Samsung ProXpress M337x Series User Manual
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Samsung ProXpress M337x Series User Manual

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See also: Service Manual
User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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Summary of Contents for Samsung ProXpress M337x Series

  • Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC Using USB memory device 1. Introduction 3. Maintenance Key benefits Features by models Ordering supplies and accessories Useful to know Available consumables About this user’s guide Available accessories Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine Replacing the imaging unit...
  • Page 3 BASIC 5. Appendix Specifications Regulatory information Copyright...
  • Page 4 BASIC Using USB memory device 1. Introduction 3. Maintenance Key benefits Features by models Ordering supplies and accessories Useful to know Available consumables About this user’s guide Available accessories Safety information Storing the toner cartridge Machine overview Redistributing toner Control panel overview Replacing the toner cartridge Turning on the machine Replacing the imaging unit...
  • Page 5 BASIC 5. Appendix Specifications Regulatory information Copyright...

  • Page 6: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...

  • Page 7: Key Benefits

    Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco • You can print with a resolution of up to 1,200 x 1,200 dpi effective output printing" on page 66). (1,200 x 600 x 2 bit).
  • Page 8 Key benefits • Samsung Easy Printer Manager and Printing Status is a program that • You can print in various operating systems (see "System requirements" on monitors and informs you of the machine’s status and allows you to page 148).
  • Page 9 Key benefits Support XOA applications The machine supports XOA custom applications. • Regarding the XOA custom applications, please contact your XOA custom application provider.

  • Page 10: Features By Models

    M407x series SPL printer driver PCL printer driver PS printer driver XPS printer driver Direct Printing Utility Samsung Easy Scan to PC Settings Printer Manager Fax to PC Settings Device Settings Samsung Printer Status Samsung AnyWeb Print Samsung Easy Document Creator...
  • Page 11 Twain scan driver WIA scan driver a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. ( : Included, Blank: Not available)
  • Page 12 Features by models Various features Features M337x series M387x series M407x series Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface Ethernet 10/100/1000 Base TX wired LAN IEEE 1284B parallel connector Network Interface 802.11b/g/n wireless LAN (M387xFW only) Google Cloud Print™...
  • Page 13 Features by models Features M337x series M387x series M407x series Multi-send Delay send Priority send Duplex send (M387xFW only) Secure receive Duplex print Send/ Receive forward - fax Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan...
  • Page 14 If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.

  • Page 15: Useful To Know

    • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 94). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 64). • Visit www.samsung.com/supplies. Select your country/region •...

  • Page 16: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...

  • Page 17: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 18 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 19 Safety information Caution Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
  • Page 20 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Caution Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
  • Page 21 For consumables that contain toner dust (toner cartridge, waste • The machine should only be repaired by a Samsung service toner bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the consumables, follow the instructions for disposal.

  • Page 22: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Machine Power cord Quick installation guide Software CD Card reader holder Handset Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. M407xFX only.

  • Page 23: Front View

    Machine overview Document feeder cover 14 Output support tray Front view Document feeder width guide 15 Output tray Document feeder input tray 16 Scanner glass • This illustration may differ from your machine depending on your model. There are various types of machine. Document feeder support tray 17 Scanner lid •...

  • Page 24: Rear View

    Machine overview Power receptacle EDI port for card reader Rear view Network port Telephone line socket (LINE) USB port Extension telephone socket (EXT.) • This illustration may differ from your machine depending on your model. 5V output port for IEEE 1284B Rear cover handle There are various types of machine.

  • Page 25: Control Panel Overview

    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 9). •...
  • Page 26 Control panel overview 5 Fax Switches to Fax mode. 6 Arrows Scroll through the options available in the selected menu, and increase or decrease values. 7 OK Confirms the selection on the screen. 8 Numeric keypad Dials a number or enters alphanumeric characters (see "Understanding keypad" on page 94). 9 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Storing email address"...
  • Page 27 Control panel overview M407xFX When you use the touch screen, use your finger only. The screen may be damaged with a sharpen pen or anything else. Touch screen Shows the current status and displays prompts during an operation (see "Introducing the touch screen" on page 38). Numeric keypad Dials a number or enters alphanumeric characters (see "Understanding pop-up keyboard"...
  • Page 28 Control panel overview Begins a printing job. Start When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone (see On Hook Dial "Receiving manually in Tel mode" on page 136). Help Gives detailed information about this machine’s menus or status.

  • Page 29: Turning On The Machine

    Turning on the machine Turn the power switch on. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). Connect the machine to the electricity supply first. 1.

  • Page 30: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Windows using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
  • Page 31 > Support or downloads. Follow the instructions in the installation window. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. You can select the software applications in the Select Software to Install Window.

  • Page 32: Reinstalling The Driver

    5 Follow the instructions in the window. Follow the instructions in the installation window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...

  • Page 33: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...

  • Page 34: Menu Overview

    Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. M337xFD/M337xHD/M387xFD/M387xFW/M387xHD/M4072FD/M407xFR/M407xHR • An checked (√) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
  • Page 35 Menu overview Copy Feature Copy Setup Fax Feature (see "Copy feature" on page 56) (see "Copy Setup" on page 60) (see "Fax Feature" on page 61) Original Size Stamp Change Default Original Type Darkness Multi Send Collation Reduce/Enlarge Layout Item Original Size Text Light+5- Light+1...
  • Page 36 Menu overview Fax Setup Scan Feature Scan Setup (see "Sending setup" on page 62, (see "Scan feature" on page 67) (see "Scan setup" on page 68) "Receiving setup" on page 64) Sending Ring to Answer USB Feature FTP Feature Shared Folder Change Default FTP/SMB Default Feature...

  • Page 37: Maintenance

    Menu overview Print Setup System Setup (see "Print" on page 55) (see "System setup" on page 71) Orientation PDF Type Report Maintenance Machine Setup Paper Setup Portrait Machine ID Stamp Paper Size Configuration CLR Empty Msg. Landscape Fax Number Import Setting Tray 1 Demo Page Supplies Life...
  • Page 38 Menu overview Network Job Management (see "Network setup" on page 80) (see "Job management" on page 83) TCP/IP (IPv4) Protocol Management Active Job DHCP HTTP Secured Job BOOTP WINS Stored Job Static SNMPv1/v2 Shared Folder TCP/IP (IPv6) SNTP IPv6 Protocol UPnP(SSDP) DHCPv6 Config mDNS...
  • Page 39 Menu overview Scan When you press Scan from the display screen, the Scan screen appears which has several tabs and lots of M407xFX Scanning options (see "Scan" on page 67). When you press Fax from the display screen, the Fax You can set menus easily using the touch screen.
  • Page 40 Menu overview (Copy) (see "Copy" on page 56) Basic Copy Collation ID Copy N-up Copy Layout (Option settings) (Option settings) (Option settings) Normal Darkness Darkness N-up 2-Up Original Type Original Type Original Orientation 4-Up Custom Copy ID Copy Auto Fit Copy Duplex Book Copy (Option settings)
  • Page 41 Menu overview (Scan) (see "Scan" on page 67) Local PC Duplex Color Mode Duplex (Option settings) Destination Original Size File Format Darkness Original Type Original Type File Policy PDF Encryption (Option settings) Original Size Darkness Duplex Shared Folder Resolution Resolution Email Darkness Color Mode...
  • Page 42 Menu overview (Fax) (see "Fax" on page 61) Memory Send Delayed Send Group Dial Send (Option settings) (Option settings) (Option settings) Darkness Darkness Darkness Resolution Resolution Resolution Color Mode Color Mode Color Mode Original Type Original Type Original Type Original Size Original Size Original Size Duplex...

  • Page 43: Troubleshooting

    Menu overview (Setup) (see "System setup" on page 71) Machine Setup Supplies Information Manual TX/RX Network Configuration Initial Setup Default Paper Size Default Setting Usage Counter Redial Term Clear Settings Machine ID Image Management Copy Default Account Redial Times Print Setup Date &...
  • Page 44 File Name a. If you set the eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force message appears. You have to enter the password to change the eco mode status.
  • Page 45 Menu overview (Scan to Cloud) (Secure Release) (see "Scan to cloud" on page 88) (see "Secure release" on page 89) Google Drive (Options) Dropbox Detail Evernote Print All Delete All Refresh 2. Menu Overview and Basic Setup...

  • Page 46: Machine's Basic Settings

    (Menu) > System Setup > Machine Setup on the control panel. You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer For the model with a touch screen, select (Setup) >...
  • Page 47 Machine’s basic settings • Power Save: When you are not using the machine for a while, use • See "Setting the paper size and type" on page 57. this feature to save power. • See "Setting up the address book" on page 96. When you press the (Power / Wake Up) button, start printing, or a fax is received, the product will wake up from the power saving mode.

  • Page 48: Media And Tray

    To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the photo paper with this machine. It could cause damage to the machine.
  • Page 49 Media and tray The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.
  • Page 50 Media and tray Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 47). Illustrations on this user’s guide may differ from your machine depending on its options or models.
  • Page 51 Media and tray After inserting paper into the tray, squeeze the paper width guides and Insert the tray back into the machine. paper length guide. When you print a document, set the paper type and size for tray (see • Do not push the paper width guide too far causing the media to warp. "Setting the paper size and type"...
  • Page 52 Media and tray Tips on using the multi-purpose (or manual feeder) tray • M387x/ M407x series • Load only one type, size and weight of print media at a time in the multi- purpose (or manual feeder) tray. • To prevent paper jams, do not add paper while printing when there is still paper in the multi-purpose (or manual feeder) tray.
  • Page 53 The table below shows the special media usable in tray. The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) Device Settings.
  • Page 54 Media and tray Envelope Multi-purpose (or Types Tray 1 Optional tray manual feeder) tray Printing successfully on envelopes depends upon the quality of the envelopes. Plain To print an envelope, place it as shown in the following figure. Thick Thicker Thin Bond Color...
  • Page 55 Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Acceptable Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that Pressure lever folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F).
  • Page 56 Media and tray Transparency • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. To avoid damaging the machine, use only transparencies designed for use in laser printers. Labels To avoid damaging the machine, use only labels designed for use in laser printers.

This manual is also suitable for:

Proxpress m387x seriesProxpress m407x series

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