Canon iR3250 Maintenance Manual
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Canon iR3250 Maintenance Manual

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Download this manual See also: Reference Manual, User Manual
Maintenance Guide
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon iR3250

  • Page 1 Maintenance Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 Maintenance Guide iR3250...
  • Page 3 Preface Thank you for purchasing the Canon iR3250. This manual describes the iR3250, its functions, and its methods of use. It also describes the various precautions to be observed in order to ensure safe operation. Please read this manual thoroughly before operating the iR3250 in order to familiarize yourself with its capabilities, and to make the most of its many functions.

  • Page 4: About Trademarks

    PCL, PCL 5e, and PCL-XL are trademarks of Hewlett-Packard Company. Adobe, PostScript and PostScript 3 are trademarks of Adobe Systems Incorporated. Canon and the Canon logo are trademarks of Canon Inc. The following fonts are licensed from Bitstream Technologies, Inc.

  • Page 5: About The Manuals For The Machine

    About the Manuals for the Machine Printed Manual Setup Guide The Setup Guide gives a general overview of the machine, and also describes simple setup meth- ods from the computer through producing printed output. Online Manuals User's Guide The User’s Guide describes the principal functions and basic operations of the machine. Turn to the User's Guide for general operating instructions.

  • Page 6: How This Manual Is Organized

    How This Manual Is Organized Chapter 1 Maintenance Describes regular maintenance operations such as adding paper, replacing the cartridge, and cleaning the machine. Chapter 2 Troubleshooting Describes how to solve problems with the machine such as how to clear jammed paper. Chapter 3 Optional Equipment Describes how to install and operate the machine’s optional equipment, as well as how to trouble- shoot problems with the optional equipment.

  • Page 7: Table Of Contents

    Table of Contents About Trademarks ..........3 About the Manuals for the Machine .
  • Page 8 Service Call Error Messages ........2-32 Contacting Your Service Representative .

  • Page 9: How To Use This Manual

    How to Use This Manual This manual is organized as shown. Main Heading Copying Facing Pages onto Separate Pages (2-page Separation) This feature enables you to copy facing pages in a book or magazine on separate sheets of copy paper in a single step. Original Copy Description of...

  • Page 10: Symbols Used In This Manual

    Symbols Used in This Manual Indicates a warning concerning operations that may lead to death or WARNING injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to per- CAUTION sons or damage to property if not performed correctly.

  • Page 12: Maintenance

    Maintenance C H A P T E R This chapter describes routine maintenance procedures for the machine that are performed regularly, such as loading paper, replacing the cartridge, and cleaning. Loading Paper ............1-2 Precautions About Paper .

  • Page 13: Loading Paper

    Loading Paper Precautions About Paper IMPORTANT • The following paper should not be loaded in the paper drawers: - Severely curled paper - Wrinkled or creased paper - Thin paper (Paper less than 16-lb. bond (60g/m - Color printed paper (including paper printed on the reverse side) - Paper printed on thermal transfer printers (including paper printed on the reverse side) - Torn paper - Carbon paper...

  • Page 14: Loading Paper In The Internal Paper Drawers

    Loading Paper in the Internal Paper Drawers If the machine is out of the type of paper selected for printing, the message shown below appears in the touch panel display, indicating that the selected paper drawer or the stack bypass has run out of paper.
  • Page 15 Grasp the recessed hold in the middle of the paper drawer as shown pull the drawer out until it stops CAUTION • When removing or inserting the paper drawer, do not hold it by the exposed metal plate inside the drawer. This may cause injury to your hands.
  • Page 16 • For high-quality copies and printouts, use paper recommended by Canon. • When loading paper in the stack bypass, the surface that was up in the package should be face up.

  • Page 17: Adjusting A Paper Drawer To Hold A Different Size Paper

    Adjusting a Paper Drawer to Hold a Different Size Paper You can change the size of paper in a paper drawer by setting the paper guides to the desired size. Pull out the paper drawer and remove all loaded paper. IMPORTANT •...
  • Page 18 Reinsert the guide. First, align the top of the guide with the desired paper size marker , then insert the other end of the guide into the paper drawer 11x17 B4 LGL LTR A4 11x17/A3 LTR/A4 LGL/B4 Turn the dial to the right to unlock the paper width guide .
  • Page 19 Turn the dial to the left to lock the paper width guide. Remove the paper size card in the folder. NOTE • If the paper size card does not have a seal affixed showing the size of paper that is in the paper drawer, remove a paper size seal and place it on the paper size card.

  • Page 20: Using The Stack Bypass

    After the paper is loaded in a paper drawer, insert the paper size indicator into the slot so that the desired paper size label is showing. Using the Stack Bypass To print on transparencies or heavyweight paper, do not use the paper drawers. Feed this type of paper stock manually using the stack bypass.
  • Page 21 Standard sizes 11"x17", LGL, LTR, EXEC, A3, B4, A4, B5R, A5R, (EXEC-size paper may be used in all functions other than Copy.) Irregular sizes Irregular size paper: 3 7/8" to 11 11/16" (99 mm to 297 mm) (vertical) 7 1/2" to 17" (191 mm to 432 mm) (horizontal) Materials Plain paper, recycled paper, colored paper, rough paper, bond paper, plain paper 2, heavyweight paper, transparencies, labels...
  • Page 22 Place the paper in the stack bypass. Insert the required number of sheets with the printing side face up along the paper guides until the paper stops. IMPORTANT • If you are loading a large size of paper, pull out the auxiliary trays. •...
  • Page 23 Adjust the paper slide guides to the size of the paper. IMPORTANT • Make sure to adjust the slide guides to the width of the paper you are using. • Set the slide guides so that they contact the paper lightly. If they are set too tightly, this may cause poor paper feeding or paper jams.

  • Page 24: Loading Envelopes

    Loading Envelopes When printing on envelopes from the stack bypass, use the following procedure to change the pres- sure adjustment levers. Printing envelopes without changing the levers may cause the envelopes to be creased. Also, be sure to reset the pressure adjustment levers in the fuser unit after you have fin- ished printing envelopes.
  • Page 25 Raise the pressure adjustment levers (marked with the envelope symbol) located at the bottom of the fuser unit until both the left and right levers are horizontal. CAUTION • The area around the fuser unit and the output area are subject to high temper- atures.
  • Page 26 Turn the scanner unit and printer unit power switches to ON. NOTE • For instructions on turning the power to ON, see “Main Power Supply,” in the User’s Guide. Open the stack bypass. Pull out the auxiliary trays. Loading Paper 1-15...
  • Page 27 Set the stack of envelopes on a flat sur- face and press down on the stack to remove the air, then make sure the edges are creased and the envelopes are flat. Make sure that the corners are not stuck together and eliminate any curl. Align the envelopes on a flat surface.
  • Page 28 Place the envelopes with the address side up and the flap to the left (toward the front of the machine). Slide the required number of envelopes in until they stop. IMPORTANT • Make sure that the height of the envelope stack does not exceed the limit mark •...
  • Page 29 The Select Paper Size screen appears. Press the [Envelope] key, enter the envelope size, then press the [OK] key. IMPORTANT • Make sure to enter the correct settings. Entering the wrong setting may cause a paper jam. • When you are finished printing envelopes, turn the power to OFF and follow the same procedure, lowering the pressure adjustment levers until both the left and...

  • Page 30: Paper Delivery

    Paper Delivery After printing, the machine outputs pages to one of the following two areas. The center tray The center tray can hold approximately 500 sheets of paper (20-lb. bond (80 g/m The optional finisher Plain paper, recycled paper, colored paper, rough paper, bond paper, plain paper 2, letterhead, or thin paper will be sent to the finisher.

  • Page 31: Setting The Paper Stopper

    Setting the Paper Stopper The top of the printer unit holds pages that are output face down, and the paper stopper prevents these pages from falling off the top of the printer unit. To use the stopper, flip it up and slide it to the correct paper size marker.

  • Page 32: Replacing The Cartridge

    WARNING • Do not throw a cartridge into open flames as this may cause the toner to ignite and result in burns or a fire. IMPORTANT • For high-quality copies and printouts, Canon cartridges are recommended. Replacing the Cartridge 1-21...
  • Page 33 Open the top cover. Grasp the cartridge by the grip area with both hands. Raise the grip end up slightly and pull the cartridge out to remove it from the printer unit. WARNING • When removing a used cartridge from the printer unit, remove the cartridge carefully to prevent toner from scatter- ing and entering your eyes or mouth.
  • Page 34 Lift up the white protective tape pull gently to remove it with the black sheet Rock the cartridge five or six times gently to distribute the toner evenly. NOTE • If toner is not evenly distributed inside the cartridge, this can cause streaking or fad- ing on the printed page.
  • Page 35 Holding the cartridge in place with one hand, raise the orange tab, then slowly and steadily pull the sealing tape (approx. 28" (71 cm) long) completely out of the cartridge. CAUTION • If you get loose toner powder on your hands or clothing, wash them immedi- ately with cold water.
  • Page 36 Hold the cartridge so the arrow printed on the cartridge is pointing forward toward the printer unit. Gently slide the cartridge into the printer unit as far as it will go. Set the cartridge back into the original position. Close the top cover. IMPORTANT •...

  • Page 37: Routine Cleaning

    Routine Cleaning If the exterior of the machine, the scanner unit, or the touch panel display appear dirty, wipe them clean with a soft cloth, using water or a mild cleansing agent on a firmly wrung-out cloth, then wipe dry. WARNING •...

  • Page 38: Cleaning The Feeder Belt

    Cleaning the Feeder Belt Move the feeding belt with your hand as you wipe it with a cloth dampened with water or a mild cleaning agent, then wipe with a dry cloth. Cleaning the Touch Panel Display Wipe the touch panel display with a cloth dampened with water or a mild cleaning agent, then wipe with a dry cloth.

  • Page 39: When An Original Or Print Becomes Dirty

    When an Original or Print Becomes Dirty Cleaning When Documents Passing Through the Feeder Become Dirty (Feeder Cleaning) If originals show black streaks or appear dirty after passing through the feeder, you can perform feeder cleaning by repeatedly feeding blank originals through the feeder. NOTE •...

  • Page 40: Roller Cleaning

    Cleaning When Small Spots Appear on a Copy or Printout (Roller Cleaning 1) If printed pages show small black spots, the cause is probably a dirty roller. The following procedure describes how to clean the roller. Call up the desired screen as follows: Additional key →...
  • Page 41 Place the cleaning sheet in the stack bypass again with the printed side fac- ing down. IMPORTANT • Place the cleaning sheet lengthwise in the stack bypass, with the white margin toward the machine. [Start] Press the key to start the clean- ing process.
  • Page 42 [Start] Press the key to start the clean- ing process again. Press the [Done] key. Repeat until the Additional Functions screen closes. Cleaning When Black Lines Appear on a Copy or Printout (Roller Cleaning 2) If printed pages show black streaks, the cause is probably a dirty roller. The following procedure describes how to clean the roller.
  • Page 43 Press the [Done] key. Repeat until the Additional Functions screen closes. 1-32 Routine Cleaning...

  • Page 44: Supplies

    Cartridges When the “No toner” message appears, replace the cartridge with a Canon cartridge. WARNING • Do not throw a cartridge into open flames as this may cause the toner to ignite and result in burns or fire.

  • Page 46: Troubleshooting

    Troubleshooting C H A P T E R This chapter describes how to resolve hardware problems you may have with the machine, including paper jams. Clearing Paper Jams ........... . 2-2 Locating a Paper Jam .

  • Page 47: Clearing Paper Jams

    Clearing Paper Jams Locating a Paper Jam If a paper jam occurs, a display will appear in the touch panel display. This display indicates the location of the paper jam. This paper jam location display will be followed by a display with instruc- tions on how to remove the jammed paper.
  • Page 48 NOTE • Follow the instructions on the touch panel display for procedures for clearing a paper jam. • If there is remaining paper to be removed, the display indicating how to remove the jammed paper appears in the touch panel display. •...
  • Page 49 Paper Jam Location Screen and Related Pages Feeder (See p. 2-19.) Center tray (See p. 2-5.) Stack bypass (See p. 2-14.) Left cover (See p. 2-6.) Right cover (See p. 2-15.) Paper drawers (See p. 2-17.) Top cover (see p. 2-10.) If a paper jam occurs in any of the optional equipment, refer to the section that is referenced.

  • Page 50: Paper Jam In The Center Tray

    Paper Jam in the Center Tray If a paper jam occurs in the center tray, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.

  • Page 51: Paper Jam In The Left Cover And Fuser Unit Areas

    Close the left cover. Follow the instructions in the touch panel display. Paper Jam in the Left Cover and Fuser Unit Areas If a paper jam occurs in the left cover and fuser unit areas, a display similar to the one shown appears in the touch panel display.
  • Page 52 Open the left cover. Clearing Paper Jams...
  • Page 53 Gently remove any jammed paper from these areas. IMPORTANT • Always pull the paper gently to avoid tear- ing or leaving pieces of paper inside the printer unit which could cause another paper jam. Clearing Paper Jams...
  • Page 54 If there is still paper in the fuser unit, press down the green tab to open the cover and pull the jammed paper straight out. (Release the tab to close the cover.) Press the green tab back and close the cover.

  • Page 55: Paper Jam In The Top Cover Area

    Paper Jam in the Top Cover Area If a paper jam occurs in the top cover area, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 56 Open the top cover. Remove the cartridge. Photosensitive drum IMPORTANT • Touching or scratching the photosensitive drum with the hands can lead to poor printing quality. Never open the protective shutter over the drum. • After the cartridge is removed, it should be wrapped in its original protective wrapper.
  • Page 57 Use the green handle to open the transfer guide, and remove the jammed paper. IMPORTANT • Do not lift up the transfer guide lock tray beyond its upright position (90 degrees) as it may damage the imaging area. Handle Press the green handle back and close the transfer guide area.
  • Page 58 Replace the cartridge. Close the top cover. Lower the output tray. Follow the instructions in the touch panel display. Clearing Paper Jams 2-13...

  • Page 59: Paper Jam In The Stack Bypass

    Paper Jam in the Stack Bypass If a paper jam occurs in the stack bypass, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.

  • Page 60: Paper Jam In The Right Cover Area

    Open and close the top cover. Follow the instructions in the touch panel display. Paper Jam in the Right Cover Area If a paper jam occurs in the right cover area, a display similar to the one shown appears in the touch panel display.
  • Page 61 Remove the jammed paper. Upper paper drawer feed Lower the green lever as shown to open the cover, then remove the jammed paper. Lower paper drawer feed Remove the jammed paper directly. Close the right cover. Follow the instructions in the touch panel display. 2-16 Clearing Paper Jams...

  • Page 62: Paper Jam In The Paper Drawers

    Paper Jam in the Paper Drawers If a paper jam occurs in the paper drawers, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 63 Gently remove any jammed paper. Make sure that the remaining paper is correctly loaded, then replace the paper drawer. Close the right cover. Follow the instructions in the touch panel display. 2-18 Clearing Paper Jams...

  • Page 64: Paper Jam In The Feeder

    Paper Jam in the Feeder If a paper jam occurs in the feeder, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 65 Fully open the feeder cover, and remove any jammed originals. Open the inner cover, and remove any jammed originals. 2-20 Clearing Paper Jams...
  • Page 66 Remove all jammed originals, and close the inner cover and feeder cover. Lift up the feeder, holding it by its center on its left side, and remove any jammed originals. Remove the original on the platen glass. Clearing Paper Jams 2-21...
  • Page 67 Gently lower the feeder. Follow the instructions in the touch panel display. 2-22 Clearing Paper Jams...

  • Page 68: If Paper Jams Are Occurring Frequently

    If Paper Jams Are Occurring Frequently Cleaning the Corona Wires If paper jams are occurring frequently even though there is apparently nothing wrong with the machine, use the following procedure to clean the corona wires. CAUTION • The area around the fuser unit and the output area are subject to high temperatures. Take ade- quate precautions to avoid burns when cleaning paper jams.
  • Page 69 Turn the control panel power switch to OFF, then turn the scanner unit and printer unit power switches to OFF. NOTE • For instruction on turning the power to OFF, see “Control Panel Power Switch,” and “Main Power Supply,” in the User’s Guide.
  • Page 70 Remove the cartridge. IMPORTANT • After the cartridge is removed, it should be stored in its protective wrapper. Remove the blue cleaning brush located inside the machine on the right. Pass the cleaning brush up and down several times to clean the corona wires.
  • Page 71 Replace the cartridge and cleaning brush inside the machine. Close the top cover. Turn the scanner unit and printer unit power switches to ON. NOTE • For instruction on turning the power to ON, see “Main Power Supply,” in the User’s Guide.

  • Page 72: Correcting Poor Image Quality On Printouts And Copies

    Correcting Poor Image Quality on Printouts and Copies When You See Vertical Stripes or Fading If the toner supply in the cartridge is low or unevenly distributed, white streaks or patches, or faded characters, may appear on printouts and copies. You will need to distribute the toner evenly inside the cartridge.
  • Page 73 Hold the cartridge so the arrow printed on the cartridge is pointing forward toward the printer unit. Gently slide the cartridge into the printer unit as far as it will go. Set the cartridge back into the original position. Close the top cover. IMPORTANT •...

  • Page 74: When You See Black Spots Or White Specks

    When You See Black Spots or White Specks If you see black spots or white specks on printouts and copies, the fixing roller inside the fuser unit may be dirty. When this happens, clean the fixing rollers by printing on cleaning paper, using the Additional Functions mode.

  • Page 75: Hardware Troubleshooting Chart

    Hardware Troubleshooting Chart Paper excessively curled when output from the You may be using paper that curls too easily. printer unit? Make sure that the paper you are using meets the specifications. (See “Loading Standard/ Irregular Size Paper,” on p. 1-10.) Remove the paper stack, turn it over, reload it in the paper drawer, and try again.
  • Page 76 High jam rates and/or poor fusing prints or Always use paper that is acceptable for the copies? machine. (See “Loading Paper in the Internal Paper Drawers,” on p. 1-3.) Are the levers on the fuser unit still in the raised position? If so, lower the levers to their original positions.

  • Page 77: Service Call Error Messages

    Service Call Error Messages If the machine encounters an abnormal condition that prevents it from operating normally, the screen shown appears. If the Service Call screen appears, use the following procedure. WARNING • Do not disconnect power plugs with wet hands. This may cause electrical shock. CAUTION •...
  • Page 78 Turn the main power switches on the printer and scanner units to OFF, wait 3 seconds, then turn both switches back to ON. NOTE • For instructions on turning the main power supply to OFF and ON, see “Main Power Supply,” in the User’s Guide.
  • Page 79 If the machine still does not operate nor- mally, turn the main power switches on the printer unit and the scanner unit to OFF, and disconnect the power plug, then contact your service representative. (See “Contacting Your Service Representative,” on p. 2-35.) NOTE •...

  • Page 80: Contacting Your Service Representative

    Contacting Your Service Representative When a Service Call message appears in the touch panel display and the machine does not oper- ate normally as described in the preceding section “Service Call Error Messages,” turn the main power switches on the scanner unit and printer unit to OFF, disconnect the power plug, then call your service representative.
  • Page 82 Optional Equipment C H A P T E R This chapter describes optional equipment that can be used with the machine, as well as direc- tions for loading paper and removing jammed paper. Finisher-G1 ............3-2 Parts and Their Functions .

  • Page 83: Finisher-G1

    Finisher-G1 Finisher Functions Automatically collates paper in sets (Collate Function) Stacks paper in groups by page (Group Function) Automatically staples collated paper in sets (Staple Collate Function) Output Trays Provides output trays for exclusive use by Copy, Fax, etc. functions Parts and Their Functions Tray A Output trays...

  • Page 84: Finisher Functions

    Finisher Functions Collate Function Collates pages in sets as they are output. Group Function Groups all copies of each page in sets as they are output. Staple Collate Function Prints, collates, and staples one set at a time, then repeats the procedure. Offset Function When printing using Collate or Group, this func- tion offsets the first page of each printed set by...
  • Page 85 Staples can be placed in the following positions: Document Placed on the Platen Glass Corner Staple Double Staple Staple location Staple locations Document Placed in the Feeder Corner Staple Double Staple Staple location Staple locations NOTE • EXEC/B5R/A5R pages cannot be corner stapled. •...

  • Page 86: Functions Of Designated Output Trays

    Functions of Designated Output Trays Designated Output Tray Functions This function enables you to designate the three output trays for different functions, such as Copy and Fax, etc. Use the Additional Functions mode to specify which output tray is to be dedicated to which function.
  • Page 87 Open the front cover of the finisher. Tilt the stapler unit forward. CAUTION • Never insert your fingers all the way into the open compartment. Lift out the staple cartridge. Finisher-G1...
  • Page 88 Load a new staple cartridge and press the sta- pler unit back to its original position. Press the test button. Finisher-G1...
  • Page 89 Close the front cover. The output door will open. Insert a sheet of LTR-size paper. NOTE • If the output door does not open, open the front cover of the finisher and press the test button again. The paper inserted in the finisher will be sta- pled.

  • Page 90: Paper Jam In The Finisher

    Paper Jam in the Finisher IMPORTANT • Always close the top cover or front cover after removing the jammed paper. This also applies when the paper jam is in the buffer path unit. • Always check the printer unit after removing the jammed paper in the finisher. Paper Jam in the Finisher If a paper jam occurs in the paper feed area of the finisher, a display similar to the one shown...
  • Page 91 Lift the guide and remove the jammed paper. Close the guide after removing the jammed paper. Close the top cover of the finisher. Gently pull the finisher away from the main unit. Be careful of cables behind the machine. 3-10 Finisher-G1...
  • Page 92 Remove paper from the paper feeding area. If the jammed paper is difficult to remove, go to step 6. Open the buffer path unit. Finisher-G1 3-11...
  • Page 93 Gently remove the jammed paper. 3-12 Finisher-G1...
  • Page 94 Close the buffer path unit. If a paper jam occurs in the output area, gently remove the jammed paper. If it is difficult to remove the paper, slowly raise the paper guide and remove the jammed paper. CAUTION • Never insert your fingers into the paper output slot.

  • Page 95: Clearing Staple Jams In The Finisher

    Clearing Staple Jams in the Finisher If a staple jam occurs in the finisher, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 96 Open the front cover again. Make sure that the stapler unit has returned to its original position. IMPORTANT • Do not move the stapler unit with your hand; this may damage the unit. Tilt the stapler unit forward. While holding down the green lever lift up the staple jam release plate NOTE •...
  • Page 97 Remove the jammed staples using a pointed object. CAUTION • Do not try to remove jammed staples with your fingers. The staples may have sharp edges and may cause injury. • Handle jammed staples with care after they are removed, as they may cause injury.

  • Page 98: Specifications

    Specifications Name Finisher-G1 Stacking method 3 output pin, bottom-up stacking Output option Face down output Output trays 3 (total approx. 1500 sheets) Capacity per tray Approx. 475 sheets (LTR, 20-lb. bond (80 g/m )) or 3 9/16” (91 mm) Output mode Unstapled (no output mode setting for single sheet output), Offset, Stapled Paper sizes...

  • Page 99: Duplex Unit Du-82

    Duplex Unit DU-82 The duplex unit enables you to print on both sides of the paper. NOTE • You cannot use envelopes, heavyweight paper, transparencies, or labels in the duplex unit. Parts and Their Functions Paper feed guide Lift to clear jammed paper.

  • Page 100: Paper Jam In The Duplex Unit

    Paper Jam in the Duplex Unit If a paper jam occurs in the duplex unit, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 101 Gently remove the jammed paper. IMPORTANT • If jammed paper is difficult to remove, go to step 3. Close the front cover, pressing the cover until it clicks. Open the left cover. 3-20 Duplex Unit DU-82...
  • Page 102 Press down the green tab to unlock the duplex unit. Use both hands to pull the duplex unit out until the guide plate can be moved to a vertical position. Duplex Unit DU-82 3-21...
  • Page 103 If the paper is already inside the duplex unit, gently pull the paper straight up to remove. Slowly lift the guide plate , and gently remove the jammed paper . Lower the guide plate back to its original position. 3-22 Duplex Unit DU-82...
  • Page 104 Push the duplex unit all the way back into the printer unit, then gently push it down to lock into place. IMPORTANT • Do not push the metal part at the back of the duplex unit. This may deform the metal plate, resulting in paper misfeeds or paper jams.

  • Page 105: Specifications

    Specifications Name Duplex Unit DU-82 Paper sizes 11"x17", LGL, LTR, EXEC, A3, B4, A4, B5R, A5R Acceptable paper Plain paper, recycled paper, colored paper, rough paper, bond stock paper, plain paper 2, letterhead, thin paper Paper weight 16 to 28-lb. bond (60 to 105 g/m Number of sheets handled Dimensions (HxWxD)

  • Page 106: Envelope Feeder Ef-9

    Envelope Feeder EF-9 The envelope feeder enables you to load large quantities of envelopes at one time. Parts and Their Functions Envelope pressure plate Holds loaded envelopes in position. Envelope side guide Adjust this to fit envelopes in the feeder. Auxiliary tray Pull out to load envelopes.

  • Page 107: Loading The Envelope Feeder

    Loading the Envelope Feeder Lift the envelope pressure plate , and pull out the auxiliary tray gently until it clicks into place NOTE • Pull the auxiliary tray out regardless of the type of envelopes you are loading. Set the envelope side guides to a position slightly wider than the width of the enve- lopes.
  • Page 108 Make sure that the corners are not stuck together and eliminate any curl. Align the envelopes on a flat surface. Angle the stack of envelopes slightly. Envelope Feeder EF-9 3-27...
  • Page 109 Load five or six envelopes with the address side up and the flap to the left (toward the front of the machine) . Set the envelope side guides against the stack of envelopes IMPORTANT • The envelope side guides should contact the envelopes lightly.

  • Page 110: Paper Jam In The Envelope Feeder

    Paper Jam in the Envelope Feeder If a paper jam occurs in the envelope feeder, a display similar to the one shown appears in the touch panel display. Check where the jam occurred, and follow the procedure below and the procedure that appears in the touch panel display to remove the jammed paper.
  • Page 111 Reach into the opening under the enve- lope feeder to remove the jammed enve- lope. To reinstall the envelope feeder, align the tabs on the envelope feeder with the slots on the printer unit. Gently position the envelope feeder into the slot as far as it will go.

  • Page 112: Specifications

    Specifications Name Envelope Feeder EF-9 Envelope sizes COM10, DL, Monarch, ISO-B5, ISO-C5, YOUGATA 4 Feeder capacity Approx. 100 envelopes (within stack height of 2 13/16" (73 mm)) Dimensions (HxWxD) 5 1/2" x 14 1/2" x 12 5/8" (140 mm x 368 mm x 320 mm) Weight Approx.

  • Page 113: 1000 Sheet Paper Deck-D1

    1000 Sheet Paper Deck-D1 The 1000 Sheet Paper Deck enables you to load large quantities of paper at one time. Parts and Their Functions Paper size card holder Status lamp Use to display size of paper Indicates the status of the 1000 Sheet loaded in the paper deck.

  • Page 114: Loading The 1000 Sheet Paper Deck

    Loading the 1000 Sheet Paper Deck Open the cover of the paper deck. Unwrap and remove the paper. Place the paper between the left and right paper guides with the open side of the stack on top. NOTE • Make sure the height of the paper stack does not exceed the limit mark •...

  • Page 115: Changing The Paper Size In The 1000 Sheet Paper Deck

    Close the cover of the paper deck. NOTE • To close the cover, press down from the cen- ter. Do not close the cover by pressing the sides. Changing the Paper Size in the 1000 Sheet Paper Deck The 1000 Sheet Paper Deck can hold either LTR or A4-size paper. To change the paper size, posi- tion the guides to accommodate the new paper size.
  • Page 116 Raise the paper guides, and move them to the marks indicating the new paper size. Replace and tighten the screws removed in step 2. 1000 Sheet Paper Deck-D1 3-35...
  • Page 117 Close the cover of the paper deck. Grip the handle of the paper deck , then pull the paper deck away from the machine Remove the paper size card from the holder. IMPORTANT • The size card must be changed whenever the paper size is changed.

  • Page 118: Paper Jam In The 1000 Sheet Paper Deck

    Insert the new size card so that the proper paper size can be seen from the holder. IMPORTANT • The paper size shown on the size card must always be the same as the paper size loaded in the paper deck. Slide the paper deck back to its original position.
  • Page 119 Open the paper deck cover. Gently remove the jammed paper. If the paper is jammed deep inside, do not use excessive force. Go to step 3. Close the cover of the paper deck. 3-38 1000 Sheet Paper Deck-D1...
  • Page 120 Grip the handle of the paper deck then pull the paper deck away from the machine Gently remove the jammed paper. Close and open the right cover. NOTE • If there is a paper jam in this area, follow the procedures in “Paper Jam in the Right Cover Area,”...

  • Page 121: Specifications

    Slide the paper deck back to its original position. Follow the instructions in the touch panel display. Specifications Name 1000 Sheet Paper Deck-D1 Paper sizes LTR, A4 Paper weight 17 to 28-lb. bond (64 to 105 g/m Capacity 1000 sheets (17-lb. bond (64 g/m ));...

  • Page 122: Appendix

    Appendix C H A P T E R Index ..............4-2...

  • Page 123: Index

    Index Numerics 1000 Sheet Paper Deck-D1 ......................3-32 Changing the Paper Size .....................3-34 Loading ..........................3-33 Adding Paper to the Stack Bypass ....................1-10 Auxiliary Tray in the Envelope Feeder EF-9 ................3-25 Cartridge ............................1-33 Cartridge, Replacing ........................1-21 Center Tray ..........................1-19 Cleaning Rollers When Small Spots Appear ..................1-29 The Corona Wires ........................2-23 The Feeder ..........................1-28 The Feeder Belt ........................1-27...
  • Page 124 Pressure Plate ........................3-25 Side Guide ........................... 3-25 Envelopes ..........................1-13 Finisher-G1 ..........................3-2 Functions ..........................3-2 Front Cover ..........................3-2 Group Function ........................... 3-2 Guide Plate in the Duplex Unit DU-82 ..................3-21 Hardware Troubleshooting Chart ....................2-30 Heavyweight Paper ........................1-10 Irregular Size Paper ........................
  • Page 125 Paper Guides in the 1000 Sheet Paper Deck-D1 ..............3-35 Paper Jam Clearing ..........................2-2 in the Center Tray ........................2-5 in the Duplex Unit DU-82 .....................3-19 in the Feeder ........................2-19 in the Finisher-G1 ........................3-9 in the Left Cover and Fuser Unit Areas .................2-6 in the Paper Drawers ......................2-17 in the Right Cover Area .......................2-15 in the Stack Bypass ......................2-14...
  • Page 126 Status Lamp ..........................3-32 Streaks or Fading ........................2-27 Supplies ...........................1-33, 3-17 Top Cover ........................... 3-2 Top Cover Area Paper Jam ...................... 2-10 Using the Stack Bypass ......................1-9 Viewing Window in 1000 Sheet Paper Deck-D1 ............... 3-32 When Black Spots or White Specks Appear ................2-29 When Originals or Printed Pages Become Dirty ...............
  • Page 128 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.

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