Reboot Device; Erase All Data - Western Digital My Cloud Home Duo User Manual

1. Access the My Cloud Home device with the My Cloud Home mobile app or web
app.
2. Select the
3-line menu
expand the menu system.
3. Select the
Settings
4. The Settings window will open and display information and settings specific to
this My Cloud Home device.
5. Select the current My Cloud Home device name listed under
. This will expand the
STORAGE
6. Select the
Analytics
7. Change the current Analytics setting by tapping the toggle switch.
8. Once modified, select the back arrow next to Analytics.

Reboot Device

To reboot a My Cloud Home device through the My Cloud Home mobile app or web app,
follow these steps:
1. Access the My Cloud Home device with the My Cloud Home mobile app or web
app.
2. Select the
3-line icon
expand the menu system.
3. Select the
Settings
4. The Settings window will open and display information and settings specific to
this My Cloud Home device.
5. Select the current My Cloud Home device name listed under
. This will expand the
STORAGE
6. Toward the bottom of the Device Settings list is the option
option to remotely reboot the My Cloud Home device.
7. Your mobile device will now prompt you if you want to reboot the My Cloud
Home device. Select the option
8. The My Cloud Home device will now reboot. This process may take a few
minutes.

Erase All Data

Warning!
Performing this function will delete all data, users and the owner on your My Cloud Home
device. The unit will be reset to factory default and will need to be setup using your online My Cloud
Home Account.
To perform this function on your My Cloud Home device from the My Cloud Home mobile
app or web app, follow these steps:
1. Access the My Cloud Home device with the My Cloud Home mobile app or web
app.
2. Select the
3-line icon
expand the menu system.
3. Select the
Settings
4. The Settings window will open and display information and settings specific to
this My Cloud Home device.
5. Select the current My Cloud Home device name listed under
. This will expand the
STORAGE
My Cloud Home / My Cloud Home Duo
User Manual
in the upper left-hand corner of the screen. This will
option.
menu.
Device
option.
in the upper left-hand corner of the screen. This will
option.
menu.
Device
.
Reboot
in the upper left-hand corner of the screen. This will
option.
menu.
Device
CURRENT
CURRENT
. Select this
Reboot
CURRENT
Settings
20