Mitel 600 Series User Manual
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Mitel 600 Series User Manual

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MIVOICE OFFICE 400
MITEL 600 SIP-DECT PHONES
USER GUIDE
eud-1657_en / 1.0 – R4.0 – © 06.2015

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  • Page 1 MIVOICE OFFICE 400 MITEL 600 SIP-DECT PHONES USER GUIDE eud-1657_en / 1.0 – R4.0 – © 06.2015...

  • Page 2: Welcome

    Welcome... Welcome to the user guide for the Mitel 612 SIP-DECT / Mitel 622 SIP-DECT / Mitel 632 SIP-DECT / Mitel 650 SIP- DECT cordless phones for MiVoice Office 400 communica- tion systems. This user guide will assist you with the use of your phone and introduce you step by step to the functions and configu- rations.

  • Page 3: Safety Information

    You should protect your phone with a PIN so that no-one can make phone calls at your expense. A code will also protect your personal settings. When carrying the cordless phone around, you should lock the keypad so it cannot be acciden- tally activated. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 4 Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 5: Dealing With Batteries

    To dispose of the battery packs Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate collection point for recycling. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 6: Document Information

    • Valid as of MiVoice Office 400 R4.0 • In PDF Viewer, click on this link to download the latest version of this document: https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1657_en.pdf?get&DNR=eud-1657 • Copyright © 06.2015 Mitel Networks Corporation Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 7: Table Of Contents

    Index ........... 80 Mitel 600 SIP-DECT Phones...

  • Page 8: Information About The Mivoice Office 400 Communication System

    • An announcement is indicated on all phones that support announcements. • Fast take (*88) allows you to take a call from one phone on another. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 9 The Self Service Portal a web-based application for phones on an MiVoice Office 400 communication system. The Self Service Portal helps you con- figure and adapt your personal settings of your Mitel SIP-DECT cordless phone, i.e. the display language or the personal call routing, directly and autonomously on your PC.

  • Page 10: Keys, Display And Menu Guidance

    Using your phone......18 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 11: Key Designations And Sockets

    Keys, display and menu guidance Key designations and sockets Note: The image of the phone corresponds to the Mitel 622 SIP-DECT. No. Key Press In the state... Description Loudspeaker LED indicator 3-coloured LED as per table in "LED overview", page 21...
  • Page 12 • Delete all entries in list • Editor • Delete all characters Navigation key up, short • Idle state, in a • Call up configured connection function • Menu, list, • Navigation editor Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 13 • Call up the switch off menu • In a connec- tion • Ending a call • Menu, list • Back to idle state • Editor • Exit editor without changes. long all states Activate/deactivate phone Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 14 Idle state Configure key SOS key Short or • Idle state Pre-configured emer- (Mitel 632 SIP-DECT long gency number is selected • With locked only) keypad not in phone book Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 15: Display Symbols

    – poor radio connections (system radio station far away), – high loudspeaker or ring tone volume, – frequent activation of key and display backlighting, – Bluetooth operation and – an activated vibration alarm Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 16 Bluetooth headset ready for use Active Bluetooth connection Keypad locked Phone locked Alarm sensor activated (Mitel 632 SIP-DECT only) Call filter active microSD card integrated (not for Mitel 612 SIP-DECT) Alarm clock Appointment call Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 17 Keys, display and menu guidance Connection status, info Activated profile Hi-Q (Mitel 650 SIP-DECT only) Device menu Save • Device menu • Options Information Settings Navigation menu Presence state Available (default) Meeting Busy Absent Not available Note: The display symbols for the function key are shown in "Overview of availa- ble functions", page 67.

  • Page 18: Using Your Phone

    The local system menu contains more settings. More information about these functions can be found in the corresponding chapters of this User's Guide. Access is available using the Menu ) function key. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 19 ). To find out how to configure the navigation key, refer to the chap- ter "Configuring keys", page 66. More information about the navigation key can also be found in the legend ("Navigation key", page 12). 1) not available Mitel 612 SIP-DECT Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 20 You can use the Correction key to correct an incorrect character. You can use the End key to cancel without saving or, in the menu, return to the idle state. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 21 • Telephone not connected to the charging unit Flashes fast • Phone is outside the system’s service area • No-movement, man-down and escape alarm activated (Mitel 632 SIP-DECT only) • Alarm call, message Flashes slowly • New entries in the info area •...

  • Page 22: Phoning

    Functions with OpenCount..... . . 41 Setting functions by remote control ....42 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 23: Making Calls

    The connection is rejected and, depending on the system configuration, the caller either hears the busy tone or is forwarded to a preconfigured destina- tion. Deactivating acoustic call signalling: Press the softkey during the ringing phase. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 24 To make a phone call with the headset. You can choose between a corded headset and a Bluetooth headset (not available for Mitel 612 SIP-DECT). All the headset mode configuration possibilities can be found in "Using a headset (corded or Bluetooth)", page 50.

  • Page 25: Initiating Calls

    With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. The number is not dialled until you press the Call key. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 26 For further information, please see "Using the soft- keys / hotkey / side keys / navigation key", page 19 and "Dialling with a configurable key (VIP list)", page 28. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 27 You can specify in the List access menu ("Managing list access", page 61) whether you want to use the local list or the system list (PBX). Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 28 The connection is set up. Activating another Mitel phone for making calls You want to make a call on another Mitel phone using your personal set- tings, for example on a colleague’s phone or in a meeting room. Mitel 600 SIP-DECT Phones...
  • Page 29 "Changing the user PIN", page 57. Private call with PIN You want to make a private call on your phone or on another Mitel phone. With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls.
  • Page 30 Answering call waiting You are in a call and hear the call waiting tone. Another user is urgently try- ing to reach you. You can either answer, deflect or reject the call. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 31: Using Functions Before/While In A Call

    Putting a call partner on hold (you are in a connection): Press the function key for Menu ( ). Scroll to Hold and press the softkey. ➔ Your call party is put on hold. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 32 You called someone and hear the busy tone or the ring-back tone. Press the function key for Menu ( ). Scroll to Callback and confirm with the softkey. ➔ Depending on the communication system, you may hear the acknowledge- ment tone. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 33 ( ) > Drop. ➔ A callback makes you aware of the waiting call party. 2. Press the Call key. ➔ You are now back through to your original call partner. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 34 Press the function key for party. ➔ The call party on hold is now included in the call. Leaving a conference call: Press the End key. ➔ The other conference parties remain in the call. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 35 The take function can be used to transfer calls between your phones. Requirement: You are in the one number user concept (see "One number user concept", page 8). Picking up own call (you are connected to another Mitel phone: Mitel SIP-DECT phone: Press the function key for Server menu ( ).

  • Page 36: Organising Absences From The Desk

    Select the presence profile you want and press the softkey. ➔ Presence profile is activated. Note: The presence profiles are also available in the menu: Menu > Presence. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 37 Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 38: Voice Messages

    Contact your system administrator for more information. For more information on voice mail, please refer to chapter "Configuring voice mail", page 64. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 39: Functions For Special Situations

    Seite 54). For an appointment call, the set ring tone is turned on for 1 minute and the corresponding text with the symbol appears on the display. The LED is flashing red. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 40 Activating personal call routing: Press the function key for Server menu ( ). Scroll to Pers. routing and press the softkey. Select the call routing type you want and confirm with the softkey. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 41: Functions With Opencount

    Mitel communication system and enables the logging, the administration, and the analysis of all call and connection data. If an OpenCount is integrated in your Mitel communication system, the following additional features are also available on your phone. PIN telephony PIN telephony is part of OpenCount.

  • Page 42: Setting Functions By Remote Control

    Phoning For further information refer to the product-specific OpenCount user guides on our website (www.mitel.com) or contact our system administra- tor. Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone.

  • Page 43: Personalizing Your Phone

    Configuring keys ....... 66 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 44: Configuring The Display

    In charger Setting for whether/how long the display backlight remains on even if the phone is in the idle state or is con- nected to the charging unit (Light off, 1-240 seconds). Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 45 "LED overview", page 21. • Operational LED slowly flashes green or orange when the phone is in the idle state. • Incoming call LED quickly flashes green or orange for an incoming call. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 46 Scroll to Settings and press the softkey. 1. Scroll to LED display and press the softkey. 2. Scroll to the feature you want and activate/deactivate the setting with the Change softkey. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 47: Configuring Audio

    Configuring audio This section explains how to set audio properties. Setting volume during a call Setting the sound volume during a call (Mitel 612 SIP-DECT only): Press side keys. Or: Press horizontal navigation keys. Note: If these keys have been assigned functions that differ from the factory default, you will have to hold down the keys to access the volume settings.
  • Page 48 Ringer Activate/deactivate call signalling by means of the ring tone. is displayed when activated. • Vibracall Activate/deactivate call signalling by means of vibration. (not Mitel 612 SIP- DECT) • Corded headset Call signalling additionally in the headset. • Noise detection Your phone automatically increases the ringing volume in noisy surroundings.
  • Page 49 In a loud environment the phone tries to improve the voice transfer (not for connections with Bluetooth head- set and in hands-free mode). We recommend that you create a "Loud environment" profile. LED display Select settings for LED display. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 50 "Safety information", page 3). • To find out how to make phone calls with the headset, refer to the chap- ter "Making a call using a headset (corded or Bluetooth)", page 24. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 51 Note: The opening of the headset connection is closed with a captive cover on the Mitel 632 SIP-DECT. If the headset is not in use, please close the opening so the phone can be used in accordance with its protection class. Remove the cover by pulling it at the top edge of the housing.

  • Page 52: Cordless Phone Functions

    If you cordless phone cannot find a system, the display shows "No system". You can switch to an available system using Menu > System > New system (see "Managing communication systems", page 57). Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 53 Change softkey. ➔ The phone is now locked; is displayed. Unlocking the phone: 1. Press the softkey. 2. Enter the PIN and press the softkey. ➔ The phone is unlocked. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 54: General Settings

    • If you are in call, the appointment call is made as soon as you end the call. The following configuration options are available for selection for an appointment call: Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 55 System menu and press the softkey. 1. Scroll to Call waiting and press the softkey. 2. Select allow call waiting (On) or not allowed (Off) and confirm with the soft- key. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 56 This does not affect phone access to the communication system or the PIN. Resetting settings: Press the function key for Menu ( ). Scroll to Security and press the softkey. Enter the PIN and press the softkey. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 57 2. Enter access code, call number and PIN (the access code is provided by your system administrator) and follow the instructions on the phone. ➔ The phone will search for available communication systems. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 58: Configuring Menu Settings

    Displays the entries in the call list. If there is an entry in the phone book for a call number then the corresponding name is displayed. Voice box Displays new messages in the voice box. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 59 Setting Description Bluetooth Turning the Bluetooth function on/off and setting it (not Mitel 612 SIP-DECT, see "Using a headset (corded or Bluetooth)", page 50). Man-down alarm, no- Turning the alarm sensor on/off and setting it movement alarm, (Mitel 632 SIP-DECT only).
  • Page 60 Setting call filters: Press the function key for Menu ( ). Scroll to Call filter and press the softkey. Scroll to the desired setting and edit the entries. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 61 No calls are signalled acoustically as long as the phone is connected to the charging unit. Calls are entered in the call list. Silent charging does not apply for charging via the USB connection. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 62 Device options and press the softkey. Scroll to the setting you want and activate/deactivate the setting with the Change softkey. Note: Press the function key if required and select the required settings. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 63: Phone Books

    Private contacts are available via the navigation key up. VIP list Displays the entries in the call number list. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 64: Configuring Voice Mail

    (except in your private local phone book). Instead, you use one of the following options: • If, alongside your Mitel SIP-DECT cordless phone, you have another MiVoice Office 400 system phone, you can use this phone to create new contacts.
  • Page 65 4. Scroll to Play and press the softkey. 5. Press the softkey to select a displayed voice mail number. 6. You can check your personal greeting text and re-record it if necessary. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 66: Configuring Presence Profile

    You can configure 2 of the 3 softkeys; the key assign- ment is retrievable in the idle position only. Side keys You can configured 2 or 3 side keys; the key assign- ment is retrievable in the idle position only. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 67 You can configure the navigation keys; the key assign- ment is retrievable in the idle position only. Hotkey You can save up to 6 call numbers or a function to the (not Mitel 612 SIP- hotkey; the key assignment is retrievable at any time. DECT) SOS key You cannot configure the SOS key yourself.
  • Page 68 Job list Direct access to the local job list. Bluetooth on/on/off Bluetooth on/off (not Mitel 612 SIP-DECT). Direct access to the local Bluetooth menu (not Bluetooth settings Mitel 612 SIP-DECT). This function is not supported on the MiVoice Office 400 Data management communication system R4.0.
  • Page 69 R4.0. Personal call routing Direct access to the call routing menu. menu Power off Direct access to the local power off menu. Profiles Direct access to the selection of audio profiles. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 70 Direct access to the local menu to write and send a new Text message: Send text message. Text message: Prede- Direct access to the locally predefined text messages. fined Text messages Direct access to the local text message menu. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 71 Direct access to the alarm clock settings. Time/alarm menu Direct access to the local time/alarm menu. Access code for fea- This function is not supported on the MiVoice Office 400 ture communication system R4.0. Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 72: Product And Safety Information

    Data protection....... . 76 Limited Warranty (Australia only) ....76 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 73: Technical Data

    Drop resistance • 1.5 m on concrete without damage (only Mitel 612 SIP-DECT) • 1.7 m on concrete without damage (only Mitel 622 SIP-DECT, Mitel 650 SIP- DECT) • 2.0 m on concrete without damage (only Mitel 632 SIP-DECT) Noise...

  • Page 74: Safety Information

    Cordless phone with battery Length x Width x Depth / Weight: • 135 x 49 x 22.5 mm / 120 g (only Mitel 612 SIP-DECT, Mitel 622 SIP- DECT) • 135 x 53 x 22.5 mm / 125 g (only Mitel 632 SIP-DECT) •...
  • Page 75 • When handing over your product to others, make sure you enclose the relevant user information. Trademarks Mitel® is a registered trademark of Mitel Networks Corporation. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. All other trade- marks, product names and logos are trademarks or registered trademarks of their respective proprietors.

  • Page 76: Data Protection

    Limited Warranty (Australia only) The following limity warranty agreement is valid for Australia only. The benefits under the Mitel Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in rela- tion to the products.
  • Page 77 To the extent permitted by law, Mitel shall not be liable for any incidental damages, including, but not limited to, loss, damage or expense directly or indirectly arising from your use of or inability to use this product, either separately or in combination with other equipment.
  • Page 78 Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 79 Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 80: Index

    – requesting ..... . . 32 Audio properties, setting ... . . 47 Calling with another Mitel phone ..28 Availability of telephone connections see: Character keys .
  • Page 81 Hotkey, using ..... 19 see: Message LED LED ....21 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 82 Retrieving phone information ..58 Volume ......47 Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...

  • Page 83: Mitel 600 Sip-Dect Phones

    Mitel 600 SIP-DECT Phones eud-1657/1.0 – R4.0 – 06.2015...
  • Page 84 The product-specific declarations of conformity can be found on the Mitel document portal: www.mitel.com/docfinder. © Copyright 2015 Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trade- marks of Mitel Networks Corporation. mitel.com Any reference to third party trademarks are for reference only and Mitel makes no representation of...

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