Do you have a question about the TEMPUR-Ergo Premier and is the answer not in the manual?
Questions and answers
Patricia Reynolds
January 16, 2025
I have tried to get a new remote for Two years. I have had many interactions with the manager of the South Windsor, CT. Should I write a negative review on Social media and my city newspapers about this problem? I want to be able to adjust my bed.
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TEMPUR-Ergo Premier ® Table of Contents COMMONLY ASKED QUESTIONS AND ANSWERS ............. 3 INSTALLATION & SETUP ....................4 OPERATING INSTRUCTIONS ..................... 8 Using the head and leg lift controls ................8 Saving and recalling memory positions ..............8 Using massage features ................... 8 USING FACTORY RESET FOR THE WI-FI MODULE ............
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• Kindle Fire HD and HDX ™ The Wi-Fi Module is a device included with selected TEMPUR-Ergo Premier and TEMPUR-Ergo ® I’M NOT SURE WHETHER MY SMART DEVICE IS Grand adjustable bases that allows you to control the COMPATIBLE WITH THE WI-FI MODULE AND APP.
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TEMPUR-Ergo Premier ® Wi-Fi Module and TEMPUR-Ergo Smart Control Device ® Installation and Setup Before you begin your smart device setup, make sure Apple iOS device ® your adjustable base is connected to a power source. INSTALLING THE TEMPUR-ERGO SMART CONTROL APP ®...
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Installation and Setup If you experience a delay, due to the smart device being STEP 2 removed and then returned to the network, follow Steps Tap the Setting icon on the TEMPUR-Ergo 3A and 3B to resolve. Smart Control App on your smart device. STEP 3A STEP 3 Select the correct Wi-Fi network in the Settings...
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TEMPUR-Ergo Premier ® WARNING: Check to be sure your SSID/Wi-Fi STEP 5B Network Name and password are correct For Android devices, select the SSID/Wi-Fi ™ before proceeding. Network Name from the list. NOTE: For best performance, your router STEP 6 should be in close proximity to the bed.
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Installation and Setup INTEGRATING WITH A STATIC IP SETTING HOME STEP 3 NETWORK Change Sound effects to ON. Apple iOS device Android device ® ™ If your router uses a Static IP setting, follow these instructions to integrate your Home Network. STEP 1 Perform Step 1 through Step 6 in the “Integrating CHANGING THE NAME OF THE WI-FI MODULE...
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TEMPUR-Ergo Premier ® TEMPUR-Ergo Smart Control Operating Instructions ® Once your Wi-Fi Module is installed, you can operate SAVING AND RECALLING MEMORY POSITIONS your bed from your smartphone or tablet. This section To save a position on the identifies all of the adjustments and settings you can bed, tap and hold one of control from your device.
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Special Functions Using Factory Reset for the Wi-Fi Module STEP 3 Tap Reset to Factory Settings. Apple iOS device ® If you have your Wi-Fi Module integrated into your Android device ™ Home Network and want to make the Wi-Fi Module directly accessible again via its own Wi-Fi network, you must first perform a Factory Reset to reset the Wi-Fi Module.
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Your smart device can only connect to one network at a time. Cannot access the Internet on my ® If you would like to use the Tempur-Pedic App and surf the smart device while connected to the Internet, integrate the Wi-Fi Module into the home network Wi-Fi Module.
Troubleshooting The settings in the app will have to be updated to accommodate Unable to control the adjustable base the change to your home network. Perform a factory reset on the with my smart device after changing my Wi-Fi Module by pressing the button on the module until the red router settings or password.
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FOR TECHNICAL SUPPORT OR SERVICE, QUESTIONS ABOUT YOUR TEMPUR-PEDIC MATTRESS, ® OR TO ORDER TEMPUR-ERGO PREMIER ACCESSORIES: ® 1-800-821-6621 OR VISIT WWW.TEMPURPEDIC.COM 9701-TEM...
Need help?
Do you have a question about the TEMPUR-Ergo Premier and is the answer not in the manual?
Questions and answers
I have tried to get a new remote for Two years. I have had many interactions with the manager of the South Windsor, CT. Should I write a negative review on Social media and my city newspapers about this problem? I want to be able to adjust my bed.