Quarterly Maintenance; Troubleshooting - Harbor Freight Tools creekstone 63402 Owner's Manual

Maintenance
TO PREVENT SERIOUS INJURY FROM ACCIDENTAL OPERATION:
Unplug the Pump from its electrical outlet before performing any
inspection, maintenance, or cleaning procedures.
If the pump is moved during operation, flush it out with clean water after every use.

Quarterly Maintenance

The below maintenance must be performed at least once every 3 months under optimal conditions.
For frequent use, or dirty areas, more frequent maintenance is required.
1. Disconnect power cord.
2. Unsnap Inlet screen from Pump.
3. Clean and rinse sludge and debris
from inlet screen and filter.

Troubleshooting

Problem
Pump runs, but 1. Inlet Screen and/or impeller clogged.
will not deliver
any water.
2. When starting, water level may fall
below the minimum required to keep
Pump completely submerged.
3. Low line voltage.
4. Check valve (sold separately)
stuck or installed backwards.
Pump won't 1. Check power connections
start or run. and circuits/fuses.
2. Water level too low.
3. Filter, Inlet Screen and/
or impeller clogged.
4. Defective motor.
5. Cord not connected.
6. Pump discharge or hose
kinked or obstructed.
7. Impeller broken or jammed.
Low flow Impeller clogged.
Excessive noise 1. Debris in impeller.
or vibration.
2. Discharge hose restricted.
Pump starts 1. Water temperature too high.
and stops too
2. Check valve (sold separately)
frequently.
stuck or installed backwards.
3. Back flow of water from
discharge hose.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect power supply before service.
Item 63401 63402
Possible Causes
For technical questions, please call 1-888-866-5797.
4. Use a small toothbrush or stream of water to remove
any debris from the impeller. A garden hose can be
used to rinse out the inlet hose and the delivery hose.
5. Replace inlet screen.
6. Dry hands before reconnecting power cord.
Possible Solutions
1. Remove Inlet Screen. Clean out dirt and debris from
Inlet Screen and impeller. Then replace Inlet Screen.
2. For proper operation after startup, Pump must remain
completely submerged at all times.
3. Consult an electrician.
4. Remove and examine check valve.
1. Consult an electrician.
2. Move Pump to a location where it is
completely submerged at all times.
3. Remove Inlet Screen. Clean out Inlet Screen,
filter, and impeller. Reinstall Inlet Screen.
4. Have a qualified service technician repair or replace.
5. Check that cord is plugged in.
6. Straighten hose and flush out with clear water.
7. Open pump and turn impeller to ensure
it spins freely. Keep filter in place during
use to prevent impeller damage.
Check and clean per instructions above.
1. Remove Inlet Screen. Clean impeller.
Reinstall Inlet Screen.
2. Clean Pump and discharge hose.
1. Do not exceed 95° F (35°C) water temperature.
2. Remove and examine check valve.
3. Install or inspect check valve (sold separately).
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