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eSpace Audio Recorder
Maintenance Guide
3.2.3 Network Connection
Verify that the Voice over IP (VoIP) recording cable is normally connected.
Verify that the communication cable is normally connected.
Check the number of recording channels.
Check the number of connected channels.
Verify that the communications network connection and the connection between the
mirroring network cable and the network adapter are normal.
Verify that the recording server, IMP server, and the network are normally connected.
3.2.4 Operating System
Verify that the operating system starts normally.
Periodically verify that the disk permissions meet security requirements.
Periodically update the virus library and remove viruses.
Check security items of system logs and recent login records.
Verify that no error message is generated when the operating system starts.
3.2.5 Task Manager
Check the average CPU usage.
Check the memory usage.
Check the process that occupies the highest CPU resource.
Check the process that occupies the highest memory resource.
Verify that the Task Manager functions normally, that the CPU usage is smaller than 40%, and that the
memory usage is smaller than 85%. Otherwise, check the Task Manager and stop unnecessary processes.
3.2.6 System Log
Use the event viewer to check whether error messages are generated in system logs and
application system logs.
Step 1
Run the %SystemRoot%\System32\Winevt\Logs\HWLogIMP.evtx command.
Step 2
Check for system logs containing error and warning messages.
The system log file size is smaller than 5 GB. If a log file exceeds 5 GB, delete it manually.
----End
3.2.7 Database
Verify that the database type is Mysql, SqlServer, or Oracle.
Database capacity.
Verify that the database runs normally.
Verify that the database starts normally and can normally read and write data, and check
the data volume in the database.
Issue 01 (2012-10-15)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
3 Manual Maintenance
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