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WARRANTY & DISCLAIMER
Lectric eBikes should be operated in accordance with the Lectric
eBikes owner's manual provided with the bike. Lectric eBikes
warrants to the original registered purchaser that Lectric eBikes shall
be free from all defects in material and workmanship for a period
of 12 months from the date of shipment, when used in accordance
with the owner's manual and for the purpose intended. All other
obligations and conditions or liabilities, including obligations for
consequential damages, are hereby excluded. The warranty is non-
transferrable and only applies to the original owner. This warranty
gives you specific rights and purchasers may also have other rights,
which may vary by location. Damage caused by failing to adhere to
instructions and warnings issued by Lectric eBikes is not covered
under warranty. Warranty parts will only be shipped within the
continental United States and Canada.
Parts covered by the warranty: frame, forks, stem, handlebars,
headset, seat post, saddle, brakes (excluding brake pads), lights,
bottom bracket, crank set, pedals, rims, wheel hub, freewheel,
cassette, derailleur, shifter, motor, throttle, controller, wiring harness,
LCD display (excluding damage due to water), kickstand, reflectors,
and hardware. The battery warranty does not include damage from
power surges, use of 3rd party charger, improper maintenance
or other such misuse, normal wear, or water damage (including
rust). Accessories sold on lectricebikes.com are not covered under
warranty (except in cases of shipping damages). Stolen bikes are
not covered under warranty. Necessary precautions must be taken
to ensure the bike and battery are not exposed to severe weather
conditions. Exposure to very wet, hot, or cold conditions may void
the warranty.
We will replace any parts deemed to have been damaged during
shipping. Shipping damage must be reported to Lectric eBikes within
14 days of shipment arrival. This applies to all products including
bikes and accessories. You will NOT be refunded as compensation
for your time or efforts replacing damaged parts. Replacement parts
will not be sent until photographic evidence has been provided to
Lectric eBikes. Lectric eBikes may request additional documentation
(such as video) to assist with accurately diagnosing the problem and
WA R R A N T Y & D I S C L A I M E R
39
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Need help?
Do you have a question about the XP 2.0 and is the answer not in the manual?
Questions and answers
When I turn the key the bike does not turn on
The Lectric XP 2.0 bike may not turn on when the key is turned due to several possible issues:
1. Battery Charge: The battery may not be sufficiently charged. Ensure the battery is fully charged until the light on the charger turns green.
2. Key Position: The key might not be in the correct position. Insert the key into the battery and turn it counterclockwise to the "ON" position or until it is parallel with the frame.
3. Display Connection: There could be a connection issue with the display. Follow the cable from the display to the quick plug, unplug it with a quick pull (without twisting), inspect both sides of the plug, and reconnect it properly.
If these steps do not resolve the issue, contacting customer support is recommended.
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I’m having a problem with unfolding the bike. I can only open the lever to a 45 degree angle. I’ve tried machine oil and WD40. It seems that the “open” button on top doesn’t work properly. **** I doing something wrong or is this a common problem?
The context does not explicitly mention a common issue where the Lectric XP 2.0 bike's lever only opens to a 45-degree angle. However, it does mention that the folding latch should be adjusted properly so that it is not too tight, allowing it to be opened when needed. If the lever does not fully open, it may be due to over-tightening or improper adjustment of the latch.
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Is there a reset **** for the lcd
Yes, the odometer on the Lectric XP 2.0 can be reset by holding the plus button for 5 seconds. However, there is no mention of a full LCD reset option.
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