Honeywell Home 9000 Series User Manual
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Honeywell Home 9000 Series User Manual

Smart colour touchscreen thermostat
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9000 Series Smart Colour
Touchscreen Thermostat
User Guide

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Summary of Contents for Honeywell Home 9000 Series

  • Page 1 9000 Series Smart Colour Touchscreen Thermostat User Guide...

  • Page 2: Features Of Your Thermostat

    Features of Your Thermostat With your new thermostat, you can: • Connect to the Internet to monitor and control your heating/cooling system. • View and change your heating/cooling system settings. • View and set temperature and schedules. • Receive alerts via email and get automatic upgrades. •...
  • Page 3 Welcome Congratulations on your purchase of a smart colour touchscreen programmable thermostat. When registered to Total Connect Comfort Solutions, you can remotely monitor and control the heating and cooling system in your home—you can stay connected to your comfort system wherever you go. Total Connect Comfort is the perfect solution if you travel frequently, own a vacation home, or manage an investment property or if you are simply looking for peace of mind.

  • Page 4: Table Of Contents

    Table of Contents About your new thermostat Adjusting Security Settings......23 Home Screen Quick Reference ....1 Smart Response Technology ....24 Compressor Protection ........25 Installation Auto Changeover ..........26 Connecting to Your Wi-Fi Network ....3 Setting Advanced Preferences ....27 Registering Your Thermostat Online ..6 Disconnecting Your Wi-Fi Network ..30 Operation Reconnecting Your Wi-Fi Network ..31...

  • Page 5: About Your New Thermostat Home Screen Quick Reference

    Quick Reference: Home Use HOME. Touch to display Home screen. FAN. Select fan mode. SYSTEM. Select system mode (heat/cool). MENU. Touch to display options. Start here to set a program schedule. CURRENT SCHEDULE. Change temperature setting and select temporary or permanent hold.
  • Page 6 Setting Up Your Thermostat Setting up your programmable touchscreen thermostat is easy. Connect it to your home wireless network. Register online for remote access.

  • Page 7: Connecting To Your Wi-Fi Network

    Connecting to Your Wi-Fi network 1. Connect the Wi-Fi network. MENU 1a. Touch MENU > Wi-Fi Setup. Wi-Fi Setup -OR- Touch to connect the thermostat to your Wi-Fi network. The screen displays the message “Searching for wireless networks. Please wait...” after which it displays a list of all Wi-Fi networks it can find.
  • Page 8 Connecting to Your Wi-Fi network 2b. Using the keyboard, touch the characters that spell out your home network password. 2c. Touch Done. The thermostat displays “Connecting to your network. Please wait...” then shows a “Connection Done Successful” screen. 2d. Touch Next to display the registration information screen.
  • Page 9 Connecting to Your Wi-Fi Network To register your thermostat, follow the instructions beginning on page 6. Note: The Register Online screen remains active until you complete registration and/ or touch Done. Done Note: If you touch Done before you register online, your home screen displays an orange alert button telling you to register.

  • Page 10: Registering Your Thermostat Online

    Registering Your Thermostat Online To view and set your Wi-Fi thermostat remotely, you must have a Total Connect Comfort account. Use the following steps. 1. Open the Total Connect Comfort web site Go to https://info.mytotalconnectcomfort.com/en-AU...
  • Page 11 Registering Your Thermostat Online 2. Login or create an account. If you have an account, click Login – OR – Create An Account Click 2a. Follow the instructions on the screen. Check your email for an activation message from My Total Connect Comfort.
  • Page 12 33-00233-05 This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1800 049 687 © 2019 Resideo Technologies, Inc. The Honeywell Home logo is used under license from Honeywell International Inc. All rights reserved. 33-00233—05 M.S. Rev. 06-19 enter the thermostat’s unique...
  • Page 13 Registering Your Thermostat Online When the thermostat is successfully registered, the Total Connect Comfort registration screen will display a SUCCESS message. You can now control your thermostat from anywhere through your laptop, tablet, or smartphone. Total Connect Comfort free GET IT ON °...

  • Page 14: Setting The Time/Date

    Setting the Time/Date 1. Touch the current time. The screen displays Set Time/Set Date. Set Time Date. 2. Touch 3. Touch until the proper time/date is displayed. Done Cancel 4. Touch to save or ignore changes. Note: This thermostat will automatically update for daylight saving time (if observed in your area) and all date/time information is stored.

  • Page 15: Setting The Fan

    Setting the Fan 1. Touch to display fan settings. 2. Touch On, Automatic, Circulate, or Follow Schedule. Done 3. Touch Done to save and exit. Fan is always on. Automatic: Fan runs only when the heating or cooling system is on. Circulate: Fan runs randomly about 35% of the time (home use only).

  • Page 16: Selecting System Mode

    Setting System Mode 1. Touch SYSTEM to display system settings. SYSTEM 2. Touch desired option: Heat: Thermostat controls only the Done heating system. Cool: Thermostat controls only the cooling system. Off: Heating/cooling systems are off. Automatic: Thermostat selects heating or cooling as needed depending on the indoor temperature.

  • Page 17: Preset Energy-Saving Schedules

    Preset Energy-Saving Schedules This thermostat uses default Energy Saver settings that can reduce your heating/cooling expenses. To customise settings, see next page. Heat Cool Heat Cool Period Start time (Mon-Fri) (Mon-Fri) (Sat-Sun) (Sat-Sun) Wake 6:00 am 22°C 26°C 22°C 26°C Leave 8:00 am 17°C...

  • Page 18: Adjusting Program Schedules

    Adjusting Program Schedules 1. Touch MENU. MENU 2. Select Create/Edit Schedule. y Touch View/Edit to view the full schedule and make a quick adjustment. Create Edit Schedule y Touch Guide Me to create a schedule by answering simple questions. y Touch I’ll do it myself to manually create a program schedule.
  • Page 19 Adjusting Program Schedules I’ll do it myself If you selected on the Create/Edit Schedule screen (page 14), follow these steps: 1. Select the days to schedule, touch Next. Wake 2. Touch to set your Wake time for Next selected days.
  • Page 20 Adjusting Program Schedules 3. Touch to set Heat and Cool temperatures for the Wake period, then touch Done. 4. Touch other time periods (Leave, Return, Sleep) to set time and temperatures for each. 5. Touch Done to save and exit. Note: Touch Delete Period...

  • Page 21: Overriding Schedules-Home

    Overriding Schedules: Home Use 1. Touch to adjust the temperature (right side of screen) and the Hold Until time (left side). The schedule will resume when the Hold Until time expires. 2. Touch Switch to Permanent Hold to keep the same temperature until you change it or resume the program schedule.

  • Page 22: Viewing Equipment Status

    Viewing Equipment Status 1. Touch MENU. MENU 2. Select Equipment Status. 3. Touch to view the status of all the equipment your thermostat is controlling. Depending on how your thermostat was installed, the Equipment Status screen can report Equipment Status data about the following systems: y Heating and cooling y Fan...

  • Page 23: Setting Vacation Hold-Home

    Setting Vacation Hold: Home Use This feature helps you save energy while MENU you are away, and restores comfortable settings just before you return home. Vaca on Mode 1. Touch MENU. 2. Select Vacation Mode. 3. Touch to select the date you Next leave, then touch for further...

  • Page 24: Customising Screen Colour

    Customizing Screen Colour You can customise your thermostat MENU display to match your décor. 1. Touch MENU. Color Themes 2. Touch Colour Themes. 3. Select the name of a colour to use a predefined background, or select Custom to define you own background colour and text.

  • Page 25: Setting Preferences

    Setting Preferences Preference menu options let you select MENU how the thermostat displays information or responds to certain situations. Preferences MENU and select Preferences. 1. Touch 2. Select an option and follow prompts: y Reminders y Utility Schedule Options y Backlight y Smart Response Technology* y Advanced Preferences y Restore Default Schedule...

  • Page 26: Cleaning The Thermostat Screen

    Cleaning the Thermostat Screen When you select the Clean Screen MENU option, the screen is locked so you don’t accidentally change settings Clean Screen while you clean. 1. Touch MENU. 2. Select Clean Screen. A prompt asks if you want to clean the screen for 30 seconds.

  • Page 27: Adjusting Security Settings

    Adjusting Security Settings You can adjust security options to prevent MENU unauthorized changes to system settings. 1. Touch MENU and select Security Security Se ngs Settings. Change Lock Mode. 2. Select 3. Select an option and follow prompts: Unlocked: Full access allowed. Change Lock Mode Partially locked: Only temperature can be changed.

  • Page 28: Smart Response Technology

    Smart Response Technology This feature (home use only) allows the thermostat to “learn” how long the heating/cooling system takes to reach programmed temperature settings, so the temperature is reached at the time you set. For example: Set the Wake time to 6:00 am, and the temperature to 22°C.

  • Page 29: Compressor Protection

    Compressor Protection The thermostat keeps the compressor off for a few minutes before restarting, to prevent equipment damage. During this “off” time, the message “waiting for equipment” is displayed on screen.

  • Page 30: Auto Changeover

    Auto Changeover This feature is used in climates where both air conditioning and heating are used on the same day. When the system is set to Automatic, the thermostat automatically selects heating or cooling depending on the indoor temperature. Heat and cool settings must be at least 3 degrees apart.

  • Page 31: Setting Advanced Preferences

    Setting Advanced Preferences You can change options for a number of MENU system functions. Although many options, such as language and temperature indication Preferences settings are the same for all setups, others depend on the type of system you have. 1.
  • Page 32 Setting Advanced Preferences Advanced Preferences Options (MENU > Preferences > Advanced Preferences) Screen Title Settings and Options Select Non-programmable or Programmable. Programmable Scheduling Options uses default or customised programming to automatically raise and lower temperature settings for different times of day. Temperature Indication Scale Select Fahrenheit or Celsius.
  • Page 33 Setting Advanced Preferences Advanced Preferences Options (concluded) Screen Title Settings and Options Temperature Limits Select the Minimum Cool and Maximum Heat Limit. Keypad Lockout Select Unlocked/Partially Locked/Locked. Clock Format Select 12 Hour or 24 Hour. Select Off or On. If set to On, the system will automatically Daylight Saving Time change time/date to account for daylight saving.

  • Page 34: Disconnecting Your Wi-Fi Network

    Disconnecting Your Wi-Fi Network If you need to disconnect the thermostat MENU from your Wi-Fi network (for example, you’re replacing your router), follow Wi-Fi Setup these steps: 1. Touch MENU. 2. Select Wi-Fi Setup. 3. Touch Disconnect from Network. The thermostat will display a question to confirm your selection.

  • Page 35: Reconnecting Your Wi-Fi Network

    Reconnecting Your Wi-Fi Network 1. Touch MENU. MENU 2. Select Wi-Fi Setup. Wi-Fi Setup 3. Touch the name of the network you want to use. The thermostat may display a password page. 4. To enter a password, touch characters to spell out your home network password, then touch Done.

  • Page 36: Unregistering Your Thermostat

    Unregistering Your Thermostat If you remove the thermostat from your Total Connect Comfort website account (for example, you’re moving and leaving the thermostat behind), follow these steps: 1. On mytotalconnectcomfort.com log into your account. 2. Under My Account, select Edit My Profile.

  • Page 37: Changing System Setup

    Changing System Setup If the thermostat is reset to factory default MENU settings, you need to change the thermostat settings to match your heating/cooling System Setup system. Your contractor did this when the thermostat was installed. Follow these steps to setup the thermostat, or call your contractor to do it.
  • Page 38 Changing System Setup Note: Touch the orange Help button on any screen for more information. System Setup Options (MENU > System Setup) Screen Title Settings and Options Language English/Français/Español. Thermostat Home(Thermostat is used in a residential (default). installed in Touch THERMOSTAT button to display a screen where you can enter a Your thermostat...
  • Page 39 Changing System Setup System Setup Options (concluded) Screen Title Settings and Options Your heating If you selected Hot Water or Steam on “Your system type,” select the system type specific heating system here. Number of cooling Select 1 Stage (default) or 2 Stages. If you are unsure, note which stages wires are connected: ‘Y’...

  • Page 40: System Setup

    System Setup Note: Your contractor already setup your thermostat. You should not need to perform any setup. Follow these instructions only if you do a factory reset. Before connecting to your Wi-Fi network, you need to set initial thermostat options Next to define your heating/cooling system: •...
  • Page 41 System Setup 3. Touch Next, or name the thermostat location—touch THERMOSTAT and follow the rest of the instructions. 4. Select what your thermostat will control and touch Next. Note: Touch the orange Help button on Next any screen for more information. Next...
  • Page 42 System Setup 5. Select your system type and touch Next. The system type determines other selections for completing initial setup. Use the checklist from Step 6d when making selections. 6. Touch Next after making selections on Next each screen. Done 7.

  • Page 43: Frequently Asked Questions

    Frequently Asked Questions Q: Will my thermostat still work if I lose my Wi-Fi connection? A: Yes, the thermostat will operate your heating and/or cooling system with or without Wi-Fi. Q: How do I find the password to my router? A: Contact the manufacturer of the router or check the router documentation.
  • Page 44 Frequently Asked Questions Q: I registered on the Total Connect Comfort website but was unable to login using my new account. A: Check your email and ensure that you received an activation email. Follow the instructions to activate your account and then login to the website. Q: I have signed up on Total Connect Comfort website and have not received a confirmation email.

  • Page 45: Getting Help And Responding To Alerts

    Getting Help and Responding to Alerts Your thermostat offers two types of assistance, if these assistance options do not answer your questions, review the FAQs (pages 39-40) and Help troubleshooting tips (page 44). On screen help Most displays include an orange Help button.
  • Page 46 Getting Help and Responding to Alerts On screen alerts Your home screen will display a large orange button when you need to correct a setting or system problem. 1. Touch the button, the thermostat displays instructions for completing the task to which you were alerted. 2.

  • Page 47: Software Updates

    Software Updates The Wi-Fi app periodically issues updates to the software for this thermostat. The updates occur automatically through your Wi-Fi connection. All your settings are saved, so you will not need to make any changes after the update occurs. Updates occur in the early morning.

  • Page 48: Troubleshooting

    Troubleshooting If you have difficulty with your thermostat, please try the following suggestions. Most problems can be corrected quickly and easily. Display is blank • Check circuit breaker and reset if necessary. • Make sure power switch at heating and cooling system is on. •...
  • Page 49 Glossary Heat Pump heating/cooling system Heat pumps are used to heat and cool a home. If your old thermostat has a setting for auxiliary or emergency heat, you likely have a heat pump. Conventional heating/cooling system Non–heat pump type systems; these include air handlers, furnaces or boilers that run on natural gas, oil or electricity.

  • Page 50: 5-Year Limited Warranty

    5-Year Limited Warranty Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of five (5) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option).
  • Page 52 Apple, iPhone, iPad, IPod touch and iTunes are trademark of Apple Inc. All other trademarks are the property of their respective owners. © 2019 Resideo Technologies, Inc. The Honeywell Home logo is used under license from Honeywell International Inc. All rights reserved.

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