Polycom VVX 250 Quick Tips

® ®
Polycom VVX 250, 350, and 450 Business IP Phones - Quick Tips
3725-48827-001A | UC Software 5.8.0
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
Main Menu
Screen
Displays menu
options for settings
and device
information.
Available anytime.
Calls Screen
Displays all Active
and Held calls.
Available when you
have an Active or
Held calls in
progress
Lines
Screen
Displays phone lines,
favorites, and
conditional soft keys.
Available anytime.
Switch Between Phone Screens
You can view any screen on your phone from other
screens.
To switch between screens:
» Press to view the Main Menu, Lines, or Calls
screens.
© 2018. The 8x8 is a registered trademark of 8x8, Inc.

Place Calls

You can only have one active call in progress on
your phone.
To place a call:
» Do one of the following:
➢
Pick up the handset, press
the phone number, and press Send.
➢
Enter the phone number, press Dial, and
pick up the handset, or press
➢
Press a line key, enter the phone number,
and select Send.
➢
From the Main Menu screen, select New
Call, enter the phone number, and press
Send.
.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call:
» Do one of the following:
➢
To answer with the speakerphone, press
, or press the Answer soft key.
➢
To answer with the handset, pick up the
handset.
➢
To answer with a headset, press

End Calls

You can only end active calls. To end a held call,
you must resume the call first.
To end an active call:
» Replace the handset in the cradle, press
, or press the End Call soft key.
To end a held call:
1 Highlight the held call, and press Resume.
2 Press End Call.
or , enter
Hold and Resume Calls
You can have multiple calls on hold, and resume a
or .
call at any time.
To hold a call:
» Highlight the call, and press the Hold soft key or
press .
To resume a call:
» Highlight the call and press the Resume soft key
or press .

Transfer Calls

You can transfer calls to any contact.
To transfer a call:
1 Press and hold the Transfer soft key, or press
.
.
2 Choose Blind or Consultative. By default,
Consultative is enabled.
3 Dial a number, or choose a contact.
If you chose Blind, the call is transferred
immediately.
or