VeriFone Vx670 Installation Manual
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VeriFone Vx670 Installation Manual

VeriFone Vx670 Installation Manual

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V
670
Installation Guide
VeriFone Part Number 24003, Revision B

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Summary of Contents for VeriFone Vx670

  • Page 1 Installation Guide VeriFone Part Number 24003, Revision B...
  • Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
  • Page 5 ONTENTS Printer Paper Jam ..........55 Keypad Does Not Respond .
  • Page 6 ONTENTS 670 I NSTALLATION UIDE...
  • Page 10 REFACE Conventions and Acronyms 670 I NSTALLATION UIDE...
  • Page 14 ERMINAL VERVIEW Features and Benefits 670 I NSTALLATION UIDE...

  • Page 17: Front Panel

    670 terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately. Save the shipping carton and packing material for future repacking or moving the terminal.
  • Page 18 The V 670 terminal contains MSAM cardholders to support multiple stored-value card programs or other merchant card requirements. VeriFone ships variants of the V 670 terminal for different markets. Your terminal NOTE may have a different configuration. The following devices may or may not be present: a smart card reader, or zero or three MSAM cardholders.
  • Page 19 ERMINAL ETUP Examining Connection Ports Power Adapter 24224-01-R) Each V 670 terminal comes with a power adapter cord (VPN that Cable completes the connection between the power pack and the terminal. Figure 4 Power Adapter Cable Connection to a V 670 Terminal USB Host Cable 24223-01-R)
  • Page 20 670 Terminal NOTE Other cables are available for development purposes. Check with your local VeriFone representative for further information. USB Modem Dongle A modem in the form of a USB Modem Dongle may be provided with the V terminal. The M267-D10-00 USB Modem Dongle provides communication via a telephone line at speeds of up to 14,400 bps.
  • Page 22 ERMINAL ETUP Establishing Telephone Line Connections Establishing To connect a telephone line: Telephone Line Connect one end of the telephone cord to the USB Modem Dongle. Connections Connect the USB Modem Dongle to the terminal using the AVX Connector (VPN 24223-01-R). Route the other end of the telephone cord directly to a telephone wall jack.

  • Page 27: Paper Roll

    Poor-quality paper can jam the printer and create excessive paper dust. To order CAUTION high-quality VeriFone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper.
  • Page 28 ERMINAL ETUP Installing the Paper Roll Lift the printer cover up and back. Figure 14 Opening the Printer Cover Remove any partial roll of paper in the printer tray by lifting it up (see Figure 15). Loosen the glued leading edge of the paper or remove the protective strip from the new roll of paper.
  • Page 29 ERMINAL ETUP Installing the Paper Roll Drop the paper roll into the printer tray. Figure 16 Loading Paper Roll Pull paper up past the glue residue on the paper roll. Close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door.
  • Page 30 MSAM cards or you may need to replace old cards. Cards Observe standard precautions when handling electrostatically sensitive devices. CAUTION Electrostatic discharges can damage this equipment. VeriFone recommends using a grounded anti-static wrist strap. To Install/Replace Power off the terminal.
  • Page 31 ERMINAL ETUP Installing/Replacing MSAM Cards Remove the battery. Figure 18 Removing the Smart Battery After removing the battery, the MSAM compartments are exposed. Remove any previously installed MSAM card by sliding the card from the MSAM cardholder. Install an MSAM card by aligning the card and carefully sliding it within the guides on the cover until it is fully inserted (see Figure 19).
  • Page 32 ERMINAL ETUP Installing/Replacing SIM Card (GSM/GPRS Models Only) Installing/ The V 670 terminal supports the installation of a SIM (Subscriber Identity Module) Replacing SIM card. Use the following procedure to replace or install a SIM card. Card Place the terminal upside down on a soft, clean surface to protect the lens (GSM/GPRS from scratches.
  • Page 33 ERMINAL ETUP Using the Smart Battery Using the Smart The V 670 terminal uses an Li-ion smart battery (see Accessories and Battery Documentation for ordering information). The internal logic of the smart battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable).

  • Page 34: Battery Behavior

    When the terminal has power, the terminal lights are activated and the green LED indicator remains lit. If an application is loaded in the terminal, it starts after the initial VeriFone NOTE copyright screen and usually displays a unique copyright screen. If no application...

  • Page 35: Smart Battery

    ERMINAL ETUP Installing the Smart Battery Installing the The V 670 smart battery fits in a slot on the back of the V 670 terminal, as shown Smart Battery Figure 22. The locking tab clicks when the battery is in place. The slot is keyed, so that there is only one way to insert the battery.
  • Page 36 When the terminal has power, the terminal lights are activated and the LED indicator remains lit. If an application is loaded in the terminal, it starts after the initial VeriFone copyright screen and usually displays a unique copyright screen. If no application...
  • Page 37 ERMINAL ETUP Charging the Smart Battery The smart battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery. The battery must then be recharged to restore operation. The V 670 terminal automatically shuts off when the smart battery reaches the NOTE...
  • Page 38 ERMINAL ETUP Using the Base Station Using the Base The primary purpose of the Base Station is to charge the terminal battery and Station provide a docking station for the terminal after being used in pay-at-table environments. The Base Station can be positioned on a countertop or mounted to the wall.
  • Page 39 ERMINAL ETUP Using the Base Station For more information on charging the spare battery on the full-feature Base Station and connecting external dongles to the USB ports, see Charging the Spare Battery on the Base Station Attaching the USB Dongles to the Base Station.
  • Page 40 ERMINAL ETUP Placing the Terminal Onto the Base Station Placing the The V 670 terminal can be placed on the Base Station when not in use for Terminal Onto continuous charging of its battery. External peripherals can also be attached to the Base Station the terminal via USB dongles while it is on the Base Station (see Attaching the...

  • Page 41: Charging The Spare Battery On The Base Station

    ERMINAL ETUP Charging the Spare Battery on the Base Station Insert the USB dongle into the USB port located at the back of the Base Station. Figure 29 Inserting External Dongle Into USB Port After inserting the external dongle into the USB port, place the V 670 terminal onto the Base Station (see Powering Up the Base...
  • Page 42 ERMINAL ETUP Conducting Wireless Transactions Place the V 670 terminal onto the Base Station to charge both the spare and installed battery packs at the same time. Figure 31 Charging the Spare and Installed Battery Simultaneously Conducting To conduct a wireless transaction: Wireless •...
  • Page 44 ERMINAL ETUP Using the Magnetic Card Reader Swipe the card through the magnetic card reader. Figure 33 Using the Magnetic Card Reader 670 I NSTALLATION UIDE...

  • Page 45: Specifications

    HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the V 670 terminal. Power 670 terminal: 12V DC 2.0 A DC Power Pack UL, ITE listed, Class 2 power supply: Input rated: 100 - 240V AC, 50/60 Hz Output rated: 12V DC 2.0 A Barrel connector polarity: °...
  • Page 46 PECIFICATIONS External Dimensions 670 I NSTALLATION UIDE...

  • Page 47: Maintenance

    Smart Card Do not attempt to clean the smart card reader. Doing so may void any warranty. Reader For smart card reader service, contact your VeriFone distributor or service provider. 670 I NSTALLATION UIDE...
  • Page 48 AINTENANCE Smart Card Reader 670 I NSTALLATION UIDE...

  • Page 50: Accessories And Documentation

    • Shipping documentation, such as air bill numbers used to trace the shipment. • Model(s) returned (model numbers are located on the VeriFone label on the bottom of the V 670 terminal). Accessories and VeriFone produces the following accessories and documentation for the Documentation 670 terminal.

  • Page 51: Telephone Line

    ERVICE AND UPPORT Accessories and Documentation AVX Host Cable 24223-01-R 670 AVX Host Cable Modem Dongle 24123-01-R 670 Modem Dongle Serial Dongle 24122-01-R 670 Serial Dongle Telephone Line 00124-17 2.1-meter (7-foot) telephone line cord, black, with Cord modular RJ11-type connectors Documentation For V 670 Terminals...
  • Page 52 ERVICE AND UPPORT Accessories and Documentation 670 I NSTALLATION UIDE...
  • Page 53 Do not, under any circumstance, attempt to disassemble the terminal. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty.

  • Page 55: Blank Display

    • Verify that the printer door is properly latched. • If the problem persists, contact your VeriFone distributor or service provider. Printer Paper If paper jams inside the printer: • Press the button at the bottom of the terminal to unlatch the paper roll cover, then open the cover.
  • Page 56 Keypad Does Not Respond • If the problem persists, it may be due to poor paper quality. Install a new roll of higher-quality paper. WARNING Poor-quality paper may jam the printer. To order high-quality VeriFone paper, refer to Accessories and Documentation. Keypad Does...
  • Page 62 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com Installation Guide VeriFone Part Number 24003, Revision B...

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