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2. Clean the solar radiation sensor and solar panel every 3 months with damp cloth.
3. Replace batteries every 1-2 years. If left in too long, the batteries may leak due to
environmental challenges. In harsh environments, inspect the batteries every 3 months (when
cleaning the solar panel).
4. When replacing the batteries, apply a corrosion preventive compound on the battery terminals,
available at Amazon and most hardware stores.
5. In snowy environments, spray the top of the weather station with anti-icing silicon spray to
prevent snow build up.
10. Troubleshooting Guide
If your question is not answered here, you can contact us as follows:
1. Online Support:
2. Email Support:
support@ambientweather.com
3. Technical Support: 480-346-3380 (M-F 8am to 4pm Arizona Time)
Problem
Outdoor sensor array
does not communicate
to the display tablet.
Version 2.12
Figure 58
https://ambientweather.net/product/ws-2000
Solution
Reset the sensor array. Press the reset button as described in Figure 1, #10.
With an open-ended paperclip, press the reset button for 3 seconds to
completely discharge the voltage.
Take out the batteries and wait one minute, while covering the solar panel to
drain the voltage.
Put batteries back in and resync the tablet with the sensor array about 10 feet
away.
The LED next to the battery compartment will flash every 16 seconds. If
the LED is not flashing every 16 seconds...
Replace the batteries in the outside sensor array.
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Need help?
Do you have a question about the WS-2000 and is the answer not in the manual?
Questions and answers
Ws 2000 display not connected to weather underground or ambient weather networks. I can’t get any assistance from weather underground. Can you help me?
If the Ambient Weather WS-2000 display is not connecting to Weather Underground or Ambient Weather networks, follow these steps:
1. Check Wi-Fi Connection: Ensure the display is connected to a 2.4 GHz Wi-Fi network. The WS-2000 does not support guest networks.
2. Look for Exclamation Mark (!): If an exclamation mark appears next to the Wi-Fi icon, the display is connected to Wi-Fi but not to the Internet.
3. Confirm Internet Access: Make sure your router’s 2.4 GHz band is connected to the Internet.
4. Reboot Router: If the issue persists, restart your router.
5. Verify Firmware: Check if the Wi-Fi firmware is updated using the awnet app. If the WS-2000 is not listed in the app, this step may not be possible.
6. Factory Reset: If other steps fail, perform a factory reset on the console and re-enter your Wi-Fi credentials after disabling the 5 GHz band.
These steps should help resolve the connection issue.
This answer is automatically generated
how do you delete a sensor
To delete a sensor on the Ambient Weather WS-2000, you need to re-register the outdoor transmitter. This process removes the previous sensor registration. Follow these steps:
1. Highlight the "Re-register Transmitter Outdoor" field.
2. Press the select key to open the message box: "Are you sure you want to register the new outdoor transmitter?"
3. Select "Yes" to confirm.
This action will remove the previous sensor and allow a new one to be registered.
This answer is automatically generated
When plugging in WS-2000 it just beeps with "Starting" flashing on screen.
The Ambient Weather WS-2000 beeps and displays "Starting" when plugged in due to a possible issue with the boot process. This can be caused by a corrupted bootloader, a failed firmware flash, or an inadequate power supply that drops voltage under load. If resetting the device and replacing the internal battery do not fix it, the display unit or internal components may be damaged.
This answer is automatically generated