Summary of Contents for Huawei Sunrise Internet Box 5G
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Sunrise Internet Box 5G User manual Sunrise Internet Box 5G User Manual Page 1...
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How to use this Document? Section 1 Presentation of the Sunrise Internet Box 5G Section 2 Description and hardware installation of the Sunrise Internet Box 5G Section 3 Configuration of the Sunrise Internet Box 5G Section 4 FAQ and Troubleshooting...
2 Description and hardware installation of the Sunrise Internet Box 5G ......11 2.1 Connectors and buttons ..........................11 2.2 Installing Sunrise Internet Box 5G ......................... 13 2.2.1 Installing and connecting your Sunrise Internet Box 5G with Wi-Fi Network ........13 2.2.2 SIM Card ............................... 15 3 Configuration ..........................16 3.1 Setup Wizard ..............................
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4.1.5 What is the daily power consumption of my Sunrise Internet Box 5G? ..........87 4.1.6 Why does the Sunrise Internet Box 5G become hot after a while? Does that affect the usage? ... 88 4.1.7 What does the Hi/WPS button do? ......................88 4.1.8 What does an external antenna port do? ....................
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4.2.4 How do I set parental controls on my Sunrise Internet Box 5G? ............96 4.2.5 How can I use WPS PBC to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? ..97 4.2.6 How can I use WPS PIN to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? ..98 4.2.7 How do I view the connected device information? ................
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List of figures Figure 1 Home Network Overview ....................... 10 Figure 2 Sunrise Internet Box 5G connectors and buttons ..............11 Figure 3 Installing Sunrise Internet Box 5G (1) ..................13 Figure 4 Installing Sunrise Internet Box 5G (2) ..................13 Figure 5 Installing Sunrise Internet Box 5G (3) ..................
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Figure 52 Language Settings ....................... 75 Figure 53 Changing the Password ....................... 76 Figure 54 Restoring Default Settings ....................77 Figure 55 Rebooting the Sunrise Internet Box 5G ................78 Figure 56 Ping Test ..........................79 Figure 57 Traceroute Test ........................80 Figure 58 System Logs ........................
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Figure 75 Devices Management ......................100 Figure 76 Internet Connection (APN) ....................101 Figure 77 Internet Connection Profile Management ................102 Figure 78 Data Usage Limit (Statistics) ....................103 Figure 79 Mobile Network Usage Limit ....................104 Sunrise Internet Box 5G User Manual Page 8...
Introduction The Sunrise Internet Box 5G is a 5G wireless gateway for multiple users in household or small office environments. It enables users to access the Internet with optionally voice services. The Sunrise Internet Box 5G supports 3GPP Release 15 with UE downlink category 19 and uplink category 13.
Description and hardware installation of the Sunrise Internet Box 2.1 Connectors and buttons Figure 2 Sunrise Internet Box 5G connectors and buttons Item Meaning Press and hold the Power button for 2 or more seconds to switch the 1. Power button Sunrise Internet Box 5G on/off RJ45 connector: Connect to devices over an Ethernet connection.
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Off: Wi-Fi is disabled Steady green: Strong Steady yellow: Moderate 9. 4G signal Steady red: Weak indicator Off: The Sunrise Internet Box 5G failed to recognize the SIM card Steady green: Strong 10. 5G signal Steady yellow: Moderate indicator Steady red: Weak Off: No 5G signal 11.
This will help to get the best possible signal. Figure 3 Installing Sunrise Internet Box 5G (1) Plug in the power cable. Turn on the Sunrise Internet Box 5G. To do so, press the ON/OFF button for three seconds. As soon as the Sunrise Internet Box 5G lights up in blue, it is switched on.
Meaning Steady green: Strong Steady yellow: Moderate 4G signal indicator Steady red: Weak Off: The Sunrise Internet Box 5G failed to recognize the SIM card. Steady green: Strong Steady yellow: Moderate 5G signal indicator Steady red: Weak Off: No 5G signal Now connect your mobile device to the Wi-Fi network and start surfing at the highest speed.
PIN free SIM card is already preinstalled into Sunrise Internet Box 5G (type nano-SIM) Please note that: provided SIM is paired / locked to Sunrise Internet Box 5G and it cannot be used with any other device Sunrise Internet Box 5G will, work only with Sunrise provided SIM cards (SIM card replacement is not allowed) To remove the SIM card, gently press the SIM card in until it clicks.
Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page. Please refer to the label on the bottom of the Sunrise Internet Box 5G for the default password. You would have to change default password with the first log-in 3.1 Setup Wizard...
From the Online device user can edit the name of Device Step 5 From the Internet Access list, user can enable or disable the Internet access permission for the selected device for both online and offline devices ----End Figure 8 Devices Management Page 17 Sunrise Internet Box 5G User Manual...
3.3 Connection 3.3.1 Mobile Network Settings Before using the Sunrise Internet Box 5G to access the Internet, configure mobile network settings. Disclaimer: Please note that traffic from Sunrise Internet Box 5G to Internet is NAT-ed, As a consequence there may be limitations with remote connections to the Sunrise Internet Box 5G (e.g.
Sunrise Customer Services support 3.4.1 Checking VPN Status User can check VPN connection status on your Sunrise Internet Box 5G. Virtual Private Network (VPN) is a technology that extends a private network across a public network. It employs security technologies such as encryption and authentication to ensure your data privacy and security.
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Parameter Description PPP user name Provided by your VPN server provider PPP password Provided by your VPN server provider ----End Sunrise Internet Box 5G User Manual Page 20...
Traffic statistics are provided for your reference only. Accurate traffic records can be obtained from the bill provided by your operator. Procedure Step 1 Click Tools > Statistics Step 2 View the traffic data ----End Figure 10 Traffic Statistics Page 21 Sunrise Internet Box 5G User Manual...
Step 1 Choose Tools > Statistics Step 2 Click on Step 3 Check Set monthly package and set Your monthly data plan Step 4 Click Save ----End Figure 11 Monthly Traffic Statistics Settings Sunrise Internet Box 5G User Manual Page 22...
3.6 Update In order to have Sunrise Internet Box 5G on latest supported version it is strongly recommended that firmware (FW) upgrades of Sunrise Internet Box 5G are performed only by Sunrise. Before deploying new FW to Sunrise Internet Box 5G Sunrise runs extensive validation of new FW.
Step 5 On successful update pop up message displays “update successful(0)” During the update, do not disconnect the Sunrise Internet Box 5G from its power supply or your computer. When the update is complete, the Sunrise Internet Box 5G automatically restarts with the new version installed.
You can perform this task to enable system auto update, however this option is not supported nor recommended by Sunrise. Procedure Step 1 Select Advanced > Updates Step 2 Select Auto update ----End Figure 14 Auto update Page 26 Sunrise Internet Box 5G User Manual...
3.7 PIN Management* (not applicable for SIM card provided by Sunrise) Note: Sunrise Internet Box 5G is delivered with PIN free SIM, so this section is not applicable for the default SIM card. The Sunrise Internet Box 5G does not support SIM cards from other providers.
Choose Advanced > System > PIN Code Management Step 2 Enable PIN verification and select Modify PIN Code Step 3 Enter the current PIN Step 4 Enter a new PIN and confirm the PIN Step 5 Click Save ----End Sunrise Internet Box 5G User Manual Page 28...
3.7.3 Enabling or Disabling Automatic PIN Verification If personal identification number (PIN) verification is enabled, you are required to enter the PIN at each startup of the Sunrise Internet Box 5G to verify whether the SIM/UIM is valid. Procedure Step 1 Choose Advanced >...
This section describes how to set up the Ethernet connection mode and parameters. Procedure Step 1 Choose Network Settings > Ethernet > Ethernet Settings. Step 2 Set the Sunrise Internet Box 5G's connection parameters according to the following table. Application Configuration Method Scenario...
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PPPoE, Dynamic IP, In the VLAN ID box, set the parameters or Static IP, you can enable virtual LAN and set parameters. Step 3 Click Save. ----End Sunrise Internet Box 5G User Manual Page 32...
Go to Network Settings > Ethernet > Ethernet Settings. Step 2 At the bottom of page the drop-down list on the right side of Clone MAC Address, select Use current device MAC. Sunrise Internet Box 5G User Manual Page 34...
You can select Manual input from the drop-down list, and enter the MAC address in MAC address. Or select Do not clone from the drop-down list. Step 3 Click Save. ----End Figure 21 MAC Address Clone Page 35 Sunrise Internet Box 5G User Manual...
Wi-Fi network. User can connect SSID without any password Note To ensure Wi-Fi security, it is recommended that you set a security key. WEP: Wired Equivalent Privacy. WPA2-PSK: WPA-PSK version 2, which is more secure than WPA-PSK Page 36 Sunrise Internet Box 5G User Manual...
Wi-Fi button will enable or disable the Wi-Fi On: Enable Wi-Fi Off: Disable Wi-Fi Step 3 To Modify Wi-Fi name (SSID), enter the new SSID name in text field Step 4 Select Encrypted from Security mode Sunrise Internet Box 5G User Manual Page 37...
This section describes how to set up guest Wi-Fi. Procedure—as default the SSID and password are present Step 1 Choose Wi-Fi Settings > Guest Wi-Fi Step 2 Enable or disable Guest Wi-Fi Page 38 Sunrise Internet Box 5G User Manual...
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The Time remaining row displays the remaining active period of the guest Wi-Fi network. To prolong the active period by 30 minutes, click Extend by 30 minutes. You can as well choose to have Duration = Unlimited, 1 day or 4 hours ----End Page 39 Sunrise Internet Box 5G User Manual...
Step 2 Select a working band from the Bandwidth drop-down list Note By default Bandwidth for 2.4 and 5 GHz Wi-FI are set to Auto (Default) ----End Figure 26 Working Band Settings Page 41 Sunrise Internet Box 5G User Manual...
Click Save Note If you do not know which channel to select, select auto. The Sunrise Internet Box 5G will then automatically select a channel. In some case the higher channel are not selected depends on local DMF channel policy...
Traditionally speaking, to set up a wireless connection, you have to set a Wi-Fi name (SSID) and key for the Sunrise Internet Box 5G, and enter the key on the client. WPS automatically configures an SSID and key for the Sunrise Internet Box 5G and client.
Sunrise Internet Box 5G's Wi-Fi Procedure Step 1 On the Sunrise Internet Box 5G's web UI, go to Advanced > Wi-Fi > Wi-Fi WPS. Note Enable or disable the WPS switch on the right side of WPS. You cannot configure the WPS connection if WPS is disabled.
Figure 29 Wi-Fi WPS connection through PBC Using AP PIN to connect to the Sunrise Internet Box 5G Simply enter the Sunrise Internet Box 5G’s PIN code in the app to securely connect to the Sunrise Internet Box 5G’s Wi-Fi, and access the Internet.
Step 5 Enter the generated PIN code from the Sunrise Internet Box 5G. When the device is connected to the Sunrise Internet Box 5G's Wi-Fi, the Sunrise Internet Box 5G's Wi-Fi indicator will turn from flashing to steadily lit. Note For setting the WPS on remote device please refer to the device user guide.
Block: If a client MAC address is in the MAC address list, the client is not allowed to connect to the Sunrise Internet Box 5G through Wi-Fi Note: if the MAC address of device are in allow or block list then device is...
Choose Advanced > Wi-Fi > Wi-Fi MAC Filter. Set Filter mode to Allow Click New. In the MAC address: text box, enter 40:4D:8E:6D:80:7 Figure 32 Allowing a Specified Client to Access the Wi-Fi Network Click Confirm. Figure 33 Add a Wi-Fi MAC Address Sunrise Internet Box 5G User Manual Page 48...
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Sunrise Internet Box 5G User Manual Page 49...
Step 1 Choose Advanced > Router > DHCP Step 2 In LAN IP address, enter the two last digits of the Sunrise Internet Box 5G's IP address Step 3 On the DHCP server right click on the button to enable the DHCP server Note On is enabled.
Internet Box 5G does not allocate IP addresses to clients connected to it and IP addresses must be entered from each client. Procedure Step 1 Choose Advanced > Router > DHCP Step 2 Disable DHCP server Step 3 Click Save ----End Sunrise Internet Box 5G User Manual Page 51...
Obtain DNS server address automatically. Or on the Internet Protocol 4 (TCP/IPv4) Properties dialog box, select Obtain an IP address automatically and Obtain DNS server address automatically Step 7 Click OK ----End Sunrise Internet Box 5G User Manual Page 52...
Click New, fill in your designated IP address and the MAC address of your device in the IP and MAC Address Binding List table Step 3 Click Save ----End Figure 36 Bind IP and MAC address Settings Sunrise Internet Box 5G User Manual Page 53...
3.11 Security Settings 3.11.1 Enabling or Disabling the Firewall The Sunrise Internet Box 5G supports the firewall function to control the transmission of data streams and protect your local area network from unauthorized access. Procedure Step 1 Choose Advanced > Security > Firewall Step 2 Select Enable firewall to enable the firewall or clear it to disable the firewall.
User can Block/Whitelist the device either from device drop down or by entering device IP address (LAN IP Address) Note Edit: Modify selected items in the list Delete: Delete selected items in the list Step 5 Click Save ----End Page 56 Sunrise Internet Box 5G User Manual...
You can view the IP addresses of clients connected to the Sunrise Address Internet Box 5G on the Devices page. If the user select the Device from Device drop down the IP is auto populated in this field Click Save Sunrise Internet Box 5G User Manual Page 58...
Note**: Due to Network Address Translation (NAT) remote access to Sunrise Internet Box 5G is not possible. The Sunrise Internet Box 5G supports the virtual server to enable external users to use the services provided in the local area network (LAN) using the Hypertext Transfer Protocol (HTTP), File Transfer Protocol (FTP), and other protocols.
The game server can send a connection request to the external IP address of the Sunrise Internet Box 5G but cannot send the request to the LAN client that tries to access the game server, because the IP addresses of clients are not open to external devices.
Note For details about Trigger Protocol, Trigger Port, Open Protocol, and Open Port, contact your service provider. Figure 41 Special Applications Settings Page 62 Sunrise Internet Box 5G User Manual...
If external users cannot access certain network services provided by the local area network (LAN), use the DMZ function provided by the Sunrise Internet Box 5G to set the client that provides the required network services as the DMZ host; external users can then access these services properly.
Step 2 Enable or disable SIP ALG status Step 3 In SIP port, enter the SIP port number provided by your service provider Step 4 Click Save ----End Figure 43 SIP ALG settings Sunrise Internet Box 5G User Manual Page 65...
Internet dynamically. Procedure Step 1 Choose Advanced > Security > UPnP Settings Step 2 Select UPnP status to enable or disable the UPnP service ----End Figure 44 UPnP Settings Page 66 Sunrise Internet Box 5G User Manual...
Sunrise Customer Services support Network address translation is the process of modifying source and destination IP addresses when IP packets are transmitted across a Sunrise Internet Box 5G or firewall. The purpose of this process is to translate internal (private) IP addresses into external (public) IP addresses to provide a solution to the impending exhaustion of IP addresses.
3.11.9 Filtering Specified Websites The Sunrise Internet Box 5G enables you to specify and filter undesirable websites. Procedure Step 1 Choose Advanced > Security > Domain Filter Step 2 Click New Step 3 In Domain Name, enter the address of the website you want to filter...
Dynamic Domain Name Service (DDNS) is a system for mapping a dynamic IP address on a fixed DNS. When the DDNS is enabled, the Sunrise Internet Box 5G will associate its dynamic WAN IP to a fixed domain name. Then, Sunrise Internet Box 5G services can be accessed through the fixed domain name at anytime, anywhere, without needing to track the Sunrise Internet Box 5G's WAN IP.
In the displayed dialog box, set the parameters as follows Service Domain Name User name Password Provider DynDNS.org www.abc.com admin admin Click Save Internet users will then be able to access your resources by accessing www.abc.com from their browsers Sunrise Internet Box 5G User Manual Page 70...
3.11.11 Blocking a Device Sunrise Internet Box 5G's MAC address filter allows you to block a connected device from accessing other devices on the Sunrise Internet Box 5G’s network or from accessing the Internet. Procedure Step 1 Go to Advanced > Security > MAC Address Filter...
Repeats help user to configure the blocking is to be repeated on selected days Step 4 Enable on Device will block the internet access on check devices Step 5 Click and configure settings according to your needs ----End Figure 49 Parental Control Settings Sunrise Internet Box 5G User Manual Page 72...
This section describes how to view the information about the device. Procedure Step 1 Choose Advanced > System > Device Information Step 2 View the device's information ----End Figure 51 Device Information Sunrise Internet Box 5G User Manual Page 74...
3.12.2 Switching Between Languages This section describes how to switch between the Sunrise Internet Box 5G's user interface languages. Procedure Step 1 Click the drop-down list in upper right corner of the page. Step 2 From the language drop-down list, select the desired language.
Step 3 Enter a new password and confirm it Note The password can only contain numbers, letters, and symbols (English characters only). Step 4 Click Save ----End Figure 53 Changing the Password Page 76 Sunrise Internet Box 5G User Manual...
3.12.4 Restoring Default Settings After you restore the Sunrise Internet Box 5G to its default settings, your personal information will be deleted, and parameters will be restored to their default values. Procedure Step 1 Choose Advanced > System > Reset...
3.12.5 Rebooting the Sunrise Internet Box 5G This section describes how to reboot the Sunrise Internet Box 5G. Procedure Step 1 Choose Advanced > System > Restart Step 2 Click Restart ----End Figure 55 Rebooting the Sunrise Internet Box 5G...
If the Sunrise Internet Box 5G cannot connect to the Internet, use the diagnostics tools to identify the possible causes. Performing a Ping Test If the Sunrise Internet Box 5G cannot connect to the Internet, perform a ping test to identify the possible causes. Procedure Step 1 Choose Advanced >...
Performing a Traceroute Test If the Sunrise Internet Box 5G cannot connect to the Internet, perform a traceroute test to identify the possible causes. Procedure Step 1 Choose Advanced > System > Diagnosis Step 2 Select Traceroute from the Diagnosis method drop-down list box...
Select the corresponding log level from the Display type drop-down list Step 3 Select the corresponding log level from the Display level drop-down list Note All logs are displayed in the output box. ----End Figure 58 System Logs Page 81 Sunrise Internet Box 5G User Manual...
Step 1 Choose Advanced > System > System Settings Step 2 Select the antenna type from the drop-down list (Auto, Internal, External, Mix) Step 3 Click Save ----End Figure 59 Antenna Settings Sunrise Internet Box 5G User Manual Page 82...
Once enabled, all Wi-Fi users connected to Sunrise Internet Box 5G can update the device without logging in. If you do not wish to let other users perform an update, it is recommended that you disable this feature to avoid security risks.
You can set the system to restart within the specified time period. Procedure Step 1 Choose Advanced > System > System Settings Step 2 Select the Scheduled restart check box ----End Figure 61 Scheduled restart Sunrise Internet Box 5G User Manual Page 84...
Note: configuration and potential issues related to Link+ are not part of Sunrise Customer Services support Link+ enables interconnection between devices. Procedure Step 1 Choose Advanced > System > System Settings Step 2 Enable Link+ ----End Figure 62 Link+ Sunrise Internet Box 5G User Manual Page 85...
3.13 Configuring Time Services 3.13.1 Enabling SNTP Enable SNTP (Simple Network Time Protocol) to sync the Sunrise Internet Box 5G to the server time. Procedure Step 1 Go to Advanced > System > Time Settings Step 2 Enable SNTP Step 3...
The maximum data transmission rate is 1Gbps. 4.1.2 What is the input voltage range of my Sunrise Internet Box The input voltage range of your Sunrise Internet Box 5G is 90 VAC to 264 VAC. 4.1.3 What's the coverage area of my Sunrise Internet Box 5G's...
This is normal and does not indicate an issue with Sunrise Internet Box 5G. It is recommended that you unplug Sunrise Internet Box 5G when it is not in use. You can then re-plug it in when you need to use it again.
Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Go to Advanced >...
4.1.12 How do I restore the Sunrise Internet Box 5G to its factory settings? Method 1: Power on the Sunrise Internet Box 5G and use a sharp-pointed object (for example a needle) to press and hold the reset hole. Release when the Power indicator blinks.
1.Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Advanced >...
(SSID) of the clients must be set to ANY or be same as that set on the Sunrise Internet Box 5G. The encryption mode and the security key on the clients must match those set on the Sunrise Internet Box 5G. Otherwise, change the...
Connect your computer to the Sunrise Internet Box 5G's (connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Wi-Fi Settings >...
4.2.2 How do I hide or stop hiding the Wi-Fi SSID? Connect your computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page Choose Advanced >...
4.2.3 How do I create a Wi-Fi blacklist or whitelist? Based on your needs, you can set your Sunrise Internet Box 5G's Wi-Fi to either Blacklist or Whitelist mode by enabling Wi-Fi MAC Filter. In Blacklist mode, devices in the list will not be able to access your wireless network. In Whitelist mode, only listed devices will be able to access your wireless network.
Connect your computer to the Wi-Fi network of your Sunrise Internet Box 5G, or to the LAN port on the Sunrise Internet Box 5G using an Ethernet cable. Open a browser, enter 192.168.8.1 in the address bar, and then enter the password to access your Sunrise Internet Box 5G's web-based management page ...
Sunrise Internet Box 5G’s. Note The WPS feature on your Sunrise Internet Box 5G can only be used if your Wi-Fi device has a WPS button. This WPS button can be a hardware button which is part of your device's hardware.
4.2.6 How can I use WPS PIN to connect a device to my Sunrise Internet Box 5G's Wi-Fi network? You can connect a device to your Sunrise Internet Box 5G's Wi-Fi either using STA PIN or AP PIN. Method 1: Using STA PIN...
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This method is generally supported on PCs or laptops with a wireless network adapter, but not supported on phones. On the Sunrise Internet Box 5G's web UI, go to Advanced > Wi-Fi > Wi-Fi WPS. Enable / generate the PIN Open the network settings on your PC, and enable Current PIN (exact operation may vary with different PCs).
If you experience a sudden slowdown in your Internet connection during normal use, you should check for Wi-Fi squatters. Connect your computer to Sunrise Internet Box 5G, or to the LAN port on the Sunrise Internet Box 5G using an Ethernet cable. Open a browser, enter 192.168.8.1 in the address bar, and then enter the password to access your...
Enter the network configuration information and click Save. Figure 77 Internet Connection Profile Management ----End Sunrise Internet Box 5G User Manual Page 102...
4.3.2 How do I set a data usage limit? Connect your computer to the Sunrise Internet Box 5G's Wi-Fi network (or connect the computer to the Sunrise Internet Box 5G's LAN port using an Ethernet cable). Open your Internet browser. Enter 192.168.8.1 in your browser address bar and log in to your Sunrise Internet Box 5G's web-based management page.