Snap-On APOLLO D8 User Manual
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Snap-On APOLLO D8 User Manual

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OBD-II/EOBD
OBD-II/EOBD
ZEESCGB333A Rev. A
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Tools
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Summary of Contents for Snap-On APOLLO D8

  • Page 1 User Manual Scanner Scanner OBD-II/EOBD OBD-II/EOBD Previous Vehicle Previous Vehicle Tools Tools and Data and Data ZEESCGB333A Rev. A Start...
  • Page 2 Scanner Using Page Controls Table of Contents (TOC) Intelligent Diagnostics Vehicle Code Scan General Information OBD-II/EOBD Basic Operation & Navigation Previous Vehicles & Data Quick Reference Information Tools Maintenance ShopStream Connect™ Snap-on ® Cloud Wi-Fi Connection Customer Support / Training...

  • Page 3: Table Of Contents

    Total Number of Systems (modules) Analyzed........42 Screen Messages ..................9 List of All the Systems Analyzed with DTCs Totals....... 43 Snap-on Messages ................. 9 Global OBDII DTCs................43 General System Messages ..............9 Readiness Monitor Test Status ............. 44 Vehicle Communication Messages ............
  • Page 4 Section 8: OBD-II/EOBD ................55 Quick Reference (print / download / share) .......... 82 Basic Operations ..................55 Logging in to the Snap-on Cloud (registered user) ....... 82 Screen Layout and Toolbar Controls............. 55 Navigating the Snap-on Cloud (Toolbars)..........83 Connecting the Data Cable ..............

  • Page 5: Safety Information

    Safety Information READ ALL INSTRUCTIONS Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions manual, and on the test For your own safety, the safety of others, and to prevent damage to the product and equipment.
  • Page 6 Safety Information Safety Message Conventions Safety Message Conventions Safety messages are provided to help prevent personal injury and equipment damage. Safety messages communicate the hazard, hazard avoidance and possible consequences using three different type styles: Normal type states the hazard. •...

  • Page 7: Using This Manual

    Using This Manual Hyperlinks Content Selectable hyperlinks are provided throughout this manual to quickly take you to This manual contains basic operating instructions and is structured in a manner to related topics, procedures, and websites. Hyperlinks are identified by Blue colored help you become familiar with your diagnostic tool features and perform basic text.
  • Page 8 Using This Manual Symbols Symbols Important IMPORTANT indicates a situation which, if not avoided, may result in damage to the Different types of arrows are used. The “greater than” arrow (>) indicates an test equipment or vehicle. abbreviated set of selection (navigation) instructions. Example: Abbreviated example for the following procedure: “Select Tools >...

  • Page 9: Section 1: Quick Reference

    Snap-on Cloud. 2. Select the Wi-Fi icon to turn Wi-Fi on. The Snap-on Cloud is a mobile-friendly cloud-based application designed specifically for technicians to print, store, organize and share information. See Snap-on Cloud page 80 for additional information.

  • Page 10: Section 2: General Information

    General Information Section 2 ™ ® The APOLLO D8 is a diagnostic scan tool with exclusive Snap-on Intelligent Connectors and jacks for data communication cables and the AC power supply are Diagnostics feature. located on the top of the diagnostic tool.

  • Page 11: Powering The Diagnostic Tool

    General Information Powering the Diagnostic Tool Powering the Diagnostic Tool Insert the end of the AC power supply cable into the diagnostic too power supply jack, then connect the AC power supply to an approved AC power source. Your diagnostic tool can receive power from any of the following sources: IMPORTANT Vehicle Power •...

  • Page 12: Technical Specifications

    General Information Technical Specifications Technical Specifications Item Description / Specification Touch Screen Resistive Touch Panel 8.0 inch diagonal, Color LCD Display 800 x 480 resolution SWVGA Rechargeable lithium-ion battery pack Battery Approximately 3 hour run time Approximately 5 hour charge time Power Supply Supply Rating;...

  • Page 13: Section 3: Basic Operation And Navigation

    Basic Operation and Navigation Section 3 3.1.2 Turning Off This section describes basic diagnostic tool operation, navigation, screen layout, icon functions, and screen messages. Before you operate the diagnostic tool, make sure the battery pack is fully charged or the diagnostic tool is powered by the AC IMPORTANT power supply.

  • Page 14: Control Buttons

    Basic Operation and Navigation Control Buttons Control Buttons Item Button Description Buttons move the cursor or highlight in their There are four “push type” control buttons and one “thumb pad rocker type” multi- respective direction: Directional - directional button located on the right side of the diagnostic tool. All other diagnostic Up (b) •...

  • Page 15: Home Screen Icons

    Basic Operation and Navigation Basic Navigation 3.3.2 Home Screen Icons 3.3.3 Title Bar Each available diagnostic tool function is represented by a icon on the Home The title bar (Figure 3-2) at the top of the screen provides basic information about screen.

  • Page 16: Common Toolbar Control Icons

    Basic Operation and Navigation Basic Navigation 3.3.4 Common Toolbar Control Icons 3.3.5 Scroll Bar Common control icon functions are described in the following table. Specific A vertical scroll bar appears along the right-hand edge of the screen when function control icons are described in their applicable sections. Displayed control additional data expands above or below what is currently on the screen icons vary depending on the active function or test.

  • Page 17: Screen Messages

    Screen Messages 3.4.3 Vehicle Communication Messages When “no communication” messages are displayed, it indicates the diagnostic tool 3.4.1 Snap-on Messages and the vehicle electronic control module are not communicating. The following conditions cause “no communication” messages to display: Periodically messages will be displayed to inform you of software updates and upgrades, as well as other important information.

  • Page 18: Section 4: Data Cable / Connections

    Connect: DA-4 Cable. Vehicles) Location: Under drivers side dash. IMPORTANT Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters). Basic data cable connection procedure: Figure 4-2 Vehicle data cable connection information For OBD-II/EOBD compliant vehicles use the supplied DA-4 data cable.

  • Page 19: Optional Obd-Ii/Eobd Data Cable

    A shorter 6 ft. (1.8 m) DA-4 OBD-II data cable is available as an option. Contact your sales representative to purchase all optional accessories. IMPORTANT Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters).

  • Page 20: Data Cable Connection Obd-I Vehicles

    Specific Adapter (e.g. BM-1B shown) European OBD-I Figure 4-6 Typical connections using DA-5 adapter (two examples) IMPORTANT Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters).

  • Page 21: Section 5: Scanner

    Scanner Section 5 Basic Operation This section describes the basic operation of the Scanner function. The Scanner icon is located on the Home screen. 5.1.1 Scanner Overview The Scanner function allows your diagnostic tool to communicate with the electronic control modules (ECMs) of the vehicle being Scanner is a menu driven application that communicates with vehicle control serviced.

  • Page 22: Scanner - Starting / Stopping

    Scanner Features and Icons Features and Icons 5.1.2 Scanner - Starting / Stopping The following general features and control icons apply to both the Scanner and the To start the Scanner function: OBD-II/EOBD functions. 1. From the Home screen, select the Scanner icon. 5.2.1 Scanner Features The vehicle identification process starts.

  • Page 23: Scanner Control Icons

    Scanner Features and Icons 5.2.2 Scanner Control Icons 5.2.3 Basic Scanner Operation (Quick Start) The scanner toolbar contains control icons. Control icons may vary depending on This section lists the basic scanner operation steps, and is only intended as a the active function or test.

  • Page 24: Vehicle Identification

    Scanner Features and Icons 5.2.4 Vehicle Identification The vehicle must be correctly identified for the diagnostic tool to communicate, and Connect: DA-4 Cable. display data correctly. Menus and navigation will vary by vehicle. Location: Under drivers side dash. Depending on the vehicle, the vehicle identification process may require manual entry of the vehicle information, or it may be automated.
  • Page 25 Scanner Features and Icons b. If Instant ID is not supported, you will be prompted to select the vehicle make and year (If needed). Then a menu option is displayed to choose either Automatic ID or Manual ID. - Selecting Automatic ID (If supported by the vehicle) will briefly display a communications screen informing you that the diagnostic tool is attempting to establish communication with the vehicle and determine vehicle identification.
  • Page 26 Scanner Features and Icons Instant ID NOTE The Instant ID function, can save time when initially identifying a vehicle, by If the Scanner feature is exited during the session that Instant ID was used, automatically communicating with the vehicle to complete the vehicle identification selecting Scanner again, will not ID the vehicle again.

  • Page 27: System Main Menu Options

    Scanner Codes - View / Save Codes - View / Save 5.2.5 System Main Menu Options Once a System is selected (e.g. Engine, Transmission, Antilock Brakes, etc) is 5.3.1 Codes Menu selected, the diagnostic tool may establish communication with the vehicle, then display the System Main Menu (available tests).

  • Page 28: Code Scan (With Vehicle System Report)

    Scanner Codes - View / Save Display Codes Last Test Failed—displays a complete list of failed tests. • Test Failed Since Code Cleared—displays a list of tests that failed since the • This function opens either a list of diagnostic trouble codes (DTCs) stored in the last time codes were cleared from ECM memory.

  • Page 29: Viewing And Saving Data (Pids)

    Scanner Viewing and Saving Data (PIDs) Viewing and Saving Data (PIDs) Data - Topic Links Data Menu page 21 • Custom Data List (PID List) page 23 • Figure 5-8 Custom PID list (cross-system) page 24 • Changing Data Views (List / Graph) page 27 •...
  • Page 30 Scanner Viewing and Saving Data (PIDs) Related System Data Related System Data PID lists (if supported) display a unique list of PIDs that are related to the primary system (e.g. Misfire, EVAP, and Fuel Trim PID lists are related to the Engine system). These special PID lists are basically custom PID lists that can save you time by allowing you to view a related set of PIDs when trying to isolate a problem.

  • Page 31: Custom Data List (Pid List)

    Scanner Viewing and Saving Data (PIDs) Custom Data List (PID List) The data selection screen displays (Figure 5-12). Check marks to the left of the parameter description indicate which parameters are selected for display. The Custom Data List icon on the toolbar is used to select which PIDs to display.

  • Page 32: Custom Pid List (Cross-System)

    Scanner Viewing and Saving Data (PIDs) 3. To create and view the custom list, select the Accept icon (Figure NOTE 5-13). From the Custom Data list, if you select Back to display the Data Menu list, your new Custom List shows as a selectable option at the top of the list (Figure 5-15).
  • Page 33 Scanner Viewing and Saving Data (PIDs) 2. The data selection screen displays (Figure 5-17). Each list item is expandable, NOTE by selecting it’s Expand icon (Figure 5-17). You can expand any item from the list and select which PIDs you want to include, and then collapse the list and The total number of PIDs that can be custom selected is limited, and varies by choose another if desired.

  • Page 34: Data Views (List / Graph)

    Scanner Viewing and Saving Data (PIDs) 3. Once you have selected all the PIDs you need (Figure 5-18), to view the NOTE custom list, select the Accept icon (Figure 5-18). From the Custom Data list, if you select Back to display the Data Menu list, your new Custom List shows as a selectable option at the top of the list (Figure 5-20).

  • Page 35: Changing Data Views (List / Graph)

    Scanner Viewing and Saving Data (PIDs) Changing Data Views (List / Graph) Selecting the View icon (Figure 5-23) opens a drop-down menu of viewing options: PID List • 1 Graph • 2 Graphs • 4 Graphs • The PID List view is a 2-column display with the name of the parameters in the left column and their current values in the right column (Figure 5-23).

  • Page 36: Locking Pids (To Always Display At Top)

    Scanner Viewing and Saving Data (PIDs) 5.4.3 Locking PIDs (to always display at top) The 1, 2, and 4 Graph views divide the screen horizontally to simultaneously display data graphs for the indicated number of parameters (Figure 5-24). Use the Lock/Unlock icon to hold selected lines of the data in place and prevent them from scrolling, or to release previously locked lines of data.

  • Page 37: About The Data Buffer

    Scanner Viewing and Saving Data (PIDs) The Data Buffer Position Counter (Figure 5-27 right arrow and 5-28) indicates: NOTE Figure first value = the numerical position of the active data point as displayed within – If three parameters are locked, one of them must first be unlocked before buffer memory another parameter can be locked.

  • Page 38: About Cursors

    Scanner Viewing and Saving Data (PIDs) 5.4.5 About Cursors 5.4.6 Pausing and Reviewing Active Data Vertical cursors are automatically displayed (in graphical PID views) to mark specific During normal operation, data from the vehicle’s ECM is continuously being stored in data reference points.

  • Page 39: Saving Data Files

    Scanner Viewing and Saving Data (PIDs) To resume data collection (after pausing): Select the Start icon • The screen changes back to display data (Figure 5-31). A vertical gray cursor is displayed on all PIDs, indicating where the data was paused (Figure 5-31).
  • Page 40 Scanner Viewing and Saving Data (PIDs) To save data: Depending on the amount of data saved the cursor may be initially located on the far left next to the description, or the far right next to the scroll bar making While capturing or reviewing data, select the Save icon.

  • Page 41: Using Zoom

    Scanner Viewing and Saving Data (PIDs) 5.4.8 Using Zoom The zoom function allows you to change the magnification level of the graphed data during data collection and review. Changing magnification levels allows you to compress or expand the displayed data to quickly find glitches, or signal losses.

  • Page 42: Using Triggers

    Scanner Viewing and Saving Data (PIDs) 5.4.9 Using Triggers Trigger Description and Features Setting PID triggers allows you to configure the diagnostic tool to automatically save PID data to a file, when a PID value meets an upper/ lower limit (trigger point). When a PID value meets the trigger point it activates the trigger which captures a short recording of all available PID data and saves it as a data file.
  • Page 43 Scanner Viewing and Saving Data (PIDs) If triggers are already set, the menu options are: PID Trigger Status Icons - Clear Trigger—deletes the highlighted trigger The icons (below) are used to help you quickly identify the status of individual PID - Disarm Trigger—disarms the highlighted trigger triggers: - Clear All Triggers—deletes all set triggers...
  • Page 44 Scanner Viewing and Saving Data (PIDs) The upper trigger line changes color to gray and the lower trigger line displays in red (Figure 5-39). 6. Change the position of the lower trigger line in the same manner as the upper. 7.

  • Page 45: Functional Tests

    Scanner Functional Tests About Activated Triggers Toggle Tests—these tests switch a component, such as a solenoid, relay, or • switch, between two operating states. A trigger is activated (displays red flag) when a PID value meets an upper/ Variable Control Tests—these tests command a certain value for a system or •...
  • Page 46 Scanner Functional Tests Figure 5-44 Functional test example Figure 5-46 Functional test example Figure 5-45 Functional test example Figure 5-47 Functional test example...

  • Page 47: Troubleshooter

    Scanner Troubleshooter A Test icon on the toolbar activates the test, and a Return, or similarly named, icon Fast-Track Data Scan—contains information and guidelines on how to • validate data readings for certain sensors and actuators, PID data values are cancels the test.

  • Page 48: Section 6: Vehicle Code Scan

    Post Scan CODE SCAN RESULTS Systems Analyzed: 10 (Figure 6-1). In addition, by using the Snap-on Cloud the reports can be given to the Vehicle System Report Engine: 0 Transmission: 0 customer and also saved for your own records, for more information, see...

  • Page 49: Using Code Scan

    Vehicle Code Scan Main Topic Links Main Topic Links When initially opened (Figure 6-3), a progress bar is shown at the top indicating the active scanning progress. Once completed, code results are displayed by system. Using Code Scan page 41 •...

  • Page 50: Total Number Of Systems (Modules) Analyzed

    63 After the code scan has competed it is automatically saved as an .XML file on the diagnostic tool, and is uploaded to your account on the Snap-on Cloud (if registered Figure 6-4 Code Scan systems analyzed result total and connected).

  • Page 51: List Of All The Systems Analyzed With Dtcs Totals

    Vehicle Code Scan Using Code Scan 6.1.2 List of All the Systems Analyzed with DTCs Totals A categorized system list with DTC totals is displayed in the order they are scanned. To view the main menu for a system in the list, select the system, then select the System icon (Figure 6-5).

  • Page 52: Readiness Monitor Test Status

    • Readiness monitor test status • 6.2.1 Printing the Vehicle System Report Use the Snap-on Cloud to print the vehicle system report from your PC or mobile device, see Quick Reference (print / download / share) on page 82. The vehicle system report can also be customized and printed using ShopStream...

  • Page 53: Section 7: Intelligent Diagnostics

    Intelligent Diagnostics Section 7 Introduction Intelligent Diagnostics provides access to the latest code-specific data, information, and tests, all obtained from actual shop repair orders and industry professionals. Intelligent Diagnostics may include the following code-specific information and data (if available): Top Repairs Graph - View a graph of the specific parts and procedures most •...

  • Page 54: Accessing Intelligent Diagnostics

    No connection. Please try again later. - indicates you are not currently • however the connection is solely dedicated to our Snap-on Services Network. connected to the Web Services Network, except when displayed in the OBD/ EOBD function as Repair Information Services are not accessible in OBD/ Before you begin using Intelligent Diagnostics you must connect to a wireless EOBD mode.

  • Page 55: Using Intelligent Diagnostics (Code Results)

    Intelligent Diagnostics Main Menu Navigation Main Menu Navigation 7.2.2 Using Intelligent Diagnostics (Code Results) Intelligent Diagnostics information modules are contained in one multi-card main To open Intelligent Diagnostics, select the Diagnose icon when viewing menu. This allows you to easily select a card (e.g. Smart Data, Real Fixes, etc), Scanner code results.

  • Page 56: Code Results Dropdown Menu

    Intelligent Diagnostics Code Results Dropdown Menu Code Results Dropdown Menu The Code Results Dropdown menu allows you to quickly choose any of the scanned codes from the code list, without having to exit Intelligent Diagnostics. Select a code to view specific data about that code within Intelligent Diagnostics. Figure 7-3 Dropdown Menu Figure 7-2 Multi-card menu...

  • Page 57: Top Repairs Graph

    Intelligent Diagnostics Top Repairs Graph Top Repairs Graph Smart Data The Top Repairs Graph (Figure 7-4) shows the most common verified fixes and Smart Data filters out all non-relevant PIDs and shows you a custom list of PIDs procedures. related to the selected code. In addition, specific PIDs in the list are prearmed to Example - In the graph shown below, the most common fix for the code was flag values that are out of the expected range.

  • Page 58: About Smart Data Pids

    Intelligent Diagnostics Smart Data 7.6.1 About Smart Data PIDs Features and operation of Smart Data PIDs: Any PID with a flag displayed has been preset and prearmed. • A red flag indicates the PID is operating out of range and the trigger has –...

  • Page 59: Functional Tests And Reset Procedures

    Intelligent Diagnostics Functional Tests and Reset Procedures Functional Tests and Reset When a trigger is activated: Data collection is briefly paused as the Scanner captures a recording of all Procedures • available PID data, and saves it as a data file. An audible alarm is sounded Selecting the Functional Tests and Reset Procedures card (Figure...

  • Page 60: Real Fixes

    Intelligent Diagnostics Real Fixes Real Fixes Select the Real Fixes card (Figure 7-13) to view a list (Figure 7-14) of code-specific procedures, tests and repair tips (Real and Related Real Fixes) that have been gathered from actual shop repair orders. The Real Fix displayed on the Main Menu (above the Real Fixes card) is the most common Real Fix to date.

  • Page 61: Troubleshooter

    Intelligent Diagnostics Troubleshooter Troubleshooter Select a Related Real Fix from the list (Figure 7-14) to view detailed information about the fix (Figure 7-15) in a Complaint - Cause - Correction format. Select the Troubleshooter card (Figure 7-16) to view a list (Figure 7-17) of code- specific tips gathered from industry professionals.
  • Page 62 Intelligent Diagnostics Troubleshooter Figure 7-18...

  • Page 63: Section 8: Obd-Ii/Eobd

    OBD-II/EOBD Section 8 This section describes the basic operation of the OBD-II/EOBD function. Troubleshooter page 59 • ($01) Display Current Data page 59 • The OBD-II/EOBD icon is located on the Home screen. ($02) Display Freeze Frame Data page 59 •...

  • Page 64: Obd-Ii/Eobd Menu

    OBD-II/EOBD OBD-II/EOBD Menu OBD-II/EOBD Menu The following options are available from the OBD-II/EOBD menu: OBD Health Check • OBD Direct • 8.2.1 OBD Health Check The OBD-II Health Check offers a way to quickly check for and clear emissions- related diagnostic trouble codes (DTCs), and to check readiness monitors for emissions testing.
  • Page 65 OBD-II/EOBD OBD-II/EOBD Menu If a test failed during the drive cycle, the DTC associated with that test is • reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory. Test results reported by this service do not necessarily indicate a faulty •...

  • Page 66: Obd Direct

    OBD-II/EOBD OBD-II/EOBD Menu 8.2.2 OBD Direct The information screen shows how many control modules were detected, which ECM is communicating, and which communication protocol is being OBD Direct includes the following menu and submenu choices: used. OBD Diagnose 3. Select Continue. •...
  • Page 67 OBD-II/EOBD OBD-II/EOBD Menu Readiness Monitors Use this menu item to check the readiness of the monitoring system. Monitors not supported will display “not supported”. Scroll, if needed, to view the entire list of monitors (Figure 8-3). Selecting Readiness Monitors opens a submenu with two choices: Monitors Complete Since DTC Cleared—displays the results of all monitor •...
  • Page 68 OBD-II/EOBD OBD-II/EOBD Menu To clear emission related Data: ($05) Oxygen Sensor Monitoring 1. Select Clear Emissions Related Data from the menu. This option opens a menu of tests available for checking the integrity of the oxygen A confirmation message displays to help prevent loss of any vital data (O2) sensors.
  • Page 69 OBD-II/EOBD OBD-II/EOBD Menu ISO 14230-4 (Keyword Protocol 2000) ($0A) Emission Related DTC with Permanent Status • SAE J2284/ISO 15765-4 (CAN) • This option displays a record of any “permanent” codes. A permanent status DTC is one that was severe enough to illuminate the MIL at some point, but the MIL may When initially attempting to establish communication with the ECM the diagnostic not be on at the present time.

  • Page 70: Section 9: Previous Vehicles And Data

    Previous Vehicles and Data Section 9 This section describes the basic operation of the Previous Vehicles and Data function. The Previous Vehicles and Data icon is located on the Home screen. This function allows you to select recently tested vehicles and access saved data files.

  • Page 71: View Saved Data

    Previous Vehicles and Data Previous Vehicles and Data Menu 9.1.2 View Saved Data To review a saved data file or image: 1. Select Previous Vehicles and Data from the Home screen. Selecting the View Saved Data menu option opens a list of all the saved data 2.
  • Page 72 Previous Vehicles and Data Previous Vehicles and Data Menu Viewing Code Results on the diagnostic tool Select the Diagnose icon (Figure 9-5 arrow) to open Intelligent Diagnostics. If Intelligent Diagnostics is active and data is available, additional troubleshooting Selecting a system code or a code scan .XML file from the saved file list, opens that information will also be displayed.

  • Page 73: Delete Saved Data

    Previous Vehicles and Data Previous Vehicles and Data Menu 9.1.4 Delete Saved Data This menu option is used to permanently erase saved files from memory. To delete a saved file: 1. Select Previous Vehicles and Data > Delete Saved Data. The list of saved files displays.

  • Page 74: Section 10: Tools

    Transfer)—use to transfer and share files with a personal • computer (PC) Get Connected—displays the authorization codes to use when registering for • Snap-on Cloud access. For additional information, see Snap-on Cloud Main Topic Links page 80. on page 67—use to change the function of the Configure Shortcut Button •...

  • Page 75: Connect-To-Pc (File Transfer)

    10.1.2 Get Connected Selecting Get Connected allows you view the diagnostic tool serial number, PIN and Code needed to register. See section on page 80 for Snap-on Cloud registration and operation instructions. 10.1.3 Configure Shortcut Button Figure 10-2 System information This feature allows you to change the function of the Shortcut button.

  • Page 76: Settings

    Tools Tools Menu 10.1.5 Settings DISPLAY (settings) This Tools selection allows you to adjust certain basic diagnostic tool functions to Brightness your personal preferences. Selecting opens an additional menu that offers the Selecting this option opens the brightness setting screen for adjusting the back following: lighting of the display (Figure...

  • Page 77: High Contrast Toolbar

    Tools Tools Menu Color Theme High Contrast Toolbar This option allows you to select between a white and black background for the This option allows you to switch to a high contrast toolbar. This toolbar features screen. The black background can be beneficial when working under poor lighting black and white icons with crisp graphics that are easier to see in poor lighting conditions.

  • Page 78: Font Type

    Tools Tools Menu Font Type This option allows you to select between standard and bold faced type for the display screen. Bold type makes screen writing more legible under poor lighting or bright sunlight conditions. Selecting opens a menu with two choices: Normal Font and Bold Font. Select a menu item or scroll and then press the Y/a button to make a selection.

  • Page 79: Time Zone

    Tools Tools Menu Figure 10-8 Clock settings Figure 10-7 Touch screen calibration - Passed 4. Select the up (+) icon on the screen or press the up (b) button to incrementally increase the number in the highlighted field. Select the down (–) icon on the screen or press the down (d) button to incrementally decrease the number.

  • Page 80: Time Format

    Tools Tools Menu Time Format Configuring Scanner This option determines whether time is displayed on a 12 or 24 hour clock. This option allows you to change the scanner display to toggle scales on and off. Selecting opens a menu with two choices: Scales are the graduations and values that display on the horizontal axis at the base of the parameter graphs.
  • Page 81 Tools Tools Menu Configure Units Selecting opens a dialog box that allows you to choose between US customary or metric units of measure for various units. Figure 10-10 Configure units menu To change the units setup: 1. Select Tools from the Home screen to open the menu. 2.

  • Page 82: Section 11: Wi-Fi Connection / Troubleshooting

    The diagnostic tool is equipped with many features that require Wi-Fi connection. The Wi-Fi connection is solely dedicated to our Snap-on Web Services Network. If the Wi-Fi indicator is displayed in the title bar, Wi-Fi is on. If Wi-Fi is off, see To use features like the Snap-on Cloud, and Intelligent Diagnostics, a Wi-Fi Turning On Wi-Fi and Connecting to a Network to turn it on and connect.

  • Page 83: Wi-Fi Icons (Setup)

    4. Select your network. Use the scroll feature to show all active connections connection or Forget to disconnect this connection. (Figure 11-2). The screen will change to display your confirmed network connection and • Snap-on Cloud registration information. For registration information see Snap- on Cloud on page 80.

  • Page 84: Add Network Advanced (Connecting To A Hidden Network)

    Wi-Fi Connection / Troubleshooting Add Network Advanced (Connecting to a hidden network) 11.6 Wi-Fi Testing If the status message “Not Connected” is displayed, retry the configuration • process or see “Wi-Fi Testing” on page 76 for additional information. If you are experiencing network connection issues, an automated testing feature is available to quickly test your network connection.

  • Page 85: Wi-Fi Troubleshooting And Status Messages

    4. If a connection issue(s) is present, select View Summary to review the results. equipment. There may be some situations that require your time for router The summary information is helpful if you are experiencing difficulties with connection troubleshooting and/or additional consultation and equipment. Snap-on your connection (Figure 11-5).
  • Page 86 Wi-Fi Connection / Troubleshooting Wi-Fi Troubleshooting and Status Messages Check Router Settings Verify the following router settings BEFORE you begin troubleshooting a non- General -Troubleshooting connectivity or “No Connection” problem. After each check, make any corrections Problem Possible Cause Corrective Action as necessary then retest for connectivity.

  • Page 87: Informative Messages

    Wi-Fi Connection / Troubleshooting Wi-Fi Troubleshooting and Status Messages 11.7.1 Informative Messages Messages may be displayed to inform you of pending issues or general status. Connection Tests - Troubleshooting Depending on your access and connection status, the following are typical Possible Cause messages that may be displayed: Failed Test...

  • Page 88: Section 12: Snap-On Cloud

    12.2 Important Notes This diagnostic tool includes a built-in feature that automatically transfers code scan reports to the Snap-on Cloud. To use the Snap-on Cloud, account setup and diagnostic tool Wi-Fi connection is • required. The Snap-on Cloud is a mobile-friendly cloud-based application The diagnostic tool only transfers code scan reports to the Snap-on Cloud.

  • Page 89: Snap-On Cloud Setup Information Screen

    If the device is not connected to a Wi-Fi network when the code scan is performed, the report will not be sent to your account. Wi-Fi connection is required to upload the report. 12.3.2 Snap-on Cloud Setup Information Screen From the Home screen, selecting Tools > Get Connected allows you view (Figure 12-2) the diagnostic tool serial number, PIN and Code needed to register.

  • Page 90: Using The Snap-On Cloud

    (upper right), then select Copy to Clipboard from the pop-up window. Sharing all Reports (Share My Gallery) on page 85. 12.4.2 Logging in to the Snap-on Cloud (registered user) Logging in to the Snap-on Cloud (registered user): 1. Using your mobile device or PC visit ALTUSDRIVE.com.

  • Page 91: Navigating The Snap-On Cloud (Toolbars)

    Snap-on Cloud Using the Snap-on Cloud 12.4.3 Navigating the Snap-on Cloud (Toolbars) The upper and lower toolbars are available from all screens. 8/18/2018 2010 Chrysler Town & Country 3.8L V6 MPI The upper toolbar includes a menu icon (right side) (Figure 12-5).
  • Page 92 Snap-on Cloud Using the Snap-on Cloud Selecting a report opens the report File Details. The File Detail screen allows you to The following describes File Detail card features. edit report file metadata. See File Detail (Tags) on page 84. File Detail (Tags)

  • Page 93: Sharing/E-Mail An Individual Report (Link Icon)

    Snap-on Cloud Using the Snap-on Cloud The tag text then can be used when performing a search to find all reports To share your entire gallery (all files in My Files): with the same tag. Each text entry (word) that is separated by a space 1.

  • Page 94: Search

    Snap-on Cloud Using the Snap-on Cloud 12.4.5 Search 12.4.6 Favorites The Search screen allows you to perform text searches on all uploaded files and view The Favorites screen displays all the reports selected as favorites (Figure 12-13). the results. To search for a specific file or set of files, enter a search term in the search box and...

  • Page 95: Profile

    Snap-on Cloud Using the Snap-on Cloud 12.4.7 Profile Profile Manager includes five tabbed categories to help you manage your account information: The Profile screen allows you to: • Account on page 87 Open Profile Manager (Figure 12-16), see • Using Profile Manager on page 87 •...
  • Page 96 Snap-on Cloud Using the Snap-on Cloud First Name When finished select Save to save and link the device to your account. • Last Name • City • State • Your Name Zip Code • Your Name Figure 12-19 Logging Out of Profile Manager...

  • Page 97: Logging Out

    Snap-on Cloud Using the Snap-on Cloud Logging Out To log out, select Profile from lower toolbar, then select Logout (Figure 12-21). Figure 12-21...

  • Page 98: Section 13: Shopstream Connect

    ShopStream Connect ™ Section 13 Introduction 13.1 Using SSC (Connecting to your PC) This section provides a brief introduction to the features and operation of To connect and use SSC with your diagnostic tool: ShopStream Connect (SSC). 1. Download and install SSC on your PC from: SSC is a companion PC application (provided at no charge) that extends the http://diagnostics.snapon.com/ssc capabilities of your diagnostic tool, by connecting to your PC.

  • Page 99: Ssc Main Screen

    ShopStream Connect ™ SSC Main Screen 13.2 SSC Main Screen 3— Data Manager Toolbar—provides control icons that perform a variety of operations on data files. The ShopStream Connect software will open automatically when you connect the 4— Main Menu bar—contains File, Edit, Tools, and Help menus. diagnostic tool to your PC USB connection, Using SSC (Connecting to your PC) 5—...

  • Page 100: Scanner Dataviewer

    ShopStream Connect ™ Scanner DataViewer 13.3 Scanner DataViewer 13.4 Image Viewer SSC allows you to view and print .bmp, .jpg and .sps image files (screenshots) saved SSC allows you to view data files recorded with your diagnostic tool, on your PC. on your diagnostic tool, with your PC.

  • Page 101: Printing The (Code Scan) Vehicle System Report

    ShopStream Connect ™ Printing the (Code Scan) Vehicle System Report 13.5 Printing the (Code Scan) Vehicle System Report To print the Vehicle System Report, the saved code scan .XML file must be opened using ShopStream Connect. To print the Vehicle System Report using ShopStream Connect: 1.

  • Page 102: Customizing The (Code Scan) Vehicle System Report

    ShopStream Connect ™ Customizing the (Code Scan) Vehicle System Report 13.6 Customizing the (Code Scan) Vehicle System Report Select fields of the Vehicle System Report can be edited, and you can also add notes to the report using ShopStream Connect. To edit the Shop Information (header) of the Vehicle System Report: 1.

  • Page 103: Software Upgrades And Updates

    1. Select Tools > Update Software > (diagnostic tool type - e.g. ETHOS Edge, MODIS Edge, SOLUS Edge, etc.) from the Menu bar (Figure 13-11). The software checks the Snap-on web server for available updates. My Diagnostic Tool Figure 13-11 2. If service release updates are available, select Next to continue, then select...

  • Page 104: End User License Agreement

    License Agreement. The diagnostic tool should not be initially operated until the End User License Agreement is read. Use of the device acknowledges your acceptance of the End User License Agreement. The Snap-on Incorporated Software End User License Agreement is available at: https://eula.snapon.com/diagnostics...

  • Page 105: Section 14: Maintenance

    Maintenance Section 14 14.1.1 Cleaning the Touch Screen This section describes basic cleaning and battery replacement procedures for your diagnostic tool. The touch screen can be cleaned with a soft cloth and a mild window cleaner. Main Topic Links IMPORTANT Cleaning and Inspecting the Diagnostic Tool page 97 •...

  • Page 106: Ordering A New Battery Pack

    IMPORTANT Keep the following in mind when using and handling the battery pack: If replacing the battery pack, only use the recommended Snap-on replacement battery pack. Do not short circuit battery pack terminals.

  • Page 107: Disposing Of The Battery Pack

    Maintenance Battery Pack Service 14.2.4 Disposing of the Battery Pack Always dispose of the battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recycling facility in accordance with local, national, and international regulations.

  • Page 108: Customer Support / Training

    Sample titles are listed below. Not all titles may be available for all diagnostic tools, and are subject to change. https://snapon.com/diagnostics/uk/User-Manuals.htm • For technical assistance in all other markets, contact your selling agent. Snap-on® Training Solutions® - Training Videos (examples) Introduction and Navigation Global OBD-II Scanner Codes Digital Multimeter Scanner Data in PID View Graphing Multimeter &...
  • Page 109 Diagnostic Quick Tips - Video Series NOTES Snap-on Diagnostic Quick Tips videos are available at no charge on our website and URL links (above) and titles listed (below) are subject to change and may not be available in all markets.
  • Page 110 Customer Support / Training Diagnostic Quick Tips - Video Series Snap-on® Training Solutions® - Diagnostic Quick Tips Videos (examples) Ford Relative Injector Flow Test Speed Up Your Diagnostics (Scanner) Ford TPMS Reprogramming The Power of Troubleshooter Tips (Scanner) Ford® 6.7L Transmission Solenoid...

  • Page 111: Legal Information

    Download the latest version of this manual and other related technical documentation from the For a listing of Snap-on products that are protected by patents in the United States Snap-on Diagnostics website.

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