Wallbox Pulsar Plus User Manual

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Questions and answers

Richard D Whiteford

January 31, 2025

Is there a way I can plug in but set a timed schedule to begin and end a charging session? I would like to charge over night when the rates are cheap.

1 comments:

Mr. Anderson

February 10, 2025

To set a timed schedule for charging with the Wallbox Pulsar Plus, follow these steps:

1. Ensure Installation and Pairing – Make sure your Wallbox Pulsar Plus is installed and correctly paired with the Wallbox app.
2. Open the MyWallbox App – Launch the app on your device. If already set up, you should be signed in.
3. Access Scheduling – Navigate to the scheduling section within the app.
4. Set Charge Time – Choose the desired start and end time for charging.
5. Confirm and Save – Save the schedule to activate it.

Once set, the charger will wait until the scheduled time before starting the charging process. If the LED halo is turquoise and pulsing, it indicates that a schedule is set and the charger is waiting to begin at the programmed time.

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Summary of Contents for Wallbox Pulsar Plus

Page 1 User Guide PULSAR PLUS ENGLISH...
Page 2: Table Of Contents
Contents Safety Recommendations Legal Notice Safety Instructions Connector Recommendations Welcome to Wallbox Get to know your Wallbox Pulsar Plus Charger Status Discover myWallbox Wallbox App 1-Download the app 2-Create a myWallbox account/ Log in 3-Adding your first charger 4-List of chargers...
Page 3: Safety Recommendations
Wallbox device. Any resulting damage from such actions is excluded from the warranty. The installation of the Wallbox device must be performed by a qualified electrician in accordance with the perceptive regulation.
Page 4: Connector Recommendations
• If the connector emits smoke or begins to melt, never touch the charging cable. If possible, stop the charging process. In any event, disconnect the power supply from the Wallbox device. • Keep the charging cable out of the reach of children.
Page 5: Welcome To Wallbox
This user guide will show you how to charge your electric vehicle and will also give you the basic functionalities for your interaction with the Wallbox Pulsar Plus.
Page 6: Get To Know Your Wallbox Pulsar Plus
Get to know your Wallbox Pulsar Plus Before you start, please take a quick look over your Wallbox Pulsar Plus. LED HALO BODY FRONT COVER OPENING TOOL CHARGING CABLE PLUG HOLDER PRODUCT INFO STICKER Once your Wallbox Pulsar Plus is ready and powered on, you will operate it through the Wallbox app.
Page 7: Charger Status
Charger Status The Wallbox Pulsar Plus has an LED halo that reflects charging activity using an intuitive colour code. READY The charger remains in this state when it is not connected to a car and ready to be used. CONNECTED The charger detects that it is connected to a car.
Page 8 LOCKED The charger is locked. Only an authorised user can unlock it. User authentication must be done with the Wallbox App or myWallbox portal. ERROR The charger is in fault mode. Do not try to charge in this condition. Contact...
Page 9: Discover Mywallbox
Discover myWallbox.
Page 10: Wallbox App
Wallbox App Download the App Before you start, we recommend that you download the Wallbox app on your smartphone and create a myWallbox account to manage the charger remotely. The Wallbox app is available on PlayStore and AppStore. To download the Wallbox App, scan the QR code.
Page 11: 3-Adding Your First Charger
Please remember that, Wallbox Standard customers are allowed to have a maximum of five users and two chargers. Wallbox Pro customers can add an unlimited number of users and chargers.
Page 12: 5-Sync With Your Charger
Wallbox App Sync with your charger When you connect to a charger the charging sessions are synchronized with myWallbox cloud through the app. The percentage of sessions synchronized is displayed. Manage the charger This screen is shown when you are connected to the charger.
Page 13 Wallbox App SCHEDULES The lower half of the screen shows the schedules programmed. In order to edit or delete a schedule, tap the three vertical points on the right of the schedule. In order to set a new schedule tap on the clock button.
Page 14: 7-Configuration
Wallbox App Configuration In the charger configuration link button, you will find the active configuration options of the charger: POWER SHARING CHARGER INFO POWER BOOST CONNECTIVITY INSTALLATION OPTIONS ADVANCED OPTIONS FIRMWARE UPDATE (IF AVAILABLE) CHARGER INFO This shows information regarding the charger.
Page 15 Wallbox App CONNECTIVITY Pulsar Plus has one additional connection method: • Wi-Fi Wi-Fi The Wi-Fi connection of the charger can be activated or deactivated. Once activated, the list of available networ- ks will appear, when you click on one of them, you will connect to the network or if it is protected, it will ask you to enter the password.
Page 16 Wallbox App ADVANCED OPTIONS In advanced options you can change the energy cost for the charger to make an estimated cost with its sessions. Also, you can perform a system restore to your charger from this screen. INSTALLATION OPTIONS The charger installation options that can be made in this screen include: •...
Page 17: 8-Edit Your Profile
Wallbox App FIRMWARE UPDATE The firmware of the charger can be updated to incorporate new features and improvements. When a firmware update is available, a notification is displayed in the app. Tab the pop- up notification to start the firmware update process and follow the steps.
Page 18: Mywallbox Portal
Portal First access to the myWallbox portal. URL: https://my.wallbox.com/login NOTE: have already created an account using the Wallbox App, use the same username and password when entering the website. Otherwise, create a new account now via the website. Create a myWallbox account Click on the register button.
Page 19 After clicking “Confirm”, you are redirected to a license registration pop-up. have purchased a licence your are a Wallbox Standard user, click on “Continue with this plan”. If you have purchased a Wallbox Pro license, click on “Activate Upper Plan”...
Page 20: Access To The Website
myWallbox Portal Once your account is created, you will belong to a group in which you are the super-administrator. When other users invite you to join their groups, you will not be the super-administrator. You will be just an administrator or user, depending on their group invitation specifications. Access to the website LOG IN Once your account is confirmed, you just need to login to the myWallbox...
Page 21: First Access
myWallbox Portal Then you will receive an email with the instructions on how to create a new password. In case you do not have the email in your inbox, please check the spam folder. Once in your email, click on After clicking on this link, A confirmation popup appears.
Page 22 Then the charger appears automatically in your chargers list. Please remember that, Wallbox Standard customers are allowed to have a maximum of five users and two chargers. Wallbox Pro customers can add an unlimited number of users and chargers.
Page 23 myWallbox Portal CHARGER INFO Once the charger is linked to the account, it is possible to check the current charger info from the myWallbox user account.. The information that appears includes: Locking status: In yellow, the charger is locked. In green, the charger is unlocked. Charger image.
Page 24: Chargers
myWallbox Portal Chargers Access the charger’s details by clicking on the charger in chargers list. From here you will be able to: • Modify the “charger name”. • Get charger info. • Interact with the charger. • See statistics graphs for the current year. •...
Page 25 myWallbox Portal INTERACT WITH THE CHARGER From the charger details page you can interact with your charger in the following ways: • Lock/unlock charger. Locked charger, action available. Unlocked charger, action available. AMPS In case of not being available, the icon is displayed in grey but still displays if the charger is locked/unlocked.
Page 26: Statistics
myWallbox Portal USERS LIST List of users who have access to the current charger. The list includes the functionality of knowing which users are able to use the chargers and assigning/unassigning the users from the charger. Just superadmininstrators and administrators are able to see this list and interact with it. Color meaning: Not possible to modify the charger assignment as it is an admin user.
Page 27: Users
myWallbox Portal At any moment you can generate an Excel report by just clicking on “Generate report”. Users Manage the users that have access to the chargers. ADD A USER TO YOUR GROUP Add a new/existing user to the group to give them access to the chargers. Fill in the user information and set user or administrator permissions.
Page 28 myWallbox Portal Then invited user appears automatically in the users list Once the invitation is sent, a (in case it doesn’t appear, refresh the page). confirmation popup appears and confirms an invitation has been sent to the user. USER INFO Once the user is linked to the group, it is possible to see main information from the users list.
Page 29 From here you will be able to: • Get the user’ s main information. • Modify RFID value (only applies to Wallbox Commander 2 and Copper models). • Get the list of the chargers assigned/not assigned to the user from the group, assign/unassign chargers from/to the user.
Page 30: User Account Menu
myWallbox Portal User account menu On the top-right hand side of the screen you can access the user configuration. Here you will be able to modify your user configuration.
Page 31: Maintenance
• Remember that you must make sure that the power supply is turned off before you start cleaning your charger. • If you want to clean your Wallbox we recommend that you use a soft, dry or damp cloth. Do not use a spray or direct water stream to clean your Wallbox charger.
Page 32 Also, you may need to update the firmware of the charger. Enter your Wallbox app and select Settings and see if at the bottom there is a little pop up saying “Updates are available for this charger”. If so, select this and update the firmware of the charger.
Page 33 Check your Wi-Fi modem as well to make sure it is functioning properly. Warning messages Your power supply is constantly checked by the Wallbox in order to ensure safe operation. If one of the parameters is outside the correct operating range, the Wallbox will not allow you to charge your...
Page 34: Service
Bluetooth and allow the device to sync to your phone. This will let the charger send the statistics using bluetooth instead of Internet. Reset the charger system. Inside the Wallbox app go to: Settings > Advanced Options > Restart. Service Need more assistance? You can reach out to us: België/Belgique...

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