Maintenance Contracts; Service Offerings; Packages; Table 8.1 Typical Offerings - Mitsubishi Electric 9900B Series Owner Technical Manual

8.0 MAINTENANCE CONTRACTS

8.1 SERVICE OFFERINGS

Service offerings include: annual UPS maintenance (major), semi-annual UPS maintenance (minor),
battery maintenance, extended warranty, parts & labor coverage (excludes lifecycle replacement),
and site evaluation.

8.2 PACKAGES

(extended warranty substitutes parts & labor where applicable)

Table 8.1 Typical Offerings

Package
1) Basic Package
2) Standard Package
3) Quarterly Battery Package
4) Premium Package
5) Total Protection Package
Additional options requiring list price quotation through MEPPI service sales at 724-778-3122:
Wet cells
Flywheels
>4 units
>3 years
9900B SERIES UPS
OWNERS / TECHNICAL MANUAL
Included
1 site visit
1 UPS annual maintenance/year/unit
1 battery maintenance service/year/string
2 site visits
1 UPS annual maintenance/year/unit
1 UPS semi-annual maintenance/year/string
2 battery maintenance services/year/string
4 site visits
1 UPS annual maintenance/year/unit
1 UPS semi-annual maintenance/year/unit
4 battery maintenance services/year/string
2 site visits
1 UPS annual maintenance/year/unit
1 UPS semi-annual maintenance/year/unit
2 battery maintenance services/year/string
Parts and labor
4 site visits
1 UPS annual maintenance/year/unit
1 UPS semi-annual maintenance/year/unit
4 battery maintenance service/year/string
Parts and labor
Multiple Sites
Lithium ion
Thermographic imaging
MITSUBISHI ELECTRIC 9900B SERIES UPS
Page Number:
8-1