Enterprise Reset; Hard Reset - Datalogic Skorpio X5 User Manual
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Also See for Skorpio X5:
- Quick start manual (8 pages) ,
- Quick start manual (2 pages) ,
- Quick start manual (2 pages)
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Enterprise Reset
Enterprise Reset brings the device to an enterprise-user-defined configuration, clearing
all data and settings except the ones persisted by the enterprise system applications in
the
enterprise
The Enterprise folder is a file system storage that is used for deployment and device-
unique data. It is persistent and maintains data after an Enterprise reset. Applications
and custom settings (i.e. custom boot animation and wallpaper) can persist data after
an Enterprise Reset by saving them to the enterprise folder.
1. Tap
2. Tap
3.
Hard Reset
Restarts the device resetting all the hardware components. This procedure guarantees
the safe reboot of the device in any condition, without causing damage to the device
and without data loss. Application data in cache are lost. It is generally used when the
device stops responding or after a critical failure that compromises its usability.
To perform a hard reset, press and hold the power button and the ESC button simulta-
neously for at least 5 seconds.
flash partition and in the
Settings
>
System
>
Advanced
Erase all
data.
CAUTION: Before performing a hard reset, ensure the battery is charged.
CAUTION: Performing a hard reset with a microSD card installed in the
device may cause damage or data corruption to the microSD card. All
unsaved data is lost after performing a hard reset.
splash
flash partition.
>
Reset options
>
Enterprise
GETTING STARTED
reset.
31
USER'S MANUAL
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Do you have a question about the Skorpio X5 and is the answer not in the manual?
Questions and answers
We have an issue where multiple of our X5 Scanners are black screening, the lights are still coming on when buttons are pressed but the screen is completely black. Our Current fix is by taking the battery out and waiting for the device to shutoff. Then we boot it back up as usual. Any idea on what is causing this issue? Not sure if its a user error, only one person has been reporting the issue.
The black screen issue on multiple Datalogic Skorpio X5 scanners, despite the lights turning on when buttons are pressed, could be caused by a disconnected or drained main battery pack. The manual states that the main battery pack is disconnected at the factory to prevent excessive draining. If the battery is not properly connected or fully charged, the device may power on partially but fail to display anything on the screen. Charging the battery as indicated in the Quick Start Guide or ensuring proper battery connection may resolve the issue.
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