Sierra Wireless AirLink ES450 Hardware User's Manual
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Sierra Wireless AirLink ES450 Hardware User's Manual

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AirLink ES450
Hardware User Guide
4116746
Rev. 7

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Summary of Contents for Sierra Wireless AirLink ES450

  • Page 1 AirLink ES450 Hardware User Guide 4116746 Rev. 7...
  • Page 2 Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless product, or for failure of the Sierra Wireless product to transmit or receive such data.
  • Page 3 AirLink ES450 Hardware User Guide Patents This product may contain technology developed by or for Sierra Wireless Inc. This product ® includes technology licensed from QUALCOMM . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from MMP Portfolio Licensing.

  • Page 4: Table Of Contents

    Introducing the AirLink ES450 ........
  • Page 5 AirLink ES450 Specifications ........
  • Page 6 Contents Regulatory Information ..........44 Federal Communications Commission Notice (FCC United States) .

  • Page 7: Introducing The Airlink Es450

    1: Introducing the AirLink ES450 This chapter describes the Sierra Wireless AirLink ES450 device, including a description ® of ALEOS embedded software and the AirLink Management Service (ALMS) device management platform. Introduction The Sierra Wireless ES450 enterprise gateways deliver mission-critical 4G LTE connectivity when primary landline connections are unavailable.

  • Page 8: Out-Of-Band Management (Oobm)

    VoIP phone Inventory Wi-Fi AP Figure 1-1: AirLink ES450 applications Out-of-Band Management (OOBM) Using the ES450 device’s serial port to connect to the console port of the router, IT administrators can troubleshoot and repair network equipment over wireless wide area networks (WANs).

  • Page 9: Network Configuration

    AirLink ES450 Hardware User Guide Network Configuration ES450 devices are designed for the distributed enterprise, which includes any enterprise that has remote facilities that must maintain a network connection for critical business processes such as retail credit card transactions. If you are using an ES450 device for a point-of-sales application, you can configure it to meet PCI Data Security Standard compliance requirements.

  • Page 10: Rear Panel

    Introducing the AirLink ES450 Rear Panel The rear panel has the following connectors and controls: Primary LTE Antenna Connector Secondary LTE Ethernet Connector Antenna Connector USB Port Serial Port Power Connector Figure 1-3: ES450 Rear Panel • Primary LTE Antenna Connector—This is the radio’s receive and transmit port. For best results, use the included antennas, placed in a V formation.

  • Page 11: Aleos Software

    • Real-Time Notification • Packet Level Diagnostics • Device Management & Control Sierra Wireless has two main applications for monitoring and configuring ES450 gateways: • ACEmanager—A web-based configuration tool for configuring a single AirLink device • AirLink Management Service (ALMS)—A cloud-based device management service for monitoring and configuring fleets of ES450 gateways.

  • Page 12: Aceview

    Introducing the AirLink ES450 ACEview ACEview is a Windows-based monitoring application for the PC with an easy to read interface. You can download ACEview free of charge from source.sierrawireless.com. Figure 1-4: ACEview Screen Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP or later.

  • Page 13: Accessories

    AirLink ES450 Hardware User Guide Accessories • Included with the ES450: · AC power adapter with international plug options · Mounting screws · Two LTE antennas · Quick Start Guide • Order separately: · Ethernet cable · DB-9 serial cable (6 ft and 25 ft lengths) ·...

  • Page 14: Startup And Configuration

    2: Startup and Configuration This chapter provides instruction for the initial device configuration, and describes the front panel LEDs. Initial Startup and Configuration Follow the instructions in this section to do the initial startup and configuration for the ES450 gateway. For on-site installation and setup instructions, see On-site Installation and Setup on page 26.

  • Page 15: Installing The Sim Card

    AirLink ES450 Hardware User Guide Installing the SIM Card If it is not already installed, insert a SIM card into the ES450 before connecting any external equipment or powering it up. 1) Use a Phillips screwdriver to remove the four screws securing the cover.
  • Page 16 Startup and Configuration To connect the antennas to the device: 1. Connect both RF antennas, as shown in the illustration. 2. Adjust the antennas so they are in a V-formation, with a separation of 90 degrees. 90° Rev. 7 July 2019 4116746...

  • Page 17: Connecting The Power Cable And Starting The Es450

    AirLink ES450 Hardware User Guide Connecting the Power Cable and Starting the ES450 1. Choose the correct AC adapter plug for your region and slide it into the AC adapter base. North America Europe Australia 2. Connect the power cable to the 4-pin power connector on the ES450.

  • Page 18: Connecting The Enterprise Router Or Other Equipment

    Startup and Configuration Ethernet Connection Virtual Ethernet Connection with USB cable USB cable Ethernet cable Ethernet cable If you are using the Ethernet port on the ES450 device to connect an enterprise If you are not using the Ethernet router, then use the USB port on the ES450 to connect an port to connect the PC enterprise router, the easiest way...
  • Page 19 AirLink ES450 Hardware User Guide Redundant ISP configuration Out-Of-Band Management Configuration ES450 gateway ES450 gateway Wired gateway Null modem cable Enterprise router Enterprise router Figure 2-3: Connecting an enterprise router to an ES450 The ES450 serial connector complies with the EIA RS-232D specification for DCE equipment.

  • Page 20: Configuring With Acemanager

    Startup and Configuration Configuring with ACEmanager To access ACEmanager: 1. Ensure that the ES450 is powered on and connected to a PC. 2. Open a web browser and in the address bar, enter http://192.168.13.31:9191. Note: It may take a minute or two for the ES450 to respond after the first power up. The ACEmanager login screen appears.
  • Page 21 AirLink ES450 Hardware User Guide The ACEmanager Status > Home page appears Figure 2-6: ACEmanager Home page 5. If the device does not automatically connect to the network: a. Check the Network State field. It should say “Network Ready”. If it says No SIM or Unexpected SIM, check that the correct SIM card is inserted.

  • Page 22: Configuring With Airlink Management Service

    Startup and Configuration Figure 2-7: ACEmanager: WAN/Cellular To configure the device using ACEmanager, refer to the ALEOS Software Configuration User Guide, available for download from source.sierrawireless.com. After the ES450 is connected and configured, you can save the configuration as a template to the configuration PC and then apply this template to subsequent ES450 gateways.

  • Page 23: Configuring With At Commands

    AirLink ES450 Hardware User Guide Configuring with AT Commands You can also configure the ES450 gateway using AT commands over the RS-232 serial port or the USB port (configured as a virtual serial port). All the commands are listed in the ALEOS Software Configuration User Guide.
  • Page 24 Startup and Configuration Table 2-2: LED Behavior Color / Pattern Description Activity Normal operation Flashing Green Traffic is being transmitted or received over the WAN interface. Flashing Red Traffic is being transmitted or received over the serial port. (This behavior only appears if the AirLink gateway is configured to display it. Refer to the ALEOS Software Configuration Guide for details.) Flashing Amber Traffic is being transmitted or received over both the WAN interface...

  • Page 25: Recovery Mode

    AirLink ES450 Hardware User Guide • Press and release the Reset button on the ES450 (see Front Panel on page 9). Reset to factory default settings To reset the ES450 to the factory default settings, either: • Press and hold the Reset button until all the LEDs turn red (about 7–10 seconds).

  • Page 26: On-Site Installation And Setup

    3: On-site Installation and Setup This chapter shows you how to communicate with and configure the Sierra Wireless AirLink ES450 gateway. Typical Configuration The ES450 is a purpose-built 4G LTE gateway and terminal server. When deployed with an enterprise router, the ES450 supports a best-in-class business continuity strategy by enabling out-of-band management (OOBM) capability to network operations, while leveraging the router’s instant failover, routing, and firewall features.

  • Page 27: Locating The Es450 Gateway

    AirLink ES450 Hardware User Guide • A wireless WAN connection to the Mobile Network Operator (MNO) And ensure that: • Cables are secured to ensure reliable connections The enterprise router performs the ISP failover by monitoring service on the WAN ports.

  • Page 28: Antenna Installation

    Antenna Separation on page 29 for optimum performance. If you want to use a third-party antenna placed outdoors, Sierra Wireless recommends working with your authorized distributor to provide the proper protection, which may include an RF lightning arrestor and/or Ethernet surge suppressors. The antenna must be installed by qualified personnel.

  • Page 29: Antenna Separation

    AirLink ES450 Hardware User Guide Warning: In more complex installations (such as those requiring long lengths of cable and/or multiple connections), you must follow the maximum dBi gain guidelines specified by the radio communications regulations of the Federal Communications Commission (FCC) or Industry Canada or your country’s regulatory body (if used outside the U.S.A.).

  • Page 30: Connecting The Enterprise Router

    Pin 1—Use the red wire in the DC cable to connect Pin 1 to the power source. Include a 2.0 A fast-acting fuse in the input power line. Sierra Wireless recommends using a continuous (unswitched) DC power source. For installations that require the gateway to be turned on/off, Sierra Wireless recommends using the Ignition Sense (Pin 3) input for that purpose.

  • Page 31: Fusing

    AirLink ES450 Hardware User Guide Fusing For DC installations, Sierra Wireless recommends fusing the power input using a 2.0 A fast-acting fuse. Install the fuse on the positive line, as shown in Figure 3-3 on page 31. Grounding the ES Series Gateway Chassis For DC installations (with a fixed “system”...
  • Page 32 Note: If you do not connect pin 3 to the ignition, you MUST connect it to the positive terminal of your power supply or battery. If you are using a Sierra Wireless AC adapter, the connection is inside the cable.
  • Page 33 AirLink ES450 Hardware User Guide • As a digital input, it monitors a switch, using its opening or closing to record events or monitoring external voltages of up to 30 VDC. For example, you could use it to measure the voltage on a 24 VDC light bulb and have the device react when it turns When the switch, or input voltage is: ·...

  • Page 34: Local Management

    On-site Installation and Setup The initial state of the digital output when the device is rebooted is configurable in ACEmanager. Local Management When the Ethernet port is connected to the enterprise router, ACEmanager requires a USB connection to a management PC and ALEOS must be configured to support virtual Ethernet over the USB interface.

  • Page 35: Airlink Es450 Specifications

    4: AirLink ES450 Specifications Radio Frequency Bands by Product Table 4-1: ES450 International — MC7304 Radio Band Frequency Technology Generic Telstra   Band 1 (2100 MHz) Tx: 1920–1980 MHz Rx: 2110–2170 MHz Band 3 (1800 MHz) Tx: 1710 –1785 MHz ...
  • Page 36 AirLink ES450 Specifications Table 4-2: ES450 North America—MC7354 Radio Band Frequency Technology Generic Verizon AT&T Sprint Wireless Band 2 (1900 MHz) Tx: 1850–1910 MHz   Rx: 1930–1990 MHz Band 4 (AWS) Tx: 1710–1755 MHz    (1700 / 2100 MHz) Rx: 2110–2155 MHz...

  • Page 37: Radio Module Conducted Transmit Power

    AirLink ES450 Hardware User Guide Table 4-2: ES450 North America—MC7354 (Continued) Radio Band Frequency Technology Generic Verizon AT&T Sprint Wireless EDGE GSM 850 Tx: 824–849 MHz     (850 MHz) Rx: 869–894 MHz     GSM 900 Tx: 880–915 MHz...
  • Page 38 AirLink ES450 Specifications Table 4-3: ES450 North America—MC7354 Conducted Transmit Power (Continued) Band Conducted Tx Notes Power (dBm) DCS 1800 CS +29±1 GMSK mode, connectorized PCS 1900 CS (Class 4) +26±1 8 PSK mode, connectorized (Class E2) CDMA Band Class 0 (Cellular) +24+0.5/-1...

  • Page 39: Host Interfaces

    AirLink ES450 Hardware User Guide Host Interfaces • 10/100 Base-T RJ-45 Ethernet • RS-232 Serial port (DCE, requires null modem for console connection) • USB V2.0 Micro-B connector • 2 SMA antenna connectors (Primary, Secondary) • Active antenna support Protocols •...

  • Page 40: Power

    AirLink ES450 Specifications Power • Voltage range: 9–36 VDC • Power consumption: 100–240 VAC, 50/60 Hz, 500 mA • Adapters for North and South America, Great Britain, Europe, Australia and New Zealand SIM Card holder • The SIM socket is a 6-pin socket operated at 1.8 V/3.3 V.

  • Page 41: Vpn/Security

    AirLink ES450 Hardware User Guide VPN/Security • IPsec, SSL, and GRE VPN client • Up to 5 VPN tunnels • IKE encryption • Port forwarding and DMZ • Port filtering • Trusted IP • MAC address filtering Authentication • LDAP •...

  • Page 42: Mechanical Specifications

    AirLink ES450 Specifications Mechanical Specifications Weight: 397 g (14 oz.) Figure 4-1: AirLink ES450 Mechanical Specifications Rev. 7 July 2019 4116746...

  • Page 43: Antenna Specifications

    AirLink ES450 Hardware User Guide Antenna Specifications The specifications for the antennas supplied with the ES450 gateway are described in Table 4-7. Table 4-7: Main Antenna and RX/Diversity Antenna Specifications Parameter Typical Units Notes Impedance — — Antenna load impedance Ω...

  • Page 44: Regulatory Information

    Warning: Changes or modifications to this device not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Important Information for North American...

  • Page 45: Europe Generic Devices

    Une distance minimale de 20 cm doit être maintenue entre l'antenne (s) utilisées pour cet émetteur et l'ensemble du personnel. Europe Generic Devices Sierra Wireless hereby declares the AirLink ES450 conforms to all the essential requirements of Directive 2014/53/EU. These products display the CE mark.

  • Page 46: Accessories

    A: Accessories DC Power Cable (Black Connector) Table A-1: DC Power Cable DC Power Cable Part Number 2000522 Product Release 2016 Components  1 UL2464 20 AWG × 4 core cable 4 Molex female crimp terminals /AWG 20-24, 250V, 4A Max, phosphor bronze ...

  • Page 47: Ac Power Adapter (Black Connector)

    AirLink ES450 Hardware User Guide AC Power Adapter (Black Connector) AC Power Adapter Part Number 2000579 Product Release Date 2016 AC Power Adapter Input Table A-2: Input Specifications Minimum Typical Maximum Input Voltage 90 VAC 100–240 VAC 264 VAC Input Frequency...

  • Page 48: Ac Power Adapter Environmental Specifications

    AC Power Adapter Environmental Specifications Table A-4: AC Power Adapter Environmental Specifications Operating Operating Temperature C ~ 40°C (operates normally) ° Relative Humidity 10% ~ 90% Altitude Sea level to 2,000 meters Vibration 1.0 mm, 10–55 Hz, 15 minutes per cycle for each axis (X, Y, Z) Non-operating Storage Temperature...

  • Page 49: Ac Power Adapter Hazardous Substances

    AirLink ES450 Hardware User Guide AC Power Adapter Hazardous Substances • EU Directive 2011/65/EU “RoHS” • EU Directive 2012/19/EU “WEEE” • REACH AC Power Adapter Energy Efficiency The AC adapter complies with International Efficiency Levels, as shown in Table A-5.

  • Page 50: Acronyms

    B: Acronyms Table B-1: Acronyms Definition Acronym or Term 1xEV-DO Single Carrier (1X) EVolution—Data Only A high-speed standard for cellular packet data communications. It supports Internet connections with data rates up to 3.1 Mbps. (downlink from the network) and 1.8 Mbps (uplink to the network). Average data rates are roughly: for Rev.
  • Page 51 AirLink ES450 Hardware User Guide Table B-1: Acronyms (Continued) Definition Acronym or Term Federal Communications Commission The U.S. federal agency that is responsible for interstate and foreign communications. The FCC regulates commercial and private radio spectrum management, sets rates for communications services, determines standards for equipment, and controls broadcast licensing.
  • Page 52 Table B-1: Acronyms (Continued) Definition Acronym or Term MEID Mobile Equipment IDentifier The unique second-generation serial number assigned to the device for use on the wireless network. Compare to ESN. Non-Volatile (memory) Original Equipment Manufacturer A company that manufactures a product and sells it to a reseller. Personal Communications Services A cellular communication infrastructure that uses a different frequency range than Advanced Mobile Phone System (AMPS).

  • Page 53: Index

    Index AC Power Adapter, 46 Acronyms, 50 also see specific LED, 9 ALEOS Description, 23 Default user name and password, 20 Description, 11 ALMS, 12 Analog input voltage sensing Measuring external voltages, 32 on power connector, 32 Antenna Auxiliary receive port, 10 Diversity/AUX, 10 Maximum...

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