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Xerox ® B205/B215 Multifunction Printer Service Manual 702P07550 July 2019 Initial Release...
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Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
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Section Name Preliminary Working Document 0/0/00 No Product Name Assigned...
How to Use this Manual ....................Service Safety Summary....................Reference Symbology..................... Voltage Specifications..................... Health and Safety Incident Reporting ................viii Regulatory Specifications....................Translation of Warnings ....................Tag Usage........................Xerox® B215/B205 Overview ..................Initial Release Introduction July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
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Introduction Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
Information about using this document is found in the Introduction section. To ensure Section 7 Wiring Data understanding of this product, complete the Xerox Service Training Program for this particular This section contains Block Schematic Diagrams (BSDs), Plug/Jack locations, Voltage device.
How to Differentiate Between Machine Variants The machine configuration will be identified in this manual by the configuration identifiers B205 and B215. The B215 is Blue Angel certified with software configuration for up to 31 ppm capability. Refer to the User Guide, Parts List and Procedures for information specific to printer configuration.
Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com. Initial Release...
Improper operation may result in injury to a person. Observe all ESD procedures to avoid component damage. CAUTION Improper operation may result in machine damage. The following reference symbols are used throughout the Xerox® B215/B205 Service Docu- mentation. Flag •...
TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. Initial Release Introduction July 2019 Reference Symbology, Voltage Specifications Xerox® B205/B215 Multifunction Printer Service Manual...
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Fund all field retrofits. Field Service Operations shall: II. Scope Preserve the Xerox product involved and the scene of the incident inclusive of any Xerox Corporation and subsidiaries worldwide. associated equipment located in the vicinity of the incident. Return any affected equipment/part(s) to the location designated by Xerox EH&S III.
® The Xerox B215/B205 has been tested and found to comply with the limits for a Class A digi- tives of the European Union as of the dates indicated: tal device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reason- Figure 1 CE Symbol able protection against harmful interference in a commercial installation.
GP 16. Das Modul ist sehr schwer. de las normas sobre incendios. AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el GP 16. El módulo es pesado. Introduction Initial Release July 2019 Translation of Warnings Xerox® B205/B215 Multifunction Printer Service Manual...
AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certifica- zione di protezione. L'utilizzo di materiali e componenti non Xerox può rendere nulla la This symbol is used to show a particular part or area of a figure that has been modified by the certificazione di protezione.
® Xerox B215/B205 Overview ® Refer to the Xerox B215/B205 User Guide, Product Configuration Section 1 for detailed descriptions and illustrations of Control Panel functions, machine features and options, Table Table 1 Product Configurations Component B205 B215 Automatic Document Feeder - 40 Sheets Standard...
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Safety Precautions ......................SCP 01 Introduction to Service Call Procedures ............SCP 02 Initial Actions...................... SCP 03 Corrective Actions....................SCP 04 Final Actions ...................... System/Subsystem Maintenance HFSI’s ..........................Initial Release Service Call Procedures July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
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Service Call Procedures Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
Diagnostic Mode The Xerox® B215/B205 has built-in diagnostics to test components, display status and some NVM access. The diagnostic tests are accessed through the Control Panel. Refer to the User Guide for detailed instructions on using the Control Panel buttons and menus. Refer to Section 6 for diagnostic test menus.
SCP 02 Initial Actions Purpose Purpose Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® B215/ The purpose of the Initial Actions is to help organize the service call. Customer input, machine B205 Multifunction Printer.
Troubleshoot fault codes with the lowest chain number first. If the problem is IQ related, refer to Section 3, Image Quality. When the primary problem is resolved, proceed to Final Actions. Initial Release Service Call Procedures July 2019 SCP 03, SCP 04 Xerox® B205/B215 Multifunction Printer Service Manual...
As with other CSE actions, these actions should be performed according to customer run may cause a return service call. requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider- ation any risks with deferring those actions.
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17-310 Communication Error (Main PWB to Wireless PWB) RAP ......... 2-27 17-562 Auto-Registration Process Fails to Communicate Error RAP ......2-28 17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP ....2-28 17-700 / 710 BOOTP Error RAP ..................2-29 17-800 / 810 DHCP Error RAP ..................
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Status Indicator RAPs Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
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If the fault persists, install a new Main PWB, PL 1.1 Item • Check that there is no contamination present. NOTE: Be aware, the part number for the Main PWB-B215 and Main PWB-B205 are dif- • Check for broken or defective wires or cables. ferent.
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Switch off, then switch on the machine If the fault persists, install a new Main PWB, PL 1.1 Item The fault persists, install a new Main PWB, PL 1.1 Item Status Indicator RAPs Initial Release July 2019 03-410 , 03-450 Xerox® B205/B215 Multifunction Printer Service Manual...
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BSD-ON:BSD 1 Control Panel Fault Displayed Control Panel Fault Displayed B205: UI Error B205: Motor error turn off then on B215: Communication Error B215: Device Error The Motor Control Chip on the Main PWB is not functioning normally. The front door is open or the Front Cover Latched Sensor is defective.
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La máquina podría activarse y ocasionar daños personales graves. Initial Actions • Remove jammed sheets from the document feeder and paper path. Refer to the Xerox® B215/B205 User Guide, Section 11 for jam clearance instructions. • If necessary, power the machine Off then On to clear the fault message.
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PL 1.1 Item Clear all jammed sheets from the paper path. If the fault persists, install a new Main PWB, 1.1 Item Initial Release Status Indicator RAPs July 2019 05-100 / 900 , 05-500 Xerox® B205/B215 Multifunction Printer Service Manual...
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Check the Flat Cable, PL 4.1 Item 1, and connectors on the Laser Scanner Unit (LSU). The connections are secure. Status Indicator RAPs Initial Release July 2019 05-920 , 06-100 / 200 Xerox® B205/B215 Multifunction Printer Service Manual...
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Go to SCP 04 Final Actions. Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 11 in the WorkCentre B215/B205 User Guide for detailed instructions on clearing paper jams. WARNING Do not perform repair activities with the power on or electrical power supplied to the machine.
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A paper jam has occurred in Tray 1. Initial Actions • Remove jammed paper from Tray 1 area. (Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on jam clearance.) • Clear the paper path of any debris or obstructions.
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Ensure that paper is loaded in the tray. Clear any jammed sheets. (Refer to Section 11 in the Install a new Paper Feed Sensor PWB, PL 4.4 Item Xerox® B215/B205 User Guide for detailed instructions on jam clearance.) In Diagnostics Mode, go to [101-Clutch, Tray 1 Pick up] to energize the clutch. The WARNING clutch engages.
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The lead edge was not detected by the Paper Feed Sensor. Check the circuit of the Paper Feed Sensor. Initial Actions Clear any jammed sheets. Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on clearing paper jams. WARNING Do not perform repair activities with the power on or electrical power supplied to the machine.
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Ensure that paper is loaded in the trays. Clear any jammed sheets. (Refer to Section 11 in the Clear any jammed sheets. (Refer to Section 11 in the Xerox® B215/B205 User Guide for Xerox® B215/B205 User Guide for detailed instructions on jam clearance.) detailed instructions on jam clearance.)
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Check the Paper Feed Sensor harness for damage or excessive wear, open, or short circuit. Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 11 in the Xerox® B215/B205 User Guide for detailed instructions on clearing paper jams. Check the Paper Guides for proper positioning.
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Initial Actions Initial Actions Remove jammed sheets from duplex area. Refer to Section 11 in the Xerox® B215/B205 User Remove sheets from the Output Tray. (Maximum capacity is 150 sheets/ standard paper 8.5 x Guide for detailed instructions on clearing paper jams.
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Do not perform repair activities with the power on or electrical power supplied to the below to print the Supplies Information Report. Refer to the Xerox® B215/B205 User machine. The machine could activate and cause serious personal injury when the power Guide for detailed instructions on Menu Options using the Control Panel.
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Press the Information button on the Control Panel, then select the menu items listed below to print the Supplies Information Report. Refer to the Xerox® B215/B205 User below to print the Supplies Information Report. Refer to the Xerox® B215/B205 User Guide for detailed instructions on Menu Options using the Control Panel.
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Check the Imaging Unit information. The Imaging Unit is compatible with the printer. ® Install a new Drum Cartridge if it is not a genuine Xerox cartridge. Verify the Drum Cartridge CRUM is fully seated. The Imaging Unit connection is OK.
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Supplies Information Report. Do not handle the fuser components until they have cooled. Some fuser components • WorkCentre B205: [Info Pages, Supplies Info]. operate at hot temperatures and can produce serious personal injury if touched. •...
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PL 5.1 Item If problem is intermittent, check the Fuser Module connector is not cracked, broken, or other damage. Repair or replace as required. Status Indicator RAPs Initial Release July 2019 10-100 , 10-200, 10-300 2-20 Xerox® B205/B215 Multifunction Printer Service Manual...
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• Verify SMTP authentication is enabled on the machine. • Resend the email. Initial Release Status Indicator RAPs July 2019 15-100, 15-110, 15-130, 15-340 Xerox® B205/B215 Multifunction Printer Service Manual 2-21...
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If the fault persists, request the customer to verify the network settings for connection to the customer network are correct, then verify the customer network settings are correct in the machine settings. Status Indicator RAPs Initial Release July 2019 15-140 / 150 , 15-300 2-22 Xerox® B205/B215 Multifunction Printer Service Manual...
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Check the network configuration. Procedure Verify account and network configuration. Procedure Enter valid user credentials. Check that the DNS server is online. Initial Release Status Indicator RAPs July 2019 15-310 / 600 , 15-320 / 330 Xerox® B205/B215 Multifunction Printer Service Manual 2-23...
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Perform the following checks: • Check the LDAP IP address or Host Name. • Check the LDAP port is open and connected. Status Indicator RAPs Initial Release July 2019 15-400 , 15-410, 15-420 2-24 Xerox® B205/B215 Multifunction Printer Service Manual...
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• Check the scanner for any physical anomalies or interferences. • Check the connection between the Main PWB and CN11 (B205) or CN18 (B215). Initial Release Status Indicator RAPs July 2019 15-510, 15-700 Xerox® B205/B215 Multifunction Printer Service Manual 2-25...
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The IP address conflicts with that of another system causing a machine communication error. B215: Server Connection has Failed Procedure 17-130 Login error Use Xerox Easy Print Manger to obtain a new IP address. B205: Login error B215: Incorrect Login Information From the menu, select: [Machine Settings, Network Settings, Assign IP address].
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If the fault persists, install new components in the following order: • Flat Cable, PL 4.1 Item • WiFi PWB, PL 1.1 Item • Main PWB, PL 1.1 Item Initial Release Status Indicator RAPs July 2019 17-110, 17-130, 17-140, 17-150, 17-200, 17-510, 17- Xerox® B205/B215 Multifunction Printer Service Manual 2-27...
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B205: Smart eSolution: Comm error B215: Auto-Registration Error B215: Edge Server Communication Error The auto-registration process failed to communicate. The machine failed to communicate with the Xerox Edge Server. Procedure Procedure Perform the steps that follow: Perform the steps that follow: Ensure that the Xerox SMart eSolutions settings are correct.
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Control Panel Fault Displayed Control Panel Fault Displayed 17-700 BOOTP Server Error 17-800 DHCP Server Error B205: BOOTP problem Auto IP Run B205: DHCP problem: Auto IP Run B215: BOOTP Server Error B215: DHCP Server Error 17-710 BOOTP Server Error...
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Perform Firmware Upgrade, If the fault persists, perform the [Machine Data, Clear All Memory] procedure in Diag- nostics Mode, 1, then perform Firmware Upgrade, Status Indicator RAPs Initial Release July 2019 17-900 , 17-910 2-30 Xerox® B205/B215 Multifunction Printer Service Manual...
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Check that the Target Fax configuration is OK. The Target Fax is OK. Reconfigure Target Fax. Reseat the Fax PWB. The fault clears. Install a new Fax PWB, PL 2.2 Item Initial Release Status Indicator RAPs July 2019 20-100 Xerox® B205/B215 Multifunction Printer Service Manual 2-31...
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• Adjust the machine settings to be more compatible to the receiving end, then resend the Procedure fax. Clear any jammed sheets. Refer to the Xerox® B205/B215 User Guide for detailed jam clear- ance instructions. Status Indicator RAPs Initial Release...
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Unable to connect with the remote machine. The fax line is busy or an error has occurred with fax transmission due to a phone line problem. Procedure Resubmit fax job. If fault persists, resubmit after an hour. Initial Release Status Indicator RAPs July 2019 20-400 / 410 , 20-500 Xerox® B205/B215 Multifunction Printer Service Manual 2-33...
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B215: No Answer after Redial The printer unable to connect to remote machine after maximum redial attempts. Procedure Ensure that remote machine is powered on and reattempt submission. Status Indicator RAPs Initial Release July 2019 20-600 2-34 Xerox® B205/B215 Multifunction Printer Service Manual...
Areas of the printed image are light or missing entirely IQ12 • Vertical white lines tions on limited areas of the paper. • Vertical black line or band Initial Release Image Quality July 2019 Image Quality Overview Xerox® B205/B215 Multifunction Printer Service Manual...
Switch On the power and make a test print. defects. If the fault persists, Install a new Drum Cartridge, refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Drum Cartridge. Table 2 Internal Test Patterns...
Guide for detailed instructions on how to Install a new Drum Cartridge. Refer to Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Drum Check the space between the LSU and the Drum Cartridge, remove any debris or blockage.
Check the Transfer Roller for wear, damage; and remaining life, refer to GP 6 Machine tridge if it has reached end of life, refer to the Xerox® B215/B205 User Guide for detailed Reports. The Transfer Roller is OK. instructions on how to Install a new Toner Cartridge.
The problem continues. Go to Call Closeout. • The Charge Roller is likely defective. Install a new Toner Cartridge, refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Toner Cartridge. • If the image is Black, Install a new HVPS PWB, PL 4.1 Item...
Check the life of the Toner Cartridge, refer to GP 6 Machine Reports. Install a new Toner Cartridge if it has reached end of life, refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Toner Cartridge. •...
• Be sure all parts are installed correctly. Install a new Toner Cartridge if it has reached end of life, refer to the Xerox® B215/B205 User Guide for detailed instructions on how to Install a new Toner Cartridge. The Transfer Roller is OK.
If the fault persists, Install a new Fuser Module, PL 5.1 Item Go to Call Closeout. Install a new Drum Cartridge, refer to the Xerox® B215/B205 User Guide, Section 6 Mainte- nance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The problem continues.
Figure 1 Blank Image • The left and right tension springs for damage. • Be sure all parts are installed correctly. Figure 1 Image Deletions Initial Release Image Quality July 2019 IQ11, IQ12 Xerox® B205/B215 Multifunction Printer Service Manual 3-11...
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Image Quality Initial Release July 2019 IQ11, IQ12 3-12 Xerox® B205/B215 Multifunction Printer Service Manual...
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REP 7.1 Bracket - Connector..................4-58 REP 7.2 Scanner Module....................4-61 REP 8.1 Control Panel (B205) ..................4-63 REP 8.2 Control Panel PWB (B205) ................4-64 REP 8.3 Control Panel (B215) ..................4-64 REP 8.4 Control Panel PWB (B215) ................4-66 REP 8.5 Home Key / Power Key / LCD Screen (B215) ..........
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Repairs / Adjustments Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
Machine Data, Set Serial Number], then enter the original serial number from Step 1. Press the [OK] button. Perform <Clear All Memory> in Diagnostics: [Data Setup, Machine Data, Clear All Memory]. Initial Release Repairs / Adjustments July 2019 REP 1.1 Xerox® B205/B215 Multifunction Printer Service Manual...
The E-ring next to the gear. The E-ring (center) next to the spring. The E-ring at the end of the shaft. Figure 1 Rear Cover Screws (Bottom View) Repairs / Adjustments Initial Release July 2019 REP 1.5, REP 1.6 Xerox® B205/B215 Multifunction Printer Service Manual...
Figure 2 ADF Drive Motor removal Rear Pivots Replacement Figure 1 ADF Cover Pivots (Top View) The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 1.6, REP 1.7 Xerox® B205/B215 Multifunction Printer Service Manual...
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The replacement is the reverse of the removal procedure. Latches Spring Figure 2 ADF Retard Pad Latches (Top View) Figure 3 Separation Pad Spring and Post (Top View) Repairs / Adjustments Initial Release July 2019 REP 1.7 4-10 Xerox® B205/B215 Multifunction Printer Service Manual...
NOTE: A wide blade flat screwdriver can be used to help release the Front Cover Pivot. Release two Front Cover Pivots, then remove the cover, Figure Connector Figure 1 Front Cover P/J Connector Pivots Figure 3 Front Cover removal Initial Release Repairs / Adjustments July 2019 REP 2.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-11...
To release a latch press the hook end of the latch away from the part, Figure Figure 2 Plastic latch release Repairs / Adjustments Initial Release July 2019 REP 2.1, REP 2.2 4-12 Xerox® B205/B215 Multifunction Printer Service Manual...
Remove the Left Side Cover. Replacement The replacement is the reverse of the removal procedure. Data Plate Label Figure 1 Rear Cover screws removal Initial Release Repairs / Adjustments July 2019 REP 2.2, REP 2.3 Xerox® B205/B215 Multifunction Printer Service Manual 4-13...
Cover and install it onto the new Rear Cover, Figure NOTE: Remove the Tag Matrix from the old cover and install it on to the new Manual Feed Cover, Figure Repairs / Adjustments Initial Release July 2019 REP 2.3, REP 2.4 4-14 Xerox® B205/B215 Multifunction Printer Service Manual...
Remove the cover from the FAX PWB. Screws Cover Connectors Figure 1 FAX PWB removal Replacement The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 2.5, REP 2.6 Xerox® B205/B215 Multifunction Printer Service Manual 4-17...
Remove the Cover-Middle Upper from the Middle Cover, Figure Figure 3 WPNC (WiFi) PWB removal Replacement Figure 2 Cover-Middle Upper removal The replacement is the reverse of the removal procedure. Repairs / Adjustments Initial Release July 2019 REP 2.7 4-18 Xerox® B205/B215 Multifunction Printer Service Manual...
Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 4.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-19...
Switch off the printer, then disconnect the power cord. Remove the Right Side Cover, 2.2. Replacement The replacement is the reverse of the removal procedure. Repairs / Adjustments Initial Release July 2019 REP 4.2 4-20 Xerox® B205/B215 Multifunction Printer Service Manual...
NOTE: The Flat Cable may be adhered to the LSU. Detach it from the LSU and reinstall it on the new LUS in the same location. Repairs / Adjustments Initial Release July 2019 REP 4.4, REP 4.5 4-22 Xerox® B205/B215 Multifunction Printer Service Manual...
From the rear of the printer, slide the pivot out of the pivot cutout in the frame, slide the pivot out of the hole in the opposite frame, then remove the Duplex, Figure Initial Release Repairs / Adjustments July 2019 REP 4.5, REP 4.6 Xerox® B205/B215 Multifunction Printer Service Manual 4-23...
Figure 2 Duplex Paper Guide Pivots (Rear View) Replacement The replacement is the reverse of the removal procedure. Figure 1 Main PWB Repairs / Adjustments Initial Release July 2019 REP 4.6, REP 4.7 4-24 Xerox® B205/B215 Multifunction Printer Service Manual...
The replacement is the reverse of the removal procedure. Figure 1 Exit Roll and Bushing (Top View) Replacement The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 4.7, REP 4.8 Xerox® B205/B215 Multifunction Printer Service Manual 4-25...
Figure 2 Main Drive Unit Bottom Bar Figure 1 Bottom Bar and Duplex Paper Guide (Bottom View) Remove the Duplex, 4.6. Remove the Fuser, PL 5.1 Item Repairs / Adjustments Initial Release July 2019 REP 4.9 4-26 Xerox® B205/B215 Multifunction Printer Service Manual...
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Snap Ring Latch Screw Figure 6 Feed and Reg Sensors PWB Cover (Bottom View) Shaft Bushings Clutch Bushings Figure 5 Drive Gears and Bushings Repairs / Adjustments Initial Release July 2019 REP 4.9 4-28 Xerox® B205/B215 Multifunction Printer Service Manual...
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NOTE: Note the location of the spring in the frame cutout for reinstallation. Connector Spring Feed Sensor Actuator Screw Figure 8 Drive Motor Connector & Screw (Bottom View) Latch Figure 7 Feed Sensor Actuator (Bottom View) Initial Release Repairs / Adjustments July 2019 REP 4.9 Xerox® B205/B215 Multifunction Printer Service Manual 4-29...
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Main PWB. Main PWB HVPS PWB Figure 10 LSU Left Side Screws Screws LVPS PWB Figure 9 PWB Removal Figure 11 LSU Right Side Screws Repairs / Adjustments Initial Release July 2019 REP 4.9 4-30 Xerox® B205/B215 Multifunction Printer Service Manual...
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26. Remove the bushing and e-ring from the Registration Roll, Figure E-ring Bushing Snap Ring Figure 20 Feed and Registration Drive Gears Figure 19 Registration Roll Repairs / Adjustments Initial Release July 2019 REP 4.9 4-34 Xerox® B205/B215 Multifunction Printer Service Manual...
Remove two screws, then remove the Bottom Bar, Figure Figure 21 Front Cover Support Arm Placement Screws Figure 1 Bottom Bar (Bottom View) Initial Release Repairs / Adjustments July 2019 REP 4.9, REP 4.10 Xerox® B205/B215 Multifunction Printer Service Manual 4-35...
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Release the latch and remove the cover. Sensors PWB Latch Latch Screw Figure 3 Feed Sensor PWB (Bottom View) Figure 2 Feed Sensors PWB Cover (Bottom View) Repairs / Adjustments Initial Release July 2019 REP 4.10 4-36 Xerox® B205/B215 Multifunction Printer Service Manual...
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Figure Spring Cutouts Reg Sensor Actuator Latch Spring Figure 4 Feed and Registration Sensors Actuators (Bottom View) Figure 5 Actuator Spring Cutouts (Bottom View) Initial Release Repairs / Adjustments July 2019 REP 4.10 Xerox® B205/B215 Multifunction Printer Service Manual 4-37...
Figure 2 Manual Paper Tray Top Screws (Top View) Replacement The replacement is the reverse of the removal procedure. Figure 1 Manual Paper Tray Bottom Screws (Bottom View) Repairs / Adjustments Initial Release July 2019 REP 4.11 4-38 Xerox® B205/B215 Multifunction Printer Service Manual...
Disconnect connector CN6 from the HVPS PWB, and route the wires through the frame, Figure Locking Lever Figure 2 Main Drive Unit Figure 1 HVPS CN6 Repairs / Adjustments Initial Release July 2019 REP 4.13 4-40 Xerox® B205/B215 Multifunction Printer Service Manual...
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Remove two screws, then remove the Registration Pinch Rolls and Paper Guide Brackets, Figure Clutch Bushing Feed Shaft Bushings Figure 5 Feeder Drives Screws Figure 7 Registration Pinch Rolls and Paper Guide Brackets Repairs / Adjustments Initial Release July 2019 REP 4.13 4-42 Xerox® B205/B215 Multifunction Printer Service Manual...
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Figure 8 Registration Pinch Rolls and Paper Guide 12. Remove the snap rings and bushing from the Drive Roll Shaft, Figure Snap Rings Bushing Figure 10 Drive Roll Initial Release Repairs / Adjustments July 2019 REP 4.13 Xerox® B205/B215 Multifunction Printer Service Manual 4-43...
Remove two screws, then remove the bottom bar, Figure screws, then route the wires through the frame, Figure Screws Figure 1 Bottom Bar (Bottom View) Repairs / Adjustments Initial Release July 2019 REP 4.13, REP 4.14 4-44 Xerox® B205/B215 Multifunction Printer Service Manual...
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Figure 2 Removing the Feed and Forward Roll Assembly (Bottom View) Remove the Feed and Forward Rolls from the assembly, Figure Figure 4 Bushing Flat (Bottom View) Figure 3 Feed and Forward Roll Assembly Initial Release Repairs / Adjustments July 2019 REP 4.14 Xerox® B205/B215 Multifunction Printer Service Manual 4-45...
Remove the Duplex, 4.2. Remove the Main Drive Unit, 4.17. Latches Snap Rings & Washers Figure 1 Feed and Registration Clutch / Feeder PWB Repairs / Adjustments Initial Release July 2019 REP 4.15 4-46 Xerox® B205/B215 Multifunction Printer Service Manual...
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Exit Drive Gears Snap Ring Figure 2 Feed and Registration Clutch Drive Gears Clutch Bushings Feed & Registration Drive Gears Figure 3 Drive Gears and Bushings Initial Release Repairs / Adjustments July 2019 REP 4.15 Xerox® B205/B215 Multifunction Printer Service Manual 4-47...
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14. Remove four screws, then remove the Drive Motor, Figure Step 8a Step 11 Drive Motor Figure 4 Left Frame parts removal Figure 6 Drive Motor Repairs / Adjustments Initial Release July 2019 REP 4.15 4-48 Xerox® B205/B215 Multifunction Printer Service Manual...
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The Exit Sensor Plate screws (2). The Front Paper Path Module screws (3). Step 5b Step 5c Step 5e Step 3b Step 3a Figure 7 Frame Screw Installation Initial Release Repairs / Adjustments July 2019 REP 4.15 Xerox® B205/B215 Multifunction Printer Service Manual 4-49...
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Shaft Bushings (2). Install the Drive Gears and Snap Ring. Figure 9 Front Cover Support Arm Placement Snap Ring Figure 8 Feed and Registration Drive Gears Repairs / Adjustments Initial Release July 2019 REP 4.15 4-50 Xerox® B205/B215 Multifunction Printer Service Manual...
Screws Figure 2 Front Cover Support Arm Placement Replacement is the reverse of the removal procedure. Locking Lever Figure 1 Main Drive Unit Removal Repairs / Adjustments Initial Release July 2019 REP 4.17 4-52 Xerox® B205/B215 Multifunction Printer Service Manual...
Figure 1 One-way pickup frame and bushing removal Remove the pickup guide from the upper pickup guide, Figure Figure 2 Pickup guide removal Initial Release Repairs / Adjustments July 2019 REP 4.17, REP 4.18 Xerox® B205/B215 Multifunction Printer Service Manual 4-53...
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Remove the actuator holder and TS-spring from the width and paper actuators, Figure Figure 4 Washer and bushing removal Figure 6 Actuator holder and TS-spring removal Repairs / Adjustments Initial Release July 2019 REP 4.18 4-54 Xerox® B205/B215 Multifunction Printer Service Manual...
Switch Off the Printer and disconnect the Power Cord. Remove the following covers: Remove the Left and Right Side Covers, 2.2. Remove the Rear Cover 2.3. Initial Release Repairs / Adjustments July 2019 REP 4.18, REP 5.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-55...
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Make sure that the Plastic Screws go into plastic components and Machine Screws go into the metal frame. Install the components in the reverse of removal. Repairs / Adjustments Initial Release July 2019 REP 5.1 4-56 Xerox® B205/B215 Multifunction Printer Service Manual...
Slide the left side of the Retard Roll out of the holder and remove it, Figure Figure 1 Retard Roll Cover Latches Slide Out Figure 3 Retard Roll Removal Initial Release Repairs / Adjustments July 2019 REP 6.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-57...
Push down on the top of the scanner Front Cover to release five latches on the top of the scanner Front Cover, then remove the front cover, Figure Figure 1 Scanner top cover Springs Figure 4 Springs in Holder Repairs / Adjustments Initial Release July 2019 REP 6.1, REP 7.1 4-58 Xerox® B205/B215 Multifunction Printer Service Manual...
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Remove five screws, then remove the Upper Scanner Frame, Figure Remove two screws, then remove the Bracket-Connector and harness, Figure Figure 2 Upper scanner frame removal Figure 3 Bracket-Connector removal Initial Release Repairs / Adjustments July 2019 REP 7.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-59...
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6.The slot in the bracket near the ground screw and the tab near the opposing screw must be aligned and inserted correctly before tightening the screws to avoid dam- age. Figure 5 Bracket replacement Repairs / Adjustments Initial Release July 2019 REP 7.1 4-60 Xerox® B205/B215 Multifunction Printer Service Manual...
2.2. Remove two screws at the rear of the middle cover, Figure Figure 2 Disconnect harnesses and ground wire Figure 1 Scanner screw removal Initial Release Repairs / Adjustments July 2019 REP 7.2 Xerox® B205/B215 Multifunction Printer Service Manual 4-61...
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Middle Cover and out, Figure Front Connectors Figure 3 Connector removal Figure 4 Scanner removal Replacement The replacement is the reverse of the removal procedure. Repairs / Adjustments Initial Release July 2019 REP 7.2 4-62 Xerox® B205/B215 Multifunction Printer Service Manual...
Figure Connectors Screws Figure 1 Control Panel screw removal Figure 3 Control Panel removal Replacement The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 8.1 Xerox® B205/B215 Multifunction Printer Service Manual 4-63...
REP 8.2 Control Panel PWB (B205) REP 8.3 Control Panel (B215) Parts List on PL 8.1 Parts List on PL 8.2 Removal Removal Switch off the printer, then disconnect the power cord. Switch off the printer, then disconnect the power cord.
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Figure 3 Screw removal Release four tabs, then remove the control panel Rear Cover, Figure Figure 2 Screw cover removal Figure 4 Control panel rear cover removal Initial Release Repairs / Adjustments July 2019 REP 8.3 Xerox® B205/B215 Multifunction Printer Service Manual 4-65...
Remove three screws attaching the Lower Cover, then remove the Lower Cover, Figure Figure 5 Operator panel removal Replacement The replacement is the reverse of the removal procedure. Figure 1 Cover-Stopper removal Repairs / Adjustments Initial Release July 2019 REP 8.3, REP 8.4 4-66 Xerox® B205/B215 Multifunction Printer Service Manual...
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Figure Figure 3 Control Panel PWB removal Replacement The replacement is the reverse of the removal procedure. Figure 2 Release the Control Panel PWB Initial Release Repairs / Adjustments July 2019 REP 8.4 Xerox® B205/B215 Multifunction Printer Service Manual 4-67...
8.4. Remove the Power Key and Home Key from the control panel Front Cover, Figure Figure 2 LCD Screen removal Figure 1 Cover-Stopper removal Repairs / Adjustments Initial Release July 2019 REP 8.5 4-68 Xerox® B205/B215 Multifunction Printer Service Manual...
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Release the Control Panel FFC cable, then remove the Control Panel PWB, Figure Figure 3 Control Panel PWB removal Replacement The replacement is the reverse of the removal procedure. Initial Release Repairs / Adjustments July 2019 REP 8.5 Xerox® B205/B215 Multifunction Printer Service Manual 4-69...
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Repairs / Adjustments Initial Release July 2019 REP 8.5 4-70 Xerox® B205/B215 Multifunction Printer Service Manual...
(REP 1.6) 022N02800 ADF Retard Pad (REP 1.7) – Top Cover Sensor – Paper Present Sensor – Paper Position Sensor – ADF PWB (P/O Item 2) Parts Lists Initial Release July 2019 PL 1.2 Xerox® B205/B215 Multifunction Printer Service Manual...
– Roller – Spring – Bushing – Left Jam Lever Link – Antistatic Brush – Jam Lever – Paper Guide Holder – Lower Fuser Assembly Initial Release Parts Lists July 2019 PL 5.2 Xerox® B205/B215 Multifunction Printer Service Manual 5-15...
Right Paper Guide – Paper Tray Handle – Paper Tray Rear Guide – Paper Tray Frame – Paper Tray Handle – Paper Indicator 050N00700 Paper Tray Parts Lists Initial Release July 2019 PL 6.1 5-16 Xerox® B205/B215 Multifunction Printer Service Manual...
– Navigation Keys – Status Lens – Clear All Key – Power Save Key 140N63860 Control Panel Assembly (Dup / NW / WiFi) (REP 8.1) Initial Release Parts Lists July 2019 PL 8.1 Xerox® B205/B215 Multifunction Printer Service Manual 5-19...
127N07919 PL 4.6 130N01574 PL 4.3 130N01574 PL 4.5 130N01574 PL 4.1 130N01759 PL 4.4 130N01760 PL 4.5 140N63724 PL 8.1 140N63857 PL 1.1 Initial Release Parts Lists July 2019 Part Number Index Xerox® B205/B215 Multifunction Printer Service Manual 5-21...
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Parts Lists Initial Release July 2019 Part Number Index 5-22 Xerox® B205/B215 Multifunction Printer Service Manual...
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6-22 GP 7 Firmware Upgrade ....................6-24 GP 8 Usage of the Electrostatic Discharge (ESD) Field Service Kit ....... 6-25 GP 9 DC 305 UI Button Test Sequence (B205) .............. 6-25 GP 10 SA Password Reset ..................... 6-26 Diagnostics Diagnostic Information ....................
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General Procedures / Information Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
The Xerox® B215 printer features; copy, scan, fax, email and USB device functions. In addition • Engine Paper Path - Engine Paper Path to all of the functions of the B215, the Xerox® B205 and B215 printers include Wi-Fi and Wi-Fi • System Layout - System Layout Direct™...
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ADF Paper Path The following diagram display the path that the paper follows during the ADF printing process. Figure 1 ADF Paper Path General Procedures / Information Initial Release July 2019 System Overview Xerox® B205/B215 Multifunction Printer Service Manual...
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Engine Paper Path The following diagram display the path the paper follows during the engine printing process. Figure 2 Engine Paper Path Initial Release General Procedures / Information July 2019 System Overview Xerox® B205/B215 Multifunction Printer Service Manual...
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Figure 4 presents a general layout of the fusing and printing components used in the print pro- cess. Figure 4 Paper Feed System Figure 3 System Layout General Procedures / Information Initial Release July 2019 System Overview Xerox® B205/B215 Multifunction Printer Service Manual...
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Drum Cartridge (OPC), Fuser, Pick-up, Registration, Feed and Exit Rollers. Figure 6 Drive Gears and Clutches Figure 5 Laser Scanner Unit Initial Release General Procedures / Information July 2019 System Overview Xerox® B205/B215 Multifunction Printer Service Manual...
Mixed Mode) 21 cpm (8.5 x 11 in.) FCOT From Standby ADF - Less than 15 seconds Platen - Less than 14 seconds General Procedures / Information Initial Release July 2019 System Overview, Product Specifications Xerox® B205/B215 Multifunction Printer Service Manual...
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Scan Speed Line art, Halftone 17 ipm @ 300 dpi (mono) Gray (mono) 17 ipm @ 300 dpi Color 6 ipm @ 300 dpi Initial Release General Procedures / Information July 2019 Product Specifications Xerox® B205/B215 Multifunction Printer Service Manual...
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PCL6/5e, IBM ProPrinter, EPSON, SPL 2012 R2, 2016, 2019 Fonts Windows Compatibility Windows® 7 ~ 10 (32/64bits) Windows® Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019 General Procedures / Information Initial Release July 2019 Product Specifications 6-10 Xerox® B205/B215 Multifunction Printer Service Manual...
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Same as wired network Application Easy Printer Windows and Macintosh Manager Smart Panel Linux Network Manage- CentreWare® Internet Services ment Interface Parallel High speed USB 2.0 Initial Release General Procedures / Information July 2019 Product Specifications Xerox® B205/B215 Multifunction Printer Service Manual 6-11...
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When replacing a Toner/Print Cartridge, check model number and consumables code. Refer to in. (A5), A6, EXEC, ISO B5, JIS B5, Oficio, the Xerox® B215/B205 User Guide for information regarding ordering consumables. Folio, Envelope (No 10, Monarch, DL, C5, C6)
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Table 10 Environment Item Specification B205 / B215 Weight (SET with Toner Net Weight 24.54 lbs (11.13 Kg) Cartridge) Gross Weight 28.48 lbs.(12.92 Kg) Initial Release General Procedures / Information July 2019 Product Specifications Xerox® B205/B215 Multifunction Printer Service Manual 6-13...
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General Procedures / Information Initial Release July 2019 Product Specifications 6-14 Xerox® B205/B215 Multifunction Printer Service Manual...
GP 1 Diagnostics Entry and Exit (B215 and B205) Enter the numbers [1934] as the password, then touch [Log In], Figure Purpose This procedure describes the following items: • How to enter Diagnostics Mode. • How to exit Diagnostics. For detailed information on Diagnostics Mode menu items, refer to Diagnostic Information in the Diagnostics section of this service manual.
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Press the <Back/Exit> button on the top right of the screen, the Exit screen appears, Fig- Diagnostics entry for the B205: On the B205 at the <Ready> screen, press in quick succession the keys: Menu, Back, Up, Down, OK, Stop, Menu to enter Diagnostics Mode. At the [Tech Mode] screen, select [OK].
Figure 2 Supplies usage screen Figure 5 Supplies usage screen 3 NOTE: For more options to report printing, refer to 6, Machine Reports. Initial Release General Procedures / Information July 2019 GP 2 Xerox® B205/B215 Multifunction Printer Service Manual 6-17...
Use the up/down arrows to select the desired report to print, press <OK>, then <OK> again to print the report. The firmware version is listed under Device Setup > System. General Procedures / Information Initial Release July 2019 GP 2, GP 3 6-18 Xerox® B205/B215 Multifunction Printer Service Manual...
Use this procedure is used to provide information on how to select and change machine set- • TCP IP Settings tings from the B215 UI, B205 Control Panel, CWIS, and the Easy Print Manager. • Advanced Settings Procedure (B215 UI) •...
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CWIS and Easy Print Manager Settings – SNTP From CWIS – Mopria Connect to the Xerox® B215/B205 Printer via Ethernet or WiFi. [Login / Permissions] Open Easy Print Manager and select [Advanced Settings > Device Settings > Link to • Login Methods Program].
6,561 - 9,842 ft. 3000 - 4000 M High 3 9,842 - 13,123 ft. 4000 - 5000 M High 4 13,123 - 16,404 ft. Initial Release General Procedures / Information July 2019 GP 5 Xerox® B205/B215 Multifunction Printer Service Manual 6-21...
• Fax Options: Fax Setup. • Service Support: Prints as <Customer Assistance>, Lists machine support infor- mation to assist support calls including the Xerox support website and phone num- ber. Figure 2 Reports select screen General Procedures / Information Initial Release...
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Additional Resources • For detailed information on Machine reports, refer to Section 1: Getting Started, Informa- tion Pages, in the Xerox® B215/B205 User Guide. • For accessing and printing machine reports from a networked PC using CentreWare Internet Services (CWIS), refer to Section 12: Troubleshooting; Further Assistance, in the Xerox®...
GP 7 Firmware Upgrade USB upgrade Download the latest software update. From the Xerox Support website at www.xerox.com/ Purpose office/B215_B205support, select the .hd file. To upgrade the firmware using one of two methods. Refer to the product technical overview, Software Upgrade Methods: USB FW upgrade processes for B215 •...
GP 8 Usage of the Electrostatic Discharge (ESD) Field GP 9 DC 305 UI Button Test Sequence (B205) Service Kit Purpose Purpose Use this procedure to access and run the DC 305 UI Button Test. The purpose of the Electrostatic Discharge (ESD) Field Service Kit is to preserve the inherent Procedure reliability and quality of sensitive electronic components handled by the service representative.
NVM INIT. NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. General Procedures / Information Initial Release July 2019 GP 10 6-26 Xerox® B205/B215 Multifunction Printer Service Manual...
1-50% Clear Counts Enter <1934> Fuser Transfer Roller Pickup Roller Retard Roller Forward Roller ADF Roller ADF Rubber Pad Engine Footer Dial Tone Initial Release General Procedures / Information July 2019 Diagnostic Information Xerox® B205/B215 Multifunction Printer Service Manual 6-27...
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NOTE: ** Indicates there is a function in Diagnostics that allows for entry of the serial number using the UI in Diagnostic Mode, (Ref. 1). On the B205 select: [Data Set Up>Set Serial Number], then using the keypad, enter the serial number. Press the <OK> button to confirm selections.
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V.34 33600 bps Line 1 On Line Quiet State DRAM Test ROM Test Continuous DTMF # Line 1 DTMF DTMF *Line 1 DTMF 0 Line1 Initial Release General Procedures / Information July 2019 Diagnostic Information Xerox® B205/B215 Multifunction Printer Service Manual 6-29...
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MHV DC K Deve DC K THV K THV K_Dup Ready Temp Print Temp LD Power K Fax NVM Initialization All Fax settings ini- tialized General Procedures / Information Initial Release July 2019 Diagnostic Information 6-30 Xerox® B205/B215 Multifunction Printer Service Manual...
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100 LSU Motor1 Run (2L)06-200 LSU, (GUI)06- LD Power4 ON/OFF 200 LSU LD Power4 (2L)06-400 LSU, (GUI)06- LSU HSync4 High/Low 400 LSU HSync4 Initial Release General Procedures / Information July 2019 Diagnostic Information Xerox® B205/B215 Multifunction Printer Service Manual 6-31...
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Error Info Usage Counter Fax Options Service Support Table 4 Diagnostic Mode Menu - Exit Diagnostics. Level 1 Level 2 B205 B215 Exit Diagnostics. General Procedures / Information Initial Release July 2019 Diagnostic Information 6-32 Xerox® B205/B215 Multifunction Printer Service Manual...
Print NVM Initialization MHV DC K Deve DC K THV K THV K_Dup Ready Temp Print Temp LD Power K Fax NVM Initialization All Fax settings initialized Initial Release General Procedures / Information July 2019 (Diagnostics Mode) Xerox® B205/B215 Multifunction Printer Service Manual 6-33...
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10-200 Fuser Temperature A Temp A Detects what the temper- Input Numeric 3 digits Engine ature A is on fuser. General Procedures / Information Initial Release July 2019 (Diagnostics Mode) 6-34 Xerox® B205/B215 Multifunction Printer Service Manual...
The Format Flash feature clears the flash memory which is allocated to store fonts. • Capture Log • Debug Log • UI Log Level Initial Release General Procedures / Information July 2019 Data Setup Xerox® B205/B215 Multifunction Printer Service Manual 6-35...
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Machine Test Printing Reports Purpose Purpose Machine tests are provided for troubleshooting assistance of machine related issues. The following reports are available from the B215 UI and B205 LCD panel. • DC305 UI Test • Protocol Dump Protocol report shows the sequence of the CCITT group 3 T.30 protocol during the most The DC 305 UI Test is used to test the Control Panel buttons.
Glossary of Terms Table 1 Glossary Term/Acronym Definition NOTE: For a comprehensive list of Xerox acronyms, refer to the Xerox Acronym database at: Fuser The Fuser subsystem permanently affixes toner onto print media by https://open.xerox.com/Services/acronym applying heat and pressure. Gateway...
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Universal Serial Bus. A hardware interface that connects computers and peripherals. The USB is designed to concurrently connect a sin- gle computer USB port to multiple peripherals. General Procedures / Information Initial Release July 2019 Glossary of Terms 6-38 Xerox® B205/B215 Multifunction Printer Service Manual...
Optional: install as a customer option or a field engineering decision. Situational: install as the situation demands. Manufacturing: cannot be installed in the field. Refurbishing only. Initial Release General Procedures / Information July 2019 Tags Xerox® B205/B215 Multifunction Printer Service Manual 6-39...
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General Procedures / Information Initial Release July 2019 Tags 6-40 Xerox® B205/B215 Multifunction Printer Service Manual...
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7 Wiring Data BSD Block Schematic Diagrams ..................BSD 1..........................BSD 2..........................Initial Release Wiring Data July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
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Wiring Data Initial Release July 2019 Xerox® B205/B215 Multifunction Printer Service Manual...
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BSD Block Schematic Diagrams Xerox® B205/B215 Multifunction Printer This document contains wiring and mechanical power data for the Xerox® B205/B215 Printers. These block schematic diagrams are supplemental to the diagnostic and troubleshooting infor- mation found in the Xerox® B205/B215 Service Manual.
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BSD 1 1. Main/Electrical/Power/Drive/LSU/Fuser/Network Figure 1 1.1 - Main/Electrical/Power/Drive/LSU/Fuser/Network Wiring Data Initial Release July 2019 BSD 1 Xerox® B205/B215 Multifunction Printer Service Manual...
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BSD 2 2. Scanner/ADF/UI/USB/Fax Figure 1 2.1 Scanner/ADF/UI/USB/Fax Initial Release Wiring Data July 2019 BSD 2 Xerox® B205/B215 Multifunction Printer Service Manual...
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Wiring Data Initial Release July 2019 BSD 2 Xerox® B205/B215 Multifunction Printer Service Manual...
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