Awareness Technology Stat Fax 4700 Operator's Manual page 58

Error Messages (Continued)
Error Message
"Mechanism Error"
"Mechanism Jam"
"Mechanism Timeout"
"Updating internal firmware"
"Abnormal filter index cnt=x"
"Please turn instrument off, pause,
then back on. Call service if
problem persists."
OR
Filter Wheel Error, cnt = "x"
FTDI initialization error
===========================
Hardware Init Error (#10)
"Wheel Speed out of range"
"Wheel not spinning properly"
54 Stat Fax
Indicates that the mechanism is not receiving any updated
position information from the sensors.
Be sure to use the correct carrier.
Check for badly placed carrier and free the jam. 3.
Contact Technical Support.
Indicates that the motor appears to be turning but no
response is received from the sensors.
Contact technical support.
If the system finds an old version of FTDI firmware, flag
message displays and it is updated automatically. Do not
turn off the unit until the update is complete.
During startup, if the filter wheel index count does not get
3 consecutive readings that are either 4, 6, or 8, this error
message will show on the display.
When starting an assay, if the filter count does not match
the count determined at startup, this error message will
show on the display. "x" = the last count.
This message will be seen if the FTDI startup initialization
fails, tries again, but then fails a second time.
=======================================
If the FTDI initialization fails again, the user will see this
message. If turning the instrument off and then back on
does not resolve the error, there is a Troubleshooting
button which requires contacting Technical Support for a
passcode.
This message indicates a change in filter wheel speed.
This is usually temporary. If it becomes persistent it
indicates a need for service.
This message will be posted if the 'Wheel Speed out of
range' message is displayed more than 3 times.
"Wheel not spinning properly. Fix the issue and restart the
unit' will be displayed and all screen functions will be
disabled.
Check that filter wheel and filter wheel motor belts are
properly installed. Check rotation of filter wheel motor, jack
shaft and filter wheel for possible binding. Check that the
filter wheel motor is plugged into its connector.
® 4700 Operator's Manual Doc. 4700 Rev. G
Explanation