Yamaha fwx120 Operation Manual page 176

Troubleshooting
Q4
Symptom

VPN
communication
cannot be
established
through PPTP
connection.
8
176  FWX120 Operation Manual
VPN communication cannot be
established
Cause

PPTP connection is not
established.
Incorrect routing information
has been configured.
The setting is not correct
in the PC connected to the
destination LAN.
(Continued from the previous page)
Remedy
• Check whether the same user ID
and connect password as the PPTP
connection destination are specified.
• Check whether the correct values
are specified in the destination host
name and IP address.
Configure the correct destination
LAN network address for the routing
information.
• Check the setting of the application
software used for communication.
• If the Firewall function is enabled in
the PC, change the Firewall setting
so as not to block packets used for
communication. In Windows 7, on
the window that appears by clicking
"Start" - "Help and Support", enter
"Firewall" in the search field, and carry
out a search. Relevant information is
displayed. Troubleshoot according to
the instruction.