Sierra Wireless AirLink Raven XE User Manual
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Sierra Wireless AirLink Raven XE User Manual

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AirLink Raven XE

User Guide

20080616
Rev 2.0

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Summary of Contents for Sierra Wireless AirLink Raven XE

  • Page 1: User Guide

    AirLink Raven XE User Guide 20080616 Rev 2.0...
  • Page 3 Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink Raven XE may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless AirLink Raven XE while in control of a vehicle.

  • Page 4: Contact Information

    5,490,165 5,504,773 5,506,8655,511,0735,535,2395,544,196 5,568,483 5,600,754 5,657,420 5,659,569 5,710,7845,778,338 Manufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group. Copyright © 2010 Sierra Wireless. All rights reserved. Trademarks ® ® AirCard and “Heart of the Wireless Machine ”...

  • Page 5: Revision History

    Preface Post: Sierra Wireless America 39677 Eureka Drive Newark, CA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 www.sierrawireless.com Web: Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com...
  • Page 6 Raven XE 20080616...

  • Page 7: Table Of Contents

    Contents Introduction to the Raven XE ........1 ACEware™.
  • Page 8 Contents Configuring through ACEmanager ....... . 18 Activating Using AT Commands........19 Using Direct Commands to the Internal Hardware .

  • Page 9: Introduction To The Raven Xe

    SCADA, telemetry, Homeland Security and asset monitoring. Figure 1-1: Sierra Wireless AirLink Raven XE ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and maintenance of any solution, and provides an always-on, always-aware intelligent connection for mission-critical applications.

  • Page 10: Aceware

    ACEmanager), Windows-based applications (ACEview and Modem Doctor), and a web-hosted application (ACEnet). You can download the applications and their user guides from the Sierra Wireless AirLink Solutions web site: http:// www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information.

  • Page 11: Aceview

    Introduction to the Raven XE Figure 1-4: ACEmanager Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure devices in your fleet with identical settings, ensuring a simple, accurate deployment.

  • Page 12: Modem Doctor

    Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven XE activity which you can then send to Sierra Wireless support or erase the current configuration completely.

  • Page 13: Dynamic Vs. Static Ip Addresses

    Introduction to the Raven XE 3. When your Raven XE has received its IP address from your cellular provider, a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the Raven XE. Raven XE The Raven XE will perform routing for all internet traffic to and from the computers or other end devicse.

  • Page 14: Ev-Do

    North America. To provide backward compatibility and seamless connections in a wider range of locations, Sierra Wireless EV-DO products your Raven XE will fall back to 1x when EV-DO is not available.

  • Page 15: Virtual Serial Port

    This is achieved by using authentication algorithms and their outputs. The IPSec architecture model includes the Sierra Wireless AirLink gateway as a remote gateway at one end communicating, through a VPN tunnel, with a VPN gateway at the other end.

  • Page 16: Gre

    IP through the GRE tunnel. Applications Events Reporting Events Reporting is Sierra Wireless AirLink’s modem’s new software feature provided via ACEmanager, that allows the users to generate reports from the events that take place. Event Reporting Protocol is an intuitive embedded protocol, which automatically formats the messages based on an event trigger.

  • Page 17: Documentation

    Interpret the LEDs on the Raven XE and the indicators in the AceView software. This User Guide is provided as a PDF (Portable Document Format) file on the installation CD or from the Sierra Wireless support website. Tools and Reference Documents User Guide...
  • Page 18 Raven XE 20080616...

  • Page 19: Specifications

    2: Specifications • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • Compact Size • Rugged Aluminium Case • High-Speed Processor (ARM 9) • High-Speed 2-way Data • 10/100 Mbps Ethernet Port • Persistent Network Connectivity •...

  • Page 20: Power Connector

    Raven XE • RoHS • • Industry Canada • This apparatus is suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or non-hazardous locations. Warning: Explosion Hazard - Substitution of any components may impair suitability for Class I, Division 2.
  • Page 21 Specifications * Configuration terminology in ACEmanager Figure 2-1: Power Connector (not to scale) Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port 4 is software configurable. Rev 2.0 Mar.10...
  • Page 22 Raven XE 20080616...

  • Page 23: Activating Your Raven Xe On Your Cellular Provider

    3: Activating your Raven XE on your cellular provider • OMA-DM • Hands Free Activation (HFA) • Activating Raven This chapter provides step-by-step directions for activating your • Verifying USB Raven XE on your cellular provider’s network. connection • Configuring through ACEmanager •...

  • Page 24: Updating Raven Xe Firmware

    1. Connect the Raven XE to your computer using an Ethernet cable or a USB cable. 2. Connect the power adapter and antennas to your Raven XE. a. A Sierra Wireless firmware update welcome screen appears. Click on Next. Figure 3-1: Launch Screen b.

  • Page 25: Verifying Usb Connection

    Activating your Raven XE on your cellular provider Table 3-1: Factory Defaults Interface Raven XE Connected Device Ethernet Private default 192.168.13.31* 192.168.13.100 USB/NET 192.168.14.31 192.168.14.100 192.168.15.31 192.168.15.100 *can be changed via ACEmanager Figure 3-2: Configuration: Interface selection c. The next screen will prompt you to reset the modem manually. Click on Next after resetting the modem manually.

  • Page 26: Confirming Ip Address

    Raven XE Figure 3-3: Verify USB Connection Confirming IP Address Check the IP Address in your Local Area Connection window. Figure 3-4: Confirm IP Address Configuring through ACEmanager ACEmanager is a free utility. Follow the steps below to connect to ACEmanager for configuring the modem.

  • Page 27: Activating Using At Commands

    Activating your Raven XE on your cellular provider Activating Using AT Commands An alternate method to configure and activate your Raven XE is by using AT commands sent directly to the modem with a terminal application. It is not possible to activate the Raven XE using either ACEmanager or AceNet. Caution: 1.

  • Page 28: Passthru Mode Through At Command

    Raven XE 6. Reset the module. AT!RESET 7. Press the reset button on the front of the modem. When the modem restarts, it should register on the network. PassThru mode through AT Command Issuing the “AT\APASSTHRU” from a terminal emulation enters the PassThru mode.

  • Page 29: Hardware Installation Of The Raven Xe

    4: Hardware Installation of the Raven XE • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting Your Raven XE should be mounted in a position that allows easy Note: During installation, please be sure that the access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures.

  • Page 30: Connecting To Power

    Raven XE When using a cable to an antenna placed away from the modem, minimize the length Tip: of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem. Note: Use of receive To provide for diversity in the signal reception, connect the diversity for EV-DO is second antenna to the second antenna port (SMA, labeled Rx...

  • Page 31: Connecting To A Computer Or Other Device

    The DC power cable positive lead should be connected to the battery or power power source (such as a source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal. solar cell), Sierra Wireless recommends placing a fuse (1-2 Amp) on the line Tip:...

  • Page 32: Indicator Lights

    Raven XE Your Raven XE’s full-speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full-speed USB 2.0 cable. If the computer or device you are connecting or the cable is not rated for full-speed, the modem will communicate at a reduced speed to match.

  • Page 33: Mounting

    Hardware Installation of the Raven XE • Power - Indicates the power adapter is connected and there is power getting to the Raven XE. • The Reset button (on the left side of the Raven XE) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware.
  • Page 34 Raven XE Figure 4-6: Optional Mounting Bracket Figure 4-7: Mounting bracket installation 20080616...
  • Page 35 Hardware Installation of the Raven XE Figure 4-8: 100-170-1015 : Mounting Bracket for Raven XE Rev 2.0 Mar.10...
  • Page 36 Raven XE 20080616...

  • Page 37: Inputs, Relay Outputs, And Power Status

    5: Inputs, Relay Outputs, and Power Status • Capturing External The Raven XE has special features for use in an M2M environment. Events using The Raven XE can be configured to monitor the input, respond to Inputs specific types of events, and even trigger a digital output. These features can be configured to your needs.
  • Page 38 Raven XE Figure 5-2: Digital Input Contact Closure • When a door or other latch is opened or closed. • Counting pulses or other electronic events. • When a gauge reaches a certain point. • When a container fills or empties. •...

  • Page 39: Digital Output

    Inputs, Relay Outputs, and Power Status Digital Output Figure 5-3: Digital Output Connecting devices to the IO Port You can purchase an optional I/O Power Cable for the Raven XE which can be Note: Before you install the Raven XE in its final used to attach devices to the combination I/O port and power connector.

  • Page 40: Monitoring The Input And Output

    Raven XE Digital Input Digital Input/Output VOHmin (IOH - 24 mA) 2.3V VOLmax(IOL 24mA) 0.55V Figure 5-4: Power Connector Diagram Caution: Never apply voltage to the Digital inputs. The inputs can only be switched open or closed to ground. Monitoring the Input and Output You can monitor the status of the digital inputs using ACEmanager, AT Commands, or with special reports sent by email, SMS, or other report types using Event Reporting.

  • Page 41: Connecting The Raven Xe

    1. Choose a name and icon for your connection a. Choose a name for your connection, such as Raven XE or Sierra Wireless AirLink Solutions. The name and icon are only for your own reference so you can find the connection at a later date.
  • Page 42 Raven XE Figure 6-1: Connect To b. Change or verify the settings: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. Figure 6-2: Port Settings If you have configured the Raven XE for settings different than the defaults for Bits Tip: per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings.
  • Page 43 Connecting the Raven XE 192.168.14.31 g. Select OK. 3. Connected Connecting on USB/net will prompt for password. Figure 6-3: HyperTerminal : TCP/IP connected Rev 2.0 Mar.10...

  • Page 44: At Command

    Raven XE Figure 6-4: HyperTerminal : connected a. If you are prompted for a password, enter 12345 (default password). You will not be prompted for a password if you connect using a COM port. Tip: b. Type AT and press Enter. You should get a reply of “OK” or “0”. c.
  • Page 45 Connecting the Raven XE • Optional parameters are denoted with square brackets [ ]. • AT Commands are not case sensitive. A capital “E” is the same as a lower- case “e”. • When you are using a terminal connection, if you enter a command which is recognized by the Raven XE, it will respond with “OK”.
  • Page 46 Raven XE 20080616...

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