0.32 oz/ft) Fig. 20 — Refrigerant Cycle Diagram 36K (208/230V) SG-38MARB-01 Specifications subject to change without notice.
  • Page 22 REFRIGERANT LINES General Refrigerant Line Sizing 1. The outdoor units are shipped with a full charge of R410A refrigerant. All charges, line sizing, and capacities are based on runs of 25ft. (7.6 m). For runs over 25 ft. (7.6 m), consult the long-line applications section for the proper charge adjustments. 2.
  • Page 23 SYSTEM EVACUATION AND CHARGING Deep Vacuum Method CAUTION The deep vacuum method requires a vacuum pump capable of pulling a vacuum of 500 microns and a vacuum gage capable of accurately measuring this vacuum depth. The deep vacuum method is the most UNIT DAMAGE HAZARD positive way of assuring a system is free of air and liquid water (see Failure to follow this caution may result in equipment damage...
  • Page 24 ELECTRONIC FUNCTIONS Operation Modes and Functions Abbreviation: FAN Mode •T1: Indoor room temperature 1. Outdoor fan and compressor stop •T2: Coil temperature of indoor heat exchanger middle. 2. Temperature setting function is disabled and no setting temperature •T2B: Coil temperature of indoor heat exchanger outlet. appears.
  • Page 25 Indoor Fan Running Rules: Compressor Temperature Protection • In the COOLING mode, the indoor fan runs continuously and the user can select any of the following speeds: HIGH, MEDIUM, LOW and AUTO. • When the setting temperature is reached, if the compressor stops running, the indoor fan motor runs in the minimum or setting speed (see Fig.
  • Page 26 Indoor Fan Running Rules: Auto fan action in the HEATING mode. When the compressor is on, the user can set the indoor fan to either HIGH/MED/LOW/AUTO/MUTE. When the indoor unit coil T1-Td +3F (1.5C) temperature is low, the anti-cold air function starts and the indoor fan motor runs at the low speed.
  • Page 27 DEFROST Mode The air conditioning unit enters the DEFROST mode according to the value of temperature of T3 and the value range of temperature change of T3 plus the compressor running time (see Fig. 33). During the DEFROST mode, the compressor keeps running however the indoor and outdoor motors stop. Forced DEFROSTING Mode: 1.
  • Page 28 Evaporator Coil Temperature Protection DRYING mode The indoor fan speed is fixed at breeze and can not be changed. The louver angle is the same as in the COOLING mode. Low Indoor Room Temperature Protection In the DRYING mode, if the room temperature is lower than 50°F (10°C), the compressor stops and does not resume until the room temperature exceeds 53.6°F (12°C).
  • Page 29 POINT CHECK FUNCTION Press the remote controller LED DISPLAY or LED or MUTE three times, and then press AIR DIRECTION or SWING three times within ten seconds (the buzzer rings for two seconds). The air conditioner enters the information enquiry status. The user can press LED DISPLAY or AIR DIRECTION to check the next command.
  • Page 30 TROUBLESHOOTING Safety Electricity power is kept in capacitors even if the power supply is shut off. NOTE: Remember to discharge the electricity power in capacitor. Electrolytic Capacitors (HIGH VOLTAGE! CAUTION!) Fig. 36 —Electrolytic Capacitors For other models, please connect discharge resistance (approximately 100 40W) or a soldering iron (plug) between the +, - terminals of the electrolytic capacitor on the contrary side of the outdoor PCB.
  • Page 31 INDOOR UNIT DIAGNOSTIC GUIDES Table 18 — Indoor Unit Diagnostic Guide OPERATION LAMP TIMER LAMP DISPLAY LED STATUS SOLUTION EH 00/  1 time Indoor unit EEPROM parameter error EH 0A  2 times EL 01 Indoor / outdoor units communication error Page 34 ...
  • Page 32 DIAGNOSIS AND SOLUTION Outdoor Unit Error Display Sizes 12 (115V) After the power is on, LED1 (blue color) flashes slowly (once per second) when the unit is in standby. The LED flashes quickly (twice per second) if the unit has an issue. Table 19 —...
  • Page 33 DIAGNOSIS AND SOLUTION (CONT) Outdoor EEPROM Parameter Error or Compressor Driven Chip EEPROM Parameter Error (EC51) Description: Outdoor PCB main chip does not receive feedback from the EEPROM chip or the compressor driven chip. Recommended parts to repair: • Outdoor PCB Troubleshooting Shut off the power.
  • Page 34 DIAGNOSIS AND SOLUTION (CONT) Indoor and Outdoor Unit Communication Error (EL01) Description: The indoor unit cannot communicate with the outdoor unit Recommended parts to repair: • Indoor PCB • Outdoor PCB • Short-circuited component Troubleshooting: Power off, then restart the unit after 2 minutes.
  • Page 35 DIAGNOSIS AND SOLUTION (CONT) Remarks: • Use a multimeter to test the DC voltage between the 2 port (or S or L2 port) and 3 port (or N or S port) of outdoor unit. • The red pin of multimeter connects with 2 port (or S or L2 port) while the black pin is for 3 port (or N or S port) the unit is normal running, the voltage is moving alternately as positive values and negative values •...
  • Page 36 DIAGNOSIS AND SOLUTION (CONT) Zero Crossing Detection Error Diagnosis and Solution (EH02) Description: When the PCB does not receive a zero crossing signal feedback for 4 minutes or the zero crossing signal time interval is abnormal. Recommended parts to repair: •...
  • Page 37 DIAGNOSIS AND SOLUTION (CONT) The indoor fan speed is operating outside of the normal range (EH03) Description: When the indoor fan speed remains too slow or too fast for an extended period of time, the LED displays a failure code and the unit turns off.
  • Page 38 DIAGNOSIS AND SOLUTION (CONT) Index DC Fan Motor (Control chip is in the fan motor) Power on and when the unit is in standby mode, measure the pin1-pin3 and pin4-pin3 voltage in the fan motor connector. If the voltage value is not in the range shown in the following table.
  • Page 39 DIAGNOSIS AND SOLUTION (CONT) The Outdoor Fan Speed is Operating Outside of Normal Range (EC07) Description: When the outdoor fan speed remains too low or too high for a certain time, the LED displays the failure code and the AC turns off. Recommended parts to repair: •...
  • Page 40 DIAGNOSIS AND SOLUTION (CONT) Outdoor DC Fan Motor (DC motor that controls the chip on the PCB) 1. Release the UVW connector. Measure the resistance of U-V, U-W, V-W. If the resistance is not equal to each other, the fan motor is faulty and must be replaced.
  • Page 41 DIAGNOSIS AND SOLUTION (CONT) Indoor Temperature Sensor Is an Open Circuit or a Short Circuit (T1, T2) (EH60) Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code. Recommended parts to repair: •...
  • Page 42 DIAGNOSIS AND SOLUTION (CONT) Outdoor Temperature Sensor Is an Open Circuit or Short Circuited (T3, T4, TP, T2B, TH) (EC53) Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code. Recommended parts to repair: •...
  • Page 43 DIAGNOSIS AND SOLUTION (CONT) Refrigerant Leakage Detection (EL0C) Description: Define the compressor’s evaporator coil temperature (T2) starts running as Tcool.   In the initial 5 minutes after the compressor starts, if T2<Tcool-1.8 F (1 C) is not maintained for 4 seconds and the compressor runs at a frequency is higher than 50Hz however it does not maintain for a minimum of three minutes and this issue occurs 3 times, the LED displays the failure code and the unit turns off.
  • Page 44 DIAGNOSIS AND SOLUTION (CONT) Indoor PCB/Display Board Communication Error (EH06) Description: The indoor PCB does not receive feedback from the display board. Recommended parts to repair: • Communication wire • Indoor PCB • Display board Troubleshooting Power off. Wait 2 minutes then restart the unit. Is it still displaying the error code? The unit functions as designed.
  • Page 45 DIAGNOSIS AND SOLUTION (CONT) Current Overload Protection (PC08) Description: An abnormal current rise is detected by checking the specified detection circuit. Recommended parts to repair: • Communication wires • Reactor • Outdoor fan • Outdoor PCB Troubleshooting: Was the protection activated in standby mode? Restart the unit when the Is the power voltage normal?
  • Page 46 DIAGNOSIS AND SOLUTION (CONT) IPM Malfunction or IGBT over-strong current protection (PC00) Description: If the IPM sends an abnormal voltage signal to the compressor drive chip, the LED displays the failure code and the unit turns off. Recommended parts to repair: •...
  • Page 47 DIAGNOSIS AND SOLUTION (CONT) Index IPM Continuity Check WARNING Electricity remains in the capacitors even when the power supply is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Turn off the outdoor unit and disconnect the power supply. 2.
  • Page 48 DIAGNOSIS AND SOLUTION (CONT) Compressor Check Disconnect the compressor and check the resistance between U-V, V-W and U-W, and all 3 values should be equal. If not, the compressor is faulty and needs to be replaced. Fig. 42 — Compressor Checks NOTE: Figure 42 is for reference only.
  • Page 49 DIAGNOSIS AND SOLUTION (CONT) Over voltage or low voltage protection (PC01) Description: Abnormal increases or decreases in voltage are detected by checking the specified voltage detection circuit. Recommended parts to repair: • Power supply wires • IPM module board • PCB •...
  • Page 50 DIAGNOSIS AND SOLUTION (CONT) Top temperature protection for compressor or High temperature or High pressure protection of IPM module (PC02) Description: For some models with overload protection, if the sampling voltage is not 5V, the LED displays the failure. If the IPM module temperature is higher than a certain value, the LED displays the failure code.
  • Page 51 DIAGNOSIS AND SOLUTION (CONT) Top temperature protection for compressor or High temperature or High pressure protection of IPM module (PC02) (Cont) High pressure protection Are the high pressure switch Connect the high pressure switch and main control board wired and main control board. correctly? Is the high pressure protector broken?
  • Page 52 DIAGNOSIS AND SOLUTION (CONT) Inverter compressor Drive Error (PC04) Description: An abnormal inverter compressor drive is detected by a special detection circuit, including communication signal detection, voltage detection, compressor rotation and speed signal detection. Recommended parts to repair: • Connection wires •...
  • Page 53 DIAGNOSIS AND SOLUTION (CONT) Low Pressure Protection (PC03) Description: The outdoor pressure switch shuts the unit down because the low pressure is lower than 0.13 MPa and the LED displays the failure code. Recommended parts to repair: • Connection wires •...
  • Page 54 DIAGNOSIS AND SOLUTION (CONT) Indoor Units Mode Conflict (match with multi outdoor unit) Description: The indoor units cannot operate in the COOLING mode and HEATING mode simultaneously. The HEATING mode is the priority. Examples: • If indoor unit A is operating in the COOLING mode or the FAN mode, and indoor unit B is set to the HEATING mode, unit A will power off and unit B will continue to operate in the HEATING mode.
  • Page 55 DIAGNOSIS AND SOLUTION (CONT) Communication Error Between Outdoor Main Chip and Compressor Driven Chip (PC40) Description: The main chip cannot detect the compressor driven chip. Recommended parts to repair: • Outdoor PCB • Electric control box Troubleshooting Turn off the power. Wait 2 minutes then turn back on.
  • Page 56 Check Procedures Temperature Sensor Check WARNING Be sure to turn off all power supplies or disconnect all wires to avoid shock. Operate after the compressor and coil have returned to a normal temperature in case of injury. 1. Disconnect the temperature sensor from PCB. 2.
  • Page 57 Compressor Check 1. Disconnect the compressor power cord from the outdoor PCB. 2. Measure the resistance valve of each winding using a multi-meter. 3. Check the resistance valve of each winding in Tables 21 - 21. Table 21 — Resistance Value Resistance Value KSK103D33UEZ3(YJ) KTM240D43UKT...
  • Page 58 IPM Continuity Check WARNING ELECTRICAL SHOCK HAZARD Electricity remains in the capacitors even when the power is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Turn off the outdoor unit and disconnect the power supply. 2. Discharge the electrolytic capacitors and ensure all energy has been discharged. 3.
  • Page 59 4 - Way Valve Check 1. Power on, use a digital tester to measure the voltage; when the unit operates in the COOLING mode, the voltage is 0V. If the voltage value is not in range, the PCB is faulty and needs to be replaced. Fig.
  • Page 60 EXV Check WARNING ELECTRICAL SHOCK HAZARD Electricity remains in the capacitors even when the power is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Disconnect the connector from the outdoor PCB. 2. Measure the resistance value of each winding using a multi-meter. 3.
  • Page 61 Main Parts Check 1. Temperature sensor checking Disconnect the temperature sensor from PCB, measure the resistance value with a tester. Fig. 49 —Tester Temperature sensors • Room temp. (T1) sensor, • Indoor coil temp. (T2) sensor, • Outdoor coil temp. (T3) sensor, •...
  • Page 62 Pressure on Service Port Table 23 — Cooling Chart (R410A) ODU(DB) °F(°C) (-17) (-15) (-9.44) (7.22) (23.89) (29.44) (35) (40.56) (46.11) (48.89) IDU(DB/WB) 70/59 (21.11/15) 10.1 10.6 75/63 (23.89/17.22) 10.7 11.2 80/67 (26.67/19.44) 11.2 11.9 90/73 (32.22/22.78) 10.5 10.3 10.0 10.6 12.4 13.0...
  • Page 63 Pressure on Service Port (Cont) Table 24 — Heating Chart (R410A) ODU(DB/WB) 57/53 47/43 37/33 27/23 17/13 0/-2 -17/-18 °F(°C) (13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56) (-17/-19) (-27/-28) IDU(DB) 55(12.78) 30.3 28.5 25.3 22.8 20.8 18.5 16.5 65(18.33) 32.5 30.0 26.6 25.4 23.3 20.5...
  • Page 64 System Pressure Table 25 — System Pressure Table-R410A PRESSURE TEMPERATURE PRESSURE TEMPERATURE °C °F °C °F 14.5 -51.623 -60.921 2350 23.5 340.75 38.817 101.871 21.75 -43.327 -45.989 2400 39.68 103.424 -36.992 -34.586 2450 24.5 355.25 40.531 104.956 36.25 -31.795 -25.231 2500 362.5 41.368...
  • Page 65 DISASSEMBLY INSTRUCTIONS Outdoor Unit Sizes 9-12K (115V) Panel Plate NOTE: This part is for reference only and the photos may differ from your actual unit. Procedure Illustration 1) Turn off the air conditioner and the power breaker. Big Handle 2) Remove the big handle screw (1) and then remove the big handle.
  • Page 66 Procedure Illustration 4) Remove the front panel screws (6) and then remove the front panel. Front Panel 5) Remove the water collecting cover screws (2) and remote the water collecting cover. Water Collecting Cover Specifications subject to change without notice. SG-38MARB-01...
  • Page 67 Procedure Illustration 6) Remove the rear net screws (2) and then remove the rear net (for some models). 7) Remove the right panel screws (6) and then remove the right panel. Right Panel SG-38MARB-01 Specifications subject to change without notice.
  • Page 68 Procedure Illustration 1) Turn off the air conditioner and the Big Handle power breaker. 2) Remove the big handle screw (1) and then remove the big handle. Top Cover 3) Remove the top cover screws (3) and then remove the top cover. One of the screws is located underneath the big handle.
  • Page 69 Procedure Illustration 4) Remove the front panel screws (7) and then remove the front panel. Front Panel 5) Remove the water collecting cover Water Collecting Cover screws (2) then remove the water collecting cover. SG-38MARB-01 Specifications subject to change without notice.
  • Page 70 Procedure Illustration 6) Remove the rear net screws and then remove the rear net (2 screws) (for some models). 7) Remove the right panel screws (2) and then remove the right panel. Right Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 71 Procedure Illustration 1) Turn off the air conditioner and the power breaker. Big Handle 2) Remove the big handle screw (1) and then remove the big handle. Top Cover 3) Remove the top cover screws (3) and then remove the top cover. One of the screws is located underneath the big handle.
  • Page 72 Procedure Illustration 4) Remove the front panel screws (8) and then remove the front panel. Front Panel 5) Remove the water collecting cover screws and then remove the water collecting cover. Water Collecting Cover Specifications subject to change without notice. SG-38MARB-01...
  • Page 73 Procedure Illustration 6) Remove the rear net screws (2) and then remove the rear net. 7) Remove the right panel screws (5) and then remove the right panel. Right Panel SG-38MARB-01 Specifications subject to change without notice.
  • Page 74 Outdoor Unit Sizes 24K (208-230V) Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the big handle screw (1) and then remove the big handle. Big Handle Top Cover 3) Remove the top cover screws(3) and then remove the top cover.
  • Page 75 Procedure Illustration 4) Remove the front panel screws (7) and then remove the front panel. Front Panel 5) Remove the water collecting cover screws (2) and then remove the water Water Collecting Cover collecting cover. SG-38MARB-01 Specifications subject to change without notice.
  • Page 76 Procedure Illustration 6) Remove the rear net screws and then remove the rear net (2 screws) (for some models). 7) Remove the right panel screws (7) and then remove the right panel. Right Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 77 Procedure Illustration 1) Turn off the air conditioner and the Big Handle power breaker. 2) Remove the big handle screws (2) and then remove the big handle. 3) Remove the top cover screws (4) and then remove the top cover. Top Cover Two of the screws are located under the big handle.
  • Page 78 Procedure Illustration 4) Remove the front right panel screws and then remove the front right panel (2 screws) . Front Right Panel 5) Remove the front panel screws (9) and then remove the front panel. Front Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 79 Procedure Illustration 6) Remove the water collecting cover screws (2) and then remove the water collecting cover. Water Collecting Cover 7) Remove the rear net screws (2) and then remove the rear net. SG-38MARB-01 Specifications subject to change without notice.
  • Page 80 Procedure Illustration 8) Remove the right panel screws (8) and then remove the right panel. Right Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 81 Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the big handle screw (1) and then remove the big handle. Big Handle Top Cover 3) Remove the top cover screws (3) and then remove the top cover. One of the screws is located under the big handle.
  • Page 82 Procedure Illustration 4) Remove the water collecting cover screws (2) and then remove the water collecting cover. Water Collecting Cover 5) Remove the front panel screws (6 or 8) (inverter models) and then remove the front panel. Front Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 83 Procedure Illustration 6) Remove the right panel screws (5) and then remove the right panel. Right Panel SG-38MARB-01 Specifications subject to change without notice.
  • Page 84 Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the big handle screw (1) and then remove the big handle. Big Handle Top Cover 3) Remove the top cover screws (4) and then remove the top cover. One of the screws is located under the big handle.
  • Page 85 Procedure Illustration 4) Remove the water collecting cover screws (2) and then remove the water collecting cover. Water Collecting Cover 5) Remove the front panel screws (7 screws - on off models or 9 screws - inverter models) and then remove the front panel.
  • Page 86 Procedure Illustration 6) Remove the right panel screws (5) and then remove the right panel. Right Panel Specifications subject to change without notice. SG-38MARB-01...
  • Page 87 Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the big handle screw (1) and then remove the big handle. Big Handle Top Cover 3) Remove the top cover screws (3) and then remove the top cover. One of the screws is located under the big handle.
  • Page 88 Procedure Illustration 4) Remove the water collecting cover screws (2) and then remove the water collecting cover. Water Collecting Cover 5) Remove the front panel screws (7 screws - onoff models or 9 screws - inverter models and then remove the front panel.
  • Page 89 Procedure Illustration 6) Remove the right panel screws (6) and then remove the right panel. Right Panel SG-38MARB-01 Specifications subject to change without notice.
  • Page 90 ELECTRICAL PARTS Procedure Illustration 1) Remove the two screws secured to the electronic control board. Two Screws 2) Disconnect the fan motor connectors (blue wire, yellow wire, red wire, brown wire and black wire). The blue wire and red wire are on the capacitor.
  • Page 91 PCB Board 2 Procedure Illustration Compressor capacitor 1) Remove the compressor capacitor securing screw then pull it out. 2) Remove the transformer’s screws (2) and then remove it. 3) Remove the fan motor capacitor screws , then remove it. 4) Remove the electronic installing box screws (4) and then remove it.
  • Page 92 Procedure Illustration Fan Motor 6) Disconnect the wires connected to the compressor (red wire connects 4-Way Valve Compressor with the PCB board, others connect with the terminals) (for some models). 7) Disconnect the fan motor connectors (blue wire, red wire, brown wire and black wire.
  • Page 93 Procedure Illustration 1) Remove the top cover screws (2). 2) Loosen the hooks (4) and open the electronic control box cover. 3) Disconnect the fan motor connector from the electronic control board. 4) Remove the compressor connector. 4-Way Valve 5) Pull out the two blue wires connected to the 4-way valve.
  • Page 94 PCB Board 5 Procedure Illustration 1) Loosen the hooks (4) then open the electronic control box cover. 4-Way Valve 2) Disconnect the fan motor connector from the eletronic control board. 3) Remove the compressor connector. Reactor 4) Pull out the two blue wires connected to the 4-way valve.
  • Page 95 PCB Board 6 Procedure Illustration 1) Remove the screws (5) and loosen the hooks (2), then open the electronic control box cover. 2) Disconnect the fan motor connector from the electronic control board. 3) Remove the compressor connector. 4) Pull out the two blue wires connected to the four way valve.
  • Page 96 PCB Board 7 Procedure Illustration 1) Remove the top cover screw (1). 2) Loosen the hooks (5 hooks) then open the electronic control box cover. 3) Disconnect the fan motor connector from the IPM board. Compressor 4) Remove the compressor connector. Specifications subject to change without notice.
  • Page 97 Procedure Illustration 5) Pull out the wire connected to the terminal. T3/T4 6) Remove the condenser connectors coil temp. sensor(T3),outdoor ambient temp. sensor(T4) and discharge temp. sensor(TP). 7) Disconnect the electronic expansion valve wire. 4-Way Valve 8) Remove the connector for the 4-way valve.
  • Page 98 PCB Board 8 Procedure Illustration 1) Loosen the hooks (4 ) then open the electronic control box cover. 2) Disconnect the outdoor DC fan connector from the electronic control board. 3) Remove the compressor connector. 4) Pull out the two blue wires connected to the 4-way valve.
  • Page 99 PCB Board 9 Procedure Illustration 1) Disconnect the compressor connector and release the ground wire (1 screw). 2) Pull out the wires from the electrical supporting plate and turn over the electronic control assembly. 3) Remove the electronic installing box subassembly (4 hooks).
  • Page 100 Procedure Illustration 4) Remove the fixing board (2 hooks). 5) Disconnect the connectors from the electronic control board. 6) Remove the electronic control board (4 hooks). Specifications subject to change without notice. SG-38MARB-01...
  • Page 101 PCB Board 10 Procedure Illustration 1) Loosen the hooks (4) then open the electronic control box cover. 2) Remove the screws (4) on the electronic control board then turn over the electronic control board. SG-38MARB-01 Specifications subject to change without notice.
  • Page 102 Procedure Illustration 3) Pull out the connectors. 4) Remove the screws (9), loosen the hooks (3) then remove the electronic control board. 5) Remove the screws (2) then remove the electronic control box subassembly on the partition board assembly. Specifications subject to change without notice. SG-38MARB-01...
  • Page 103 Procedure Illustration 6) Remove the screws (2) and the two connectors then remove the inverter control board. SG-38MARB-01 Specifications subject to change without notice.
  • Page 104 PCB Board 11 Procedure Illustration 1) Disconnect the compressor connector and release the ground wire (1 screw). 2) Remove the wires from the electrical supporting plate and turn over the electronic control assembly. 3) Remove the electronic installing box subassembly (4 hooks). Specifications subject to change without notice.
  • Page 105 Procedure Illustration 4) Remove the fixing board (2 hooks). 5) Disconnect the connectors from the electronic control board. 6) Remove the electronic control board (4 hooks). SG-38MARB-01 Specifications subject to change without notice.
  • Page 106 PCB Board 12 Procedure Illustration 1) Loosen the hooks (4 ), then open the electronic control box cover. 2) Remove the screws (6) on the electronic control board, then turn over the electronic control board. Specifications subject to change without notice. SG-38MARB-01...
  • Page 107 Procedure Illustration 3) Pull out the connectors. 4) Remove the screws (4) then remove the electronic control board. SG-38MARB-01 Specifications subject to change without notice.
  • Page 108 Fan Assembly Procedure Illustration 1) Remove the nut securing the fan with a spanner. 2) Remove the fan. D-cut Fan Motor NOTE: Remove the panel plate and the connection of fan motor on PCB before disassembling fan motor. Procedure Illustration 3) Remove the fan motor screws (4).
  • Page 109 Sound Blanket Procedure Illustration 1) Remove the sound blanket (side and top). Sound Blanket (top) Sound Blanket (side) SG-38MARB-01 Specifications subject to change without notice.
  • Page 110 Four Way Valve (for heat pump models) WARNING Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, evacuate the system with the vacuum pump; flush the system with nitrogen; then repeat the two steps before heating up the brazed parts.
  • Page 111 Compressor WARNING Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, you should evacuate the system with the vacuum pump; flush the system with nitrogen;...
  • Page 112 Procedure Illustration 3) Remove the hex nuts and washers securing the compressor, located on the bottom plate. Suction Pipe 4) Heat up the brazed parts and then remove the discharge pipe and the suction pipe. Discharge Pipe 5) Lift the compressor from the base pan assembly with pliers.
  • Page 113 SAFETY CAUTION WARNING WARNING Be sure to turn off all the power supplies or disconnect all Electricity remains in the capacitors even when the power wires to avoid electric shock. supply is off. While checking the indoor or outdoor PCB, equip yourself Ensure the capacitors are fully discharges before with anti-static gloves or a wrist strap to avoid damage to the troubleshooting.
  • Page 114 Appendix 1 Table 26 — Temperature Sensor Resistance Value Table for T1, T2, T3, T4 (°C--K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm - 20 115.266 12.6431 2.35774 0.62973 - 19 108.146 12.0561 2.27249...
  • Page 115 Appendix 2 Table 27 — Temperature Sensor Resistance Value Table for T5 (° C- -K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm 68.66 13.59 3.702 542.7 65.62 13.11 3.595 511.9 62.73 12.65 3.492 59.98...
  • Page 116 Appendix 3 Table 28 — Appendix 3 69.8 123.8 179.6 235.4 24.8 71.6 125.6 181.4 237.2 26.6 73.4 127.4 183.2 28.4 75.2 129.2 240.8 30.2 186.8 242.6 25.5 77.9 132.8 188.6 244.4 32.9 78.8 134.6 190.4 246.2 33.8 80.6 136.4 192.2 34.7 82.4...

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