Troubleshooting - Philips EPIQ 7 User Manual

Troubleshooting

CAUTION
Do not unplug the system from the wall outlet until the system is completely off. If you
unplug your system before the shutdown message appears, you will have to wait longer than
usual to use your system the next time you turn it on. You may also corrupt files, which can
result in an inoperative system or the loss of patient data.
Periodically clean the external surfaces of a device with a soft cloth. Difficult stains may be
removed with a cloth lightly dampened with a mild detergent solution.
Troubleshooting
If you encounter difficulty in the operation of the system, use the information here to help
correct the problem. If the problem is not covered here, contact your Philips representative.
The troubleshooting table contains a list of symptoms and the actions to take to correct the
problems.
Troubleshooting
Symptoms
The system does not power up. The monitor indicator
light is off.
No image displays on the monitor.
No audio comes from the system speakers.
An error message is displayed.
An error message indicates that the system is above
normal operating temperature.
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Corrective Action
1. Verify the power connections.
2. Check the circuit breaker on the back of the system.
1. After power up, the system takes about 20 seconds to
initialize. During this time the monitor is blank.
2. After 20 seconds, adjust the monitor brightness.
3. Check the monitor cables and connections.
Adjust the volume to ensure that the speakers are not
muted.
Run the system test (see "Testing the System" on page
297).
1. Click Continue. The system will power down
automatically in 30 minutes.
2. With power off, check for obstructed air filters (see
"Cleaning the System Air Filter" on page
System Maintenance
291).
295