VIPColor VP700 Faq
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Table of Contents

Table of Contents ......................................................................................................................................... 1
1.
Control Panel FAQ ................................................................................................................................ 3
Q: How do I access the security levels? What is the default password? .............................................. 3
Q: How do I eject the printhead? .......................................................................................................... 4
seems impossible to do, what is the trick? ........................................................................................... 8
2.
EWS (Embedded Web Server) FAQ ...................................................................................................... 9
Q: What is the EWS? Do I need it to operate the printer? ................................................................... 9
different things to use.... ....................................................................................................................... 9
Q: How do I use the Advanced EWS settings? .................................................................................... 10
Q: How do I access the VP700 EWS? .................................................................................................. 11
3. Driver and Software Settings FAQ ......................................................................................................... 13
Q: What does the Stitch Function do? ................................................................................................ 13
Q: What does the Buffer Function do? ............................................................................................... 13
Q: What does the Print Pause function do? ....................................................................................... 13
Q: Why is only Mask Optimization selected by default? .................................................................... 14
using "Plain Paper", why is that? ........................................................................................................ 17
sideways and just print portrait? ........................................................................................................ 17
Q: I cannot create Custom Sizes. Why? .............................................................................................. 17
Table of Contents Continued on Next Page...
VP700 FAQ
Confidential - Page | 1
VP700 FAQ V1
March 20, 2016

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Summary of Contents for VIPColor VP700

  • Page 1: Table Of Contents

    Q: How do I print the PQ Plot, Configuration label, and other standard labels on the control panel? 5 Q: My VP700 is skipping labels, how can I solve this using the front panel? ........7 Q: How do I replace the printhead without manually prying open the latch? ........8 Q: Why is there a level sensor? Can’t I just put it on something I already know is Level? ....
  • Page 2 Q: Why did I get a Mech 07 error message? ..................25 Q: Why did I get a Mech 08 Error message? ..................26 Q: Why did I get a Mech A/B/C error message? ................. 26 Confidential - Page | 2 VP700 FAQ V1 March 20, 2016...
  • Page 3: Control Panel Faq

    Q: How do I access the security levels? What is the default password?  By Default, the password is 123. This is also the password for EWS Link to Table of Contents Confidential - Page | 3 VP700 FAQ V1 March 20, 2016...
  • Page 4: Q: How Do I Activate The Cleaning Cycles For The Printhead On The Printer

    Q: How do I eject the printhead? A: The option after Clean under Printhead is Eject. Make sure to have the top cover open when ejecting the printhead. Link to Table of Contents Confidential - Page | 4 VP700 FAQ V1 March 20, 2016...
  • Page 5: Q: How Do I Print The Pq Plot, Configuration Label, And Other Standard Labels On The Control Panel

    Q: How do I print the PQ Plot, Configuration label, and other standard labels on the control panel? A: Different labels are stashed throughout the menu in the applicable menu. 1. Barcode Test Page Continued on next page… Link to Table of Contents Confidential - Page | 5 VP700 FAQ V1 March 20, 2016...
  • Page 6 Use the PQ Plot to trouble shoot print quality issues. 3. You can access the Network Configuration Label in the Network Menu.  This can be used to verify network settings. Link to Table of Contents Confidential - Page | 6 VP700 FAQ V1 March 20, 2016...
  • Page 7: Q: My Vp700 Is Skipping Labels, How Can I Solve This Using The Front Panel

    VP700 FAQ Q: My VP700 is skipping labels, how can I solve this using the front panel? A: Use the front panel and the instructions below to change the sensor sensitivity.; (Page 75 in the User Manual) 1. Reflective sensor value is for labels with the Black Marked Gap 2.
  • Page 8: Q: How Do I Replace The Printhead Without Manually Prying Open The Latch

    Q: When using our unwinder, I find it very difficult to get the labels on the roll; it prints so fast it seems impossible to do, what is the trick? A: Use the pause button on the VP700 control panel during printing. ...
  • Page 9: Ews (Embedded Web Server) Faq

    A: EWS helps cater to specific print jobs. Without the EWS settings, the behavior of the printer is best for roll to roll printing, one job at a time, which is how most of our customers use the VP700. 1. Printing consecutive jobs o If you use Roll to Roll Multiple Job Cue 2.
  • Page 10: Q: How Do I Use The Advanced Ews Settings

    As you can see, many options that are with the Control Panel menu are accessible here.  LCD Brightness and Contrast  Position and Cutter Offsets  Displayed Unit  GPI/O: enable/disable Link to Table of Contents Confidential - Page | 10 VP700 FAQ V1 March 20, 2016...
  • Page 11: Q: How Do I Access The Vp700 Ews

    3. This should pop open a web browser; in the event that a window doesn’t open when using this application check your firewall and security settings. You can also contact VIPColor Technical Support. 4. When running multiple VP700 units you will see a page like this Continued on next page… Link to Table of Contents...
  • Page 12 VP700 FAQ 5. After selecting the applicable printer, you should see a page like this: If you are unable to access this page, contact your VIPColor reseller for support. Link to Table of Contents Confidential - Page | 12 VP700 FAQ V1...
  • Page 13: Driver And Software Settings Faq

    Q: What does the Print Pause function do? A: Print Pause is a highly regarded feature of the VP700. It allows for more time to find the gap/register mark and can increase the accuracy of reading each label. It is best used for small labels or full bleed labels, and can this also be used a solution to skipping labels.
  • Page 14: Q: What Does "Mask Optimization" Do

    Q: What are the page cutting options for? Why are there so many roll to roll modes? A: If you have already been printing on your VP700 chances are you already know what a few of the page cutting options do, here are exact explanations;...
  • Page 15 EWS> Advanced Settings page Link to Table of Contents Confidential - Page | 15 VP700 FAQ V1 March 20, 2016...
  • Page 16: Q: Why Are My Attempts To Print Full Bleed Labels Not Creating A Full Bleed Print

    Add up to -2.0 for the Bottom of Form adjustment  Use the Left Edge Adjustment to Center the label in between the margins of the label Link to Table of Contents Confidential - Page | 16 VP700 FAQ V1 March 20, 2016...
  • Page 17: Q: When I Print Using "Glossy Label" On My Plain Paper Label, The Print Looks Much Better Than Using "Plain Paper", Why Is That

    Adobe Acrobat, Photoshop and Illustrator will print the correct orientation for media in the VP700 automatically. Design the label to be printed as portrait for easier use. Q: I cannot create Custom Sizes. Why? A: If you find you Custom Sizes button is “greyed put”...
  • Page 18: Print Quality, Printing And Printhead Faq

    A: Before moving on to troubleshooting the print quality issues, get answers to the following questions: 1) When is the last time the wiper roller was changed on your VP700? a) The wiper roller should be changed every 2-3 printheads b) If this has not been changed recently, contact your reseller, or VIPColor, at orders@vipcolor.com...
  • Page 19: Q: What's The Best Way To Manually Clean The Printhead

    4. Wipe the printhead until you do not see ink on the nozzles. Try to wipe only in one direction and only use only the materials as specified above in step 3. Link to Table of Contents Confidential - Page | 19 VP700 FAQ V1 March 20, 2016...
  • Page 20: Mech Errors Faq

    Q: What should I do when I get a Mech Error Message on the printer’s control panel? A: For 100% of the Errors on the VP700 we use the Log File to diagnose the issue. Even when the error is clearly a certain failure a log file is still required to be created as they give extreme clarity to the cause of the error.
  • Page 21: March

    It may be confusing, but do not worry. In the next step we will save the log information so that we can send it to a VIPColor technician for analysis. Link to Table of Contents Confidential - Page | 21...
  • Page 22 Click the “save” button and name the file with today’s date and your serial number. Include your name or business name if you desire. Link to Table of Contents Confidential - Page | 22 VP700 FAQ V1 March 20, 2016...
  • Page 23: Q: Why Did I Get A Mech 01 Error Message

    More often than not Mech 01 is “DATA_PATH_UNDERRUN”, this means that the job hasn’t finished loading to the printer and the printer started printing. The VP700 prints fast enough to beat slowly spooled print jobs containing Serialization, Databases, and Large files and complex rasterizations.
  • Page 24: Q: Why Did I Get A Mech 03 Error Message

    A gear or motor has failed or is failing o If you heard a loud noise coinciding with the error or cannot remove the service station, contact your VIPColor Reseller for support. Link to Table of Contents Confidential - Page | 24...
  • Page 25: Q: Why Did I Get Mech 04 Error Message

    The paper path motor is failed, faulty or overheating o The paper path motor’s fan has failed (thus overheating the motor) Contact your VIPColor reseller for support, this is a critical error that will prevent you from printing. Possible Solutions for Mech 06:...
  • Page 26: Q: Why Did I Get A Mech 08 Error Message

    If you use Sheets per Cut/Roll to Cut and you receive one of these errors it is likely that the paper path has a lot of debris. Because these sensors are in the paper path and unhidden it could be the VP700 needs to be vacuumed and dusted.

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