Check For Internet Connectivity; Connect Your Phone; Sync Your Video; Personalize Router - Frontier Arris NVG443B Quick Setup Manual

Before you begin, check your packaging contents to make
sure you have all of the following:
C. Check for Internet Connectivity
- Quick Setup Guide (This document)
The Internet light on the front of the router will become solid BLUE once you have Internet
connectivity. If after several minutes the light is not solid BLUE, check the troubleshooting steps on
this guide.
Router (1)
D. Connect Your Phone
If you have Frontier's digital phone service and you're using a single telephone,
connect it directly to the Router using the Phone Line port using the supplied
phone cord. If you have more than one telephone, connect the Router's Phone
Line port into a wall jack using the supplied phone cord and connect the rest of
your telephones to other open wall jacks in the home. Note: If you have a
cordless phone, please make sure it is connected to a power outlet.
E. Sync Your Video
If you have Frontier TV service and "Wireless Pairing Required" is displayed on
®
your TV, press and hold the WPS button on the router for a minimum of 5
seconds. This will connect your TV's wireless Set Top Box to the router and enable
your TV service to that TV.
Wired:
NEXT:
Connect one end of an Ethernet cable to any YELLOW Ethernet port on the Router and
YOUR NEW ROUTER
then connect the other end to the Ethernet port on your device.
Wireless:
You will find the Wireless network names and password details on
the sticker on the BOTTOM of your router.
settings and select a Wi-Fi network name that matches your router
from the list of available wireless networks. Enter the Wi-Fi password
to securely connect your device to your Router.
CONGRATULATIONS
INSTALLED AND CONFIGURED YOUR ROUTER.
To learn more, go to
STEP 3
(optional)
Open a web browser and type in "http://192.168.254.254". This will launch the main status
page for the Router that also allows you to personalize your settings, such as your Wi-Fi name
or password.
Note:
You will be asked to enter the Device Access Code
(located on the bottom of the Router) if you make
changes to these settings.
Please also note any changes you've made to the
router in the event you need support.
T R O U B L E S H O O T I N G
PROBLEM: INTERNET LIGHT DOES NOT BECOME SOLID.
• DSL SOLUTION: Connect one end of the GREEN line cord into the wall. Next,
connect the other end of your cable to the GREEN Ethernet port labeled
"DSL" on your router.
• Ethernet SOLUTION: Make sure the white Ethernet cable is connected to
the RED Ethernet port on the Router (not to the yellow LAN Ethernet
connectors).
PROBLEM: UNABLE TO CONNECT TO THE WI-FI NETWORK.
• SOLUTION: Make sure you are selecting the Wi-Fi network printed on the
sticker on the bottom of the
• SOLUTION: Make sure you are correctly entering your Wi-Fi password
(password is case-sensitive, make sure Caps Lock is off).
PROBLEM: I DON'T HAVE DIAL TONE.
•
SOLUTION: Make sure you have the phone line cord connected to the
white port labeled "Phone Line" on the back of the router. If you still do
not have dial tone, please call the Frontier helpdesk at 1.800.921.8101.
PROBLEM: I HAVE QUESTIONS NOT COVERED IN THIS GUIDE.
• SOLUTION: Please call the Frontier helpdesk at 1.800.921.8101.
SUPPORT: Videos are available at frontier.com/helpcenter. Detailed
instructions on setting up a home wireless network are available at
frontier.com/helpcenter.
©
2017 Frontier Communications Corporation.
Hinstallguide_1217
Power Adapter (1)
(models NVG448BQ and NVG448B)
(model NVG448BQ)
FOLLOW THE STEPS INSIDE TO SET UP
Go to your device's Wi-Fi
YOU HAVE SUCCESSFULLY
frontier.com/helpcenter

PERSONALIZE ROUTER

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Router
All rights reserved. Q4_2017
Ethernet Cable (1)
D
C
Phone Line Cord (1)
E
Sample image, use
credentials on the
router
Sample image, use
credentials on the
router