Lafayette Parasol Accu-Rise Installation Instructions Manual page 83

If your shade is not operating correctly:
• First review the guide that came with your remote control or wireless wall switch.
• Next refer to the following troubleshooting procedures below for the specific solutions for your shade.
Problem The shade will not fit into the installation brackets.
Solution Check that the installation brackets are level and aligned. Adjust and/or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the installation bracket.
Make sure that the shade fabric is not caught between the installation bracket and the headrail.
Check that the headrail is completely inserted into the installation brackets. See " Install the Shade"
Problem The shade is not responding to the remote or the wireless wall switch.
Solution Battery power may be low in the battery wand. Replace the batteries.
Check that the battery wand or DC power supply is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Reset the shade. See "Resetting a Window Covering to its Factory Defaults" in the Remote Control
Guide or the Wireless Wall Switch Guide for further information or see "Resetting the Shade"
Refer to the System II Programming Guide.
Problem The shade is operating slowly or does not raise or lower completely.
Solution The batteries may be low in the wand or. Replace the batteries.
Check that the battery wand or DC power supply is securely connected to the power cable and the
cables are not pinched or caught in the headrail or installation brackets.
Check that the fabric stacks up evenly into the headrail. If not, see "Level the Bottom Rail (If
Necessary)"
Refer to System II Programming Guide.
Problem The shade raises or lowers unevenly or the bottom rail is uneven when fully raised.
Solution Lower the shade completely to allow it to "self-correct" skewing.
Check that the headrail and installation brackets are level and aligned. Shim the installation brackets
to level the headrail, if necessary.
Adjust the bottom rail. See "Level the Bottom Rail (If Necessary)"
BACK
Troubleshooting
18-67IN-41 June 2018
Parasol Installation Instructions