Page 1 User’s Guide User’s Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC Using USB memory device 1. Introduction 3. Maintenance Key benefits Features by models Ordering supplies and accessories Useful to know Available consumables About this user’s guide Available accessories Safety information Available maintenance parts Machine overview Storing the toner cartridge Control panel overview Redistributing toner Turning on the machine...
Page 3 BASIC Understanding display messages 5. Appendix Specifications Regulatory information Copyright...
Page 4: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
Page 5: Key Benefits
Key benefits Environmentally friendly Fast high resolution printing • To save toner and paper, this machine supports Eco feature (see "Eco • You can print with a resolution of up to 1,200 x 1,200 dpi effective output printing" on page 55). (1,200 x 600 x 2 bit).
Page 6 Key benefits • Samsung Easy Printer Manager and Printing Status is a program that • You can print in various operating systems (see "System requirements" on monitors and informs you of the machine’s status and allows you to page 131).
Page 7: Features By Models
● Samsung Easy Scan to PC Settings ● ● ● Printer Manager Fax to PC Settings ● ● ● Device Settings ● ● ● Samsung Printer Status ● ● ● Samsung AnyWeb Print ● ● ● Samsung Easy Document Creator...
Page 8 ● ● WIA scan driver a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software. (●: Included, Blank: Not available)
Page 9 Features by models Variety feature Features M337x series M387x series M407x series ● ● ● Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface Ethernet 10/100/1000 Base TX wired LAN ○ ○ ○ IEEE 1284B parallel connector ●...
Page 10 Features by models Features M337x series M387x series M407x series ● ● ● Multi-send ● ● ● Delay send Priority send ● ● Duplex send (M387xFW only) ● ● ● Secure receive ● ● ● Duplex print ● ● ● Send/ Receive forward - fax ●...
Page 11 If you use the parallel port, you cannot use the USB cable. b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.
Page 12: Useful To Know
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 78). • Try a different print resolution setting (see "Opening printing • Inquire at a Samsung distributor or your retailer. preferences" on page 53). • Visit www.samsung.com/supplies. Select your country/region •...
Page 13: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Page 14: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 15 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 16 Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.
Page 17 Safety information Do not place the machine on an unstable surface. Maintenance / Checking The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Caution Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet.
Page 18 For consumables that contain toner dust (toner cartridge, waste • The machine should only be repaired by a Samsung service toner bottle, imaging unit, etc.) follow the instructions below. technician. • When disposing of the consumables, follow the instructions for disposal.
Page 19: Machine Overview
Machine overview Components Machine Power cord Quick installation guide Software CD Handset Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Variety feature" on page 9). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Page 20 Machine overview Document feeder cover 14 Output support tray Front view Document feeder width guide 15 Output tray Document feeder input tray 16 Scanner glass • This illustration may differ from your machine depending on your model. There are various types of machine. Document feeder support tray 17 Scanner lid •...
Page 21 Machine overview Network port Telephone line socket (LINE) Rear view USB port Extension telephone socket (EXT.) 5V output port for IEEE 1284B Rear cover handle parallel connector • This illustration may differ from your machine depending on your model. There are various types of machine. Power-switch Rear cover •...
Page 22: Control Panel Overview
Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). •...
Page 23 Control panel overview 9 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers (see "Storing email address" on page 234 or "Setting up the Address Book" on page 238). Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing Redial/Pause the fax number"...
Page 24: Turning On The Machine
Turning on the machine Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20). Connect the machine to the electricity supply first. Turn the power switch on. 1.
Page 25: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 26 • For Windows 8, • Samsung Printer Experience app can only be used in the Start screen If the installation window does not appear, from Charms, select when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet.
Page 27 Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
Page 28: Reinstalling The Driver
5 Follow the instructions in the window. Follow the instructions in the installation window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall Samsung’s printer management tools, from the Start screen, right-click the app >...
Page 29: Menu Overview And Basic Setup
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...
Page 30: Menu Overview
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • An checked (√) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
Page 31: Menu Overview
Menu overview Copy Feature Copy Setup Fax Feature (see "Copy feature" on page 207) (see "Copy Setup" on page 210) (see "Fax Feature" on page 211) Original Size Collation Stamp Change Default Original Type Darkness Multi Send Reduce/Enlarge Layout Item Original Size Text Light+5- Light+1...
Page 32 Menu overview Fax Setup Scan Feature Scan Setup (see "Sending setup" on page 212, (see "Scan feature" on page 216) (see "Scan setup" on page 217) "Receiving setup" on page 213) Sending Ring to Answer USB Feature FTP Feature Shared Folder Change Default FTP/SMB Default Feature...
Page 33 Menu overview Print Setup System Setup (see "System setup" on page 220) (see "Print" on page 206) Orientation Machine Setup PDF Type Paper Setup Report Maintenance Machine ID Stamp Paper Size Configuration CLR Empty Msg. Portrait Fax Number Import Setting Tray 1 Demo Page Supplies Life...
Page 34 Menu overview Network Job Management (see "Network setup" on page 228) (see "Job management" on page 230) TCP/IP (IPv4) Protocol Management Active Job DHCP HTTP Secured Job BOOTP WINS Stored Job Static SNMPv1/v2 Shared Folder TCP/IP (IPv6) SNTP IPv6 Protocol UPnP(SSDP) DHCPv6 Config mDNS...
Page 35: Machine's Basic Settings
"Keypad letters and numbers" on page 236). • For Windows and Mac users, see "Device Settings" on page 292. • Month = 01 to 12 - For Windows and Mac users, you set from Samsung Easy Printer • Day = 01 to 31 Manager >...
Page 36 Machine’s basic settings Press (Stop/Clear) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 236. • See "Keypad letters and numbers" on page 236. •...
Page 37: Media And Tray
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the photo paper with this machine. It could cause damage to the machine.
Page 38 Media and tray The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, adjust the guide as shown below. Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.
Page 39 Media and tray Squeeze and the paper width guide and paper length lever to locate Loading paper in the tray them in the correct paper size slot marked at the bottom of the tray to adjust to the size (see "Tray overview" on page 37). Illustrations on this user’s guide may differ from your machine depending on its options or models.
Page 40 Media and tray After inserting paper into the tray, squeeze the paper width guides and Insert the tray back into the machine. paper length guide. When you print a document, set the paper type and size for tray (see • Do not push the paper width guide too far causing the media to warp. "Setting the paper size and type"...
Page 41 Media and tray Tips on using the multi-purpose (or manual feeder) tray • M387x/ M407x series • Load only one type, size and weight of print media at a time in the multi- purpose (or manual feeder) tray. • To prevent paper jams, do not add paper while printing when there is still paper in the multi-purpose (or manual feeder) tray.
Page 42 The table below shows the special media usable in tray. The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode)> Device Settings.
Page 43 Media and tray Envelope Multi-purpose (or Types Tray 1 Optional tray manual feeder) tray Printing successfully on envelopes depends upon the quality of the envelopes. ● ● ● Plain To print an envelope, place it as shown in the following figure. ●...
Page 44 Media and tray • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Acceptable Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that Pressure lever folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F).
Page 45 Media and tray Transparency • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out. To avoid damaging the machine, use only transparencies designed for use in laser printers. Labels To avoid damaging the machine, use only labels designed for use in laser printers.
Page 46: Preprinted Paper
Media and tray Condition: Do not use labels with wrinkles, bubbles, or other Preprinted paper indications of separation. When loading preprinted paper, the printed side should be facing up with an • Make sure that there is no exposed adhesive material between labels. uncurled edge at the front.
Page 47 • The paper setting in the machine and driver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy (Switch to advanced mode) > Device Printer Manager select Settings.
Page 48 Media and tray • If more than 50 pages (one-sided) of Legal paper is stacked in the output Using the output support tray, paper can be mis-aligned or paper jams can occur. Do not let paper to stack up in the output tray. •...
Page 49: On The Scanner Glass
Media and tray Preparing originals Loading originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than You can use the scanner glass or the document feeder to load an original for 216 x 356 mm (8.5 x 14 inches).
Page 50: In The Document Feeder
Media and tray Lift and open the scanner lid. Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the scan unit"...
Page 51 Media and tray Flex or fan the edge of the paper stack to separate the pages before Adjust the document feeder width guides to the paper size. loading originals. Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray.
Page 52: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 244). Printing • If you are a Mac, Linux or UNIX operating systems user, refer to the Advanced Guide (see "Software Installation"...
Page 53 Basic printing Select your machine from the Select Printer. Canceling a print job Click Properties or Preferences. If the print job is waiting in the print queue or print spooler, cancel the job as follows: The screenshot may differ depending on model. •...
Page 54: Using A Favorite Setting
Favorites tab and click Delete. Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. Using help To save a Favorites item, follow these steps: Click the option you want to know on the Printing Preferences window and Change the settings as needed on each tab.
Page 55: Setting Eco Mode On The Control Panel
Off: Set the Eco mode off. On: Set the Eco mode on. You can set the eco value from Device Settings in Samsung Easy Printer If you set the Eco mode on with a password from the SyncThru™ Web Service Manager program.
Page 56 Change Template: Follow the settings from Syncthru™ Web Service • Eco Printing: Enables Eco mode. Activate the various Eco items you want to or Samsung Easy Printer Manager. Before you select this item, you use. must set the eco function in SyncThru™ Web Service (Settings tab >...
Page 57 Basic printing Secure printing This features may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. Printing secure documents from the control panel •...
Page 58: Basic Copying
Basic copying • For special printing features, refer to the Advanced Guide (see "Copy" on If you need to cancel the copying job during the operation, press (Stop page 207). or Stop/Clear) button and the copying will stop. • Accessing menus may differ from model to model (see "Accessing the menu"...
Page 59: Reduced Or Enlarged Copy
Basic copying Select (copy) > (Menu) > Copy Feature > Darkness on the Reduced or enlarged copy control panel. You can reduce or enlarge the size of a copied image from 25% to 400% from the Or press Darkness on the control panel. document feeder or scanner glass.
Page 60 Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge > • If the machine set to Eco mode, this feature is not available. Custom on the control panel.
Page 61 Basic copying Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Press (Start) button. • If you do not press the (Start) button, only the front side will be copied.
Page 62: Basic Scanning
For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection, or select features" on page 258). Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. Basic Scanning Select the scan destination you want and press OK.
Page 63: Basic Faxing
Basic faxing • For special faxing features, refer to the Advanced Guide (see "Fax Preparing to fax features" on page 269). • Accessing menus may differ from model to model (see "Accessing the Before you send or receive a fax, you need to connect the supplied line cord to menu"...
Page 64: Sending A Fax To Multiple Destinations
(Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 270).
Page 65 Basic faxing Enter the number of the first receiving fax machine and press OK. Receiving a fax You can press speed dial numbers or select a group dial number using (Address book) button. Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically Enter the second fax number and press OK.
Page 66 Basic faxing Darkness The resolution setting is applied to the current fax job. To change the default setting (see "Fax" on page 211) You can select the degree of darkness of the original document. Select (fax) > (Menu) > Fax Feature > Resolution on the The darkness setting is applied to the current fax job.
Page 67: Using Usb Memory Device
Using USB memory device This chapter explains how to use a USB memory device with your machine. Plugging in a USB memory device This USB memory device is supported for M387x/ 407x series (see "Variety The USB memory port on the front of your machine is designed for USB V1.1 and feature"...
Page 68 Using USB memory device You can scan a document and save the scanned image onto a USB memory • Do not remove the USB memory device while the machine is in operation device. or writing to or reading from USB memory. The machine warranty does not cover damage caused by user’s misuse.
Page 69: Customizing Scan To Usb
Using USB memory device After scanning is complete, you can remove the USB memory device from the Select the desired status you want and press OK. machine. Repeat steps 2 and 3 to set other setting options. Customizing Scan to USB Press (Stop/Clear) button to return to ready mode.
Page 70: To Print A Document From A Usb Memory Device
Using USB memory device To print a document from a USB memory device Backing up data Insert the USB memory device into the USB memory port on your Insert a USB memory device into the USB memory port on your machine, machine.
Page 71: Formatting A Usb Memory Device
Using USB memory device Formatting a USB memory device Managing USB memory Insert a USB memory device into the USB memory port on your machine, and then press Direct USB. You can delete image files stored on a USB memory device one by one or all at once by reformatting the device.
Page 72: Maintenance
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available consumables • Available accessories • Available maintenance parts • Storing the toner cartridge • Redistributing toner •...
Page 73: Ordering Supplies And Accessories
"Available maintenance parts" on page To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Page 74: Available Consumables
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality.
Page 75: Available Accessories
Available accessories You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). Accessory Function Part name Memory module Extends your machine’s memory capacity.
Page 76: Available Maintenance Parts
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Page 77: Storing The Toner Cartridge
Toner cartridge usage Opening the cartridge package prior to use dramatically shortens its useful shelf Samsung Electronics does not recommend or approve the use of non-Samsung and operating life. Do not store on the floor. If the toner cartridge is removed...
Page 78: Redistributing Toner
The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner (see "Using Samsung Printer Status" on page 293).
Page 79 Redistributing toner M3370/ M3870/ M4070 series 3. Maintenance...
Page 80 Redistributing toner M3375/ M3875/ M4075 series 3. Maintenance...
Page 81: Replacing The Toner Cartridge
The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced. • The computer's Samsung Printing Status Program window appears on the computer telling you cartridge is empty on toner (see "Using Samsung Printer Status" on page 293).
Page 82 Replacing the toner cartridge Toner cartridge M3370/ M3870/ M4070 series Click this link to open an animation about replacing a toner cartridge. 3. Maintenance...
Page 83 Replacing the toner cartridge M3375/ M3875/ M4075 series Click this link to open an animation about replacing a toner cartridge. 3. Maintenance...
Page 84: Replacing The Imaging Unit
Replacing the imaging unit Imaging unit M3375/ M3875/ M4075 series Click this link to open an animation about replacing a imaging unit. 3. Maintenance...
Page 85: Installing Accessories
Installing accessories Precautions Setting Device Options • Disconnect the power cord When you install the optional devices such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use Never remove the control board cover while the power is turned on. the optional devices you installed in this driver, you can set the optional devices To avoid the possibility of an electrical shock, always disconnect the power in Device Options.
Page 86 Installing accessories • Admin Job Accounting: Allows you to associate user and account identification information with each document you print. If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. User permission: If you check this option, only users with user permission can start a print job.
Page 87 Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
Page 88 Installing accessories 3. Maintenance...
Page 89: Monitoring The Supplies Life
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). •...
Page 90: Setting The Toner Low Alert
• You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. - For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 292.
Page 91: Cleaning The Machine
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 92 Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...
Page 93 Cleaning the machine 3. Maintenance...
Page 94 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. •...
Page 95 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.
Page 96 Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Scanner lid Scanner glass Document feeder glass White bar Close the scanner lid. 3. Maintenance...
Page 97: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 98: Troubleshooting
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced Guide (see "Troubleshooting"...
Page 99: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37). •...
Page 100: Clearing Jams
Clearing jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray1 Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4.
Page 101 Clearing jams In optional tray Click this link to open an animation about clearing a jam. • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). •...
Page 102 Clearing jams If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 103 Clearing jams In the multi-purpose (or manual feeder) tray M337x series Click this link to open an animation about clearing a jam. 4. Troubleshooting...
Page 104 Clearing jams M387x/ M407x series Click this link to open an animation about clearing a jam. 4. Troubleshooting...
Page 105 Clearing jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). 4.
Page 106 Clearing jams M3370/ M3870/ M4070 series Click this link to open an animation about clearing a jam. 4. Troubleshooting...
Page 107 Clearing jams M3375/ M3875/ M4075 series Click this link to open an animation about clearing a jam. 4. Troubleshooting...
Page 108 Clearing jams In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 109 Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 110 Clearing jams In the duplex unit area Click this link to open an animation about clearing a jam. 4. Troubleshooting...
Page 111 Clearing jams If you do not see the paper in this area, stop and go to next step: Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. 4. Troubleshooting...
Page 112: Original Paper Jam In Front Of Scanner
Clearing jams To avoid tearing the document, remove the jammed document slowly and carefully. Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). •...
Page 113: Original Paper Jam Inside Of Scanner
Clearing jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9). 4.
Page 114 Clearing jams If you do not see the paper in this area, stop and go to next step: 4. Troubleshooting...
Page 115: Original Paper Jam In Exit Area Of Scanner
Clearing jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20). 4.
Page 116 Clearing jams Original paper jam in scanner duplex path • Illustrations on this user’s guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 20). • This troubleshooting may not be available depending on model (supported Duplex Automatic Document Feeder (DADF)) (see "Variety feature" on page 9). 4.
Page 117: Understanding The Status Led
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 120). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window (see "Using Samsung Printer Status" on page 293). • If the problem persists, call a service representative. 4. Troubleshooting...
Page 118 Understanding the status LED Status Description • The machine is off-line. • The machine is in power save mode. Blinking When the backlight blinks, the machine is receiving or printing data. Green • The machine is on-line and can be used. •...
Page 119 When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Page 120: Understanding Display Messages
Message Meaning Suggested solutions • You can resolve the error with the guideline from the computers’s Printing Status program window (see "Using Samsung Printer Status" on • Original paper jam The loaded original Clear the jam (see "Clearing page 293).
Page 121 84). Install it • If the machine stops printing, • IMG. Not The imaging unit Install a Samsung-genuine imaging replace the imaging unit (see Compatible you have installed is unit, designed for your machine. "Replacing the imaging unit" on...
Page 122 Samsung cannot guarantee a non- toner is left in the replacement. You may temporarily Prepare new toner genuine Samsung cartridge's quality. Service or repair required as a result of cartridge indicated cartridge. increase the printing quality by...
Page 123 Understanding display messages Message Meaning Suggested solutions Misc. messages • Paper Empty in MP There is no paper in the Load paper in the multi- multi-purpose tray. purpose tray (see "Multi- Paper is empty in MP tray. purpose (or manual Message Meaning Suggested solutions...
Page 124 Understanding display messages Message Meaning Suggested solutions Message Meaning Suggested solutions • Replace pickup roller The life of the tray1, tray2 Replace the tray pick- • Error: [error number] There is a problem in the Reboot the power. If or MP tray pick-up roller up roller with a new fuser unit.
Page 125 Understanding display messages Message Meaning Suggested solutions • Error: [error number] There is a problem in the Check the tray2 tray 2. connection. Input System Failure: [error number] Check tray 2 connection • Error: [error number] There is a problem in the Reboot the power.
Page 126: Appendix
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Page 127: Specifications
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Width x Length x Height • M337xFD/ M337xHD/ M387xFD/ M387xHD : 414.6 x 420.6 x 449.1 mm (16.32 x 16.56 x 17.68 inches) Dimension •...
Page 128 Specifications Items Description Power consumption Average operating mode Less than 700 W Ready mode Less than 10 W • M337xFD/ M337xHD/ M387xFD/ M387xHD/ M407xFR/ M407xHR: Less than 1.1 W Power save mode • M387xFW: Less than 1.6 W (Wi-Fi Direct on: Less than 2.8 W Less than 0.1 W Power off mode Module...
Page 129 Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray1 / Optional tray Multi-purpose tray Manual feeder Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 70 to 85 g/m (19 to 23 lbs 70 to 85 g/m (19 to 23 lbs 70 to 85 g/m (19 to 23 lbs...
Page 130 Specifications Print media weight/Capacity Type Size Dimensions Tray1 / Optional tray Multi-purpose tray Manual feeder Transparency Letter, A4 Refer to the Plain paper section Not available in tray1/ 138 to 146 g/m (36.81 to 138 to 146 g/m (36.81 to optional tray.
Page 131: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel Pentium III 933 MHz (Pentium IV 1 GHz) ® ® ® 128 MB (512 MB) 1.25 GB to 2 GB Windows Server 2003...
Page 132 Specifications Requirements (Recommended) Operating system Free HDD space Mac OS X 10.5 ® 512 MB (1 GB) 1 GB • Intel processors • 867 MHz or faster Power PC G4/G5 Mac OS X 10.6 ® 1 GB (2 GB) 1 GB •...
Page 133 Specifications Unix Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC) Free HDD space Up to 100 MB 5. Appendix...
Page 134 Specifications Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Page 135: Regulatory Information
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
Page 136 Regulatory information Mercury Safety Recycling Contains Mercury, Dispose According to Local, State or Federal Recycle or dispose of the packaging material for this product in an Laws.(U.S.A. only) environmentally responsible manner. Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Page 137 Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in countries with separate collection...
Page 138 Regulatory information • Consult the dealer or experienced radio TV technician for help. Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the FCC information to the user equipment.
Page 139 Regulatory information United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) FCC Statement for Wireless LAN use: Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in...
Page 140 Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number Germany only of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
Page 141 Regulatory information The Telephone Company may make changes in its communications facilities, The equipment complies with Part 68 of the FCC rules and the requirements equipment operations or procedures where such action is reasonably required adopted by the ACTA. On the rear of this equipment is a label that contains, in the operation of its business and is not inconsistent with the rules and among other information, a product identifier in the format US:AAAEQ##TXXXX.
Page 142 Regulatory information • If your area experiences a high incidence of lightning or power surges, we The 13 amp plug is the most widely used in the UK and should be suitable. recommend that you install surge protectors for both the power and the However, some buildings (mainly old ones) do not have normal 13 amp plug telephone lines.
Page 143 Hereby, Samsung Electronics, declares that this [M337x M387x M407x series] is in compliance with the essential requirements and In the event of problems, you should contact the Euro QA Lab of Samsung other relevant provisions of R&TTE Directive 1999/5/EC. Electronics Co., Ltd. in the first instance.
Page 144 Regulatory information European radio approval information (for products Israel only fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present.
Page 145 Regulatory information The power output of the wireless device or devices that may be embedded in In environments where the risk of interference to other devices or your printer is well below the RF exposure limits as known at this time. Because services is harmful or perceived as harmful, the option to use a wireless the wireless devices (which may be embedded into your printer) emit less device may be restricted or eliminated.
Page 146 Regulatory information China only 5. Appendix...
Page 147: Copyright
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
Page 148 User’s Guide User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
Page 149 Storing email address Installing driver over the network Entering various characters IPv6 configuration Setting up the Address Book Wireless network setup Registering authorized users Samsung MobilePrint Printing features AirPrint Scan features Google Cloud Print™ Fax features Using shared folder features 3.
Page 150 Accessing management tools Easy Capture Manager Samsung AnyWeb Print Easy Eco Driver Using SyncThru™ Web Service Using Samsung Easy Document Creator Using Samsung Easy Printer Manager Using Samsung Printer Status Using Samsung Printer Experience Using the Linux Unified Driver Configurator 6.
Page 151: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 152: Installation For Mac
Installation for Mac Make sure that the machine is connected to your computer and Select Direct Connection using USB cable on the Printer Connection powered on. Type and click Continue. Insert the supplied software CD into your CD-ROM drive. Click Add Printer button to select your printer and add it to your printer list.
Page 153: Reinstallation For Mac
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Samsung > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall.
Page 154: Installation For Linux
Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
Page 155: Reinstallation For Linux
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/[root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
Page 156: Using A Network-Connected Machine
• Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • AirPrint • Google Cloud Print™ Supported optional devices and features may differ according to your model (see "Features by...
Page 157: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
Page 158: Wired Network Setup
Wired network setup For example: Printing a network configuration report • MAC Address: 00:15:99:41:A2:78 • IP Address: 169.254.192.192 You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network.
Page 159: Ipv4 Configuration Using Setip (Mac)
Wired network setup Download the software from the Samsung website then unpack and IPv4 configuration using SetIP (Mac) install it: (http://www.samsung.com > find your product > Support or Downloads). Before using the SetIP program, disable the computer firewall from System Preferences >...
Page 160: Ipv4 Configuration Using Setip (Linux)
The following instructions may vary from your model or operating systems. When the message that warns that all applications will close on your computer appears, click Continue. Open /opt/Samsung/mfp/share/utils/. Select Network connection on the Printer Connection Type and click Set IP Address button.
Page 161: Installing Driver Over The Network
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
Page 162 Installing driver over the network Using Enhanced Features and Participating in Printer Usage Windows Information Collection Program (optional). Then, click Next. Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address"...
Page 163 You can start the silent installation by typing /s or /S in the command window. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.
Page 164 Installing driver over the network Command- line Definition Description Command- line Definition Description /n”<Printer name>” Specifies printer name. With this parameter, you can /s or Starts silent installation. Installs machine drivers Printer instance shall be add printer instances as your without prompting any UIs or created as specified printer wishes.
Page 165 Installing driver over the network Command- line Definition Description /up”<printer Removes only specified This command provides a name>” or printer instance and not the way to remove only specified Make sure that the machine is connected to your network and powered driver files.
Page 166: Install The Linux Driver And Add Network Printer
After the machine is added, click Finish. Linux When installation is done, click Finish. You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 2. Using a Network-Connected Machine...
Page 167: Installing The Unix Printer Driver Package
Select Network printer and click the Search button. The printer’s IP address and model name appears on list field. From the Samsung website, download and unpack the UNIX Printer Driver package to your computer. Select your machine and click Next.
Page 168: Uninstalling The Printer Driver Package
Installing driver over the network Run the install script. Uninstalling the printer driver package “./install –i” install is the installer script file which is used to install or uninstall the The utility should be used to delete the printer installed in the system. UNIX Printer Driver package.
Page 169 Installing driver over the network Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Type the IP address or DNS name of the printer in the Device textbox for network-connected printers. On IBM AIX with jetdirect Queue type, only the DNS name is possible-numeric IP address is not allowed.
Page 170: Ipv6 Configuration
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. From the control panel Activating IPv6 • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7 "Menu overview"...
Page 171: Activating Ipv
IPv6 configuration • Accessing menus may differ from model to model (see "Accessing the From the SyncThru™ Web Service menu" on page 30). • It may be necessary to press to navigate to lower-level menus for some models. Activating IPv6 Access a web browser, such as Internet Explorer, from Windows.
Page 172: Ipv6 Address Configuration
IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA.
Page 173: Wireless Network Setup
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
Page 174 Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
Page 175: Items To Prepare
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
Page 176 Wireless network setup Machines with a display (or touch) screen Press the WPS (PBC) button on the access point (or wireless router). The messages are displayed on the display screen in the order below: a Connecting: The machine is connecting to the access point (or Connecting in PBC mode wireless router).
Page 177 Wireless network setup Press OK when the confirmation window appears. Machines without a display screen The eight-digit PIN appears on the display. Connecting in PBC mode You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). Press and hold the (WPS) button on the control panel for about 2 - 4 The messages are displayed on the display screen in the order below:...
Page 178 Wireless network setup Connecting in PIN mode Re-connecting to a network The network configuration report, including PIN, must be printed (see When the wireless function is off, the machine automatically tries to re-connect "Printing a network configuration report" on page 158). to the access point (or wireless router) with the previously used wireless connection settings and address.
Page 179 Shortcut to the Samsung Easy Wireless Setup program without the CD: If the access point (or wireless router) was installed. If you do not know about your you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools"...
Page 180 Wireless network setup Access point via USB cable (recommended) Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable Creating the infrastructure network Check wheter the USB cable is connected to the machine.
Page 181 Wireless network setup Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD- ROM drive and click OK. •...
Page 182 • Confirm Network Password: Confirm the encryption network password value. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager • WEP Key Index: If you are using WEP Encryption, select the appropriate (see "Setting up Wi-Fi Direct" on page 193).
Page 183 Wireless network setup Select software to be installed. After selecting the components, you can also change the printer driver name, set the machine to be shared on the network, set the machine as the default machine. Click Next. Click Finish. Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an Ad-hoc wireless network by...
Page 184 Wireless network setup Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CD- ROM drive and click OK. •...
Page 185 Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may Before entering the IP address for the machine, you must know the not be used, depending on the need for data security. computer’s network configuration information.
Page 186 Wireless network setup The Wireless Network Setting Complete window appears. Click Next. Access point via USB cable (recommended) When the wireless network settings are completed, disconnect the USB Make sure that the machine is connected to your computer and cable between the computer and machine. Click Next. powered on.
Page 187 • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES, • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager TKIP, AES) (see "Setting up Wi-Fi Direct" on page 193).
Page 188 Wireless network setup When the wireless network settings are completed, disconnect the USB Creating the ad hoc network in Mac cable between the computer and machine. Make sure that the machine is connected to your computer and Wireless network set up is completed. After the installation is finished, powered on.
Page 189 Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is case- Before entering the IP address for the machine, you must know the sensitive). computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be •...
Page 190 Wireless network setup When the window that tells you that the network cable connection is • After completing the wireless network connection, you need to install a confirmed appears, disconnect the network cable and click Next. machine driver to print from an application (see "Installing driver over If the network cable is connected, it may have trouble finding the the network"...
Page 191: Configuring The Machine's Wireless Network
Wireless network setup IP setting using SetIP Program (Windows) Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. This program is used to manually set the network IP address of your machine Start a web browser such as Internet Explorer, Safari, or Firefox and enter using its MAC address to communicate with the machine.
Page 192: Turning Wi-Fi Network On/Off
Wireless network setup Select the one Network Name(SSID) in the list. Disconnect the network cable (standard or network). Your machine should • SSID: SSID (Service Set Identifier) is a name that identifies a wireless then start communicating wirelessly with the network. In case of Ad-hoc network, access points, and wireless devices attempting to connect mode, you can use a wireless LAN and wired LAN simultaneously.
Page 193: Setting Up Wi-Fi Direct
From the USB cable-connected computer(recommended) Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the After the driver installation is complete, Samsung Easy Printer Manager can be Wi-Fi Direct certified printer and a mobile device that provides a secure set and changes in the Wi-Fi Direct can be made.
Page 194 Wireless network setup IP Address: Enter the IP address of the printer. This IP address is used From the machine (Machines with a display screen) only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default Accessing menus may differ from model to model (see "Accessing the local IP address of the printer for Wi-Fi Direct is 192.168.3.1 ) menu"...
Page 195: Problems During Setup Or Driver Installation
After setting up Wi-Fi Direct, you need to download the mobile printing • USB cable is not connected between your computer and machine. Connect application (For example: Samsung Mobile printer) to print from your the machine to your computer using the USB cable. smartphone.
Page 196 Wireless network setup Connecting Failure - Invalid Security If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between • Security is not configured correctly. Check the configured security on your the product's IP address and the printer port's IP address.
Page 197: Other Problems
Wireless network setup If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. For information on the access point (or wireless router), refer to its own user's guide.
Page 198 • You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines. • The machine is within the range of the wireless network. •...
Page 199: Samsung Mobileprint
4.0 or higher: iPod Touch, iPhone, iPad automatically detect compatible Samsung printers. Besides printing photos, web pages, and PDFs, scanning is also supported. If you have a Samsung • Android 2.1 or higher: Galaxy S series, Galaxy Note series, Galaxy Tab series,...
Page 200: Airprint
AirPrint Type in the ID and Password, then click Login. If it’s your first time • Only AirPrint certified machines can use the AirPrint feature. Check the logging into SyncThru™ Web Service, type in the below default ID and box your machine came in for the AirPrint certified mark. password.
Page 201 Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2. Using a Network-Connected Machine...
Page 202: Google Cloud Print
Google Cloud Print™ Google Cloud Print™ Enter your printer’s IP address in the address field and press the Enter key or click Go. Click Login in the upper right corner of the SyncThru™ Web Service Google Cloud Print™ is a service that allows you to print to a printer using your website.
Page 203: Printing From The Chrome Browser
Google Cloud Print™ Install the Cloud Print application on your mobile device. If you set the browser to block pop-ups, the confirmation window will not appear. Allow the site to show pop-ups. If you do not have the application, download it from the application store such as Android Market or App Store.
Page 204: Useful Setting Menus
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print • Copy • Fax • Scan •...
Page 205: Before You Begin Reading A Chapter
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30).The following are tips for using this chapter •...
Page 206: Print
Print Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You can enter the number of print using the number Copies page 30).
Page 207: Copy
Copy Item Description Copy feature You can set the machine to print copies on both sides of paper. • 1 ->1 Sided: Scans one side of an original and prints Some menus may not appear in the display depending on options or it on one side of the paper.
Page 208 Copy Item Description Item Description Adjusts the brightness level to make a copy that is Prints an image without its background. This copy Darkness easier to read, when the original contains faint feature removes the background color and can be markings and dark images (see "Darkness"...
Page 209 Copy Item Description Item Description Allows you to erase spots, drill holes, fold creases and The watermark option allows you to print text over an staple marks along any of the four edges of a document. existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...
Page 210 Copy Item Description Copy Setup The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the Some menus may not appear in the display depending on options or cover.
Page 211: Fax
Item Description Fax Feature Selects the color mode in which you want to send the Color Mode fax. Some menus may not appear in the display depending on options or Enhances the fax quality based on the type of the Original Type original document being scanned.
Page 212 Item Description Item Description Redials the recently sent fax number or received caller Stores the received fax in memory without printing out. ID in ready mode, or inserts a pause(-) into a fax number To print received documents, you need to enter the Redial in edit mode (see "Redialing the fax number"...
Page 213 Item Description Item Description Sends faxes at a preset toll-saving time to save on call Sets the number of redial attempts. If you enter 0, the Redial Times Toll Save costs. This setting may not be available depending on machine will not redial. your country.
Page 214 Item Description Item Description Specifies the number of times the machine rings before Enables a user to use a single telephone line to answer Ring To Answer answering an incoming call. several different telephone numbers. You can set the machine to recognize different ring patterns for each DRPD Mode Automatically prints the page number, and the date number.
Page 215 Change Default setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: Press (fax) > (Menu) > Fax Setup > Change Default on the control panel.
Page 216: Scan
Scan Item Description Scan feature • FTP Feature Sets scan destination to an FTP server. You scan the originals and send the scanned image to an FTP server • FTP (see "Scanning to FTP/SMB server" on page 261). Some menus may not appear in the display depending on options or •...
Page 217 Scan Item Description Item Description Sets the file format in which the image is to be saved. If Sets scan destination to a shared folder. You can create you select JPEG, TIFF, XPS or PDF, you can select to scan Shared Folder and use the shared folder (see "Using shared folder multiple pages.
Page 218 Scan Item Description Item Description The scan options can be set to those most frequently Selects if the machine scans one side of the paper (1 Change Default used. Sided), both sides of the paper (2 Sided), or both sides of the paper (2 Sided Rotated).
Page 219 Scan Item Description Item Description You can set the machine to print server confirmation Sends the copy of the email to an additional recipient. result report. The same as CC but the recipient's name is not displayed. Server Confirmation If you select On-Error, the machine prints a Scans the originals and saves the scanned data on the report only when a transmission is not connected computer if it supports the WSD (Web...
Page 220: System Setup
System setup Item Description Machine setup Receive Mode Selects the default fax receiving mode. This feature works best when you are using an extension Some menus may not appear in the display depending on options or telephone connected to the EXT socket on the back of your machine.
Page 221 System setup Item Description Item Description Sets the language of the text that appears on the control Determine whether or not the machine continues Language panel display. printing when it detects the paper does not match the paper settings. Sets the machine’s default mode among fax mode, copy Default Mode •...
Page 222 System setup Item Description Item Description Determine whether or not the machine continues Activating this mode extends the life of your toner printing when it detects the paper does not match. For cartridge and reduces your cost per page beyond what Toner Save example, if both tray 1 and tray 2 are filled with the same one would experience in the normal mode, but it reduces...
Page 223 System setup Item Description Paper setup Exports data stored on the machine stick to a USB Export Setting memory. Helpful information for what to do if you encounter an Some menus may not appear in the display depending on options or Troubleshooting error.
Page 224 System setup Item Description Item Description • Simplex Margin: Sets the margin for one-sided Activates the tray confirmation message. If you open and printing. Tray Confirmation close a tray, a window asking you whether to set the paper size and type for the tray just opened appears. •...
Page 225 System setup Item Description Report Turns the key sound on or off. A tone sounds each time a Key Sound key is pressed if this option is on. Some menus may not appear in the display depending on options or Turns the alarm sound on or off.
Page 226 System setup Item Description Item Description Prints information on the faxes you have recently This is only available when Job Accounting is Fax Sent sent. enabled from the SyncThru™ Web Admin Account Service. You can print a report of printout counts Prints information on the faxes you have recently for each user.
Page 227 Reset Resets the current address book. Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. Ram Disk Enables/disables RAM Disk to manage jobs. Address book setup Some menus may not appear in the display depending on options or models.
Page 228: Network Setup
Network setup Option Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Configure the network transmission speed or port. page 30). Ethernet Turn the power off and on after you change this option.
Page 229 Network setup Option Description Option Description You can set whether to use SyncThru™ Web Service or You can set UPNP protocol. not. UPnP(SSDP) Turn the power off and on after you change this HTTP Turn the power off and on after you change this option.
Page 230: Job Management
Job management Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press (Menu) >Job Management on the control panel. Item Description Active Job...
Page 231: Direct Usb
Direct USB Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Insert a USB memory device into the USB memory port on your machine, and then press Direct USB.
Page 232: Special Features
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Storing email address • Entering various characters • Setting up the Address Book • Registering authorized users • Printing features • Scan features •...
Page 233: Altitude Adjustment
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the You can set the altitude value from Device Settings in Samsung Easy Printer height of the machine above sea level. The following information will guide you Manager program.
Page 234: Searching Sequentially Through Memory
Storing email address This feature may not be available depending on model or optional goods If you make a group, (see "Features by models" on page 7). 1 Click Address Book > Group > Add Group. 2 Select the Speed No. and enter Group Name. You can easily add individual address if you check Yes for Add You can set up address book with the email addresses you use frequently via individual(s) after this group is created.
Page 235: Searching With A Particular First Letter
Storing email address Searching with a particular first letter Select (scan) > (Address Book) > Search&Send > Select an address group > ID on the control panel. Or select Scan to > (Address Book) > Search&Send > Select an address group > ID on the control panel. Enter the first few letters of the name you want.
Page 236: Entering Various Characters
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Keypad letters and numbers example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email addresses in memory, you may also enter the corresponding names.
Page 237 Entering various characters Assigned numbers, letters, or characters T U V t u v 8 W X Y Z w x y z 9 & + - , 0 * % ^ _ ~ ! # $ ( ) [ ] (These symbols are available when you type for network authentication.) # = | ? "...
Page 238: Setting Up The Address Book
Setting up the Address Book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers SyncThru™ Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
Page 239 Setting up the Address Book Change the fax number and press OK. Repeat step 3 to include other speed dial numbers into the group. Press (Stop/Clear) button or home( ) icon to return to ready When you have finished, select No when Another No.? appears and mode.
Page 240 Setting up the Address Book Press (Stop/Clear) button or home( ) icon to return to ready mode. Exporting Address Book Searching address book for an entry This feature may not be available depending on model or optional goods (see "Features by models" on page 7). There are two ways to search for a number in memory.
Page 241 Setting up the Address Book Click Import > OK. Followings are the conditions for editing the imported CSV file. • Password-protected or security enhanced CSV file cannot be edited. • The CSV file needs to be saved in Notepad program in UTF-8. Printing address book •...
Page 242: Registering Authorized Users
Registering authorized users Enter User Name, Login ID, Password, Confirm Password, E-mail Address, and Fax Number. This feature may not be available depending on model or optional goods (see "Features by models" on page 7). You can easily add individual address if you check Yes for Add individual(s) after this group is created.
Page 243: Printing Features
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If Printing preferences has a ►, you can select other printer drivers on page 52). connected to the selected printer. • This feature may not be available depending on model or optional goods (see "Features by models"...
Page 244 Type in the destination path and the file name, and then click OK. printer is out of memory. For example, c:\Temp\file name. • For models that provide XPS driver from the Samsung website, http:// www.samsung.com > find your product> Support or downloads.
Page 245: Understanding Special Printer Features
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Page 246 Printing features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Page 247 Printing features Item Description • Double-sided • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. Printing • None: Disables this feature. • Double-sided • Long Edge: This option is the conventional layout used in bookbinding. Printing (Manual) •...
Page 248 Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256 characters.
Page 249 Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.
Page 250 Printing features Item Description • This feature is available only if you have installed the mass storage device or optional memory (see "Variety feature" on page 9). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...
Page 251 Printing features Item Description Job Accounting This option allows you to print with the given permission. • User permission: If you check this option, only users with user permission can start a print job. • Group permission: If you check this option, only groups with group permission can start a print job. •...
Page 252: What Is Direct Printing Utility
To install this program: Customize the machine settings for your needs. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). Click Print. The selected PDF file is sent to the machine.
Page 253: Changing Printer Settings
Printing features Click Print. The selected PDF file is sent to the machine. Changing printer settings You can use advanced printing features when using your machine. Mac printing Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the machine in use.
Page 254: Printing On Both Sides Of The Paper
Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...
Page 255: Printing From Applications
Printing features Printing from applications Printing files There are a lot of Linux applications that allow you to print using Common UNIX You can print text, image, pdf files on your machine using the standard Printing System (CUPS). You can print on your machine from any such CUPS directly from the command line interface.
Page 256: Proceeding The Print Job
Printing features The Printer Properties window appears. Unix printing The following five tabs display at the top of the window: • General: Allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers Some features may not be available depending on models or options.
Page 257: Changing The Machine Settings
Printing features To take advantage of the printer features provided by your printer driver, Automatic/manual duplex printing may not be available depending on press Properties. models. You can alternatively use the lpr printing system or other applications for odd-even printing. Press OK to start the print job.
Page 258: Scan Features
(see "Scanning from image editing program" on page 263). • Samsung Easy Document Creator: You can use this program to scan images or documents (see "Scanning with Samsung Easy Document Basic scanning method Creator" on page 264).
Page 259 (see "Rear view" on page 21). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...
Page 260: Setting Up An Email Account
Scan features Setting up an email account • ID is the same ID as the registered scan ID for Samsung Easy Printer Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" Manager > Switch to advanced mode > Scan to PC Settings.
Page 261: Scanning And Sending An Email
Scan features Scanning and sending an email Scanning to FTP/SMB server Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 49). This feature may not be available depending on model or optional goods (see "Features by models"...
Page 262: Installing A Wsd Printer Driver
Scan features Enter the path for saving the scanned image. Scanning to WSD • The folder to save the scanned image must be on the root. Scans the originals and saves the scanned data on a connected computer if the •...
Page 263: Scanning Using The Wsd Feature
Scan features Select the option you want and press OK. • The IP address for WSD printer is http://IP address/ws/ (example: http:// 111.111.111.111/ws/) . Scanning begins. • If no WSD printer is displayed in the list, click The printer that I want isn't listed >...
Page 264 Scanning with Samsung Easy Document Creator Your machine supports the Windows Image Acquisition (WIA) driver for Samsung Easy Document Creator is an application to help users scan, compile, scanning images. WIA is one of the standard components provided by Microsoft and save documents in multiple formats, including .epub format.
Page 265: Scanning From Network Connected Machine
Scan features Select the type of scanning or a favorites then click Start. Start Applications and click Image Capture. Make adjustments to the image (Scan Settings and More Options). If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. If the problem continues, refer to the Image Click Scan to scan a final image or Prescan to get another preview Capture’s help.
Page 266 • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. • You can scan using Samsung Scan Assistant software. Open the Applications folder > Samsung folder > Samsung Scan Assistant. 4. Special Features...
Page 267 Scan features Select the scanner on the list. The document is scanned and the image preview appears in the Preview Pane. Click Properties. Drag the pointer to set the image area to be scanned in the Preview Pane. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals"...
Page 268 Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features...
Page 269: Fax Features
Fax features Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63). Press (Redial/Pause) button on the control panel. Select the fax number you want. Automatic redialing Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send When an original is loaded in the document feeder, the machine starts to scan and automatically begins to send.
Page 270 You can send a fax from your computer without going to the machine. present. You cannot send a color fax using this feature. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer Place a single document face down on the document glass, or load the driver.
Page 271: Canceling A Reserved Fax Job
Fax features The display asks you to enter another fax number to send the document. Canceling a reserved fax job To enter more fax numbers, press OK when Yes highlights and repeat Press (fax) > (Menu) > Fax Feature > Cancel Job on the steps 5.
Page 272 Fax features Place a single document face down on the document glass, or load the documents face up into the document feeder. Though you sent or received a color fax, the data is forwarded in grayscale. Press (fax) > (Menu) > Fax Feature > Send Forward > Forward to Fax, Forward to Email or Forward to Server on the control Press (fax) >...
Page 273 (fax) > Fax Feature > Duplex on the control panel. Or select Fax > Select the menu you want > Select Duplex from the sub- Open the Samsung Easy Printer Manager. menus > on the touch screen. Select the appropriate machine from the Printer List.
Page 274 Fax features • Notify me when complete: Set to show the popup window to notify • Ans/Fax: Is for when an answering machine is attached to your receiving a fax. machine. Your machine answers an incoming call, and the caller can leave a message on the answering machine.
Page 275 Fax features Receiving manually in Tel mode Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket, you You can receive a fax call by pressing (On Hook Dial) button and then can receive a fax from someone you are talking to on the extension telephone, pressing (Start) when you hear a fax tone.
Page 276: Printing Received Faxes
Fax features Receiving in secure receiving mode This setting may not be available depending on your country. Select (fax) > (Menu) > Fax Setup > Receiving > Receive This feature may not be available depending on model or optional goods Mode >...
Page 277 Fax features The machine prints all of the faxes stored in memory. • Short Edge: Prints pages to be read by flipping like a note pad. Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models.
Page 278: Using Shared Folder Features
Using shared folder features This feature allows you to use the machine’s memory as a shared folder. The Using the shared folder advantage of this feature is that you can conveniently use the shared folder through your computer’s window. You can use the shared folder in the same was as the normal computer. Create, edit and delete the folder or file as a normal Windows folder.
Page 279: Using Optional Device Features
Using optional device features Click Properties or Preferences. Some features may not be available depending on models or options. It Click the each tab then select Print Mode. means that the features are not supported (see "Variety feature" on page 9). Select the option you want (see "Understanding special printer features"...
Page 280 Using optional device features • File Policy: You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it.
Page 281 • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using Samsung Printer Experience • Using the Linux Unified Driver Configurator...
Page 282: Accessing Management Tools
Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • For Windows 8, from the Charms, select Search > Apps.
Page 283: Easy Capture Manager
Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model or optional goods (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.
Page 284: Samsung Anyweb Print
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Page 285: Easy Eco Driver
Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.
Page 286: Information Tab
Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. We recommend you to change the default password for security reasons.
Page 287: Settings Tab
You can also connect to • Network Settings tab: Shows options for the network environment. Sets Samsung website or download drivers by selecting the Link menu. options such as TCP/IP and network protocols. •...
Page 288 Using SyncThru™ Web Service Click Apply. E-mail notification setup If the firewall is activated, the e-mail may not be sent successfully. In that case, contact the a network administrator. You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically.
Page 289: Using Samsung Easy Document Creator
Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Samsung Easy...
Page 290: Using Samsung Easy Printer Manager
Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Easy Printer Manager > Samsung Easy Printer Manager. Printer list The Printer List displays printers installed on your •...
Page 291 Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.
Page 292: Device Settings
Using Samsung Easy Printer Manager Fax to PC Settings Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. This menu includes settings related to the basic fax functionality of the selected device.
Page 293: Using Samsung Printer Status
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...
Page 294 Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Page 295: Using Samsung Printer Experience
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You The screenshot may differ depending on the model you are using. can set device settings, order supplies, open troubleshooting guides, visit Samsung’s website, and check connected machine information.
Page 296 Internet to use this feature. From the Charms, select Devices. Visit Samsung Links to Samsung printer website. You need to be Select your printer from the list connected to the Internet to use this feature. Select the printer settings, such as the number of copies and orientation.
Page 297: Cancelling A Print Job
Using Samsung Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar.
Page 298 Using Samsung Printer Experience Basic tab Advanced tab Paper settings Basic This option allows you to set the basic paper handling specifications. This option allows you to choose the basic printing settings such as copies, Layout settings orientation, and document type.
Page 299: Scanning From Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning. Place a single document face down on the document glass, or load the documents face up into the document feeder. Click the Samsung Printer Experience tile on the Start screen. Job Accounting Click Scan ( This option allows you to print with the given permission.
Page 300 Using Samsung Printer Experience Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can skip step 5, if the Prescan option is selected.
Page 301: Using The Linux Unified Driver Configurator
After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
Page 302 Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.
Page 303 Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Classes tab • Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. • Add Printer: Allows you to add a new machine. •...
Page 304 Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and status. port and release a port that is stalled in a busy state when its owner has •...
Page 305 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Page 306: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 307: Power And Cable Connecting Problems
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.
Page 308: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Page 309 Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
Page 310 Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.
Page 311 Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences" on page 53). such as billing paper.
Page 312: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
Page 313 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 91). •...
Page 314 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new one (see "Replacing the toner cartridge" on page 81 , "Replacing the imaging unit" on page 84). If white vertical streaks appear on the page: •...
Page 315 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
Page 316 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 317 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 318 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 91). • Check the paper type, thickness, and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 81). If the problem persists, the machine may require repair.
Page 319 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 320: Copying Problems
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 58). Smears, lines, marks, or spots •...
Page 321: Scanning Problems
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 49). •...
Page 322 Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...
Page 323: Faxing Problems
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
Page 324 Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 95). you sent.
Page 325: Operating System Problems
Samsung Printer Experience is Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it. not shown when you click more settings.
Page 326 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 327 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Page 328 Operating system problems Condition Suggested solutions The machine does not appear • Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on. on the scanners list. • Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners configuration, then press Drivers.
Page 329 Operating system problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be The PostScript driver may not be installed • Install the PostScript driver (see "Software Installation" on page 151). printed correctly.
Page 330: Contact Samsung Worldwide
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the Samsung customer care center. BOTSWANA 0800-726-000 www.samsung.com Country/Region Customer Care Center WebSite 0800-124-421 www.samsung.com BRAZIL 4004-0000 ANGOLA 91-726-7864 www.samsung.com BULGARIA 07001 33 11 , normal tariff www.samsung.com...
Page 331 WebSite 8009 4000 only from landline www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com/fr CYPRUS (+30) 210 6897691 from mobile 0180 5 SAMSUNG bzw. www.samsung.com and land line 0180 5 7267864* (*0,14 €/Min. GERMANY CZECH 800-SAMSUNG (800-726786) www.samsung.com aus dem dt. Festnetz, aus dem Mobilfunk max.
Page 332 Levant (English) 065777444 MOROCCO 080 100 2255 www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com NAMIBIA 8197267864 www.samsung.com KENYA 0800 545 545 www.samsung.com NIGERIA 0800-726-7864 www.samsung.com 0900-SAMSUNG (0900-7267864) www.samsung.com NETHERLANDS (€ 0,10/min) NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com Contact SAMSUNG worldwide...
Page 333 (Spanish) PANAMA operatora) www.samsung.com/ ** (koszt połączenia według latin_en (English) taryfy operatora) PARAGUAY 98005210001 www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) www.samsung.com 0-800-777-08 (Only from www.samsung.com PUERTO RICO 1-800-682-3180 www.samsung.com landline) PERU 336-8686 (From HHP & landline) 800-2255 (800-CALL) www.samsung.com/ae...
Page 334 444 77 11 www.samsung.com 7267864) U.A.E 800-SAMSUNG (726-7864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com 0330 SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-7864) www.samsung.com UGANDA 0800 300 300 www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com...
Page 335 Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 336 Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 337: Duty Cycle
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 338: Fuser Unit
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Mac (1984) and is now deprecated by Apple in favor fax transmission process that are sometimes caused by telephone line noise.
Page 339: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 340 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 341: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 342 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 343: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 344: Toner Cartridge
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 345 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 346 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 347 Index scan to Unix accessories installing easy document creator ordering cleaning e-book conversion address book inside eco printing editing outside email address general setup pickup roller searching group editing scan unit storing group registering cleaning a machine entering character registering control panel error message using...
Page 348 Index driver reinstallation for USB cable connected receiving a fax in the computer general icons printer properties receiving faxes in memory general settings printing receiving in Answering Machine mode 275 glossary scanning receiving in DRPD mode google cloud printing system requirements receiving in Fax mode unifled driver configurator receiving in secure mode...
Page 349 Index scanning Windows placing a machine system requirements general setup adjusting the altitude using SetIP installing environment postScript driver mac scanning introducing network programs troubleshooting IPv6 configuration machine information preparing originals type SetIP program print wired network setup machine setup general setup wireless network setup machine status...
Page 350 Linux scan feature power problems Scanning printing problems multiple pages on one sheet of paper Scanning with Samsung Easy Document printing quality problems Creator scanning problems printing a document scanning Windows basic information printing on both sides of paper...
Page 351 USB cable toner cartridge Infrastructure mode driver installation estimated life USB cable driver reinstallation handling instructions USB flash memory non-Samsung and refilled disconnectiong data backup redistributing toner WPS (the machine does not have a display managing replacing the cartridge screen) printing...

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Samsung SL-M3870FW User Manual

Basic

1 Introduction

2 Menu Overview and Basic Setup

3 Maintenance

4 Troubleshooting

5 Appendix

Advanced

1 Software Installation

2 Using a Network-Connected Machine

3. Useful Setting Menus

3 Useful Setting Menus

4 Special Features

5. Useful Management Tools

6. Troubleshooting

Quick Links

Chapters

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Summary of Contents for Samsung SL-M3870FW