Troubleshooting - Teufel Cinebar Pro Technical Description And User Manual

Troubleshooting

The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 4). Take note of the warranty instruc-
tions.
Problem Possible cause
No function. No power supply.
The small plug of the
mains adapter has
slipped out.
The device The wrong source has
doesn't been selected.
emit any
The device is set to
sound.
"mute".
The volume is set to
"0".
The volume of the
external player has
been set too low.
No sound The ARC function on
during TV the TV is not activated.
playback
HDMI jack on the TV
does not support the
ARC function.
HDMI cable without
ARC function.
No sound No Bluetooth®
with Blue- connection.
tooth®.
Cinebar Pro has not
been selected as the
output device.
Bluetooth® connection
impaired by another
radio system (e.g. cord-
less telephone, Wi-Fi).
Solution
Check the function of the socket with
another device.
Check the connection of the mains
adapter (page 19).
Select the right source (page 20).
(40) button or adjust the
Push the
volume.
Increase the volume.
Carefully increase the volume of the
external player.
Switch ARC on in the menu of the TV.
Use the jack supporting the ARC function
on the TV.
Use a suitable HDMI cable.
Establish a connection (see page 29).
On the external player, select
"Cinebar Pro" as the Bluetooth
device.
Set up the Cinebar Pro and/or external
player in another location. Move to
another room to test.
®
output
• Cinebar Pro 33