Transcend 365 miniCPAP Auto User Manual
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Transcend 365 miniCPAP Auto User Manual

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Jackie Mason
April 2, 2025

I have a red water droplet and !!! Heater Error !!! in red How do I find the code?

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1 comments:
Mr. Anderson
April 2, 2025

To resolve the red water droplet and "!!! Heater Error !!!" message on the Transcend 365 miniCPAP Auto:

1. Red Water Droplet:
- This indicates the humidifier is disabled due to a condition such as:
- Use of water other than distilled.
- Residue from previously used tap water.
- Corrupt water signal, likely from moisture inside the CPAP.
- Solution:
- Empty the reservoir and rinse thoroughly with distilled water.
- Refill with only distilled water.
- If issue persists, run the CPAP in Dry Mode to remove internal moisture.
- After drying, disconnect and reconnect the power source to reset the system.

2. Heater Error:
- This may appear together with the red droplet and indicates the humidifier heater is disabled.
- Solution:
- Follow the same steps as above to address possible moisture or water quality issues.
- If error continues, contact your medical equipment provider or customer service for further assistance.

Using only distilled water and keeping the system dry helps prevent these errors.

This answer is automatically generated

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Summary of Contents for Transcend 365 miniCPAP Auto

  • Page 1 Auto User Manual...
  • Page 2 Transcend 365 miniCPAP Auto User Manual Page ii   Notices Revised Transcend 365 Auto User Manual 103765 Rev A Published November 2018 and supersedes all previous versions. Notice The information contained in this document is subject to change without notice.
  • Page 3 Transcend 365 miniCPAP Auto User Manual Page iii   About this user manual Note Training is required for the use of this device. All of the information required to operate and maintain this device is found within this manual. It is expected that users will use this manual for their training.

  • Page 4: Table Of Contents

    Accessories (sold separately)................13 The 365 miniCPAP Auto ................Assembling the 365 miniCPAP Auto™ ..............14 Getting Started With the 365 miniCPAP Auto™ Device ........... 15 Home Screen and Control panel ..............16 Power connection jack and USB port .............. 18 Using the 365 miniCPAP Auto™...
  • Page 5 ................... 43 10 Battery Battery life expectancy................. 44 Using the Battery in-line with AC power ............44 Caring for your Transcend 365 miniCPAP Auto™ ..........Cleaning the unit ..................... 45 …………………………………………………………………………45 Caring for the humidifier reservoir Cleaning Your Mask and Air Hose……………………………………………………………………………………46 ………………………………………………………………………..

  • Page 6: Introduction

    4 to 20 cm as prescribed by your clinician. The 365 miniCPAP Auto may be used every day on a bedside table and can be  packed with you when you travel.

  • Page 7: Precautions For Use

     This device is not intended for life support.  The 365 miniCPAP Auto™ must be set up and adjusted by a trained provider before being used.  Do not block or otherwise obstruct the exhalation ports of the mask. Follow the...
  • Page 8 ISO 5367 or ISO 80601-2-74 should be used.  Do not use the Transcend 365 miniCPAP Auto at an altitude above 8000’ (2438 m) or outside a temperature of 41-95F (5-35 C). Using the humidifier outside of this temperature range or above this altitude can affect the quality of the therapy or injure the user.

  • Page 9: Cautions

    Discontinue use of the 365 miniCPAP Auto™ and contact your physician if respiratory or skin irritations occur.  Do not introduce objects into the 365 miniCPAP Auto™ air inlet or air outlet.  Inspect the power supply for signs of wear or damage before each use. Replace the power cord if necessary.
  • Page 10 Transcend 365 miniCPAP Auto User Manual Page 10 o Magnets used to secure the humidifier reservoir to the CPAP may interfere with other medical devices. Do not place the 365 miniCPAP within 6 inches (15 cm) of medical devices such as cardiac pacemakers, ICDs, and implantable neurostimulators.

  • Page 11: Symbols

    Transcend 365 miniCPAP Auto User Manual Page 11 Symbols (the following symbols may appear on the product or packaging) Caution IP22 Protected against finger-sized objects and against dripping water when tilted 15 degrees from specified orientation Type BF Applied Part...
  • Page 12 Transcend 365 miniCPAP Auto User Manual Page 12 Manufacturer Fragile, handle with care Keep dry Serial Number Use distilled water only. Use of any liquid other than distilled water will result in immediate damage to the humidifier and will void heater warranty.

  • Page 13: Components Of The Transcend® 365 Minicpap Auto

    Transcend® 365 miniCPAP Auto™ Begin by unpacking all items from the 365 miniCPAP Auto™ travel bag and inspecting them to ensure they were not damaged during shipment. Report any missing or damaged items to the home healthcare provider that sold the 365 miniCPAP Auto™ to you.

  • Page 14: The 365 Minicpap Auto

    Connect the air supply tube directly to the 365 miniCPAP Auto™ device, making sure it is fully seated. Plug the power supply into the 365 miniCPAP Auto™. Place device on a flat, stable surface. Connect the appropriate power cord to the power supply and connect the power...

  • Page 15: Getting Started With The 365 Minicpap Auto™ Device

    Allow the 365 miniCPAP Auto to adjust to ambient temperature after removing from storage. To begin therapy, plug in the power supply to your 365 miniCPAP Auto and press the Center button to begin therapy. Press the down button to activate Ramp, if desired.

  • Page 16: Home Screen And Control Panel

    Transcend 365 miniCPAP Auto User Manual Page 16 Note: If the miniCPAP™ device loses power while delivering therapy, the CPAP will power on as soon as power is restored. The user must hit the Center button to resume therapy. Home screen and Control Panel Home Screen Once power is supplied to the device, the LCD display lights up with the Home screen.
  • Page 17 Transcend 365 miniCPAP Auto User Manual Page 17 (Settings & Toggle) Center (Select, SAVE & Begin therapy) Left Right (Back & Home (Last Session & screen) Toggle) Down (Ramp & Toggle)

  • Page 18: Power Connection Jack And Usb Port

    Power connection jack and USB port The power jack accepts the barrel plug of the output cable from the AC power source to operate the 365 miniCPAP Auto™. An optional P battery pack is also available to power the 365 miniCPAP Auto™.

  • Page 19: Using The 365 Minicpap Auto

    Transcend 365 miniCPAP Auto User Manual Page 19 Using the 365 miniCPAP Auto™ Standard user modes Normal operation consists of four modes: When the device is not connected to a power source, the device is off. Standby When power is applied to the device the LCD screen lights up and the CPAP enters Standby Mode.

  • Page 20: Ending Therapy And Entering Dry Mode

    Transcend 365 miniCPAP Auto User Manual Page 20 Ending therapy and entering Drying Mode When you are finished with your therapy session, press the Center button to return your CPAP to Standby mode. Drying Mode Press and hold the Up and Down buttons for three seconds to start Drying Mode. This mode will last 30 minutes unless you interrupt it by pressing any button.

  • Page 21: The 365 Minicpap Auto Humidifier

    Transcend 365 miniCPAP Auto User Manual Page 21 The 365 miniCPAP Humidifier_________ Filling the Reservoir To remove the reservoir from the CPAP, first disconnect the power source to your CPAP, then set the device on a flat, stable surface and secure the reservoir with one hand while you lift and remove the CPAP with your other hand.
  • Page 22 Transcend 365 miniCPAP Auto User Manual Page 22 Check the reservoir is at its full capacity by holding it vertically and viewing the water level. The water should be level with the max fill line (bottom of the reservoir seal).

  • Page 23: Humidifier Parts

    Transcend 365 miniCPAP Auto User Manual Page 23 Humidifier Parts________________________ Should your heater wick need to be replaced, here is a look at the heater parts and instructions for replacement. Heater Cartridge Wick cover Heater Cartridge Wick...

  • Page 24: Replacing The Heater Wick

    Transcend 365 miniCPAP Auto User Manual Page 24 Replacing the Heater Wick______________ Periodically, your heater wick will need replacement. If after using the device for several months you experience dry nose or throat symptoms, this may indicate the need to replace the wick. To order a replacement wick, call Somnetics customer service at 877-621-9626.

  • Page 25: Using The Lcd Screen

    Device Information Press the Center button to enter the Therapy Settings. Therapy Mode____________________________ Here you will see the Therapy Mode, which indicates whether your 365 miniCPAP Auto is set to a fixed-pressure setting or auto-adjusting therapy pressure. Pressure Settings___ ______________________ You’ll also see the Pressure settings.

  • Page 26: Ramp Settings

    Transcend 365 miniCPAP Auto User Manual Page 26  If your device is set to Auto Mode, the far left number is the minimum pressure, the middle number is starting pressure and the right number shows maximum pressure. The starting pressure is set to begin CPAP therapy somewhere between the min and max pressure settings.

  • Page 27: Ezex Pressure Relief Settings

    Transcend 365 miniCPAP Auto User Manual Page 27 Use the Right button to highlight and the Center button to select Ramp Duration in minutes. Press the Up or Down buttons to change the duration from 0 to 45 minutes, moving through increments of five minutes. Press the Center button to save your selection.

  • Page 28: Language Settings

    Transcend 365 miniCPAP Auto User Manual Page 28 Language Settings_______________________ These settings help you select your native language and regional settings. Select the language and units that apply for you. Use the Up/ Down buttons to highlight the setting, then press the Center button to adjust settings. Use the Up/ Down buttons to toggle through the setting options, then press the Center button to save your selection.

  • Page 29: Last Session Report

    Transcend 365 miniCPAP Auto User Manual Page 29 Last Session Report (push the Right button on the Control Panel) Last Session Report From the HOME screen, push the Right button to highlight the Last Session Report section. Push the Center button to select it.

  • Page 30: Humidifier

    Transcend 365 miniCPAP Auto User Manual Page 30 Humidifier (press the Down button on the Control Panel)____ Humidity Level From the Home screen, push the Down button to highlight the Humidifier section. Push the Center button to select it. Use the Up or Down buttons to move the humidification level from 0 to 10 (0 = no humidification, 10 = maximum humidification).

  • Page 31: Compliance Report

    You can view the information here, however, you or your clinician will need to use a computer and the Transcend desktop software to view, print or send the Compliance Report to your doctor.
  • Page 32 Transcend 365 miniCPAP Auto User Manual Page 32 In All Data you will see data for all the days you’ve been using the device. This screen shows a time stamp in the bottom left of how long the device has been in use.

  • Page 33: Humidifier Lcd Indicators In Standby Mode

    Transcend 365 miniCPAP Auto User Manual Page 33 Humidifier LCD indicators in Standby Mode Water Status Indicators These indicators will only be displayed if humidifier is set to a level > 0. They will appear in lower right portion of the Home Screen Flashing Blue Droplet - Out of Water Indicated by a flashing blue droplet.
  • Page 34 Transcend 365 miniCPAP Auto User Manual Page 34 Flashing Yellow Droplet and Diamond – Tap Water Detected Only distilled water should be used with this humidifier. A flashing yellow droplet and yellow diamond indicate that water other than distilled water is detected in the reservoir.

  • Page 35: Heater Status Indicators

    Transcend 365 miniCPAP Auto User Manual Page 35 Flashing Red Droplet and X – Bad Water Signal Detected Indicated by a flashing red droplet and red ‘X’. The humidifier will be disabled during therapy. This indicates a corruption, most likely caused by moisture in the CPAP. Allowing the system to dry out may correct the issue.
  • Page 36 Transcend 365 miniCPAP Auto User Manual Page 36 Flashing Red Exclamation (!) – Heater Over-Temperature Detected Indicated by a flashing red exclamation point.  During the last therapy session, the heater reached a heat cutoff condition and turned off for the remainder of the session. The status will be reset when the next therapy session is started and humidification will be enabled.

  • Page 37: Combination Indicators

    Transcend 365 miniCPAP Auto User Manual Page 37 Note: After drying the system, disconnect and reconnect the power source to ensure the status is reset. If assistance is needed to reset an indicator, contact your medical equipment provider or Somnetics customer service 877-621-9626.

  • Page 38: Humidifier Lcd Indicators In Therapy Mode

    Transcend 365 miniCPAP Auto User Manual Page 38 Humidifier LCD indicators in Therapy Mode During therapy, the water/heater status and the humidifier setting is displayed in the lower right corner of the screen. The status consists of a water droplet that can have one of three colors: ...
  • Page 39 Transcend 365 miniCPAP Auto User Manual Page 39 Therapy with Humidifier ON (setting > 0) Normal operation, no errors, heater enabled. The blue droplet indicates that the humidifier is active. Note: This includes cases where decreased water quality (tap water) was detected.

  • Page 40: Powering The 365 Minicpap Auto

    Transcend 365 miniCPAP Auto User Manual Page 40 Powering the 365 miniCPAP Auto Device There are two choices for powering the 365 miniCPAP Auto™ device:  Use the AC Power Supply (PSA3)  Use the optional P Battery...

  • Page 41: Using The Ac Power Supply

    Transcend 365 miniCPAP Auto User Manual Page 41 Using AC Power Supply (PSA3) The AC power supply included with your CPAP device can power your CPAP from any standard AC outlet. Simply plug the power supply into the wall and insert the barrel...

  • Page 42: Using The P

    Battery is an optional power source for the 365 miniCPAP Auto™. To use, connect the battery outlet cable to the 365 miniCPAP Auto™ by inserting the barrel connector into the power jack on the device. The LCD will show the home screen when power is supplied to the CPAP.

  • Page 43: Charging The P

    Transcend 365 miniCPAP Auto User Manual Page 43 Charging the P Battery  Connect the power outlet barrel connector from the Universal Power Supply to the power connection jack on the P Battery.  Connect the Universal Power Supply to a power source.

  • Page 44: Battery Life Expectancy

    Insert the barrel connector from the Universal AC Power Supply into the circular opening in the battery. Insert the barrel connector of the battery into the 365 miniCPAP Auto™ power jack. Plug the Universal AC Power Supply plug into a power outlet.

  • Page 45: Caring For Your Transcend 365 Minicpap Auto

    Page 45 Caring for your 365 miniCPAP Auto The 365 miniCPAP Auto™ device is a maintenance-free device. However, it’s important to keep it clean to ensure maximum efficiency and durability. Cleaning cycle frequencies identified below are checked against product service life.

  • Page 46: Cleaning Your Mask And Air Hose

    Replacing the Filter Media During therapy, ambient air is drawn into Flip the 365 miniCPAP Auto™ through an Air open Inlet Filter. The Filter Media is very simple door to replace. Simply turn the unit over and look for the door on one end that pops open easily.

  • Page 47: Software User Guide

    User Manual Page 47 Software User Guide _______________ Your Transcend® 365 miniCPAP Auto device comes with easy-to-use software that helps you adjust settings, observe, print and send reports and store all your data so you can access it any time.
  • Page 48 Page 48 STEP Connect your Transcend 365 miniCPAP Auto device to a power source, then connect it to your computer using the supplied mini-USB cord. The mini end of the USB cord goes into the opening next to the power cord on the device; open the rubber cover to access the opening.
  • Page 49 User Manual Page 49 Now You’re Ready to Use the Transcend® 365 miniCPAP Auto Software You can see on the Home screen interface that there are two primary areas to choose from: Configuration or Compliance Manager. Let’s explore each one.
  • Page 50 Transcend 365 miniCPAP Auto User Manual Page 50 ○ The Therapy Pressure is a clinician setting that can only be accessed with a password. This setting will show either fixed or on an Auto setting, depending upon which device you have. If you have a fixed pressure device, one therapy pressure is available for adjustment.
  • Page 51 Transcend 365 miniCPAP Auto User Manual Page 51 You can see the primary data summaries are: ○ Usage ○ Leak Summary ○ Pressure Summary ○ AHI-Events per Hours of Use ○ Patient Therapy Settings General Functions Filtering by Date Tailor the date range of information by clicking on the calendar icons next to choose the desired start and end dates.
  • Page 52 Transcend 365 miniCPAP Auto User Manual Page 52 Generate Compliance (Last 30 days of compliance report) The 30 Day Compliance button will automatically pull the last 30 day window of compliance data that has at least 70% compliance (4+ hours of therapy 70% of the time).
  • Page 53 Transcend 365 miniCPAP Auto User Manual Page 53 Choose a View At the top of the page you will also see three grey tabs: Daily List, Trend Graph and Day Graph. Daily List When you select the Daily List tab you will see a general summary for the date range you have indicated.
  • Page 54 Transcend 365 miniCPAP Auto User Manual Page 54 Trend Graph When you click the Trend Graph tab at the top of the page, you’ll see the data in graphic form. Simply click on any bar graph and you will automatically see trend ranges by month, week or day each time you click (this change in date range is reflected in the Trend Range section.
  • Page 55 Transcend 365 miniCPAP Auto User Manual Page 55 Day Graph Select the Day Graph tab is used to show data that has been drilled down to the day in the Trend Graph tab or you can simply go to this tab to select a particular day’s worth of data. You can choose the day you would like to view by selecting the date in the Selected Date field.

  • Page 56: Fault And Alert Codes

    Fault and alert codes Fault codes When the 365 miniCPAP Auto™ device encounters a fault, the processor resets and enters a fault loop. In this loop, the device shows the home icon as red to indicate that a fault has been encountered. If the device is reset or power cycled while in fault mode, it re- enters fault mode upon power up.
  • Page 57 Transcend 365 miniCPAP Auto User Manual Page 57 Fault Error Comments Number Low power While delivering therapy, the device determined that the blower was stalled (see above). However, a check of the voltage indicates there may not be sufficient power to spin the blower.

  • Page 58: Troubleshooting

    Transcend 365 miniCPAP Auto User Manual Page 58 Troubleshooting Problem Probable Cause Solution Discomfort due to a feeling 365 miniCPAP Auto™ device Breathe slowly through your nose with of high pressure. pressure may be set too high. your mouth closed.

  • Page 59: Appendix: Part Numbers

    Transcend 365 miniCPAP Auto User Manual Page 59 Appendix: Part numbers This section presents three topics:  Disposable parts  Accessories  Replacement parts NOTE: All disposable parts, accessories and replacement parts are single patient reusable and are not for multi-patient use.

  • Page 60: Appendix: Specifications

     365 miniCPAP Auto™ device  AC power supply – PSA3  Batteries  Transcend 365 miniCPAP Auto™ performance  Manufacturer’s declaration 365 miniCPAP Auto™ Transcend 365 miniCPAP Auto™ weight: 1.7 lbs (770 gm) Transcend 365 miniCPAP Auto™ 7.8 in x 3.8 in x 4.5 in (19.9 cm x 9.7 cm x 11.5 cm)
  • Page 61 Transcend 365 miniCPAP Auto User Manual Page 61 365 miniCPAP Auto performance All gas volume, flow, and leakage specifications shall be expressed at STPD (standard temperature and pressure, dry) Ramp time duration: 0-45 min + 25% time variance Operating temperature range: 41 to 95°F (5 to 35°C)

  • Page 62: Manufacturer's Declaration

     IEC 60601-1 Compliance Electromagnetic emissions The Transcend 365 miniCPAP Auto™ is intended for use in the electromagnetic environment specified below. The customer or the user of the system should ensure that it is used in such an environment. Emissions test Compliance Electromagnetic environment—guidance...
  • Page 63 Transcend 365 miniCPAP Auto User Manual Page 63 Immunity test IEC 60601 test Compliance level Electromagnetic level environment—guidance Voltage dips, short <5% U (>95% dip <5% U (>95% dip in Line power quality should be interruptions, and in U ) for 0.5 cycle ) for 0.5 cycle...

  • Page 64: Iec 60601-1 Compliance

    Transcend 365 miniCPAP Auto User Manual Page 64 IEC 60601-1 compliance Protection against electric shock: Class II Type BF Degree of protection against ingress of water: IP22. Protected against ingress of solid foreign objects greater than or equal to 12.5 mm in diameter. Falling drops (15 degrees tilted) shall have no harmful effects.
  • Page 65 Transcend 365 miniCPAP Auto User Manual Page 65 Flow Maximum flow rate Test Pressures (typical) 12 cm 16 cm 20 cm 4 cm H 8 cm H Measured pressure at the patient 3.42 6.88 10.85 14.85 18.84 connection port (hPa)

  • Page 66: Appendix: Limited Warranty

    Transcend 365 miniCPAP Auto User Manual Page 66 Appendix: Limited warranty Somnetics warrants its products to be free of defects in materials and workmanship and will perform in accordance with the product specifications for a period specified in the following table:...

  • Page 67: Contact

    Transcend 365 miniCPAP Auto User Manual Page 67 Contact Somnetics International, Inc. 33 5th Avenue NW, Suite 500 New Brighton, Minnesota 55112 USA http://www.mytranscend.com/ Phone: 651.621.1800 Toll-free: 877.621.9626 Fax: 651.204.0064 Transcend 365 miniCPAP Auto™ User Manual 103765 Rev A...

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