Troubleshooting - PHILIPS Respironics BiPAP autoSV Advanced System One User Manual

Alarm / Priority
Alert
SD Card: Info
Prescription
Accepted
SD Card Info
Removed
Check Info
Power Alert
Humidifier Info
Alert
Power Info
Supply Alert
Heated Info
Tube Error
Alert

Troubleshooting

The table below lists some of the problems you may experience with your device and possible solutions to those problems.
Problem
The airflow does not turn on.
You have a runny nose.
18
Audible Visual Indicators
Indicator
• "SD card inserted:
prescription accepted"
• "SD card removed"
none The following symbol
none Humidifier LED icon
will flash on the device.
none Humidifier LED icon
will flash orange for 30
seconds then return to
solid blue.
none Humidifier LED icon
will slowly flash orange
for 30 seconds then
return to solid blue.
Why It Happened
There may be a problem with
the blower.
This may be caused by a nasal
reaction to the airflow.
Device Action User Action
Operates This info message will be present for 30
seconds or until the user acknowledges
it. No action needed.
Operates This message occurs when the SD
card is removed from the device. It is
present for 30 seconds or until the user
acknowledges it. No action is needed.
Shuts down The power supply voltage is incorrect.
Make sure that you are using the
correct power supply with your device.
If the alert continues to occur, contact
your home care provider.
Only displayed Humidifier failure. Alert is present for
when both the 12 minutes or until the condition is
humidifier and fixed. Turn off airflow and reconnect
therapy is on. the humidifier to the device according
to the humidifier instructions. If the
alert continues to occur, contact your
home care provider.
Only displayed Using wrong power supply. Alert is
when incorrect present for 30 seconds or until the
power supply is condition is fixed. You must use the
used with the 80W power supply when using the
heated tube. heated tube. If the alert continues
to occur, contact your home care
provider.
Alert present for Tubing may be overheating or
30 seconds or malfunctioning. Alert is present for
until condition is 30 seconds or until the condition is
fixed. fixed. Turn off airflow and reconnect
the heated tubing to the humidifier
according to the humidifier instructions.
If the alert continues to occur, contact
your home care provider.
What to Do
Make sure the device is powered correctly. Make sure
"Therapy" is highlighted when pressing the control wheel
to start airflow. If the airflow does not turn on, there may
be a problem with your device. Contact your home care
provider for assistance.
Contact your home care provider.
User Manual