Problemi di applicazioni video (Youtube ecc)
• Cambiare il DNS in 8.8.8.8. Selezionare
Impostaz. DNS > Immetti manualmente > Server DNS > digitare 8.8.8.8 > OK.
• Reimpostare selezionando
Cos'è l'Assistenza remota?
Il Servizio di Assistenza remota Samsung supporta il cliente a livello individuale attraverso un tecnico Samsung che
remotamente:
• Effettua la diagnosi del televisore
• Regola le impostazioni del televisore per conto del cliente
• Esegue il ripristino del televisore alle impostazioni di fabbrica
• Installa gli aggiornamenti firmware consigliati
Come funziona l'assistenza da remoto?
È possibile ricevere l'assistenza per il proprio televisore Samsung da remoto:
1. Chiamare il Contact Centre Samsung e richiedere assistenza remota.
2. Accedere al menu del TV, quindi andare alla sezione Supporto.
3. Selezionare Gestione remota quindi leggere ed accettare i termini del contratto di assistenza. Quando viene
visualizzata la schermata di immissione del PIN, fornire il PIN al tecnico.
4. L'agente accederà quindi al televisore.
Sensore Eco e luminosità dello schermo
La funzione Sensore Eco regola la luminosità del televisore in modo automatico. Questa funzione misura la luce
ambientale ottimizzando automaticamente la luminosità del televisore allo scopo di ridurre il consumo energetico.
Per disattivare questa funzione, accedere a
ambientale.
• Se lo schermo risulta troppo scuro durante la visione del televisore in un ambiente scarsamente illuminato, ciò
potrebbe essere causato dall'attivazione della funzione Rilevamento luce ambientale.
• Prestare attenzione a non ostruire il sensore. Ciò potrebbe causare una riduzione indesiderata della luminosità
dell'immagine.
Italiano - 16
>
Impostazioni > Generali > Rete > Stato rete > Impost. IP >
>
Impostazioni > Supporto > Auto diagnosi > Ripristina Smart Hub.
>
Impostazioni > Generali > Soluzione Eco > Rilevamento luce
Need help?
Do you have a question about the Smart Remote and is the answer not in the manual?
Questions and answers
How to watch my local tv stations
To watch local TV stations using a Samsung Smart Remote, follow these steps:
1. Turn on the TV – Press the power button on the Samsung Smart Remote.
2. Access the Channel List – Press and hold the Smart Hub button for at least 1 second until the channel list appears.
3. Select a Channel – Use the navigation buttons to browse and select the desired local TV station.
4. Add to Favorites (Optional) – Press the MENU button, go to *Broadcasting > Edit Favorites*, and select the channels you want to add.
If channels are not available, ensure that an antenna or cable connection is properly set up and perform a channel scan in the TV settings.
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Where is Volume control Mine is muted
To control the volume on your Samsung Smart Remote, push the volume button up to increase the volume and push it down to decrease the volume. Pressing the volume button will mute the sound.
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How do I fast forward or backward
To fast forward or rewind using the Samsung Smart Remote, press the Fast Forward or Rewind button. The speed increases in five steps. To return to normal playback speed, press the play button. Fast forward is not available while watching a live broadcast.
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How do I fast forward or go back. Remote does not have a fast forward option
How to turn off the voice Sonos Beam HDMI
I donot have a user manual for my Samsung Smart TV, therefore would you be kind enough to email me the Manual for Samsung Remote BN59-01248A to buffytu@gmail.com
How do I stop a voice coming on giving out information about movements made by actors etc.
To disable the voice narration feature (Voice Guide) on a Samsung Smart TV, navigate to System > Voice Control and disable TV Voice.
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How to add a new app using my smart remote
How to activate voice button?
To activate the voice button on a Samsung Smart Remote, press and hold the Voice (Microphone) button, speak your command, then release the button to execute the voice interaction function.
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From the home pagei is there a way to change the channels to the pictures of the different TV programs listed on the bottom of the screen? I do know how the use the channel button but I am curious if you are able to select the different channels from the home page. Thank you.
I cannot get the TV to go back to the cable channels after watching streaming channels. How do I go back to cable? Thanks
To switch from streaming channels back to cable channels on a Samsung TV using the Smart Remote:
1. Press the Source button on the Smart Remote.
2. Select the input source connected to your cable box (e.g., HDMI1, HDMI2).
3. If needed, go to Settings > Broadcasting > Auto Program to scan for cable channels if your TV is directly connected to a coaxial cable without a box.
Make sure the cable box is turned on and properly connected.
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