CONTENTS Getting Started: Product View ..............1 Tools and Fasteners Needed .......... 2 Installation: Installation Overview ............ 3 STEP 1 — Install the Brackets ........3 Mount the Installation Brackets — Inside Mount ... 4 Mount the Installation Brackets — Outside Mount ..6 Mount the Installation Brackets —...
GETTING STARTED Thank you for purchasing battery-powered motorized shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. Tools and Fasteners Needed Flat blade and Phillips screwdriver Level (laser level is recommended) ■...
INSTALLATION Installation Overview To install your shade, you will need to perform the following three easy steps: STEP 1: Install the Brackets STEP 2: Install the Shade STEP 3: Connect the Power Source STEP 1 — Install the Brackets Your order will include the correct number of installation ■...
INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows very easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Head Jamb Jamb Jamb Collectively, the sill and...
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INSTALLATION Center the brackets on your marks, then mark each of the screw holes. ■ Mounting depths vary depending on the fabric pleat size. See the following chart for ➤ minimum and fully recessed (from the front of the sill to the back of the installation bracket) depth requirements.
INSTALLATION Drill the screw holes using a " drill bit. ■ CAUTION: Use drywall anchors when mounting into drywall. Use a level to check that the mounting surface is level. Shim the brackets if necessary. ■ Attach the installation brackets using the screws provided. ■...
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INSTALLATION Center the brackets on your marks, then mark each of the screw holes. ■ A minimum of 1 " flat vertical surface is required to mount the brackets. ➤ The top of the installation brackets or extension brackets should be at the desired shade ➤...
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INSTALLATION If using additional spacer blocks, attach the spacer block/installation bracket assembly to a ■ flat vertical mounting surface with a #6 mounting screw long enough for a secure installation. If using more than one ■ Shims and spacer block, snap spacer blocks may be stacked.
INSTALLATION Mount the Installation Brackets — End Mount End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening. Position the end mount brackets so that the top of the attached installation brackets are at ■...
INSTALLATION STEP 2 — Install the Shade If You Have an External Satellite Eye... CAUTION: Handle the external eye carefully to avoid damaging the infrared eye. Do not touch the infrared eye. Plug the 6-pin satellite eye connector ■ into the 6-pin port on the side of Back of Shade the controller housing, on the back of the headrail.
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INSTALLATION Mount the Headrail The front of the bracket fits under the groove. Hold the shade so that the front of the headrail faces you. ■ Bracket Slip the headrail onto the installation brackets, so that the ■ front of the bracket fits under the groove of the headrail. Headrail Push the headrail up and back until it snaps into place.
INSTALLATION STEP 3 — Connect the Power Source Refer to the appropriate page based on your order. ■ For a battery wand or satellite battery pack, see “If You Have a Battery Wand or Satellite ➤ Battery Pack...” below. For an optional DC power supply, see “If You Have a DC Power Supply...” on page 14. ➤...
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INSTALLATION Plug the Power Cable into the Battery Wand On the back of the headrail, connect the ■ power cable (coming from the shade) into the socket on the battery wand. Proceed to “Operate the Shade” on page 15. If You Have a Satellite Battery Pack... Mount the Satellite Battery Pack Wall Mount Bracket Decide where you want to attach the wall mount bracket.
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INSTALLATION If You Have a DC Power Supply... DC Power Supply Power Cable from the Shade Connect the Power Supply Plug the power cable from the shade into the extension cable. ■ Plug the other end of the extension cable into the DC power supply. ■...
OPERATION Operate the Shade Test the Shade Using the Manual Control Button Testing the shade with the manual control button will allow you to ensure that the motor and power source are working correctly. CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should stack evenly.
OPERATION Resetting the Shade Basic Reset Press and hold the manual control button for 6+ seconds. The shade moves slightly up and ■ down once to indicate that it has been reset. Release the button. Press and release the manual control button to close the shade completely. This sets the ■...
OPERATION Troubleshooting If your shade is not operating correctly: First review the guide that came with your remote control or wireless wall switch. ■ Next refer to the following troubleshooting procedures below for the specific solutions for ■ your shade. Problem The shade will not fit into the installation brackets.
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OPERATION Problem The shade is operating slowly or does not raise or lower completely. Solution The batteries may be low in the wand or satellite battery pack. Replace the batteries. Check that the battery wand, satellite battery pack, or DC power supply is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
Shade CARE Removing the Shade (If Necessary) Bottom Lower the shade approximately 4". ■ While holding the headrail, ■ push back on the bottom tab of the installation bracket to release the bottom edge of the headrail. After releasing the bottom edge, ■...
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