motogadget motoscope Classic Operating And Installation Manual page 18

14.2 Returns and Complaints
If you like to return a defective instrument for repair or change please observes following issues:
- Make sure again there is no connection failure. In doubt use a different voltage source to
recheck.
- print and fill the repair return form (refer link below) and attach it
http://motogadget.com/media/downloads/support/form_return_repair.pdf
- Not prepaid shipments will be rejected.
- The Shipment to motogadget is carried out by your own risk - you are responsible for a
sufficient insurance.
- Make sure the package is adequate.
- If you are located outside the EU, you have to declare "repair item" and value 1 Euro in
shipment custom declaration.
- Service provided for all not instrument related malfunctions (i.e. defective connection joints,
wrong parameter settings and other vehicle related problems) will be charged with 20 EUR.
- Software updates for extending functionality will be charged with 25 EUR.
The motogadget team wishes you a safe and pleasant ride and much
fun with your new motoscope PRO.
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