Error Messages - Awareness Technology Stat Fax 4700 Operator's Manual

4.2 Error Messages

Error Messages are displayed when the instrument fails to operate. They are intended to help the
user locate the problem. Some error messages require action in order to clear them. Most require
help from technical support.
Error Message
"i2c Bus error, 0xNN. Unit
may need service. Try power-
off, wait, power-on"
"BAD" next to a filter
"Calibration Checksum Faulty"
"Check unit calibration"
Or
"Check Calibration"
"Default settings loaded"
"Error: Offset value out of
range"
Error Saving Assay Data!
"Factory Data Not Saved"
"Factory Settings Invalid"
or
"User Settings Invalid "
"Home Sensor Malfunction"
"Lamp/Filter Volts Low"
Stat Fax
If restarting the instrument does not clear this message,
contact technical support.
This message will be posted if an assay was previously
programmed with a filter that is no longer in the instrument.
Delete or Edit the filters. If this is not the problem, contact
technical support.
Contact Technical Support
In the event calibration has become corrupted. Recall
Calibration from the Utility Menu can be used to restore the
Factory Calibration.
Retrieval of unit parameters changed since the instrument was
first shipped from the factory could not be completed – the
original factory unit parameters were restored.
Offset value is not in the range of 20 – 250 – contact technical
support
This indicates the instrument is not able to store assay
information into memory. If less than 120 assays have already
been stored, contact technical support.
Contact Technical Support
Contact Technical Support
This occurs when the mechanism travels to the front and then
travels back, searching for home, and finds that it has gone too
far. Contact technical support.
This can indicate the use of a faulty or wrong type of carrier.
If the error message appears when the instrument is turned on,
but before attempting to read a strip, be sure that the light is
on. If not, check the voltage to the lamp and replace the lamp if
necessary. If problem continues, contact Technical Support.
4700 Operator's Manual Doc. 4700 Rev. G
®
Explanation
53