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E5331 FAQs
E5331 FAQs ...................................................... 2
Main Features of E5331: ............................................................................................. 2
Hardware specifications of E5331: ............................................................................ 2
Keys, Interface of E5331 ............................................................................................. 5
What information displayed on E5331's OLED screen? ......................................... 5
Q5:
The AutoPlay dialog box does not appear when connect E5331 to PC with USB
Check whether E5331 has been successfully installed .......................................... 7
Establish WiFi connection between PC and E5331 ................................................. 8
Q11: E5331's Wi-Fi signal is always weak ....................................................................... 13
Q12: Default encryption method of E5331....................................................................... 14
Q14: How long it may take to fully charge E5331 and how long E5331 can work by
using the fully charged battery? ........................................................................................ 15
Q16: How can I enter into forced downloading mode? ................................................ 16
Q17: How can I get version information of my E5331? ................................................ 16
Q18: Will the Mobile WiFi connect to the Internet automatically if I roam to a different
network? ............................................................................................................................... 17
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Summary of Contents for Huawei E5331

  • Page 1: Table Of Contents

    Q12: Default encryption method of E5331............... 14 Q13: I forget my Wi-Fi key and Web login password I can’t login my E5331 ....14 Q14: How long it may take to fully charge E5331 and how long E5331 can work by using the fully charged battery? ..................
  • Page 2: E5331 Faqs

    E5331 FAQs E5331 FAQ Q1: Main Features of E5331: The E5331 mainly supports the following features:  HSPA+ (DL) data service of up to 21 Mbit/s  HSPA+ (UL) data service of up to 5.76 Mbit/s  HSDPA (DL) data service of up to 14.4 Mbit/s ...
  • Page 3 E5331 FAQs Item Specifications Operating HSPA+/HSPA/UMTS 2100/900 MHz frequency EDGE/GPRS/GSM 1900/1800/900/850 MHz WLAN: 2400–2483.5 MHz Internal memory 128 MB Flash, 64 MB Memory Maximum UMTS: 24 (+1/-3) dBm transmitter WLAN 802.11b: 14 (+/-3) dBm power 802.11g: 12 (+/-3) dBm 802.11n: 7 (+/-3) dBm...
  • Page 4 E5331 FAQs Item Specifications Dimensions 92.8 mm×60.0 mm×13.8 mm (D × W × H) Weight about 82 g (including the battery) Temperature Operating: 0℃ to +35℃  Storage: -40℃ to +70℃  Humidity 5% to 95%( non-condensing) Page 4 of 18...
  • Page 5: Q3: Keys, Interface Of E5331

    Indicators is • Press and hold the RESET button until the indicators is coruscated then E5331 will Reset Button restart, after E5331 has boot up all the password will be restored to default. Q4: What information displayed of E5331’s LED indicator?
  • Page 6: Cable

    (1) Windows XP / Windows Vista / Windows 7 (2) MAC OS X 10.5, MAC OS X 10.6, MAC OS X 10.7 2. Make sure E5331 is turned on (LED indicator has lighten up and WiFi icon has been green). To turn on E5331, hold and press ―...
  • Page 7: Q6: Check Whether E5331 Has Been Successfully Installed

    USB cable and MobileWiFi no contamination at PC USB connectors. Try to re-plug in USB connectors (both end of USB cable) to E5331 and computer again. Q6: Check whether E5331 has been successfully installed and find ―My Computer‖ as .
  • Page 8: Q7: Establish Wifi Connection Between Pc And E5331

    ―Choose a wireless network‖ dialog 2. Select SSID of E5331 in the local wireless device list (The WiFi Key and the SSID can be found on a label stick inside the back cover), click to connect.
  • Page 9 E5331 FAQs 3. Input WiFi Key in the dialog of password input then click to establish connection please pay attention to the case sensitive of WiFi passwords. Page 9 of 18...
  • Page 10: Q8: My Device Connected To E5331'S Wireless Network, But Cannot Open Web Ui

    (ex. IE) to visit Web UI(Double click the web browser and the Web UI will open too). Q8: My device connected to E5331’s wireless network, but cannot open Web UI 1. Double to check your wireless network connection on windows start bar. Make sure your device is connected with your E5331 not other Wi-Fi device.
  • Page 11 E5331 FAQs Select―General‖tab,then click―Delete Cookies‖. Select ―Connections‖ tab, then click ―LAN settings‖. For the ―Local Area Network (LAN) Settings‖ pop-up, uncheck the top three check-boxes. Then click ―OK‖ to apply changes. Page 11 of 18...
  • Page 12: Q9: My Device Connected To E5331 With Usb Cable,But Cannot Open Web Ui

    2. Please move E5331 toward to window to get better signal 3. If the network condition is good but still cannot register, please try to reset E5331 and try again 4. Sometimes E5331 will be rejected by the operator for some reasons. Please reset E5331 and...
  • Page 13: Q11: E5331'S Wi-Fi Signal Is Always Weak

    If E5331 still cannot camp on the network, please contact with your device provider. 5. Login Web UI to check whether E5331 has been set to 2G only mode. If your E5331 has been set to 2G only, please select the 3G only option in the drop down menu.
  • Page 14: Q12: Default Encryption Method Of E5331

    I forget my Wi-Fi key and Web login password I can’t login my E5331 Q13: If you forget your Web login password, you needn’t to worry. Try to restore your E5331 as following step 1. Open the back cover of E5331 2.
  • Page 15: Using The Fully Charged Battery

    WIFI key directly in WPA Pre Shared Key bar or select show password option the view the password Q14: How long it may take to fully charge E5331 and how long E5331 can work by using the fully charged battery? 1. Maximum time to full charge E5331 battery Device off charged by AC charger: 3h Device on charged by AC charger: 3.5h—...
  • Page 16: Q15: I Feel My E5331 Getting Hot After Long Hours Usage. Is There Safety Concern

    I feel my E5331 getting hot after long hours usage. Is there safety concern? Like most other electronic devices, E5331 get hotter during charge or big data transfer. It is a quite normal phenomenon if working in regular office environment. Even if it worked in hot environment, E5331 will automatically power off if its temperature reach 157 ℉...
  • Page 17: Network

    E5331 FAQs Q18: Will the Mobile WiFi connect to the Internet automatically if I roam to a different network? Please check the connection mode of your Mobile WiFi firstly.  Manual mode: You can launch the web management page and follow the prompts to connect to or disconnect from the network.
  • Page 18: Q19: Clients Connected To The Mobile Wifi Cannot Communicate With Each Other

    E5331 FAQs Q19: Clients connected to the Mobile WiFi cannot communicate with each other. A: If access point (AP) isolation is enabled, clients connected to the Mobile WiFi cannot communicate with each other. If AP isolation is disabled, clients connected to the Mobile WiFi can communicate with each other.

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