Philips HD9020 Manual page 11

troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problems and possible solutions
Water or
milk
Loaf rises, then falls Decrease 1-
2tbsp, use
colder liquid
Loaf rises too high Decrease 1-
2tbsp, use
colder liquid
Loaf does not rise Increase 1-
enough 2tbsp
Loaf is short and
heavy
Crust too light
Loaf is underbaked
Loaf is overbaked
Bread mixture is
unmixed
Smoke comes out
of vents
High altitude Decrease 1-
adjustment 2tbsp
Note: When you make corrections to amounts of ingredients, first change the amount of yeast. If the result is still not satisfactory, make adjustments to
liquids and then to dry ingredients.
Frequently asked questions
Question
Why do loaves sometimes vary
in height and shape?
How do loaves vary in shape
depending on the season?
Why does flour occasionally stick
to the side of the bread?
Why is the dough sometimes
very sticky and difficult to work
with?
Why does the top of the loaf
sometimes look torn?
Can I make bread using eggs in
the appliance?
Can I use this breadmaker to
prepare recipes found in other
cookery books?
Salt Sugar or
honey
Increase
¼tsp
Increase Decrease
1/4tsp ½tsp
Decrease Increase
1/4tsp ½tsp
Increase
½tsp
Decrease
½tsp
Decrease
½tsp
Answer
Bread is very sensitive to factors in its environment such as room temperature, weather, humidity, altitude,
airflow fluctuations and use of the timer. The shape of the bread can also be affected if you use ingredients
that are not fresh or that have not been measured correctly.
During summer, loaves may sometimes collapse (and get a dent in the centre) or rise too high.During
winter, bread may not rise properly. You can solve this by using water that has a temperature of
68°F/20°C.
During the initial mixing process, small amounts of flour may sometimes stick to the sides of the bread
pan and get baked onto the sides of the loaf. If this happens, scrape off this part of the crust.with a sharp
knife.
Dough may sometimes by sticky (i.e. too wet) depending on the room temperature and the water
temperature. Try using colder water when you make the dough.
Sometimes the dough rises too much, which may lead to cracks in the surface of the baked bread.
Yes, reduce the amount of water and replace it with eggs. Put the eggs in the measuring cup first, then add
water up to the level specified in the recipe. Do not use the timer function when you use eggs, as eggs
may go bad.
Yes. However, the recipes in this booklet have been specially created for this appliance and results may
vary when you use other recipes. If you experience problems with other recipes, please consult chapter
Troubleshooting.
Flour Yeast
Increase 1-2tbsp, Decrease 1/8-¼tsp, use
use fresher flour, fresh yeast, use right type of
use right type of yeast at right setting
flour
Decrease 1-2tbsp Decrease 1/8-¼tsp, use right
type of yeast at right setting
Use fresher flour, Increase 1/8-¼tsp, use fresh
use right type of yeast, use right type of yeast
flour at right setting
Use fresher flour, Add yeast, use fresh yeast,
use right type of use right type of yeast at
flour right setting
Decrease 1/8-¼tsp
EnglIsH
11
Other
Check power
supply
Check power
supply
Select correct
settings
Check power
supply, select
correct settings
Select correct
settings
Place bread pan
properly,
push kneading
blade correctly
onto shaft in bread
pan
Clean heating
element