Carrier 38MARB Service Manual
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38MARB
Outdoor Unit Single Zone Ductless System
Sizes 06 to 36

TABLE of CONTENTS

INTRODUCTION............................................................................ 1

Wiring ........................................................................................... 3
Connection Diagrams ......................................................... 4
Wiring Diagrams..................................................................... 5
Refrigeration Cycle Diagrams...................................... 9
Refrigerant Lines .................................................................. 16
System Evacuation And Charging ............................... 17
Electronic Functions ......................................................... 18
Inquiry Mode ............................................................................ 23
Troubleshooting................................................................... 24
Indoor Unit Diagnostic Guides....................................... 25
Diagnosis And Solution...................................................... 26
Disassembly Instructions ................................................ 58
Appendicies ................................................................................ 81
Installing, starting up, and servicing air-conditioning equipment can
be hazardous due to system pressures, electrical components, and
equipment location (roofs, elevated structures, etc.). Only trained,
qualified installers and service mechanics should install, start-up, and
service this equipment.
Untrained personnel can perform basic maintenance functions such as
coil cleaning. All other operations should be performed by trained
service personnel.
When working on the equipment, observe precautions in the literature
and on tags, stickers, and labels attached to the equipment.
Follow all safety codes. Wear safety glasses and work gloves. Keep a
quenching cloth and fire extinguisher nearby when brazing. Use care
in handling, rigging, and setting bulky equipment.
Read this manual thoroughly and follow all warnings or cautions
included in the literature and attached to the unit. Consult local
building codes and National Electrical Code (NEC) for special
requirements. Recognize safety information. This is the safety-alert
symbol
. When you see this symbol on the unit and in instructions
or manuals, be alert to the potential for personal injury.
Understand these signal words: DANGER, WARNING, and
CAUTION. These words are used with the safety-alert symbol.
DANGER identifies the most serious hazards which will result in
severe personal injury or death. WARNING signifies hazards which
could result in personal injury or death. CAUTION is used to identify
unsafe practices which may result in minor personal injury or product
and property damage. NOTE is used to highlight suggestions which
will result in enhanced installation, reliability, or operation.
Service Manual
PAGE
ELECTRICAL SHOCK HAZARD
Failure to follow this warning could result in personal injury
or death.
Before installing, modifying, or servicing system, main
electrical disconnect switch must be in the OFF position.
There may be more than 1 disconnect switch. Lock out and
tag switch with a suitable warning label.
EXPLOSION HAZARD
Failure to follow this warning could result
in death, serious personal injury, and/or
property damage. Never use air or gases
containing oxygen for leak testing or
operating refrigerant compressors.
Pressurized mixtures of air or gases
containing oxygen can lead to an explosion.
EQUIPMENT DAMAGE HAZARD
Failure to follow this caution may result in equipment damage
or improper operation.Do not bury more than 36 in. (914 mm)
of refrigerant pipe in the ground. If any section of pipe is
buried, there must be a 6 in. (152 mm) vertical rise to the valve
connections on the outdoor units.
If more than the recommended length is buried, refrigerant
may migrate to the cooler buried section during extended
periods of system shutdown. This causes refrigerant slugging
and could possibly damage the compressor at start-up.
INTRODUCTION
This service manual provides the necessary information to service,
repair, and maintain the 38MARB family of heat pumps. This manual
has an "APPENDICIES" with data required to perform
troubleshooting. Use the "TABLE of CONTENTS" to locate a desired
topic.
Specifications subject to change without notice.
WARNING
WARNING
CAUTION

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Summary of Contents for Carrier 38MARB

  • Page 1 This service manual provides the necessary information to service, repair, and maintain the 38MARB family of heat pumps. This manual has an “APPENDICIES” with data required to perform troubleshooting. Use the “TABLE of CONTENTS” to locate a desired topic.
  • Page 2 38MARB: Service Manual MODEL / SERIAL NUMBER NOMENCLATURES Table 1 —Unit Sizes SYSTEM TONS kBTUh VOLTAGE OUTDOOR MODEL 1.00 12,000 115-1-60 38MARBQ12AA1 0.50 6,000 38MARBQ06AA3 0.75 9,000 38MARBQ09AA3 1.00 12,000 38MARBQ12AA3 1.50 18,000 208/230-1 38MARBQ18AA3 2.00 24,000 38MARBQ24AA3 2.50 30,000 38MARBQ30AA3 3.00...
  • Page 3 38MARB: Service Manual WIRING CAUTION All wires must be sized per NEC (National Electrical Code) or CEC (Canadian Electrical Code) and local codes. Use Electrical Data table MCA (minimum circuit amps) and MOCP (maximum over current EQUIPMENT DAMAGE HAZARD protection) to correctly size the wires and the disconnect fuse or breakers Failure to follow this caution may result in equipment damage respectively.
  • Page 4 38MARB: Service Manual CONNECTION DIAGRAMS Fig. 1 — Connection Diagram 12K (115V) Fig. 2 — Connection Diagram 6K-12K (208/230-1-60V) Fig. 3 — Connection Diagram 24K-36K (208/230-1-60V) NOTES: 1. Do not use thermostat wire for any connection between indoor and outdoor units.
  • Page 5 38MARB: Service Manual WIRING DIAGRAMS NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 4 — Wiring Diagram Size 12K (115V) Table 2 — Wiring Diagram Size 12K (115V) CN2/7/8 Input 115V CN18 Output...
  • Page 6 38MARB: Service Manual WIRING DIAGRAMS (CONT) NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 5 — Wiring Diagram - Sizes 6-12K (208/230V) Table 4 — Wiring Diagram - Sizes 6-12K (208/230V) CN1A Input...
  • Page 7 38MARB: Service Manual WIRING DIAGRAMS (CONT) NOTE This symbol indicates that the element is optional. The actual shape shall prevail. Fig. 6 — Wiring Diagram Size 18K (208/230V) Table 6 — Wiring Diagram - Size 18K (208/230V) CN1A Input 230V...
  • Page 8 38MARB: Service Manual WIRING DIAGRAMS (CONT) Input NOTE This symbol indicates that NOTE the element is optional. This symbol indicates that The actual shape shall prevail. the element is optional. Fig. 7 — Wiring Diagram Sizes 24-36K (208/230V) Table 8 — Wiring Diagram - Sizes 24-36K (208/230V)
  • Page 9 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 8 — Refrigerant Cycle Diagram 12K (115V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 10 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 9 — Refrigerant Cycle Diagram 6K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 11 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) 0.65 Fig. 10 — Refrigerant Cycle Diagram 9K-12K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 12 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (25m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) 0.65 Fig. 11 — Refrigerant Cycle Diagram 18K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 13 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (50m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.161 oz/ft) Fig. 12 — Refrigerant Cycle Diagram 24K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 14 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: ft (50m) Min: ft (3m) No adjustment: ft (7.5m) Charge (greater than 25 feet 0.32 oz/ft) Fig. 13 — Refrigerant Cycle Diagram 30K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 15 38MARB: Service Manual REFRIGERATION CYCLE DIAGRAMS (CONT) Max: 213.3 Min: ft (3m) No adjustment: (7.5 Charge (greater than 25 feet 0.32 oz/ft) Fig. 14 — Refrigerant Cycle Diagram 36K (208/230V) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 16 38MARB: Service Manual REFRIGERANT LINES General Refrigerant Line Sizing 1. The outdoor units are shipped with a full charge of R410A refrigerant. All charges, line sizing, and capacities are based on runs of 25ft. (7.6 m). For runs over 25 ft. (7.6 m), consult the long-line applications section for the proper charge adjustments.
  • Page 17 38MARB: Service Manual SYSTEM EVACUATION AND CHARGING Deep Vacuum Method CAUTION The deep vacuum method requires a vacuum pump capable of pulling a vacuum of 500 microns and a vacuum gage capable of accurately measuring this vacuum depth. The deep vacuum method is the most UNIT DAMAGE HAZARD positive way of assuring a system is free of air and liquid water (see Fig.
  • Page 18 38MARB: Service Manual ELECTRONIC FUNCTIONS Operation Modes and Functions Abbreviation: FAN Mode •T1: Indoor room temperature 1. Outdoor fan and compressor stop •T2: Coil temperature of indoor heat exchanger middle. 2. Temperature setting function is disabled and no setting temperature •T2B: Coil temperature of indoor heat exchanger outlet.
  • Page 19 38MARB: Service Manual Indoor Fan Running Rules: Compressor Temperature Protection • In the COOLING mode, the indoor fan runs continuously and the user can select any of the following speeds: HIGH, MEDIUM, LOW and AUTO. • When the setting temperature is reached, if the compressor stops running, the indoor fan motor runs in the minimum or setting speed (see Fig.
  • Page 20 38MARB: Service Manual Indoor Fan Running Rules: Auto fan action in the HEATING mode. When the compressor is on, the user can set the indoor fan to either HIGH/MED/LOW/AUTO/MUTE. When the indoor unit coil T1-Td +3F (1.5C) temperature is low, the anti-cold air function starts and the indoor fan motor runs at the low speed.
  • Page 21 38MARB: Service Manual DEFROST Mode Forced DEFROSTING Mode: The air conditioning unit enters the DEFROST mode according to the 1. Press and hold AUTO/COOL for 5s to enter the mode. The indoor fan value of temperature of T3 and the value range of temperature change of stops and the defrosting lamp illuminates.
  • Page 22 38MARB: Service Manual Evaporator Coil Temperature Protection DRYING mode The indoor fan speed is fixed at breeze and can not be changed. The louver angle is the same as in the COOLING mode. Low Indoor Room Temperature Protection In the DRYING mode, if the room temperature is lower than 50°F(10°C), the compressor stops and does not resume until the room temperature exceeds 53.6°F (12°C).
  • Page 23 38MARB: Service Manual INQUIRY MODE To enter the Inquiry Mode: Press and hold together the On/Off and Fan buttons for 8 seconds. The remote control remains in Inquiry Mode for 1 minute if no button is pressed. In the Inquiry Mode, the remote display cancels all icons except AUTO, COOL, DRY, HEAT and battery strength. The digital display defaults to “0”...
  • Page 24 38MARB: Service Manual TROUBLESHOOTING Safety Electricity power is kept in capacitors even if the power supply is shut off. NOTE: Remember to discharge the electricity power in capacitor. Electrolytic Capacitors (HIGH VOLTAGE! CAUTION!) Fig. 30 —Electrolytic Capacitors For other models, connect discharge resistance (approximately 100 40W) or a soldering iron (plug) between the +, - terminals of the electrolytic capacitor on the contrary side of the outdoor PCB.
  • Page 25 38MARB: Service Manual INDOOR UNIT DIAGNOSTIC GUIDES Table 13 — Indoor Unit Diagnostic Guide OPERATION LAMP TIMER LAMP DISPLAY LED STATUS SOLUTION EH 00/  1 time Indoor unit EEPROM parameter error EH 0A  2 times EL 01 Indoor / outdoor units communication error Page 28 ...
  • Page 26 38MARB: Service Manual DIAGNOSIS AND SOLUTION Outdoor Unit Error Display Sizes 12 (115V) After the power is on, LED1 (blue color) flashes slowly (once per second) when the unit is in standby. The LED flashes quickly (twice per second) if the unit has an issue.
  • Page 27 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Outdoor EEPROM Parameter Error or Compressor Driven Chip EEPROM Parameter Error (EC51) Description: Outdoor PCB main chip does not receive feedback from the EEPROM chip or the compressor driven chip. Recommended parts to repair: •...
  • Page 28 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Indoor and Outdoor Unit Communication Error (EL01) Description: The indoor unit cannot communicate with the outdoor unit Recommended parts to repair: • Indoor PCB • Outdoor PCB • Short-circuited component Troubleshooting: Power off, then restart the unit after 2 minutes.
  • Page 29 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Remarks: • Use a multimeter to test the DC voltage between the 2 port (or S or L2 port) and 3 port (or N or S port) of outdoor unit. • The red pin of multimeter connects with 2 port (or S or L2 port) while the black pin is for 3 port (or N or S port) the unit is normal running, the voltage is moving alternately as positive values and negative values •...
  • Page 30 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Zero Crossing Detection Error Diagnosis and Solution (EH02) Description: When the PCB does not receive a zero crossing signal feedback for 4 minutes or the zero crossing signal time interval is abnormal. Recommended parts to repair: •...
  • Page 31 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) The indoor fan speed is operating outside of the normal range (EH03) Description: When the indoor fan speed remains too slow or too fast for an extended period of time, the LED displays a failure code and the unit turns off.
  • Page 32 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) The Outdoor Fan Speed is Operating Outside of Normal Range (EC07) Description: When the outdoor fan speed remains too low or too high for a certain time, the LED displays the failure code and the AC turns off.
  • Page 33 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Outdoor DC Fan Motor (DC motor that controls the chip on the PCB) 1. Release the UVW connector. Measure the resistance of U-V, U-W, V-W. If the resistance is not equal to each other, the fan motor is faulty and must be replaced.
  • Page 34 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Indoor Temperature Sensor Is an Open Circuit or a Short Circuit (T1, T2) (EH60) Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code.
  • Page 35 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Outdoor Temperature Sensor Is an Open Circuit or Short Circuited (T3, T4, TP, T2B, TH) (EC53) Description: If the sampling voltage is lower than 0.06V or higher than 4.94V, the LED displays the failure code.
  • Page 36 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Refrigerant Leakage Detection (EL0C) Description: Define the compressor’s evaporator coil temperature (T2) starts running as Tcool.   In the initial 5 minutes after the compressor starts, if T2<Tcool-1.8 F (1 C) is not maintained for 4 seconds and the compressor runs at a frequency is higher than 50Hz however it does not maintain for a minimum of three minutes and this issue occurs 3 times, the LED displays the failure code and the unit turns off.
  • Page 37 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Indoor PCB/Display Board Communication Error (EH06) Description: The indoor PCB does not receive feedback from the display board. Recommended parts to repair: • Communication wire • Indoor PCB • Display board Troubleshooting Power off.
  • Page 38 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Current Overload Protection (PC08) Description: An abnormal current rise is detected by checking the specified detection circuit. Recommended parts to repair: • Communication wires • Reactor • Outdoor fan • Outdoor PCB Troubleshooting:...
  • Page 39 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) IPM Malfunction or IGBT over-strong current protection (PC00) Description: If the IPM sends an abnormal voltage signal to the compressor drive chip, the LED displays the failure code and the unit turns off.
  • Page 40 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Index IPM Continuity Check WARNING Electricity remains in the capacitors even when the power supply is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Turn off the outdoor unit and disconnect the power supply.
  • Page 41 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Compressor Check Disconnect the compressor and check the resistance between U-V, V-W and U-W, and all 3 values should be equal. If not, the compressor is faulty and needs to be replaced. Fig. 35 — Compressor Checks NOTE: Figure 35 is for reference only.
  • Page 42 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Over voltage or low voltage protection (PC01) Description: Abnormal increases or decreases in voltage are detected by checking the specified voltage detection circuit. Recommended parts to repair: • Power supply wires • IPM module board •...
  • Page 43 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Top temperature protection for compressor or High temperature or High pressure protection of IPM module (PC02) Description: For some models with overload protection, if the sampling voltage is not 5V, the LED displays the failure. If the IPM module temperature is higher than a certain value, the LED displays the failure code.
  • Page 44 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Top temperature protection for compressor or High temperature or High pressure protection of IPM module (PC02) (continued) High pressure protection Are the high pressure switch Connect the high pressure switch and main control board wired and main control board.
  • Page 45 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Inverter compressor Drive Error (PC04) Description: An abnormal inverter compressor drive is detected by a special detection circuit, including communication signal detection, voltage detection, compressor rotation and speed signal detection. Recommended parts to repair: •...
  • Page 46 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Low Pressure Protection (PC03) Description: The outdoor pressure switch shuts the unit down because the low pressure is lower than 0.13 MPa and the LED displays the failure code. Recommended parts to repair: •...
  • Page 47 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Indoor Units Mode Conflict (match with multi outdoor unit) Description: The indoor units cannot operate in the COOLING mode and HEATING mode simultaneously. The HEATING mode is the priority. Examples: • If indoor unit A is operating in the COOLING mode or the FAN mode, and indoor unit B is set to the HEATING mode, unit A will power off and unit B will continue to operate in the HEATING mode.
  • Page 48 38MARB: Service Manual DIAGNOSIS AND SOLUTION (CONT) Communication Error Between Outdoor Main Chip and Compressor Driven Chip (PC40) Description: The main chip cannot detect the compressor driven chip. Recommended parts to repair: • Outdoor PCB • Electric control box Troubleshooting Turn off the power.
  • Page 49 38MARB: Service Manual Check Procedures Temperature Sensor Check WARNING Be sure to turn off all power supplies or disconnect all wires to avoid shock. Operate after the compressor and coil have returned to a normal temperature in case of injury.
  • Page 50 38MARB: Service Manual Compressor Check 1. Disconnect the compressor power cord from the outdoor PCB. 2. Measure the resistance valve of each winding using a multi-meter. 3. Check the resistance valve of each winding in Table 16. Table 16 — Resistance Value...
  • Page 51 38MARB: Service Manual IPM Continuity Check WARNING ELECTRICAL SHOCK HAZARD Electricity remains in the capacitors even when the power is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Turn off the outdoor unit and disconnect the power supply.
  • Page 52 38MARB: Service Manual 4 - Way Valve Check 1. Power on, use a digital tester to measure the voltage; when the unit operates in the COOLING mode, the voltage is 0V. If the voltage value is not in range, the PCB is faulty and needs to be replaced.
  • Page 53 38MARB: Service Manual EXV Check WARNING ELECTRICAL SHOCK HAZARD Electricity remains in the capacitors even when the power is off. Ensure the capacitors are fully discharged before troubleshooting. 1. Disconnect the connector from the outdoor PCB. 2. Measure the resistance value of each winding using a multi-meter.
  • Page 54 38MARB: Service Manual Main Parts Check 1. Temperature sensor checking Disconnect the temperature sensor from PCB, measure the resistance value with a tester. Fig. 42 —Tester Temperature sensors • Room temp. (T1) sensor, • Indoor coil temp. (T2) sensor, • Outdoor coil temp. (T3) sensor, •...
  • Page 55 38MARB: Service Manual Pressure on Service Port Table 18 — Cooling Chart (R410A) ODU(DB) °F(°C) (-17) (-15) (-9.44) (7.22) (23.89) (29.44) (35) (40.56) (46.11) (48.89) IDU(DB/WB) 70/59 (21.11/15) 10.1 10.6 75/63 (23.89/17.22) 10.7 11.2 80/67 (26.67/19.44) 11.2 11.9 90/73 (32.22/22.78) 10.5...
  • Page 56 38MARB: Service Manual Pressure on Service Port (Cont) Table 19 — Heating Chart (R410A) ODU(DB/WB) 57/53 47/43 37/33 27/23 17/13 0/-2 -17/-18 °F(°C) (13.89/11.67) (8.33/6.11) (2.78/0.56) (-2.78/-5) (-8.33/-10.56) (-17/-19) (-27/-28) IDU(DB) 55(12.78) 30.3 28.5 25.3 22.8 20.8 18.5 16.5 65(18.33) 32.5...
  • Page 57 38MARB: Service Manual System Pressure Table 20 — System Pressure Table-R410A PRESSURE TEMPERATURE PRESSURE TEMPERATURE °C °F °C °F 14.5 -51.623 -60.921 2350 23.5 340.75 38.817 101.871 21.75 -43.327 -45.989 2400 39.68 103.424 -36.992 -34.586 2450 24.5 355.25 40.531 104.956 36.25...
  • Page 58 38MARB: Service Manual DISASSEMBLY INSTRUCTIONS Outdoor Unit Sizes 12 (115V) and 6-12K (208/230V) Panel Plate NOTE: This part is for reference only and the photos may differ from your actual unit. Procedure Illustration 1) Turn off the air conditioner and the power breaker.
  • Page 59 38MARB: Service Manual Procedure Illustration 4) Remove the water collecting cover screws (2) then remove the water collecting cover. Water Collecting Cover 5) Remove the front panel screws and then remove the front panel (7 screws (onoff models) or 9 screws) (inverter models.
  • Page 60 38MARB: Service Manual Procedure Illustration 6) Remove the right panel screws (5) then remove the right panel. Right Panel Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 61 38MARB: Service Manual Outdoor Unit Sizes 18K (208/230V) Panel Plate NOTE: This part is for reference only and the photos may differ from your actual unit. Procedure Illustration 1) Turn off the air conditioner and the power breaker. 2) Remove the handle screw (1) then remove the handle.
  • Page 62 38MARB: Service Manual Procedure Illustration 4) Remove the water collecting cover screws (2) then remove the water collecting cover. Water Collecting Cover 5) Remove the front panel screws then remove the front panel (7 screws (on/off models) or 9 screws (inverter models)).
  • Page 63 38MARB: Service Manual Procedure Illustration 6) Remove the right panel screws (6) then remove the right panel. Right Panel Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 64 38MARB: Service Manual Outdoor Unit Sizes 24-36K (208/230V) Panel Plate NOTE: This part is for reference only and the photos may differ from your actual unit. Procedure Illustration 1) Turn off the air conditioner and the Handle power breaker. 2) Remove the handle screws (2) then remove the handle.
  • Page 65 38MARB: Service Manual Procedure Illustration 4) Remove the front right panel screws (2) and then remove the front right panel. Front Right Panel 5) Remove the front panel screws (9) and then remove the front panel. Front Panel Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 66 38MARB: Service Manual Procedure Illustration 6) Remove the water collecting cover screws (2) then remove the water collecting cover. Water Collecting Cover 7) Remove the rear net screws (2) then remove the rear net. Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 67 38MARB: Service Manual Procedure Illustration 8) Remove the right panel screws (8) then remove the right panel. Right Panel Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 68 38MARB: Service Manual ELECTRICAL PARTS PCB Board 12K (115V) Procedure Illustration 1) Disconnect the compressor connector and release the ground wire (1 screw). 2) Pull out the wires from the electrical supporting plate and turn over the electronic control assembly.
  • Page 69 38MARB: Service Manual Procedure Illustration 4) Remove the board (2 hooks). 5) Disconnect the connectors from the electronic control board. 6) Remove the electronic control board (4 hooks). Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 70 38MARB: Service Manual PCB Board 6K-12K (208/230V) Procedure Illustration 1) Disconnect the compressor connector and release the ground wire (1 screw). 2) Pull out the wires from the electrical supporting plate and turn over the electronic control assembly. 3) Remove the electronic installing box subassembly (4 hooks).
  • Page 71 38MARB: Service Manual Procedure Illustration 4) Remove the board (2 hooks). 5) Disconnect the connectors from the electronic control board. 6) Remove the electronic control board (4 hooks). Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 72 38MARB: Service Manual PCB Board 18K (208/230V) Procedure Illustration 1) Remove the screws and loosen the hooks, then open the electronic control box cover (5 screws and 2 hooks). 2) Disconnect the fan motor connector motor from the electronic control board.
  • Page 73 38MARB: Service Manual PCB Board 24K-36K (208/230V) Procedure Illustration 1) Loosen the hooks (4), then open the electronic control box cover. 2) Remove the screws (6) on the electronic control board then turn over the electronic control board. Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 74 38MARB: Service Manual Procedure Illustration 3) Pull out the connectors 4) Remove the 4 screws then remove the electronic control board. Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 75 38MARB: Service Manual Fan Assembly Procedure Illustration 1) Remove the nut securing the fan with a spanner. 2) Remove the fan. D-cut Fan Motor NOTE: Remove the panel plate and the connection of fan motor on PCB before disassembling fan motor.
  • Page 76 38MARB: Service Manual Sound Blanket Procedure Illustration 1) Remove the sound blanket (side and top). Sound Blanket (top) Sound Blanket (side) Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
  • Page 77 38MARB: Service Manual Four Way Valve (for heat pump models) WARNING Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, evacuate the system with the vacuum pump;...
  • Page 78 38MARB: Service Manual Compressor WARNING Evacuate the system and confirm that there is no refrigerant left in the system before removing the four-way valve and the compressor. (For R32 & R290, you should evacuate the system with the vacuum pump; flush the system with nitrogen;...
  • Page 79 38MARB: Service Manual Procedure Illustration 3) Remove the hex nuts and washers securing the compressor, located on the bottom plate. Suction Pipe 4) Heat up the brazed parts and then remove the discharge pipe and the suction pipe. Discharge Pipe 5) Lift the compressor from the base pan assembly with pliers.
  • Page 80 38MARB: Service Manual SAFETY CAUTION WARNING WARNING Be sure to turn off all the power supplies or disconnect all Electricity remains in the capacitors even when the power wires to avoid electric shock. supply is off. While checking the indoor or outdoor PCB, equip yourself...
  • Page 81 38MARB: Service Manual APPENDICIES Appendix 1 Table 21 — Temperature Sensor Resistance Value Table for T1, T2, T3, T4 (°C--K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm - 20 115.266 12.6431 2.35774...
  • Page 82 38MARB: Service Manual Appendix 2 Table 22 — Temperature Sensor Resistance Value Table for T5 (° C- -K) °C °F K Ohm °C °F K Ohm °C °F K Ohm °C °F K Ohm 68.66 13.59 3.702 542.7 65.62 13.11 3.595...
  • Page 83 38MARB: Service Manual Appendix 3 Table 23 — Appendix 3 69.8 123.8 179.6 235.4 24.8 71.6 125.6 181.4 237.2 26.6 73.4 127.4 183.2 28.4 75.2 129.2 240.8 30.2 186.8 242.6 25.5 77.9 132.8 188.6 244.4 32.9 78.8 134.6 190.4 246.2 33.8...
  • Page 84 38MARB: Service Manual © 2021 Carrier. All rights reserved. Edition Date: 07/21 Catalog No: SG-38MARB-02 A Carrier Company Replaces: SG-38MARB-01 Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.

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