Thanks for Choosing Atlantic Broadband In this guide, we will walk you through how to set up your new internet gateway from Atlantic Broadband. This all-in-one device allows you to utilize both wired and wireless (WiFi) devices in your home. Current Customers: If you need to replace your current equipment, start with the “Removing Your Equipment”...
R E M O V I N G Y O U R E Q U I P M E N T Before You Begin IMPORTANT DO YOU HAVE YOUR PHONE SERVICE WITH ATLANTIC BROADBAND? STEP! If you are an Atlantic Broadband phone customer, you must call us at 1-888-674-4738 before disconnecting your phone modem.
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R E M O V I N G Y O U R E Q U I P M E N T How To Remove Your Current Equipment (continued) Unplug your current modem from its power source. See diagram below. Disconnect the coaxial cable line from the back of the wireless modem .
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Disconnect any Ethernet cord(s) from the current modem that are connected to any computers or other devices . Do not disconnect the other end of the Ethernet cord(s) from any connected computers or gaming devices. IMPORTANT STEP! If you are an Atlantic Broadband ATTENTION PHONE CUSTOMERS: phone customer, you also will need to disconnect the phone lines from the back of the phone modem.
G AT E WAY I N S TA L L AT I O N Getting Your Gateway Connected Follow these easy instructions to set up your internet service. WHAT YOU’LL NEED: Gateway Ethernet Cord Coaxial Cable Power Cord DIFFICULTY: TIME TO COMPLETE: Easy 15 Minutes NOTE:...
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How To Set Up Your Gateway Follow these easy steps to connect your new gateway, the all-in-one device that allows you to utilize both wired and wireless (WiFi) devices. Locate cable wall outlet (coaxial) in a central location. It will look like this: Connect coaxial cable from the wall to gateway (insert into connector and turn barrel to tighten).
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G AT E WAY A C T I VAT I O N Steps To Activate Your Gateway Look for the sticker on the back of the gateway (as shown on the right) and locate the default WiFi network name and password. Go to “Settings”...
Having Trouble? Troubleshooting: Visit atlanticbb.com/GatewayInstall to check out online resources including FAQs and set up videos, or call 1-844-579-0697 for assistance. On the “WiFi Setup” tab, create a new WiFi Network name and password, then click “Confirm Setup.” Please note your new network name/password and click “Complete My Setup.” Connect all wireless devices (smart TVs, phones, laptops, tablets, smart home devices, etc.) using the new network name and password.
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P H O N E I N S TA L L AT I O N Getting Your Phone Service Connected Follow these easy instructions to set up your phone service. WHAT YOU’LL NEED: Phone Gateway Phone Cord DIFFICULTY: TIME TO COMPLETE: Easy 5 Minutes...
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How To Set Up Your Phone After connecting the gateway, follow these steps to connect your phone line. To get started you will need a phone and a phone cord. NOTE: For this activation step, do not connect the gateway phone port to any phone jacks in your home. Connect the phone cord from your phone into phone port #1 on the back of the gateway...
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We hope you enjoy your internet service. If you have any questions, we’re here to help you answer them 24-hours a day, 7 days a week. Need additional support? Please visit atlanticbb.com/GatewayInstall check out online resources including FAQs and set up videos, or call 1-844-579-0697 for assistance.
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