Hitachi J.NET User Manual page 14

3. Range of services
The price of the delivered product does not include on-site servicing fees by engineers. Extra fees will be charged for
the following:
● Instruction for installation and adjustments, and witnessing trial operations
● Inspections, maintenance, and adjustments
● Technical instruction, technical training, and training facilities
● Examinations and repairs after the warranty period expires
● Examination of malfunctions caused by reasons outside the scope of the preceding warranty
4. Repair acceptance period
The repair acceptance period of S10VE products is 10 years after the product is delivered to the specified site or 7
years after production of the product is stopped, whichever comes earlier. The standard service life of S10VE is 10
years. We cannot accept repair of products whose designated repair acceptance periods (as described here) have been
exceeded.
Payment for any repair after expiration of the warranty is the responsibility of the customer.
Delivery
The repair acceptance period varies
depending on the delivery time.
5. Service after production of the product is stopped
Products (including spare parts) cannot be supplied after production of those products is stopped.
6. Specification changes
Specifications described in this manual are subject to change without prior notice.
Production stopped
Repair acceptance period
(10 years)
Delivery
Repair acceptance
period (10 years)
Delivery
Repair acceptance period
(7 years)
Repair acceptance period
S-11
If the delivery time is close to
the production stop date, the
repair acceptance period is
shorter than 10 years.