HP server rx4610 Service Manual page 68

Chapter 5
5. If clearing the CMOS does not solve the problem, refer to "If the HP Server Passes the Post but
Will Not Function" later in this chapter.
6. Run the SEL Viewer Utility.
If the HP Server Hangs at POST Codes F0-F2
Use these steps to solve the POST error problems:
1. Inspect the Memory Board for defects.
2. Ensure that all of the DIMMs are properly seated.
3. Swap out the DIMMs and reboot the HP Server. If this does not resolve the problem, swap out
the Memory Board.
If the HP Server Passes POST but Will Not Function
Use these steps to solve POST error problems.
1. If an error message displays on the screen, read the error message text for recommended
actions to take.
2. If the actions do not solve your problem, contact your reseller.
3. If there is no error message, follow these steps:
a. Turn off the HP Server and remove all external peripherals, except the monitor and
keyboard.
b. Boot from an internal hard drive and verify that the HP Server becomes operational.
c. If the HP Server still is not operational, turn off the monitor, the HP Server, and all external
devices, and check the internal hardware, as follows:
i. Unplug the power cord and all telephone cables.
ii. Swap out the Legacy I/O Card and reboot the HP Server.
iii. Check that all accessory boards, DC-DC Converters, power pods, and processors are
firmly seated in their slots.
iv. Verify that the DIMMs are inserted in the proper order and firmly seated on the memory
board.
v. Verify that the DIMMs in any given row are the same size and have the same Hewlett-
Packard part number.
vi. Ensure all disk drive power and data cables are securely and properly connected, at the
rear of each drive.
vii. Verify the mass storage configuration with the cabling and switch diagrams.
viii. Replace the HP Server cover.
ix. Replace all power cords and power cables.
x. Turn on the monitor.
xi. Turn on the HP Server at the control panel.
xii. Check for error messages.
If the HP Server Passes POST but a Processor is Disabled or Not Recognized
If a processor is not recognized by the Server, check the following items:
1. Verify that the pins on the processors are not bent and that the processor is properly seated.
Troubleshooting
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