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Your guide to setting up your One Net
Business Homeworker IP Phone
Before you start, you will need
•
Your One Net Business Homeworker IP Phone and power supply.
•
A fixed broadband modem/router with a spare Ethernet port.
•
A nearby spare mains power socket.
•
Sufficient bandwidth from your broadband connection (see below)
Things to note
Instructions in this document cover how to connect the IP Phone to your broadband router. If you
wish to use a LAN set up within the house or remote office, you do so at your own risk. For
troubleshooting purposes, we will ask you to plug your IP phone directly into the broadband router.
You should only install your IP phone in normal household temperatures, not in humid conditions
and away from water.
Your IP phone requires a UK mains power supply and during power outages, the phone will not be
available for emergency calls
Your IP phone can be in the UK, only.
Other devices that use a lot of bandwidth (such as streaming audio and video or gaming) will share
the broadband connection with your phone. If you find that your calls are of poor quality or are
dropping unexpectedly, try reducing the number of other applications that are using your broadband.
Your IP Phone must first connect to your main office One Net Business service initially to receive its
profile and settings. Please be aware that some changes or fault fixes will require you repeat this
step.
It is good practice to connect your handset to your main office One Net Business service every six
months to receive any recent updates.
C2 General
HUAWEI 7900 SERIES HOMEWORKER GUIDE
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Summary of Contents for Huawei 7900 Series
- Page 1 HUAWEI 7900 SERIES HOMEWORKER GUIDE Your guide to setting up your One Net Business Homeworker IP Phone Before you start, you will need • Your One Net Business Homeworker IP Phone and power supply. • A fixed broadband modem/router with a spare Ethernet port.
-
Page 2: Bandwidth Requirements
HUAWEI 7900 SERIES HOMEWORKER GUIDE Bandwidth requirements Your broadband speed needs to be at least 1Mbit/s to support this phone. If you need more than one IP phone for your home site, we would recommend another 500Kbps per phone. Home sites with more than four IP phones require dedicated access and therefore only four One Net IP phones are recommend. -
Page 3: Troubleshooting
HUAWEI 7900 SERIES HOMEWORKER GUIDE What can your IP phone do? This will allow you to connect and receive calls to and from the One Net Business service that your company is receiving from Vodafone. How to set up your phone Plug the included Ethernet cable from the port on the bottom of the device (identified in Picture 1 below and marked SW on the phone) into a spare port on your broadband router. - Page 4 HUAWEI 7900 SERIES HOMEWORKER GUIDE Scenario Check If the person you’re calling cannot hear you Check that the handset is not set to “mute” (one-way speech) Are you using a headset/accessory? Try the call without the headset Try calling someone else to see if it’s the number you’re dialling that has a fault...
- Page 5 HUAWEI 7900 SERIES HOMEWORKER GUIDE Huawei 7900 Picture 1 – Connecting your Ethernet Cable C2 General...