Frontier Arris NVG448BQ Reference Manual

Frontier
Routers
Arris NVG448BQ,
NVG448B &
NVG443B
Your Contact-Free Install
Reference Guide
It's time for your appointment. While on site our technician
will do all exterior work, first. To complete any necessary
steps inside the premises, our technician will guide you from
outside, keeping proper social distance, over the phone, or
using TechSee, a visual support tool that allows them to
video-chat with you and provide technical guidance to
complete the work.
Below is a visual guide for your reference.
Your router can be configured in different ways. Our technician will
let you know if you need to take any of the steps below.
1. Locate your existing router and make note where the cables are connected.
2. Move each cable from your existing router to the new router one at a time.
3. Connect the new router to power using the new power adapter and press the power button.
4. If you have Frontier
®
New Customers: Follow the steps below.
A. Connect Router to the Internet
1. For a DSL connection, connect one end of the GREEN phone line
cord into the phone jack on the wall. Next, connect the other end of
your cable to the GREEN DSL port labeled "DSL" on your router.
2. For an Ethernet connection, connect one end of the WHITE
Ethernet cable to the Ethernet port on your wall. Next, connect
the other end of your cable to the RED Ethernet port labeled
"ONT" on your router.
B. Connect Power
Option 1: Standard Power Adapter
Plug the new power adapter into the port labeled "Power" on the router
and then plug the power adapter into a power outlet. Press the "ON/OFF"
button on the back of the Router to turn it on.
Option 2: Battery Backup Unit (BBU)
If you have a BBU, connect the power plug to the new router's power port.
Plug the new BBU into a power outlet. Press the "ON/OFF" button on the
back of the router to turn it on.
C. Check for Internet Connectivity
The Internet light on the front of the FiOS Router will become solid BLUE
once you have Internet connectivity. If after several minutes the light is not
solid BLUE, check the troubleshooting steps on the back of this guide.
IMPORTANT: To finalize your installation, you will need to go to
frontier.com/activate
®
TV service, please proceed to step "E".
to complete your acceptance of our terms of service.
A1
A2
D
B
C
E