Page 1 Integra Technician’s Manual...
Page 4 Concordia Coffee Systems 1287 120 Avenue NE Bellevue, WA 98005 (425) 453-2800 (800) 778-0990 (425) 453-2167 Fax http://www.concordiacoffee.com Technical Writer and Editor: Shana McKibbin Technical Support: Gary Williams, Gery Jaggars, Chris Collier, Allen Moore, Dana Klatt, Dave Davis Graphics: Quan Nguyen, Andre Belyea, Daniel Gilbert...
Page 5 We believe that it is the ability, talent and spirit of people like you that will enable Concordia Coffee Systems to reach this goal. The basic objectives of Concordia Coffee Systems are: Deliver quality and value to our customers through ...
Page 6 Revision Change Log Replace With 2900- Brief Description Date Section Section Revision...
Page 7: Table Of Contents
Integra Components ..............1-3 Flavor System Overview ............. 1-4 Flavor System Components ............1-5 Bin Door Assembly Components – Integra 1 and Integra 4 ..... 1-6 Bin Door Assembly Components – Integra 0 ......... 1-7 Section 2 :: Installation and Removal ........ 2-1 Technical Specifications and Site Requirements ......
Page 8 Machine Operating Voltage ........3-12 AC Voltage ............. 3-12 DC Voltage ............3-12 Valves ..............3-12 Diodes ..............3-12 Flavor System ............3-13 DC Power Supply Board LEDs ........... 3-14 AC Distribution Panel ............... 3-16 Jumper Plug Connector Detail ........... 3-17 Jumper Plug 2 ............
Page 9 Flowmeter ................5-5 Hot Water Tank ................. 5-6 Pressure Relief Valve..........5-7 Temperature/Level Probe .......... 5-7 Level Probe .............. 5-7 Temperature Probe ........... 5-8 Drain Valve .............. 5-8 Water Out ............... 5-8 Brew Valve .............. 5-8 Heating Elements ............. 5-9 High Temperature Limit Switch –...
Page 10 Upper Piston ............6-10 Grounds Chute ............6-10 Sweep Arm ............6-10 Brew Chamber ............6-10 Thermal Switch ............6-10 Brew Block ............6-10 Brew Chamber Heater ..........6-10 Grounds Bin ............6-10 Empty Grounds Bin ..........6-11 Troubleshooting ..............6-11 Section 7 :: Milk System and Refrigeration System .....
Page 11 Concordia Cleaning Products ........10-2 Cleaning Timers ..............10-3 Preventive Maintenance ............10-3 Section 11 :: Concordia Procedures ........11-1 Concordia Coffee Systems Service Call Protocol ......11-2 Arrival to Site ............11-2 Machine Repair ............11-2 Hold for Parts Procedures ........11-2 Departing from Site ..........
Page 12 Cleaning ..............12-3 Ordering Cleaning Supplies ........12-3 Troubleshooting Tips ..........12-3 Calling Concordia for Assistance ....... 12-3 Concordia Coffee Systems’ Value-Added Service ......12-4 Value-Added Service ..........12-4 G.U.E.S.T................12-6 Greet the Customer ..........12-6 Understand your Customer ........12-7 Empathize with the Customer ........
Page 13 Water System – WATER TEMP LO ......14-60 Section 15 :: Parts List & Diagrams ........15-1 Recommended Tools List ............15-2 Standard Tools ............15-2 Concordia Stocked Tools .......... 15-2 Consumables ............15-2 Parts List and Diagrams ............15-3 Diagram 1: Machine Overview ........15-4 Diagram 1, Parts List: Machine Overview ....
Page 14 Diagram 3, Parts List: Refrigeration Unit Door .... 15-9 Diagram 4: Front Panel ......... 15-10 Diagram 4, Parts List: Front Panel ......15-11 Diagram 5: Grinder Assembly ........ 15-12 Diagram 5, Parts List: Grinder Assembly ....15-13 Diagram 6: Brew Group Assembly ......15-14 Diagram 6, Parts List: Brew Group Assembly ...
Page 15: Section 1 :: Integra Overview
Integra Overview Integra Components Flavor System Overview Flavor System Components Bin Door Assembly – Integra 1 and 4 Bin Door Assembly Components – Integra 1 and 4 Bin Door Assembly – Integra 0 Bin Door Assembly Components – Integra 0...
Page 16: Integra Overview
Section 1: Integra Overview 3029-001B Integra Overview SYRUP Concordia Integra Technical Support Manual 2900-255B...
Page 17: Integra Components
Hot Water Tank The hot water tank stores and heats the water used to brew espresso. Steam Tank The steam tank provides steam used for steaming the milk. Concordia Integra Technical Support Manual 2900-255B...
Page 18: Flavor System Overview
PUMP UNIT 19"W x 13"D x 9"H FLAVOR BOXES CONTROL UNIT 115 VAC DRAIN POWER SUPPLY SYRUP RACK WITH WARMING MAT 12" 115 VAC 6.25" 16" 9.5" 15.5" FLAVOR BOX 32" / 82 cm DIMENSIONS Concordia Integra Technical Support Manual 2900-255B...
Page 19: Flavor System Components
Section 1: Integra Overview 3029-001B Flavor System Components Integra 1 and Integra 4 only Pump Unit The pump unit is the assembly of peristaltic pumps that moves the product from the box to the syrup manifold. Control Unit The control unit houses the electronic board, which controls the syrup pumps.
Page 20: Bin Door Assembly Components - Integra 1 And Integra 4
Section 1: Integra Overview 3029-001B Bin Door Assembly Components – Integra 1 and Integra 4 1. Syrup Manifold – Steam, air, milk, and syrup are mixed in the syrup manifold. 2. Milk Input Tube – The milk input tube introduces milk to the syrup manifold.
Page 21: Bin Door Assembly Components - Integra 0
Section 1: Integra Overview 3029-001B Bin Door Assembly Components – Integra 0 1. Milk Input Tube – The milk input tube introduces milk to the syrup manifold. 2. Product Delivery Outlet – The product delivery outlet is where drinks and hot water are dispensed.
Page 22 Section 1: Integra Overview 3029-001B Page Intentionally Left Blank Concordia Integra Technical Support Manual 2900-255B...
Page 23: Section 2 :: Installation And Removal
Section 2 :: Installation and Removal Technical Specifications and Site Requirements Machine Dimensions Plumbing Flavor System Additional Tasks Required at Installation Operational Configuration Machine Calibration Customer Training Installation Checklist 10. Removal Procedures...
Page 24: Technical Specifications And Site Requirements
Connection for ¾”/1.9cm drain dose Scalex® Water Treatment System Indirect drain required Included with the unit: two cartridges (one carbon, one Located within five feet/1.5 meters of machine softener) 20.5”H x 11.5”W x 5”D 52cm Hx29cm Wx13cm D Concordia Integra Technical Support Manual 2900-255B...
Page 25 Section 2: Installation and Removal 3029-002B Machine Dimensions Concordia Integra Technical Support Manual 2900-255B...
Page 26: Plumbing
Water source must be located within 5 feet/1.5 meters of machine. All machines ship with a Scalex® Water Treatment System. Prior to connecting the water filter to the machine, flush the water filtration system with 2 gallons/8 liters of water. Concordia Integra Technical Support Manual 2900-255B...
Page 27: Problems With Reverse Osmosis Water System
3. Attach the tubing that connects the peristaltic pump assembly to the flavor boxes – this is the tubing connected to the “input” side of the peristaltic pump assembly. Concordia Integra Technical Support Manual 2900-255B...
Page 28: Chocolate Heater Assembly Installation
: Re-inserting a dry o-ring may result in leaks. See the Connecting Flavor Tubing topic in Section 8: Flavor System. The Integra 1 and Integra 4 are shipped with the flavor tubing pre-installed. When attaching and arranging the tubing in the flavor area, ensure all tubing will not be damaged, twisted, bent, or kinked.
Page 29: Priming The Flavor System
It is important to verify flavor volume and ensure the volume of flavor meets requirements preferences customer. Please see the Changing the Flavor Pour Rate topic in Section 8: Flavor System, for information about adjusting the time and volume of flavor pours. Concordia Integra Technical Support Manual 2900-255B...
Page 30: Additional Tasks Required At Installation
Operational Configuration The Integra may be configured with a default recipe, depending on customer requirements. If a customer-specific recipe exists, it may be pre-programmed into the machine prior to delivery at the customer site.
Page 31: Machine Calibration
Section 8: Flavor System. Customer Training Complete customer training is required at the time of installation. Please see Section 11: Concordia Procedures, for complete instructions. Customer Training Includes: How to turn the machine on and off...
Page 32: Removal Procedures
11. If Demo Machine: remove, clean, and pack water filtration system. 12. Ensure the User Guide and cleaning cards are included with the unit. 13. Coil the power cord, water supply line, and drain hose with Ty Wrap®. 2-10 Concordia Integra Technical Support Manual 2900-255B...
Page 33: Section 3 :: Electrical
Section 3 :: Electrical Electrical Block Diagram Electrical Enclosure Fuses AC/DC Power Supply Board CPU Board Peripheral Connections Configuration Transformer DC Power Supply Board LEDs AC Distribution Panel 10. Jumper Plug Connector Detail...
Page 34 Chocolate Syrup Control Box Display PCA Valve Valve Backplane PCA 2612- 2612-047 LCD Diaplay 2640-029 Analog PCA 2612-033 EMI Filter Expansion PCA 2612-034 Right Left Water Group Milk Pump Grinder Grinder Pump Heater JP12 Concordia Integra Technical Support Manual 2900-255B...
Page 35: Electrical Enclosure
The electrical enclosure is located on the rear right side of the machine. It is necessary to remove the right-side machine panel wall to access the electrical enclosure. Front Panel Cable Expansion (Top) Analog (Middle) AC/DC Power Supply AC Fuses Concordia Integra Technical Support Manual 2900-255B...
Page 36: Electrical Enclosure Fan
AC Fuses The AC fuses provide circuit protection for all devices using AC power. Expansion Board (Top) INTEGRA 1 AND INTEGRA 4 ONLY The expansion board connects the flavor system and vending components. Analog (Middle) Handles all analog inputs and converts them to digital.
Page 37: Fuses
Section 3: Electrical 3029-003B Fuses Concordia Integra Technical Support Manual 2900-255B...
Page 38: Ac/Dc Power Supply Board
Section 3: Electrical 3029-003B AC/DC Power Supply Board JP10 LED 1 LED 2 LED 3 LED 4 LED 5 LED 6 LED 7 Concordia Integra Technical Support Manual 2900-255B...
Page 39: Cpu Board
 temperature. Blocks auto-run of At times, inhibiting brew group initialization is  brew group Initialize brew group desired. initialization Reserved Reserved  (internal use only) (no current function) Bottom Concordia Integra Technical Support Manual 2900-255B...
Page 40 Section 3: Electrical 3029-003B Concordia Integra Technical Support Manual 2900-255B...
Page 41 Section 3: Electrical 3029-003B MILK SYSTEM VACUUM BREAK VALVE Concordia Integra Technical Support Manual 2900-255B...
Page 42: Peripheral Connections Configuration
Integra IBS4 syrup lines output syrup pumps SYRUP RACK WITH WARMING MAT 115vac WARMING CIRCUIT SYRUP DRIVER POWER SUPPLY 3-10 Concordia Integra Technical Support Manual 2900-255B...
Page 43: Transformer
18AWG Blue 14" Terminate with TYCO 794407-1 and Load Into Position 3 of item 1 18AWG Blue 14" Terminate with TYCO 794407-1 and Load Into Position 6 of item 1 PRIMARY B 240VAC 12.7 VAC 30 VA Transformer Diagram – PN 1320-025 Concordia Integra Technical Support Manual 3-11 2900-255B...
Page 44: Machine Operating Voltage
All remaining components operate on DC voltage. All control voltage is DC. Valves All water and steam valves on the Integra function using a negative switching circuit. Voltage is always present at the component. The drives for the valves are located on CPU board.
Page 45: Flavor System
Section 3: Electrical 3029-003B Flavor System Syrup Valves: 24vdc x1 Water Valve: 24vdc x1 Peristaltic Pump Assembly : 24vdc, 75rpm x4 (all flavor tubes are color-coded) Syrup Driver Power: 115vac Chocolate Heater Assembly: 115vac Concordia Integra Technical Support Manual 3-13 2900-255B...
Page 46: Dc Power Supply Board Leds
VCC - GREEN LED 2 12VDC – RED LED 3 12VS – RED LED 4 24VDC – RED LED 5 24VS – RED LED 6 NEG 12VDC – RED LED 7 REGULATED 5VDC - RED 3-14 Concordia Integra Technical Support Manual 2900-255B...
Page 47 Transducer, Display, CPU  12vdc Analog Board, Steam Tank Level Sensor CPU, Display, AC 5 v vcc  Interface, DC Board, Hall- Varying Controlled Current Effect Sensors, Flowmeter CPU, Display, and  -12vdc Transducer Concordia Integra Technical Support Manual 3-15 2900-255B...
Page 48: Ac Distribution Panel
Section 3: Electrical 3029-003B AC Distribution Panel Steam Heater Water Heater Power Switch 2612-046 208-240V 50/60Hz Transformer 3-16 Concordia Integra Technical Support Manual 2900-255B...
Page 49: Jumper Plug Connector Detail
JUMPER FROM PIN 33 - GREY STEAM TANK LIMIT SWITCH - BROWN STEAM TANK LIMIT SWITCH - BROWN WATER TANK LIMIT SWITCH - WHITE WATER TANK LIMIT SWITCH - WHITE FUTURE USE - RED Concordia Integra Technical Support Manual 3-17 2900-255B...
Page 50: Jumper Plug 8, 10
TRANSFORMER 20vac BROWN TRANSFORMER 9vac GREY TRANSFORMER 12.7vac BLUE TRANSFORMER 20vac BROWN JP10 TRANSFORMER 9vac GREY TRANSFORMER 12.7vac BLUE AC INPUT RELAYS 24vdc - ORANGE AC INPUT RELAYS GND - BLUE PIN 1 3-18 Concordia Integra Technical Support Manual 2900-255B...
Page 51 GRINDER RT 208-240VAC L2 - BLUE GRINDER LT 208-240VAC L2 - BLUE WATER PUMP 208-240VAC L1 - BLACK GRINDER RT 208-240VAC L1 - BROWN PIN 1 PIN 3 GRINDER lT 208-240VAC L1 - BROWN Concordia Integra Technical Support Manual 3-19 2900-255B...
Page 52 GROUP DOOR SWITCH INPUT - WHITE GROUNDS BIN SWITCH INPUT - WHITE GROUNDS BIN SWITCH INPUT - WHITE BREW GROUP TEMP SWITCH - GREY BREW GROUP TEMP SWITCH - GREY FUTURE USE - WHITE FUTURE USE - GREEN 3-20 Concordia Integra Technical Support Manual 2900-255B...
Page 53: Jumper Plug 8, 10
FLOWMETER GND - BLACK REFR DOOR SWITCH - GREY JP10 STEAM HEAT RELAY 24VDC - BLUE REFR DOOR SWITCH - GREY WATER HEAT RELAY 24VDC - BROWN TANK HEAT RELAY GND - WHITE/BLACK Concordia Integra Technical Support Manual 3-21 2900-255B...
Page 54: Troubleshooting
Section 3: Electrical 3029-003B Troubleshooting For assistance troubleshooting issues with the electrical system, please see the electrical troubleshooting trees in Section 14: Troubleshooting. 3-22 Concordia Integra Technical Support Manual 2900-255B...
Page 55: Section 4 :: Software
Section 4 :: Software Software Overview Software Quick Reference Table Calibration CPU Board Loading New Software to a Machine...
Page 56: Software Overview
Section 4: Software 3029-004B Software Overview The Concordia Integra user interface contains drink totals, programming access, and diagnostic service information. Software Menu Informational Screens GRAND TOTAL Displays the total number of drinks dispensed. PART NUMBER Displays the part number of the installed software.
Page 57: Service Switch
RUN position. Drink counting continues when the service switch is in the SERVICE position. To disable drink counting, navigate to TOTAL DRINK COUNTS > DRINK COUNTING, and then press one of the right arrow buttons. Concordia Integra Technical Support Manual 2900-255B...
Page 58: Navigating The Menu System
CATEGORY TEMP SETTING CLEAN SUB-CATEGORY STEAM VALUE 244°F PROGRAM Exiting the Menu System To exit a sub-category, press the PROGRAM button once. To exit a category, press the CANCEL button. Concordia Integra Technical Support Manual 2900-255B...
Page 59: Accessing The Grand Total Drink Count
3. Scroll to the sub-category DAILY DRINK COUNTS. 4. Press the PROGRAM button. 5. Press the SCROLL UP arrow to scroll through the statistics. To Exit Press the PROGRAM button once. Press any drink button. Concordia Integra Technical Support Manual 2900-255B...
Page 60: Software Quick Reference Table
The following table displays all minimum and maximum values and adjustable intervals for the software menu system. The same software is used for the Integra 0, Integra 1, and Integra 4, even though the Integra 0 does not utilize the flavor-related options.
Page 61 Coffee Espresso Single Shot Single Double WATER VOLUME Adjustable by Single 30mL 150mL Double 30mL 150mL Sm Coffee Pre-Soak 500mL Sm Cof Hot Water 500mL Lg Coffee Pre-Soak 500mL Lg Cof Hot Water 500mL Concordia Integra Technical Support Manual 2900-255B...
Page 62 1 second Sm Hot Chocolate 1 second Lg Hot Chocolate 1 second Small Chai Latte 1 second Large Chai Latte 1 second Small 1-Flavor Adj Small 2-Flavor Adj Large 1-Flavor Adj Large 2-Flavor Adj Concordia Integra Technical Support Manual 2900-255B...
Page 63 Boot Code Version Show Boot Code software version Reset PM Press right arrow to reset PM counter Load Defaults Press right arrow to load defaults Run Syrup Clean Press right arrow to run syrup clean Concordia Integra Technical Support Manual 2900-255B...
Page 64 Grounds Bin 5: A/D Reference DISPLAY A/D CONVERTER CHANNELS Group Heater Water Heater Steam Heater Water Level Upper Steam Probe Lower Steam Probe Left Grinder Right Grinder Water Pump Group Piston Syrup Purge Valve 4-10 Concordia Integra Technical Support Manual 2900-255B...
Page 65: Calibration
Section 4: Software 3029-004B Calibration Concordia refers to calibration as the process of adjusting the Integra to extract the perfect drink. The Integra may require adjustment to perform within specific extraction parameters using the customer’s choice of beans and settings.
Page 66: Pump Pressure
Concordia Integra is to extract a double espresso in 18-23 seconds. The extraction time for a single shot of espresso is based on the extraction time for a double. Once the machine has been calibrated, measure extraction time and drink temperatures to verify they are within operating parameters.
Page 67: Milk Timings
To verify milk timing: 1. Place a cleaning or measuring cup under product outlet. 2. Pour a single, small latte. 3. When the drink pour is complete, verify the drink level (in ounces/milliliters) in the cup. Concordia Integra Technical Support Manual 4-13 2900-255B...
Page 68: Brewed Coffee (Long Black)
The water timings for brewed coffee (long black) are preset prior to machine delivery. To calculate the brewed coffee (long black) timing, multiply: [cup size in ounces] x 30 One ounce equals 30mL. 4-14 Concordia Integra Technical Support Manual 2900-255B...
Page 69: Flavor Timings
Flavor Timings For instructions on how to change the amount of flavor added to a drink, please see the Changing the Flavor Pour Rate topic on page 8-8, in Section 8: Flavor System. Concordia Integra Technical Support Manual 4-15 2900-255B...
Page 70: Cpu Board
 temperature. Blocks auto-run of At times, inhibiting brew group initialization is  brew group Initialize brew group desired. initialization  Reserved Reserved (internal use only) (no current function) Bottom 4-16 Concordia Integra Technical Support Manual 2900-255B...
Page 71: Loading New Software To A Machine
HyperTerminal. Configuring HyperTerminal 1. Open HyperTerminal. 2. Go to File > New Connection. 3. Select the com port assigned to the serial adapter being used from the Connect using: drop-down menu. Concordia Integra Technical Support Manual 4-17 2900-255B...
Page 72 Section 4: Software 3029-004B 4. Click Configure. 5. Select 9600 from the Bits per second: drop-down menu 4-18 Concordia Integra Technical Support Manual 2900-255B...
Page 73 Section 4: Software 3029-004B 6. Select 8 from the Data bits: drop-down menu. 7. Select None from the Parity: drop-down menu. Concordia Integra Technical Support Manual 4-19 2900-255B...
Page 74 Section 4: Software 3029-004B 8. Select 1 from the Stop bits: drop-down menu. 9. Select None from the Flow control: drop-down menu. 10. Click OK. 4-20 Concordia Integra Technical Support Manual 2900-255B...
Page 75 Section 4: Software 3029-004B 11. Select Terminal Keys under the Function, arrow and ctrl keys act as section. 12. Select Ctrl + H under the Backspace key sends section. Concordia Integra Technical Support Manual 4-21 2900-255B...
Page 76 Section 4: Software 3029-004B 13. Select ANSI from the Emulation: drop-down menu. 14. Enter 999 as the Backscroll buffer lines value. 4-22 Concordia Integra Technical Support Manual 2900-255B...
Page 77 Section 4: Software 3029-004B 15. Click ASCII Setup…. 16. Check the box for Wrap lines that exceed terminal width. 17. Click OK. 18. Click OK. Concordia Integra Technical Support Manual 4-23 2900-255B...
Page 78: Connecting The Laptop To The Machine
For customers with custom drink recipes, see page 4- 1. Connect the phone line end of the communications cable into the service port on the back of the Integra. 2. Connect the 9-pin D-Sub end of the communications cable...
Page 79 Section 4: Software 3029-004B 6. Type Load, and then press Enter. 7. Go to Transfer > Send file. Concordia Integra Technical Support Manual 4-25 2900-255B...
Page 80 3029-004B 8. Select Browse, and then navigate to the directory with the file to download. 9. Highlight the file to download, and then click Open. 10. Select Xmodem from the Protocol drop-down menu. 4-26 Concordia Integra Technical Support Manual 2900-255B...
Page 81: Updating Software For Customers With Custom Drink Recipes
3. Select Browse, and then navigate to the directory with the file to download. 4. Select the .cmd file to download. NOTE : A .cmd file has a Concordia part number as the file name. Ensure you select the correct part number for the customer. 5. Click Send.
Page 82 Section 4: Software 3029-004B Page Intentionally Left Blank 4-28 Concordia Integra Technical Support Manual 2900-255B...
Page 83: Section 5 :: Plumbing
Section 5 :: Plumbing The Water System Water Supply Expansion Valve Assembly Water Pump and Motor Assembly Flowmeter Hot Water Tank Valve Tree The Steam System Steam Tank 10. Front Panel Assembly...
Page 84 Vacuum Valve Break Steam Flow Valve Gauge Meter Water Water Gauge Pump To Drain To Drain To Drain DRINK DISPENSING WATER IN Manual Steam Wand Expansion Valve Water Filtration System To Cup To Drain Concordia Integra Technical Support Manual 2500-255B...
Page 85: Water Supply
Reverse Osmosis Water System A fresh water bypass is required for sites with a reverse osmosis filter system. The machine water level sensors are inoperative when used with this system. Concordia Integra Technical Support Manual 2500-255B...
Page 86: Expansion Valve
The water pump motor physically turns on the water pump and controls how fast the water pump turns. Water Pump Motor Capacitor When the motor is activated, the capacitor discharges extra stored power. This starts operation of the motor. Concordia Integra Technical Support Manual 2500-255B...
Page 87: Flowmeter
Viewing water flowing through the flowmeter 1. Navigate to TEST ROUTINES > BREW WATER VALVE. uick 2. Activate the valve. Display will read “[X] mL” and increase as the valve is opened and water flows through the flowmeter. Concordia Integra Technical Support Manual 2500-255B...
Page 88: Hot Water Tank
Section 5: Plumbing 3029-005B Hot Water Tank Hot Water Tank – Right Side Hot Water Tank – Left Side Concordia Integra Technical Support Manual 2500-255B...
Page 89: Pressure Relief Valve
Water Tank and Level Probe Not Grounded When the circuit is open detects low water, the brew water valve opens allows water into the tank. The heating elements LOW WATER are then inhibited. Concordia Integra Technical Support Manual 2500-255B...
Page 90: Temperature Probe
The brew valve is located above the heating element on the left side of the water tank. Concordia Integra Technical Support Manual 2500-255B...
Page 91: Heating Elements
Use a ½” wrench. 6. Close the water drain valve. The black handle should be perpendicular to the machine. 7. Reconnect the water supply at the source. 8. Reconnect the power supply to the machine. Concordia Integra Technical Support Manual 2500-255B...
Page 92: Valve Tree
The chocolate sauce purge valve is used to rinse the syrup manifold assembly after each chocolate-based drink pour. NOTE : For the Integra 0, the outlet for the chocolate sauce purge valve is plugged. Steam Tank Purge Valve Operating Voltage: 24vdc, Solenoid type The steam tank purge valve drains the steam tank during the clean cycle to get rid of buildup.
Page 93: Valve Tree Removal
1. Power down the machine. 2. Remove the left-side panel on the machine. 3. Remove the two screws on the outside of the valve tree assembly. 4. Disconnect the tubing from the brew valve barb. Concordia Integra Technical Support Manual 5-11 2500-255B...
Page 94 8. Use a Phillips #2 screwdriver to remove the valve or valve assembly that needs replacing. 9. Attach the new valve or valve assembly and re-install into the machine. 5-12 Concordia Integra Technical Support Manual 2500-255B...
Page 95: Valve Tree Replacement
5. Re-attach the brew valve tube to the brew valve barb. 6. Re-attach the purge valve tube to the purge valve barb. 7. Re-attach the left-side panel on the machine. 8. Power up the machine. Concordia Integra Technical Support Manual 5-13 2500-255B...
Page 96: The Steam System
VALVE DRAIN WATER Steam BOILER Adjust Valve DRAIN STEAM TANK MANUAL PURGE VALVE VALVE CAPP AIR CAPP AIR GATE VENT DRAIN LATTE LATTE VACUUM AIR GATE AIR VENT BREAK PUMP Steam Jet MILK 5-14 Concordia Integra Technical Support Manual 2500-255B...
Page 97: Steam Tank
Section 5: Plumbing 3029-005B Steam Tank Steam Tank – Left Side Steam Tank – Right Side Concordia Integra Technical Support Manual 5-15 2500-255B...
Page 98: Steam Valves
After being activated, the high temperature limit switch must be manually reset. Heating Elements The steam tank contains one 2000 watt - 29 (ohm) heating element. One solid state relay controls the voltage to the heating element. 5-16 Concordia Integra Technical Support Manual 2500-255B...
Page 99: Water Level Probes
NOTE: Do not use the safety relief valve to release pressure from the steam tank. This weakens the valve and will cause the valve to fail. Concordia Integra Technical Support Manual 5-17 2500-255B...
Page 100: Safety Probe
0psi, the steam tank is drained. 4. Close the steam drain valve. The black handle should be horizontal. 5. Reconnect the water supply at the source. 6. Reconnect the power supply to the machine. 5-18 Concordia Integra Technical Support Manual 2500-255B...
Page 101: Front Panel Assembly
While this valve looks similar to the steam fill valve, it is not the same. These valves are not interchangeable. Be sure to verify the psi rating on the valve solenoid prior to replacement of either the purge valve or the steam fill valve. Concordia Integra Technical Support Manual 5-19 2500-255B...
Page 102: Water Pressure Gauge
CHK WATER FLOW will appear on the machine’s display. Troubleshooting assistance troubleshooting issues with the plumbing system, please see the water system troubleshooting trees in Section 14: Troubleshooting. 5-20 Concordia Integra Technical Support Manual 2500-255B...
Page 103: Section 6 :: Coffee System
Section 6 :: Coffee System Coffee System Overview Grinders Bean Hoppers Brew Group Overview...
Page 104: Coffee System Overview
“espressed” coffee is then directed into the cup. After the espresso is extracted, the used grounds are directed into the grounds bin. Only espresso roast beans can be used in the Integra. Concordia Integra Technical Support Manual 2900-255B...
Page 105: Fresh Water Supply
Once the grinder has ground the espresso beans, the coffee powder is directed down the grounds chute into the brew chamber where it is pressed into a puck and water is introduced to espress the coffee. Concordia Integra Technical Support Manual 2900-255B...
Page 106: Upper Piston
After espresso is brewed, the used espresso grounds (puck) are pushed into the grounds bin. Espresso Nozzle Once espresso is finished being brewed, it flows through the espresso nozzle and into the customer’s cup. Concordia Integra Technical Support Manual 2900-255B...
Page 107: Bean Grinders
NOTE : International machines have a single (right side) grinder. Single grinder machines are available in the U.S., though the double grinder machine is more common in the U.S. Concordia Integra Technical Support Manual 2900-255B...
Page 108: Calibration: Espresso Grind
Turning the grinder adjustment screw counter-clockwise decreases the gap between the upper and lower burrs, resulting in a finer grind, increasing the extraction time. Concordia Integra Technical Support Manual 2900-255B...
Page 109: Replacing Bean Grinder Burrs/Blades
The gap between the coffee powder channel flap and the base is preset by the factory at ¼”/6mm. If this flap is bent and the gap changes, the espresso extraction time will be negatively impacted. Concordia Integra Technical Support Manual 2900-255B...
Page 110: Bean Hoppers
NOTE : Be sure to remove excess beans from the top of the grinder, prior to placing the bean hopper back on the top of the machine. Concordia Integra Technical Support Manual 2900-255B...
Page 111: Brew Group Overview
The brew group must be cleaned every 150 drinks or 24 hours, whichever comes first. For complete directions on cleaning the brew group, please see the cleaning card included with the machine. Concordia Integra Technical Support Manual 2900-255B...
Page 112: Upper Piston
The heating element heats the brew block to a set point of 160°F/71°C. Grounds Bin Once the espresso brewing process is complete, the used coffee grounds (puck) are deposited into the grounds bin. 6-10 Concordia Integra Technical Support Manual 2900-255B...
Page 113: Empty Grounds Bin
Troubleshooting For assistance troubleshooting issues with the coffee system, please see the brew system troubleshooting trees in Section 14: Troubleshooting. Concordia Integra Technical Support Manual 6-11 2900-255B...
Page 114 Section 6: Coffee System 3029-006B Page Intentionally Left Blank 6-12 Concordia Integra Technical Support Manual 2900-255B...
Page 115: Section 7 :: Milk System And Refrigeration System
Section 7 :: Milk System and Refrigeration System Milk Delivery System Overview Milk Delivery System Components The Drink Pour Process Milk System Theory of Operation Air Gate Valve Assembly Milk Flow Sensor Cappuccino Temperature Adjustment Valve Refrigeration Unit On-Board Refrigeration Unit Overview...
Page 116: Milk Delivery System Overview
Section 7: Milk System and Refrigeration System 3029-007B Milk Delivery System Overview Concordia Integra Technical Support Manual 2900-255B...
Page 117: Milk Delivery System Components
Post-drink production, steam is run through the product delivery tubing to clear residual milk. To ensure the milk is not drawn back into the steam system, the vacuum break valve equalizes pressure in the product delivery tubing. Concordia Integra Technical Support Manual 2900-255B...
Page 118: The Drink Pour Process
(more milk than foam), and a long delay time will produce a “dry” cappuccino (more foam than milk). To change cappuccino boost delay, navigate MILK TIMINGS > SM CAP BOOST DLY or LG CAP BOOST DLY in the software menu. Concordia Integra Technical Support Manual 2900-255B...
Page 119: Initial Setup Of The Milk System
If the temperature is below the optimal range, turn manual cappuccino temperature adjustment valve located behind the refrigerator door clockwise one half turn, and then re-test the drink temperature. Repeat this process until the Concordia Integra Technical Support Manual 2900-255B...
Page 120: Milk System Capabilities
NOTE : This delay time must never exceed the cappuccino milk pour time! Milk System Capabilities The Integra milk system produces steamed milk at a rate of approximately 8.6mL per second, up to 170 F/77 C, and dry °...
Page 121: Air Gate Valve Assembly
The amount of GATE VALVE air allowed into the milk pump is controlled by software settings AIR VENT VALVE - LATTE and the size of the air vent valve needles. AIR VENT VALVE - CAPP Concordia Integra Technical Support Manual 2900-255B...
Page 122: Air Vent Valves
The air vent needles regulate the amount of air allowed to mix with the milk and steam. During a latte pour, only one needle is engaged; during a cappuccino pour, both needles are engaged. This determines the amount of foam for cappuccino drinks. Concordia Integra Technical Support Manual 2900-255B...
Page 123: Milk Flow Sensor
4- pin milk sensor connector located near the milk pump. WARNING: Do not damage the pin or connect while inserting the meter probe into the connector. Positive lead Negative lead Concordia Integra Technical Support Manual 2900-255B...
Page 124 SELECT DRINK. 7-10 Concordia Integra Technical Support Manual 2900-255B...
Page 125: Cappuccino Temperature Adjustment Valve
ABOVE 160°F (71°C) IN THE CUP STEAM ADJUST VALVE CHECK-VALVE 1 psi part # 2790-080 STEAM FLOW OUT Mixing TEE The mixing TEE assembly is where steam is introduced into the milk and air mixture. Concordia Integra Technical Support Manual 7-11 2900-255B...
Page 126: Refrigeration Unit
Section 7: Milk System and Refrigeration System 3029-007B Refrigeration Unit The Integra features a refrigeration unit, to house the milk used for drinks. The refrigeration unit is designed to accommodate one standard off-the-shelf one gallon/four liter milk container. Placing Milk in the Machine Milk is placed in the refrigerator and the milk pick-up tube is inserted into the milk container.
Page 127: Checking The Refrigeration Unit Temperature
To have the refrigeration unit return to the proper temperature, close the refrigeration unit door and check the temperature in an hour. If the temperature is not correct at that time, please call Concordia Coffee Systems at 1-800-778-0990. Refrigeration Unit Overview The refrigeration unit holds the milk used for drinks, and ensures milk is kept at the proper temperature.
Page 128: Refrigeration Cooling Module Assembly
This means that if the ambient air temperature is greater than 84°F/29°C, the refrigeration unit will not be able to achieve a temperature of 40°F/4°C or cooler, and the quality of milk will be jeopardized. 7-14 Concordia Integra Technical Support Manual 2900-255B...
Page 129: Cold Sink Plenum
Peltier chips in the refrigerator cooling module. Milk Pick-Up Tube The milk pick-up tube transfers milk from the milk container to the milk pump assembly. Concordia Integra Technical Support Manual 7-15 2900-255B...
Page 130: Exterior Cooling Module Fan Assembly
Troubleshooting For assistance troubleshooting issues with the milk system, see milk system troubleshooting trees Section Troubleshooting. 7-16 Concordia Integra Technical Support Manual 2900-255B...
Page 131: Section 8 :: Flavor System
Section 8 :: Flavor System Flavor System Overview Flavor Storage Area Changing the Flavor Pour Rate Peristaltic Pumps Syrup Manifold Cleaning the Flavor Delivery System Priming the Flavor Delivery System...
Page 132: Flavor System Overview
Before the poppet valve closes, two pulses of hot water are flushed through the poppet valve, from a dedicated chocolate purge valve, to clear the poppet valve of chocolate sauce residue. Concordia Integra Technical Support Manual 2900-255B...
Page 133: Syrup Delivery Path
At the end of a syrup-based drink pour, a small amount of steam is flushed through the syrup manifold. Concordia Integra Technical Support Manual 2900-255B...
Page 134: Flavor Lines
12 hours before it can be SYRUP RACK used. WITH WARMING MAT 12.4” 12" 115 VAC 15.2” 16" Concordia Integra Technical Support Manual 2900-255B...
Page 135: Chocolate Sauce
85°F/29°C or warmer. If the chocolate sauce is not warm enough to flow through the flavor tubes, you will not be able to finish installation of the Integra 1 or the Integra 4. Due to the length of time required to fully heat a box of chocolate sauce, it is strongly recommended to always have to an extra box on the chocolate heater assembly.
Page 136: Connecting Flavor Tubing
After verifying there are no air bubbles in the flavor tube, put the flavor box in the flavor storage area; verify the tubing is not pinched, kinked, or twisted. Concordia Integra Technical Support Manual 2900-255B...
Page 137: Changing Flavor Boxes
: It is normal that there may still be a small amount of syrup or sauce in a bag when the bag is empty. A small amount of syrup or sauce may also drip when the nozzle is removed from the bag. Concordia Integra Technical Support Manual 2900-255B...
Page 138: Changing The Flavor Pour Rate
The adjustment to the milk pour time is controlled in the FLAVOR TIMINGS sub-category by the values SMALL 1-FLAVOR ADJ, SMALL 2-FLAVOR ADJ, LARGE 1-FLAVOR ADJ, LARGE 2-FLAVOR ADJ. Concordia Integra Technical Support Manual 2900-255B...
Page 139 Pour Time in Seconds Chocolate 1.47 1.54 1.61 1.68 1.75 1.82 1.89 1.96 Sauce other flavors Pour Time in Seconds Chocolate 10.2 15.3 20.4 25.5 30.6 35.7 40.8 45.9 60.0 Sauce other flavors Concordia Integra Technical Support Manual 2900-255B...
Page 140: Verifying Proper Syrup Flow
When replacing the pump or tubing, be certain to correctly route the tubing, to ensure proper flow. Also verify tubing is not twisted or binding. There is a dedicated peristaltic pump for each flavor, for a total of four pumps. 8-10 Concordia Integra Technical Support Manual 2900-255B...
Page 141: Syrup Manifold
The color-coding scheme is consistent throughout the flavor system. It is not necessary to replace the syrup manifold when a poppet o-ring needs to be replaced, as the o-rings can be individually replaced. Concordia Integra Technical Support Manual 8-11 2900-255B...
Page 142: Replacing The Syrup Manifold
6. Loosen the four screws for the flavor tubes, and one screw for the milk tube, from the syrup block. See Picture 4. 7. Remove the two screws mounting the syrup manifold in place. See Picture 5. 8. Replace the syrup manifold. 8-12 Concordia Integra Technical Support Manual 2900-255B...
Page 143 15. Run test drinks to ensure there are no leaks in the manifold block or connections. Prime the flavor delivery system. See the Priming the Flavor System topic on page 8-15 for instructions. Concordia Integra Technical Support Manual 8-13 2900-255B...
Page 144: Cleaning The Flavor System
12. Refill the container with hot water as in step 2 above. 13. Place the flavor tube nozzles into the container with the hot water. 14. Run the RUN SYRUP CLEAN process. NOTE Ensure flavor tube nozzles remain completely submerged during the cleaning cycle. 8-14 Concordia Integra Technical Support Manual 2900-255B...
Page 145: Priming The Flavor System
To ensure all the syrup lines are primed and functioning properly, pour one drink per flavor. Once all these steps are completed, stow all implements used, clean up the work area, and place the service switch in the RUN position. Concordia Integra Technical Support Manual 8-15 2900-255B...
Page 146: Troubleshooting
Section 8: Flavor System 3029-008B Troubleshooting For assistance troubleshooting issues with the flavor system, please see the flavor system troubleshooting trees in Section 14: Troubleshooting. 8-16 Concordia Integra Technical Support Manual 2900-255B...
Page 147: Section 9 :: Steam Wand
Section 9 :: Steam Wand Steam Wand Overview Installation Replacing the Steam Wand Button Replacing a Steam Wand Troubleshooting Cleaning the Steam Wand...
Page 148: Steam Wand Overview
Section 9: Steam Wand 3029-009B Steam Wand Overview The Integra has an optional steam wand feature. The steam wand is used to steam liquids that cannot be run through the machine (e.g. eggnog, chai, flavored milks). ON/OFF Button Steam Wand...
Page 149: Replacing The Steam Wand Button
Removing a Steam Wand Replacing the entire left door is required if a customer requests that the steam wand be removed from their machine(s). For instructions on replacing the left door, call Concordia Coffee Systems for assistance at 1-800-778-0990. Troubleshooting...
Page 150: Cleaning The Steam Wand
5-10 minutes. Then, remove the steam wand from the water, wipe it down thoroughly, and then run steam for 5-10 seconds. Concordia Integra Technical Support Manual 2900-255B...
Page 151 Section 9 :: Steam Wand Steam Wand Overview Installation Replacing the Steam Wand Button Replacing a Steam Wand Troubleshooting Cleaning the Steam Wand...
Page 152 Section 9: Steam Wand 3029-009B Steam Wand Overview The Integra has an optional steam wand feature. The steam wand is used to steam liquids that cannot be run through the machine (e.g. eggnog, chai, flavored milks). ON/OFF Button Steam Wand...
Page 153 Removing a Steam Wand Replacing the entire left door is required if a customer requests that the steam wand be removed from their machine(s). For instructions on replacing the left door, call Concordia Coffee Systems for assistance at 1-800-778-0990. Troubleshooting...
Page 154 5-10 minutes. Then, remove the steam wand from the water, wipe it down thoroughly, and then run steam for 5-10 seconds. Concordia Integra Technical Support Manual 2900-255B...
Page 155: Section 10 :: Cleaning And Maintenance
Section 10 :: Cleaning and Maintenance Routine Machine Maintenance Cleaning Timers Preventive Maintenance...
Page 156: Routine Machine Maintenance
Routine Machine Maintenance In order to avoid mechanical failure and maintain cleanliness, the Integra espresso machine must be cleaned and maintained on a regular basis. If the machine is not cleaned as indicated below, the machine will be disabled and the customer will not be able to pour drinks.
Page 157: Cleaning Timers
10K drinks in order to service critical equipment functions and to minimize potential future failure and reduce down time. A PM kit containing all the required replacement parts and procedures is available from Concordia Coffee Systems. Navigate to MISCELLANEOUS > RESET PM to reset the PM counter.
Page 158 Section 10: Cleaning and Maintenance 3029-010B Page Intentionally Left Blank 10-4 Concordia Integra Technical Support Manual 2900-255B...
Page 159 Section Concordia Procedures Concordia Coffee Systems Service Call Process Complete Call Protocol Service Call Checklist Parts Return Policy for Non-Consignment Agents Parts Return Policy for Consignment Agents Parts Replenishment Form...
Page 160: Section 11: Concordia Procedures
Do not spread tools and parts around in the business.  Respect the customers business while you repair their  machine. Record current quantity on hand of Concordia cleaning  products; recommend ordering or signing up for auto- shipment of cleaning products if account is low on supplies.
Page 161: Required Immediately For Call Closeout
Closing a service call requires the following information:  Time Started, Time Completed, and Service Codes for the repair. Complete Call Protocol On each service call, Concordia requires the entire machine be inspected to ensure continued operation. Machine Appearance Interior/exterior clean ...
Page 162: Service Call Checklist
□ Check jumper settings on DC board and transformer. □ Filter System: Scalex2 / Other System / None REFRIGERATION UNIT □ Verify the milk sensor is disabled for Integra machines without □ Operating temperature 39°F or lower. vending. □ No gaps/tears in door seal; latch working.
Page 163: Parts Return Policy For Non-Consignment Agents
Concordia will pay for shipping the part back to Concordia. The warranty for new parts from Concordia is for 90 days. This applies to both new machines and replacement parts. The warranty for a new machine is one year.
Page 164: Return Material Tag
Each part must have a Return Material Tag filled out properly. If the tag is not complete, parts will not be replaced or credited. A 15% handling fee will be charged for any tags or forms not filled out completely on non-consignment returns. 11-6 Concordia Integra Technical Support Manual 2900-255B...
Page 165: Parts Replenishment Form
Section 11: Concordia Procedures 3029-011B Parts Replenishment Form Concordia Coffee Systems provides a parts replenishment form for agents to submit. This form should be filled out weekly and submitted to Concordia Coffee Systems, detailing each part used during service calls over the previous week.
Page 166 Section 11: Concordia Procedures 3029-011B Page Intentionally Left Blank 11-8 Concordia Integra Technical Support Manual 2900-255B...
Page 167: Section 12 :: Customer Service And Training
Section Customer Service and Training Training the Customer Concordia Coffee Systems’ Value Added Service G.U.E.S.T.
Page 168: Training The Customer
Section 12: Customer Service and Training 3029-012B Training the Customer Concordia requires complete customer training at the time of installation. Cleaning instructions must be reviewed during each service call. Customer Training Includes 1. Use of the User Guide and cleaning cards 2.
Page 169: Cleaning
Replacing the upper piston o-ring in the brew group Calling Concordia for Assistance Review the location of the Concordia 800 number and advise the customer to call Concordia with any questions about their new machine. Explain that when calling, customer needs to provide the machine serial number, the LCD message being displayed, symptoms of the issue with the machine.
Page 170: Value-Added Service
As a technician servicing Concordia machines, you will see Concordia customers on average 3-5 times per year; more than any other representative of Concordia. This is why Customer Service is the foundation of all that we do on a day-to-day basis.
Page 171 You win because you can recommend more reliable equipment and make your job a more enjoyable. Your company wins because they reap the benefits of a solid reputation and potential new sales. Concordia Integra Technical Support Manual 12-5 2900-255B...
Page 172: Greet The Customer
Ask to speak to the person who requested service Greeting “Hi, I’m Alex with Awesome Service XYZ Company, is Bob here? He reported a problem with your Concordia espresso machine.” (going to get caller) “Hi Bob, (Hand out business card if you have one) I’m Alex with Awesome Service XYZ Company.
Page 173: Understand Your Customer
Piece together every event until you have a clear picture of what has happened, when it happened, and how it happened. These factors will help lead you to a path of discovery and machine repair. Concordia Integra Technical Support Manual 12-7 2900-255B...
Page 174: Empathize With The Customer
“I feel what you feel.” Empathy helps build the relationship with your customer. It broadens communication pipeline allowing understand their needs and get your message across. Now that you’ve got their attention, earn their trust and respect. 12-8 Concordia Integra Technical Support Manual 2900-255B...
Page 175: Solve The Problem
Simple lubrication points Daily cleaning requirements Always end your conversation by thanking the customer for their business and ensuring they have an accurately filled out and signed copy of your work order for their records. Concordia Integra Technical Support Manual 12-9 2900-255B...
Page 176 Section 12: Customer Service and Training 3029-012B Page Intentionally Left Blank 12-10 Concordia Integra Technical Support Manual 2900-255B...
Page 177: Section 13 :: Messages
Section 13 :: Messages Troubleshooting Display Messages...
Page 178 Troubleshooting Display Messages Warning messages appear on the machine display. Other operational messages exist, which do not require action. If you see a message not included on this list call Concordia Coffee Systems for assistance at 1-800-778-0990. DISPLAY CORRECTIVE ACTION...
Page 179 Replace the CPU board. Set the FAIL missing or inoperative. date and time. EMPTY Empty grounds bin. Bin must GRNDS Grounds bin is full. be removed for at least six seconds to reset message. Concordia Integra Technical Support Manual 13-3 2900-255B...
Page 180 The bean level in the Refill beans. rear hopper has BEANS- Verify the I.R. sensor is not dropped below the I.R. DECAF affected by ambient light. sensor beam line. 13-4 Concordia Integra Technical Support Manual 2900-255B...
Page 181 Verify proper operation of the steam heating circuit. Open thermal limit Verify wiring to thermal limit STEAM HI switch on the steam switch. LIMIT SW tank. See Section 14: Troubleshooting section for more detailed instructions. Concordia Integra Technical Support Manual 13-5 2900-255B...
Page 182 Shorted sensor = 57°F/125°C. sensor. See Section 14: WATER Troubleshooting section for TEMP HI more detailed instructions. Brew water temperature Call Concordia Coffee Systems setting is higher than for assistance. BREW WATER HI set 1-800-778-0990 point. 13-6 Concordia Integra Technical Support Manual 2900-255B...
Page 183 Check the pressure relief valve. valve. Service switch is in If cleaning or maintenance are SERVICE the SERVICE position not being performed, place SWITCH for an extended period service switch in the RUN of time. position. Concordia Integra Technical Support Manual 13-7 2900-255B...
Page 184 NO BEANS – No espresso beans in Move/redistribute beans in DECAF left bean hopper. bean hopper. Front milk container in CHK FRONT Replace milk container in the refrigeration unit CONTAINER refrigeration unit. missing. 13-8 Concordia Integra Technical Support Manual 2900-255B...
Page 185 Firmly close refrigerator door. Verify interlock circuit functioning properly. REFR DOOR Refrigerator door Verify seal on refrigerator door OPEN open. is in good condition. See Section 14: Troubleshooting section for more detailed instructions. Concordia Integra Technical Support Manual 13-9 2900-255B...
Page 186 Section 13: Messages 3029-013B Page Intentionally Left Blank 13-10 Concordia Integra Technical Support Manual 2900-255B...
Page 187: Section 14 :: Troubleshooting
Section 14 :: Troubleshooting Troubleshooting Quick Reference Guide Troubleshooting Trees...
Page 188: Troubleshooting Quick Reference Guide
AC/DC PCA. NOTE : Use 6.3amp fuse only. the DC power supply Replace blown fuse. Group motor Blown F3 fuse on the does not run AC/DC PCA. NOTE : Use 6.3amp fuse only. 14-2 Concordia Integra Technical Support Manual 2900-255B...
Page 189: Coffee System
Water volume setting is Verify proper setting for water too high. volume. Failing of coils Confirm the stray voltage in Excessive voltage in or components site’s neutral or ground circuit. control. in controls Have customer resolve. Concordia Integra Technical Support Manual 14-3 2900-255B...
Page 190: Flavor System
Dirty or clogged product product nozzle. during nozzle Check for dried milk or debris dispensing build-up in product nozzle. Too much or Check air, steam, and air gate Air gate valve stuck too little foam valves. 14-4 Concordia Integra Technical Support Manual 2900-255B...
Page 191: Troubleshooting Trees
CHECK STEAM TANK FLAVOR SYSTEM Cross Contamination of Flavors Not Enough Flavor Too Much Flavor No Flavor in Drink WATER SYSTEM CHK WATER SUPPLY Water Tank Limit Switch Open WATER TEMP HI WATER TEMP LO Concordia Integra Technical Support Manual 14-5 2900-255B...
Page 192: Electrical System - Chk Analog Board
F2 = 5vdc 5vdc present? F1 = 12vdc F5 = 24vdc PN 1342-005 Replace CPU assembly. Retest unit for error. Retest unit. Call Concordia Error Coffee Systems present? for assistance. 1-800-778-0990 END PROCESS 14-6 Concordia Integra Technical Support Manual 2900-255B...
Page 193: Electrical System - Check Stats
10 seconds. Then power the unit back on. Verify CHECK STATS error is not present. Replace CPU CHECK assembly, and STATS error then reload present? software. END PROCESS Concordia Integra Technical Support Manual 14-7 2900-255B...
Page 194: Electrical System - Check Clock
Exit PROGRAM menu and power unit off for 10 seconds. Then power the unit back on. Verify CHECK CLOCK error is not present. CHECK Replace CPU CLOCK error assembly. present? END PROCESS 14-8 Concordia Integra Technical Support Manual 2900-255B...
Page 195: Electrical System - Ac Board Failures
Replace steam Replace AC/DC relays on rear of voltage voltage and water relays. board assembly. enclosure. present? present? PN 1312-031 PN 2630-112 PN 1312-034 Power unit on. Replace AC/DC board assembly. Retest. END PROCESS Concordia Integra Technical Support Manual 14-9 2900-255B...
Page 196: Electrical System - Incorrect Software For Touchpad
Download correct software to match the current touchpad on the unit. Download any user setting via the command file. Perform keyboard test to verify touchpad and CPU match. END PROCESS 14-10 Concordia Integra Technical Support Manual 2900-255B...
Page 197: Electrical System - Repeated Check Milk Error
Sensor END PROCESS failing? Navigate to SPECIAL FEATURES > MILK SENSOR and disable milk sensor. Reload software. Sensor still failing? Inspect harness for shorts/opens. Replace CPU. Concordia Integra Technical Support Manual 14-11 2900-255B...
Page 198: Electrical System - Not Configured
Electrical System – NOT CONFIGURED Display Says NOT CONFIGURED Unplug vendor backpack from power source. Wait 10 seconds then repower vending unit. Error Replace G8 returned? processor. Run several drinks to verify functionality. END PROCESS 14-12 Concordia Integra Technical Support Manual 2900-255B...
Page 199: Electrical System - Card Swipe Or Tap Not Authorized
END PROCESS Blinking Recheck signal LED? strength for 10,0. Probable bad unit or poor or no signal. Call USA Technologies service line 1-888-561-4748 and select option 1. Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-13 2900-255B...
Page 200: Electrical System - No Display On Card Reader
G8 processor and VMC. Replace G8 Display modem or VMC. present? Retest vending pack. 110vac Check circuit present at breaker. wall? 12DC Replace power present from supply. DC supply? END PROCESS 14-14 Concordia Integra Technical Support Manual 2900-255B...
Page 201: Electrical System - Load Disp Data And Load Seq Data
Replace CPU. Error Retest unit repeats? functionality. Navigate to TEST ROUTINES and activate all options. Verify all systems work. Exit TEST ROUTINES and run several drinks and verify unit is functional. END PROCESS Concordia Integra Technical Support Manual 14-15 2900-255B...
Page 202: Electrical System - Dc Board Failures
Concordia Coffee Systems for board assembly. appropriate part Systems. PN 2630-100 number for CPU. 1-800-778-0990 END PROCESS 1-800-778-0990 CONTINUED ON PAGE 2 Replace Solid resistance State relay. increase? PN 1312-034 CONTINUED ON PAGE 2 14-16 Concordia Integra Technical Support Manual 2900-255B...
Page 203: Electrical System – Dc Board Failures – Page 2
Transformer on. Measure the following multimeter set to across the secondary tap: ohms. Disconnect Brown-Brown 20vac JP10 and measure Blue -Blue 12.7vac resistance again. Grey-Grey 9vac Replace transformer. PN 1320-025 Concordia Integra Technical Support Manual 14-17 2900-255B...
Page 204: Electrical System - Front Panel Failed
Keyboard END PROCESS test Replace display board assembly and retest with new display board. Retest. Front panel passed? Replace CPU assembly. Retest. Call Concordia Front Coffee Systems panel for assistance. passed? 1-800-778-0990 14-18 Concordia Integra Technical Support Manual 2900-255B...
Page 205: Coffee System - Initialize Group
Did the Inspect the third group button for damage END PROCESS initialization or shorting. Verify occur? switch is open. Call Concordia Switch Coffee Systems open when not for assistance. pressed? 1-800-778-0990 Replace CPU. Concordia Integra Technical Support Manual 14-19 2900-255B...
Page 206: Coffee System - Extended Please Wait Message
Exit SET TEMPERATURES and navigate to CHK TEMPERATURES. The steam and water temperatures should match reading in CHK TEMPERATURES. See Steam Steam System temperature troubleshooting matches? trees. CONTINUED ON NEXT PAGE 14-20 Concordia Integra Technical Support Manual 2900-255B...
Page 207: Coffee System - Extended Please Wait Message
60C switch. Correct Replace limit revision of switch. switch? PN 1311-032 Does group show COLD Replace CPU. in CHK TEMPERATURES > GROUP? Still PLEASE END PROCESS WAIT? Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-21 2900-255B...
Page 208: Coffee System - Check Wtr Flow
Verify pins are securely in present? pinched wires. Repair as the connectors. needed. Check fuses on DC board. Replace CPU as CONTINUED CONTINUED last resort. ON PAGE 2 ON PAGE 2 14-22 Concordia Integra Technical Support Manual 2900-255B...
Page 209: Coffee System – Check Wtr Flow Page 2
18-23 damaged? PN 98007 seconds. Call Concordia Calibrate grinder Lower Coffee Systems for proper microscreen for assistance. extraction time. damaged? 1-800-778-0990 Concordia Integra Technical Support Manual 14-23 2900-255B...
Page 210: Coffee System - Out Of Beans / No Grounds
If 1-800-778-0990 opens and shorts. fuse blows again replace grinder END PROCESS and retest. Replace AC/ Repair/replace END PROCESS DC board. damaged PN 2630-112 component. 14-24 Concordia Integra Technical Support Manual 2900-255B...
Page 211: Coffee System - Slow Espresso Pour
Elbow assembly. clear of PN 98007 debris? Replace brew tubing as necessary. Extraction time between END PROCESS 18-23 seconds? Anti-splatter Clean or replace clear? assembly. Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-25 2900-255B...
Page 212: Coffee System - Upper Piston Stuck In Up/Chamber Position
Verify all present? AC/DC board. JP9? pins are making ROUTINES > GROUP contact! PISTON and activate the group movement. Check transformer, CONTINUED ON terminal block, and PAGE 2 power switch, for AC power. 14-26 Concordia Integra Technical Support Manual 2900-255B...
Page 213: Coffee System - Upper Piston Stuck In Up/Chamber Position
PN 98008 Open and shut the grounds bin door. Run a brew clean. Upon completion, run several espresso drinks. Possible motor or Unit gear failure. functioning Replace brew properly? group. PN 98008 END PROCESS Concordia Integra Technical Support Manual 14-27 2900-255B...
Page 214: Milk System - Cold Milk Pour
Clean debris from Debris tubing if possible. present? Replace if not. END PROCESS Inspect air gate check valve for failure. Replace check Check valve. valve PN 1210-045 CONTINUED ON PAGE 2 14-28 Concordia Integra Technical Support Manual 2900-255B...
Page 215: Milk System – Cold Milk Pour – Page 2
Check harness for shorts/opens, Voltages check CPU valve present? driver chips (U14 and U15) for damage. Replace appropriate vent Vent needle. needles Latte PN 1245-012 damaged? Cappuccino PN1245-011 Replace air gate assembly. PN 2790-137 Concordia Integra Technical Support Manual 14-29 2900-255B...
Page 216: Milk System - Milk Overpour
Navigate to SET TEMPERATURES > Drinks Steam STEAM and adjust pour temp steam temperature to correctly? 247-248F. Retest for functionality. Check tubing between air gate and milk pump for blockage. CONTINUED ON PAGE 2 14-30 Concordia Integra Technical Support Manual 2900-255B...
Page 217: Milk System – Milk Overpour Page 2
OK? Vent Voltages needles present? damaged? Check harness for Replace appropriate vent shorts/opens, needle. check CPU valve Latte PN 1245-012 driver chips for Cappuccino PN 1245-011 damage. Concordia Integra Technical Support Manual 14-31 2900-255B...
Page 218: Milk System - No Milk Pour
Navigate to TEST ROUTINES > Repeat until clean. Rinse. MILK PUMP and activate the milk pump. A low hum should be noticeable. CONTINUED ON NEXT PAGE 14-32 Concordia Integra Technical Support Manual 2900-255B...
Page 219: Milk System – No Milk Pour – Page 2
PN 2612-046 activate the milk pump. Replace milk Milk pump assembly. pours? PN 2340-104 Check vent needles. PN 1245-011 or PN 1245-012 Retest. Replace air gate Milk assembly. pours? PN 2790-137 Retest. END PROCESS Concordia Integra Technical Support Manual 14-33 2900-255B...
Page 220: Milk System - Short Pour Milk
Air gate valve. check valve PN 1210-045 Open pump and inspect tubing for milk debris blocking air flow. S bracket Clean debris from tubing tubing if possible. Replace if not. CONTINUED ON PAGE 2 14-34 Concordia Integra Technical Support Manual 2900-255B...
Page 221: Milk System – Short Pour Milk – Page 2
Check harness for shorts/opens, Voltages check CPU valve present? driver chips for damage. Replace appropriate vent Vent needle. needles Latte PN 1245-012 damaged? Cappuccino PN 1245-011 Replace air gate assembly. PN 2790-137 Concordia Integra Technical Support Manual 14-35 2900-255B...
Page 222: Refrigeration System - Refr Temp Hi
PN 2670-145 for opens. Place digital thermometer in Replace fan refrigeration unit close to the assembly. probe and without touching PN 2310-039 refrigeration unit wall! CONTINUED ON NEXT PAGE 14-36 Concordia Integra Technical Support Manual 2900-255B...
Page 223: Refrigeration System – Refr Temp Hi – Page 2
Check for heat sources that are increase the Ambient ambient temperature. temperature Move unit away from walls above 82F? near the intake. Create air flow with a small fan. Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-37 2900-255B...
Page 224: Refrigeration System - Refr Temp Lo
32F? warmed. Check refrigeration unit probe wiring to PWM and Displayed CPU board. Replace temperature probe as last resort. below 15F? PN 2660-031 temperature inside refrigeration unit 15F? 14-38 Concordia Integra Technical Support Manual 2900-255B...
Page 225: Refrigeration System - Refr Door Open
Adjust magnet Error bracket and retest cleared? door. Replace sensor. PN 1311-009 Check harness connection pins. Bad chip on CPU Error assembly. Replace cleared? CPU assembly. END PROCESS Concordia Integra Technical Support Manual 14-39 2900-255B...
Page 226: Steam System - Chk Sensor Voltage
Verify failed. volume and taste. Verify error does not repeat. Replace transducer. END PROCESS PN 2660-04 Retest unit. CHECK SENSOR error displayed? Call Concordia Coffee Systems for assistance. 1-800-778-0990 14-40 Concordia Integra Technical Support Manual 2900-255B...
Page 227: Steam System - Chk Steam Probes
Inspect hot water/ END PROCESS CHK STEAM syrup purge manifold PROBES error for blockage. displayed? Replace manifold/ fitting as necessary. Replace valve driver chip on CPU assembly. PN 1373-022 END PROCESS Concordia Integra Technical Support Manual 14-41 2900-255B...
Page 228: Steam System - Steam High Limit
Allow unit to settle at correct steam Gauge pressure for 5 above minutes. Run 17psi? several drinks. Replace CPU. Retest unit. Replace limit Limit switch. switch PN 1311-022 open? Retest unit. END PROCESS 14-42 Concordia Integra Technical Support Manual 2900-255B...
Page 229: Steam System - Steam Temp Hi
Inspect harness for shorts replace CPU assembly. Retest unit Replace relay. END PROCESS for error. If error Relays PN 1312-031 persists, call Concordia or PN 98480 Coffee Systems for Retest unit. assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-43 2900-255B...
Page 230: Steam System - Steam Temp Lo
Replace element. Element PN 2650-022 With steam wand: PN 2650-027 Check fuses on rear of electrical enclosure. Identify and replace Fuses bad fuses on rear grinder plate. PN 1342-010 CONTINUED ON NEXT PAGE 14-44 Concordia Integra Technical Support Manual 2900-255B...
Page 231: Steam System – Steam Temp Lo – Page 2
Check voltage at voltage JP6 connector of present? AC/DC assembly. Replace transducer. PN 2660-043 STEAM Call Concordia TEMP LO Coffee Systems error message for assistance. displayed? 1-800-778-0990 END PROCESS Concordia Integra Technical Support Manual 14-45 2900-255B...
Page 232 Check for blown Steam fuses across top Replace heater Present two fuses on fuse 2650-023 block on rear of electrical enclosure. Fuses CONTINUED ON good? PAGE 2 CONTINUED ON PAGE 3 CONTINUED ON PAGE 2 14-46 Concordia Integra Technical Support Manual 2900-255B...
Page 233 Terminal Repair and/or breaker on front Run several block replace wire or END PROCESS panel as drinks to verify block as needed. functionality. necessary. Voltage present? Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-47 2900-255B...
Page 234 Blocked fitting Debris Replace fitting. PN 1231-094 fitting? Call Concordia Coffee Systems for assistance. Bad valve assy 1-800-778-0990 Debris Replace valve. PN 1210-017 valve? Insert new plunger assembly into stem. PN 98525 Reassemble valve. 14-48 Concordia Integra Technical Support Manual 2900-255B...
Page 235: Steam System - Check Steam Tank
Coffee Systems Inspect hot water/ for assistance. CHECK syrup purge manifold 1-800-778-0990 STEAM TANK for blockage. error Replace valve Replace manifold/ displayed? driver chip on fitting as necessary. assembly. PN 1373-022 END PROCESS Concordia Integra Technical Support Manual 14-49 2900-255B...
Page 236: Flavor System - Cross-Contamination Of Flavors
END PROCESS manifold and check poppets for damage, leaks, etc. Poppit Repair or replace Correct valve manifold as syrup pours in failing? needed. drink? Call Concordia Coffee Systems for assistance. 1-800-778-0990 14-50 Concordia Integra Technical Support Manual 2900-255B...
Page 237: Flavor System - Not Enough Flavor
Retest for correct fittings as needed. syrup manifold open and flavor flavor volume. close properly with no sticking, repair and replace as needed. Retest. Navigate to FLAVOR TIMINGS menu and adjust flavor as needed. Concordia Integra Technical Support Manual 14-51 2900-255B...
Page 238: Flavor System - No Flavor In Drink
Check circuit Plug power supply in to breaker. If breaker 110 outlet. Navigate to is OK, an SPECIAL FEATURES > electrician is PRIME FLAVOR. required. Retest CONTINUED ON PAGE 2 14-52 Concordia Integra Technical Support Manual 2900-255B...
Page 239: Flavor System – No Flavor In Drink– Page 2
Inspect tubing in PN 98590 bin door and syrup END PROCESS manifold for blockage. Replace manifold as needed. Door/manifold PN 2790-130 blockage? Replace tubing as needed. Syrup/sauce pours? Call Concordia Coffee Systems for assistance. 1-800-778-0990 Concordia Integra Technical Support Manual 14-53 2900-255B...
Page 240: Flavor System - Too Much Flavor In Drink
Flavor 1 = Chocolate Flavor 2 = Caramel Flavor 3 = Vanilla Flavor 4 = Chai Exit to the software menu after making changes and run some test drinks. Test drink flavor END PROCESS 14-54 Concordia Integra Technical Support Manual 2900-255B...
Page 241: Water System - Chk Water Supply
Turn off water to machine. Water Open drain valve to Internal at drain relieve pressure. Inspect Replace tubing fitting? for pinched tubing on all damaged tubing. ferrules going into water tank. CONTINUED ON PAGE 2 Concordia Integra Technical Support Manual 14-55 2900-255B...
Page 242: Water System – Chk Water Supply – Page 2
Call Concordia Coffee Systems for assistance. 1-800-778-0990 Locate break in Continuity wiring harness or present? connector and repair. Check pins and connectors going to CPU for possible dislodged pin. Replace CPU as last resort. 14-56 Concordia Integra Technical Support Manual 2900-255B...
Page 243: Water System - Water Tank Limit Switch Open
Verify tank body has cooled to below 200F. Open water drain valve to cool tank faster. With a meter measure across the limit switch. Possible AC/DC Open board error. switch? Replace. PN 2630-112 CONTINUED ON PAGE 2 Concordia Integra Technical Support Manual 14-57 2900-255B...
Page 244: Water System - Water Tank Limit Switch Open
AC/DC board. temperature is over the temperature settings valve. Call Concordia END PROCESS Possible shorted Unit Coffee Systems relay. Replace. functioning for assistance. PN 98480 correctly? 1-800-778-0990 END PROCESS 14-58 Concordia Integra Technical Support Manual 2900-255B...
Page 245: Water System - Water Temp Hi
Identify the source and allow tank to of heat in tank. cool. Replace Call Concordia probe and retest. Coffee Systems for assistance. 1-800-778-0990 Tank still END PROCESS overheating? Replace AC/ DC board. PN 2612-046 Concordia Integra Technical Support Manual 14-59 2900-255B...
Page 246: Water System - Water Temp Lo
PN 1342-010 Confirm the relay control cable is attached to JP11. Verify element resistance is 48- Is the 52ohms and control cable replace. connected? PN 2650-022 Replace AC/DC board. PN 2630-112 14-60 Concordia Integra Technical Support Manual 2900-255B...
Page 247: Section 15 :: Parts List & Diagrams
Section 15 :: Parts List & Diagrams Recommended Tools List Parts Lists and Diagrams...
Page 248: Recommended Tools List
Group Motor Removal Tool 4100-014 Consumables CONCORDIA PART NUMBER Heat sink compound 3900-003 Superlube® tube 3200-017 Superlube® pen 3100-002 Teflon tape – ¼” & ½” 3330-013 Ty-wraps (100) 1454-014 RTV silicone seal 3200-003 15-2 Concordia Integra Technical Support Manual 2900-255B...
Page 249: Parts List And Diagrams
Refrigeration Unit Door Front Panel Grinder Assembly Brew Group Assembly Milk Delivery System Refrigeration Unit Module and Assembly Steam Tank Assembly Water Tank Electrical Enclosure Sauce Delivery System Milk Pump Assembly Flowmeter Water Pump Assembly Concordia Integra Technical Support Manual 15-3 2900-255B...
Page 250: Diagram 1: Machine Overview
Section 15: Parts List & Diagrams 3029-015B Diagram 1: Machine Overview 15-4 Concordia Integra Technical Support Manual 2900-255B...
Page 251: Diagram 1, Parts List: Machine Overview
ASSY RFR DOOR I4 2310-036 ASSY BIN DOOR SKIN I4 2510-137 PANEL LEFT I4 1110-727 SHIELD HEAT HOPPER I4 1110-701 PANEL BACK I4 1110-690 PANEL TOP I4 1110-691 PANEL RIGHT I4 1110-728 FILTER AIR I4 1120-334 Concordia Integra Technical Support Manual 15-5 2900-255B...
Page 252: Diagram 2: Bin Door Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 2: Bin Door Assembly 15-6 Concordia Integra Technical Support Manual 2900-255B...
Page 253: Diagram 2, Parts List: Bin Door Assembly
Diagram 2, Parts List: Bin Door Assembly Concordia Diagram 2 Description Available Part Item # Number ASSY DR BIN INTEGRA 4 2510-195 ASSY BIN DOOR SKIN I4 2510-137 ASSY DISPLAY LCD I4 2630-094 ASSY SYRUP MANIFOLD 2790-130 ASSY SYRUP MANIFOLD CHOC...
Page 254: Diagram 3: Refrigeration Unit Door
Section 15: Parts List & Diagrams 3029-015B Diagram 3: Refrigeration Unit Door 20 13 15-8 Concordia Integra Technical Support Manual 2900-255B...
Page 255: Diagram 3, Parts List: Refrigeration Unit Door
KIT RFR DOOR SEAL I4 98597 PNL RFR INTERIOR DR I4 1120-297 FH PHIL TFS SS #6 1/2 1410-180 MAGNET DOOR I4 1311-027 TAPE VHB .01”THK X 1/2”W 3300-024 SEAL EXTRUSION RFR DR I4 1260-112 Concordia Integra Technical Support Manual 15-9 2900-255B...
Page 256: Diagram 4: Front Panel
Section 15: Parts List & Diagrams 3029-015B Diagram 4: Front Panel 15-10 Concordia Integra Technical Support Manual 2900-255B...
Page 257: Diagram 4, Parts List: Front Panel
GAUGE 30PSI 1/8 NPT PMNT 1220-006 ELBOW BRASS 1/8F X 1/8T 1231-043 DISK ORIFICE 5/16X/01X.01 1110-383 ORIFICE SPACER 1120-229 GAUGE 300PSI 1/8NPT PMNT 1220-009 ELBOW BRASS 1/8F X 1/8T 1231-043 VALVE FLOW CONTROL STEAM 1210-030 Concordia Integra Technical Support Manual 15-11 2900-255B...
Page 258: Diagram 5: Grinder Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 5: Grinder Assembly 15-12 Concordia Integra Technical Support Manual 2900-255B...
Page 259: Diagram 5, Parts List: Grinder Assembly
MOUNT ISOL M/F M4X0.7 1450-019 GRINDER DITTING I4 2280-001 ADJUSTER GRINDER LT I4 2280-003 CHUTE GROUND W FRONT I4 1110-800 PLATE GRINDER SUPPORT I4 1110-697 NUT SS HEX KEP M4 X .07 1420-036 Concordia Integra Technical Support Manual 15-13 2900-255B...
Page 260: Diagram 6: Brew Group Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 6: Brew Group Assembly 15-14 Concordia Integra Technical Support Manual 2900-255B...
Page 261: Diagram 6, Parts List: Brew Group Assembly
ASSY GRP HTR I4 2150-021 SENSOR-GROUP-IR-1000i 2160-004 ASSY- ADAPT- 5/32T X 1/4T 2340-034 CBL-GROUP IR-1000i 2670-132 2150-019 KIT F3 GRP UPPER PISTON 98007 COTTER PIN 1451-036 CLIP LOCKING 1/4 1454-055 CBL-GROUP IR-1000i 2670-132 Concordia Integra Technical Support Manual 15-15 2900-255B...
Page 262: Diagram 7: Milk Delivery System
Section 15: Parts List & Diagrams 3029-015B Diagram 7: Milk Delivery System 15-16 Concordia Integra Technical Support Manual 2900-255B...
Page 263: Diagram 7, Parts List: Milk Delivery System
WSHR SHLDR NYLON 5/16 4 1430-023 ASSY- ADAPT- 5/32T X 1/4T 2340-034 ASSY STEAM JET I4 2790-161 CONN UNION 1/4T 1232-098 ASSY VAC BREAK VLV I4 2790-194 TUBE SILICONE 1/4 X 3/8 1250-018 Concordia Integra Technical Support Manual 15-17 2900-255B...
Page 264: Diagram 8: Refrigeration Unit Module Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 8: Refrigeration Unit Module Assembly 15-18 Concordia Integra Technical Support Manual 2900-255B...
Page 265: Diagram 8, Parts List: Refrigeration Unit Module Assembly
FAN 12VDC 50X50X10MM 9CFM 1332-003 BRACKET FAN GUARD INT RFR 1110-808 FH PHIL U/C 8-32 X 3/8 SS 1410-057 STRIKE DOOR I4 1110-731 FH PHIL SMS SS 8 X 1/2 1410-125 ADAPTER PLATE RFR SHELL 1110-766 Concordia Integra Technical Support Manual 15-19 2900-255B...
Page 266: Diagram 9: Steam Tank Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 9: Steam Tank Assembly 22 21 19 18 15-20 Concordia Integra Technical Support Manual 2900-255B...
Page 267: Diagram 9, Parts List: Steam Tank Assembly
BRKT TANK SUPPORT RT I4 1110-710 VALVE STEAM HIGH TEMP 1210-017 CONN BRASS 1/8M X 1/4T 1231-008 VALVE STEAM HIGH TEMP 1210-017 ELBOW 1/8M X 1/8M 1231-094 ELBOW BRASS 1/8M X 1/8T 1231-015 Concordia Integra Technical Support Manual 15-21 2900-255B...
Page 268: Diagram 10: Water Tank
Section 15: Parts List & Diagrams 3029-015B Diagram 10: Water Tank Brew Valve Assy 15-22 Concordia Integra Technical Support Manual 2900-255B...
Page 269: Diagram 10, Parts List: Water Tank Assembly
ELBOW SS 1/8T X 1/8M 1233-002 PLUG SS 1/8M 1233-022 ELBOW SS 1/8T X 1/8M 1233-002 FERRULE BRASS 1/8IN 1231-021 VALVE WTR PRV 175 PSI 1210-043 CONN PVC 1/4F X 3/4M 1232-002 CONN ELBOW 1/4BARBX1/4MP 1232-014 Concordia Integra Technical Support Manual 15-23 2900-255B...
Page 270: Diagram 11: Electrical Enclosure
Section 15: Parts List & Diagrams 3029-015B Diagram 11: Electrical Enclosure 15-24 Concordia Integra Technical Support Manual 2900-255B...
Page 271: Diagram 11, Parts List: Electrical Enclosure
1410-009 PH PHIL MS SS 8-32 X 1/4 1410-010 FH PHIL MS SS 8-32 X 1 1410-076 FH PHIL U/C 8-32 X 3/8 SS 1410-057 FH PHIL #10 X 5/8 FAN MNT 1410-184 Concordia Integra Technical Support Manual 15-25 2900-255B...
Page 272: Diagram 12: Sauce Delivery System
Section 15: Parts List & Diagrams 3029-015B Diagram 12: Sauce Delivery System 15-26 Concordia Integra Technical Support Manual 2900-255B...
Page 273: Diagram 12, Parts List: Sauce Delivery System
ASSY SYR TUBING BLK I4 2790-151 ASSY TUBE SYR PMP BLK I4 2790-155 ASSY PARISTALTIC SYR PUMP 2345-002 ASSY SYR TUBING BLK I4 2790-151 ASSY SYR TUBING BLK I4 2790-151 ASSY SYR RACK HTR 120VAC 2510-120 Concordia Integra Technical Support Manual 15-27 2900-255B...
Page 274: Diagram 13: Milk Pump Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 13: Milk Pump Assembly 15-28 Concordia Integra Technical Support Manual 2900-255B...
Page 275: Diagram 13, Parts List: Milk Pump Assembly
ASSY TUBE STEM ADAPT CAPP 2340-048 PUMP MILK T21 210V 2340-095 HSG MLK PMP I4 1120-310 PH PHIL TFS SS #6 1/2 1410-181 ASSY MLK PMP AIR TUBE I4 2340-100 TEE NYLON 1/8 TUBE 1232-020 Concordia Integra Technical Support Manual 15-29 2900-255B...
Page 276: Diagram 14: Flowmeter
Section 15: Parts List & Diagrams 3029-015B Diagram 14: Flowmeter 15-30 Concordia Integra Technical Support Manual 2900-255B...
Page 277: Diagram 14, Parts List: Flowmeter
Diagram 17 Description Available Part Item # Number ASSY FLOWMETER DIGMESA 2660-056 CONN 1/4T X 1/4 BSPP JG 1232-124 CLIP LOCKING 1/4 1454-055 FLOWMETER DIGMESA 1.2MM 2660-057 PH PHIL SS M4 X 8 1410-098 Concordia Integra Technical Support Manual 15-31 2900-255B...
Page 278: Diagram 15: Water Pump Assembly
Section 15: Parts List & Diagrams 3029-015B Diagram 15: Water Pump Assembly 15-32 Concordia Integra Technical Support Manual 2900-255B...
Page 279: Diagram 15, Parts List: Water Pump Assembly
ASSY PUMP WATER I4 2710-021 ELBOW SXL 1/8M X 1/4T 1233-037 BUSHING SS 3/8NPTX1/8NPT 1233-040 PUMP WATER PAO74Z 30-GPH 2710-013 ELBOW SXL 1/8M X 1/4T 1233-037 BUSHING SS 3/8NPTX1/8NPT 1233-040 CLAMP- MTR/PUMP 2710-006 Concordia Integra Technical Support Manual 15-33 2900-255B...
Page 280 Section 15: Parts List & Diagrams 3029-015B Page Intentionally Left Blank 15-34 Concordia Integra Technical Support Manual 2900-255B...
Page 281: Section 16 :: Index
Section 16 :: Index...
Page 282 Replacement ..6-7 Cold Sink Plenum ..7-15 Grinder Adjustment Panel Components ......6-6 Bin Door Integra 0 ..1-7 Bean Hoppers 1-3, 2-8, 6-4, Bin Door Integra 1 and 4 ......1-6 Filling ....... 6-8 Flavor System ... 1-5 Hopper Stopper ..
Page 283 Jumper Plug 11 ... 3-18 Flavor Boxes ....14-4 Jumper Plug 12 ... 3-19 Flavor Lines ....8-4 Jumper Plug 2 ..... 3-17 Flavor Pour Rate ..2-7, 8-8 Jumper Plug 3 ..... 3-18 Concordia Integra Technical Support Manual 16-3 2900-255B...
Page 284 Assembly ... 15-18 Machine ....3-12 Sauce Delivery System Operational Configuration 2- ......15-26 Steam Tank Assembly 15- Overview Brew Group ....6-9 Upper and Lower Piston Coffee System ... 6-2 Assembly ... 15-14 16-4 Concordia Integra Technical Support Manual 2900-255B...
Page 285 SERVICE CALL CHECKLIST Too Much Foam... 14-4 ......11-3 Total Drink Count Statistics Service Call Protocol ... 11-2, ....... 4-5 11-3 TOTAL DRINK COUNTS .. 4-3 Service Switch ....4-3 Train the Customer..12-9 Concordia Integra Technical Support Manual 16-5 2900-255B...
Page 286 Poppet ...... 8-2 No Display on Card Poppet ...... 8-3 Reader ....14-14 Pressure Relief . 5-7, 5-17 No Flavor ..14-52, 14-53 Safety Relief..5-7, 5-17 NO GROUNDS..14-24 Safety Relief.... 5-17 16-6 Concordia Integra Technical Support Manual 2900-255B...
Page 287 Voltage . 3-4, 3-11, 3-12, 3- Water Tank .. 5-8, 5-9, 11-3 15, 7-15 Draining ....5-9 DC ......3-12 Water Valve ....6-3 Voltage, AC ....3-12 WATER VOLUME .... 4-2 WAIT WARMING UP ..13-7 Concordia Integra Technical Support Manual 16-7 2900-255B...
Page 288 Section 16: Index 3029-016B Page Intentionally Left Blank 16-8 Concordia Integra Technical Support Manual 2900-255B...
Page 289: Section 17 :: Service Bulletins
Section Service Bulletins...
Page 290 Section 17: Service Bulletins 3029-017B Table of Contents – Service Bulletins Section 17 :: Service Bulletins ............17-1 Service Bulletins ............17-3 17-2 Concordia Integra Technical Support Manual 2900-255B...
Page 291: Service Bulletins
Section 17: Service Bulletins 3029-017B Service Bulletins Concordia Integra Technical Support Manual 17-3 2900-255B...
Page 292 Section 17: Service Bulletins 3029-017B Page Intentionally Left Blank 17-4 Concordia Integra Technical Support Manual 2900-255B...

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