Troubleshooting - Kenwood KDC-BT41U Instruction Manual

Troubleshooting

Symptom
Sound cannot be heard.
"PROTECT" appears and no operations
can be done.
The unit does not work at all.
Radio reception is poor. / Static noise
while listening to the radio.
"IN" flashes.
CD-R/CD-RW cannot be played back
and tracks cannot be skipped.
Disc sound is sometimes interrupted. Stop playback while driving on rough roads. / Change the disc. / Check the cords and
"NA FILE" appears.
"NO DISC" appears.
"TOC ERROR" appears.
"ERROR 99" appears.
"COPY PRO" appears.
"READ ERROR" appears.
"NO DEVICE" appears.
"NO MUSIC" or "ERROR 15" appears.
"NA DEVICE" appears.
"USB ERROR" appears.
"iPod ERROR" appears.
Noise is generated.
Tracks cannot play back as you have
intended them to play.
"READING" keeps flashing.
Elapsed playing time is not correct.
The number of songs contained
in "SONGS" category of this unit
is different from that contained in
"SONGS" category of iPod.
Adjust the volume to the optimum level. / Check the cords and connections.
Check to be sure the terminals of the speaker leads are covered with insulating tape properly,
then reset the unit. If "PROTECT" does not disappear, consult your nearest service center.
Reset the unit.
Connect the antenna firmly. / Pull the antenna out all the way.
The CD player is not operating properly. Reinsert the disc properly. If the condition did not
improve, turn off the unit and consult your nearest service center.
Insert a finalized CD-R/CD-RW (finalize with the component which you used for recording).
connections.
The unit is playing an unsupported audio file.
Insert a playable disc into the loading slot.
The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try another disc
instead.
The unit is malfunctioning for some reason. Press the reset button on the unit. If the "ERROR
99" code does not disappear, consult your nearest service center.
A copy-protected file is played.
Copy the files and folders for the USB device again. If the error message is still displayed,
initialize the USB device or use other USB devices.
■
No USB device is connected. Connect a USB device, and change the source to USB again.
■
SD card is not inserted properly. Insert an SD card, and change the source to SD again.
The connected USB device or inserted SD card contains no playable audio file. / Media was
played that does not have data recorded that the unit can play.
■
Connect a supported USB device, and check the connections.
■
Check that the supported SD card is inserted.
Remove the USB device, turn the unit off, then turn it on again. If the unit still showing the
same display, try to connect another USB device.
Reconnect the iPod. / Confirm that the software for the iPod is the latest version. / Reset
the iPod.
Skip to another track or change the disc.
Playback order is determined when files are recorded.
Longer readout time is required. Do not use too many hierarchies and folders.
This is caused by how the tracks are recorded.
Podcast files are not counted in this unit as this unit does not support the playback of
podcast files.
Remedy/Cause
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